We stayed here for 2 nights, the check-in was contactless, the administrator did not answer calls until they started calling from the SIM card of Belarus, the Jacuzzi does not work, in fact it's just a bathtub, the walls are cardboard, the audibility is 200%, the bed linen is not inhabited, just lies on the bed, the cost is overestimated at times, although we are not picky. These are the facts.

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Алла Жукова

Level 12 Local Expert

I do not recommend it, the apartment has only 1 plus-it is a panorama from the 25th floor, everything else left a negative impression. Once there was a good repair, but time is doing its job and now everything looks shabby. Aqua is a Jacuzzi tub and a small sauna, where there is no light and the shower is broken. The employee who met us was not friendly and terribly impatient, the breakfast paid in advance was not delivered to us until 10:30, the money was not returned.

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Ольга Р.

Level 5 Local Expert

Hello, well, I want to say that my vacation to Belarus was ruined!! After reading the rave reviews, fall for it! These rooms are for romance, but they are not family rooms! We came from Russia, with a 14-year-old teenage child, in our room we have a Jacuzzi tub in the room behind the curtain, I immediately called, explained the situation, to which they replied, well, we don't have other rooms like this. They also told me that the sofa was broken. The bed needs to be made by ourselves, linen and towels were not provided for the third person, no one responds to any SMS, you need to call all the time. They only put shower gel in the room. But they didn't understand breakfast at all, they brought mashed potatoes and two chicken cutlets, no tea or coffee. We left the next day, although the room was paid for another 4 days. But according to our situation, the room is not suitable for three adults, they did not apologize and said we would not refund the money, the booking is irrevocable. This is the first time we've been in this situation, we travel a lot, and we asked for a way to solve the problem. We asked to be contacted by a legal entity, the owner of this establishment, but we were ignored. I do not wish you to prosper.

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60 reviews