Robini

4.4

30 ratings

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Vlad

Level 10 Local Expert

We bought a bracelet as a gift, but there was a misunderstanding at the time of purchase. We contacted the manager on instagram to resolve the situation. We responded very quickly, contacted the director and resolved the issue. Promptly and customer-oriented

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Екатерина

Level 10 Local Expert

We bought a ring as a gift, made a mistake in the size, wrote on Instagram with an explanation that we wanted to either change or return the ring. To which we were rudely answered that, according to the law, the goods are not subject to exchange and return. Customer orientation is on top.. The seller could have at least warned you. We will study about the law on weekdays. I don't care about the money, but he can at least learn to warn about such things.

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Robini

2 reviews