You know, if I had read the reviews in advance, I would never have ordered. 5 hours have passed - my order is still on its way, and this is despite the fact that the delivery time is 80 minutes, how so? Am I supposed to cancel all my plans and sit at the door like Hachiko, waiting to be remembered? It's mind-boggling.
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Дарья А.
Level 4 Local Expert
October 20, 2024
Terribly long delivery - an average of 2 hours. Although 45 minutes is indicated when ordering, in fact it is always about two hours. If you are thinking about where to order, make a choice in favor of Yandex. They may be late there, of course, but never by that much. Constant misinformation about the delivery time. I made an order once, it was written again for 45 minutes, after 10 minutes I received an SMS that the workload was 40 minutes longer and the delivery was 40 minutes longer, but there was 45 minutes left in the application) for new victims of disinformation 😄
After another such time, I just deleted the application, in general, I do NOT recommend it.
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Светлана Кадач
Level 3 Local Expert
July 21, 2024
The order was delivered in 1 hour 55 minutes instead of the 45-60 minutes stated. On those.the support did not help in any way, unsubscribes, the approximate delivery time changed during the communication process - but in fact it was not observed either. The order was delivered barely warm. Khinkali and khachapuri. It is not possible to eat without warming up! The courier stopped by at least 2 more places to the detriment of my order. No apologies, no "gifts." They didn't even put napkins in the order! We have used this service many times before, but there has never been such an outrage before! A reason to think about giving them up…