I visited the center on 05.09.24
1. There are no signs and signs. I was in the center for the first time. It's good that passers-by suggested which doors to enter. The center itself is located on the 2nd floor.
2. I was in the center from 11 to 13.00. during this time, not a single person was admitted on a first-come, first-served basis. From the beginning of the working day to 13.00, only 22 people were served on a first-come, first-served basis! (according to the employees)
3. After the lights went out, the system froze and everyone went to lunch. At the same time, no one thought to stop the distribution of coupons, people came and took coupons. No one mentioned an apology for a technical glitch either.
3. The waiting room is very stuffy, the only ventilation is the front door.
In the queue, people said about the new center at 64 Prytytsky, I decided to go. I completed everything in 1.5 hours. It is a pity that the work is done so differently in different centers of the same organization.
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Maria Maria
Level 3 Local Expert
July 29
I received the key on 07/22/2024 at Masherov Ave., 25. I arrived at 8.20 on a first-come, first-served basis, without an appointment. It was the 40th. The queue was moving fast enough. Within an hour, I got my hands on the key, and this despite the fact that there were still people by appointment. Separately, I would like to note the work of Vygzhanovskaya Victoria Alexandrovna. A very polite, competent and attentive employee. Thank you very much for your professional work! And I would like to add that if people coming to get the key went to the site in advance and carefully familiarized themselves with the package of documents and prepared it in advance, and not when you are already standing under the doors of the center, then maybe you would not need to "spend the night".
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ANASTASIYA KARNISHEVA
Level 6 Local Expert
August 6
There are no questions about the service - an electronic queue, everything is fast, clear and to the point. But finding this organization now (if you haven't been there before) is a quest... There are repairs around the building, not a single sign, information plate, announcement, after all! When they show you where to go, it already says that office 200 is on the second floor!