Rodina Hotel
581 reviews
October 20
I am currently resting, the location is excellent, everything is nearby. The food is delicious. The TVs are working, you need to turn them on correctly. There is enough Internet for everyone. The beach is equipped with everything you need.
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June 5
Human psychology is such that we write reviews if we do not like or are not satisfied with something.
And when everything is fine, I'm too lazy to even write. After all, this is how it should be).
But, I will not be lazy and write. Because I was pleasantly surprised.
We rested from 05/25. to 05/28. with children. In the second building.
We arrived at 10 o'clock, and we were all settled at once, before 14:00.
This is a big plus. Tired people from the road.
He works at the reception. A very friendly girl, Margarita.
Special thanks to her!
The pool is clean, heated, but not strong. We swam, and the children too, did not freeze.
Plus, bathrobes are also provided.
The food in the dining room is good, unlike the canteens and cafes nearby, that is, in the city.
I'm writing right away. The menu is not great, but you won't starve for sure).
The rooms are not big, but we only slept in them.
There is a construction site nearby. She didn't bother us.
He sleeps quietly and peacefully at night.
This does not apply to the hotel.
But know that outside the hotel, the Abkhazian people are not friendly, not all of them, of course.
And yes, the prices are high for everything near the hotel. And the most important thing is that the price there is the same today and another tomorrow, that is, invented by the seller.
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3
October 22
We stayed at this hotel in October 2024. The hotel looks good and after reading the reviews we decided to book it, but everything is in order. There were 3 of us.+ the child is 13 years old and therefore we ordered a 2-room room in the 1st building. The room simply has an unbearable stench of dampness and mustiness, so we tried not to close the windows at all. The renovation in the room is old, there are no screens on the windows and therefore all sorts of bugs were flying from the street. There was only one shelf in the closet. The TV was not working in the second room, the bar refrigerators did not even cool the water at all.But at our request they were replaced.On the third day, we found a mouse under the coffee table. Having called the maid to kill the mouse (the mouse was half-dead), she only hunted, in the end we did it ourselves. After that, we asked for another room, to which we were told that there were no available rooms. There were no apologies for the "inconvenience" caused. There is a large construction site next to the building, and therefore it was unrealistically noisy and dusty from 8 to 20h. Food for two, for five days of arrival, only cucumbers, tomatoes and apples were given from vegetables and fruits. But the worst thing is that when we were evicted, we were forced to wash the towel, because there were two black spots from the mascara on it (of course it was immediately washed off).If it were in Russia, of course we would not have done this, but since this is the other side and there were only a few minutes left before the arrival of our transfer, and the hotel administration does not care at all about customer reviews. We are just shocked by the rest at the Rodina hotel, the rest was completely ruined. Think 100 times before you come here.
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May 26
A good hotel!)
We rested in the 2nd building, we want to express our great gratitude to the hotel administration Maxim Timurovich, a cool guy!!!
Heated pool , bathrobes are provided on request, delicious food is cooked in the dining room except for baking!Only the construction of the neighboring building was in the way )
We advise everyone!!!
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3
May 26
We had a rest in this hotel from 18.05 to 22.05 together. The hotel has 2 buildings. We got the 2-TC building, there were three of us. The rooms are varied - from small rooms for two to family rooms. In our room, 3 beds were quietly getting up. 2 main and one additional (upon request, they immediately brought a mattress for an additional bed) the room is quite spacious. Snow-white towels and also give bathrobes for the pool. The pool is clean and warm! 2 meals a day are included in the price - the breakfasts are delicious and hearty! Dinner - we had it once - is quite tasty. The location of the hotel is ideal for walking - everything is within walking distance: a cave, a waterfall, a monastery. Lots of shops nearby. The sea is about 10 minutes away at a leisurely pace. The staff is helpful. Thank you for the peace of mind!
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1
August 7
The hotel is divided into two buildings.
The first is an old building, and the second is a converted apartment building.
The dining room in the first building is located on the bank of a river from which there is a smell of sewage and coolness. And the second dining room, which is in the second building, is more modern and closed.
The hotel administrators are attentive to requests and respond quickly, but there are problems with the dining room in the first building.
When we checked in and came to have dinner in Building 1, there were a lot of flies crawling over the food, and the canteen staff did not even react to the pressure to cover the food.
As a result, on the day of departure, I poisoned myself in this "canteen" and lay with a fever for two days. I went to the ambulance (it's across the street) and they dug me up there. If I come here again, they'll lie.
The sea is clear there if it is not stormy. The beach has its own, but for extra money anyone can go there and take sun beds, it turns out that this is a common beach.
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1
October 3
I love Abkhazia!
Especially New Athos!❤️
In September 2024, we stayed at the Rodina 2 hotel and never regretted it. I liked everything! Even the construction site did not interfere...After dark, the noise stopped.
The food is monotonous, but delicious.
The staff is wonderful.
I especially want to say thank you to Margarita - she
saved my vacation, and Maxim. All the staff is sensitive and attentive.
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1
June 24
We rested for 2 weeks in June. The impressions of the hotel are mixed. There are "cons" that I couldn't come to terms with.:
1. There is a large construction site nearby, noise and dust, they chop and hammer from 9 to 18. The balcony looked directly at the construction site.
2. Extremely uncomfortable mattress on a double bed, excessively soft, my back hurt to sleep.
3. The closet is small without shelves, only for hangers, and for 4 people on one hanger. All the clothes were left in the suitcases.
4. The carpet is old, gray, dirty, walking only in slippers.
5. The shower splashes in different directions, the watering can is inconvenient, the blinds do not close completely, so that the water after the shower is on the floor.
6. There are no towels for feet.
7. The pool is only deep (and really deep), there is no paddling pool for children. The pool project apparently assumed a bar, but instead of a bar, there is just an empty round part of the pool without water. We could make a frog house out of it for children.
8. There are no towels for the beach, use only on site.
9. Breakfast is a little late, at 8.30, when the sun is already baking and we should already be at the sea. It would be nice from 7.00.
10. Shampoo was only welcome upon check-in, they did not bring any more.
Of the "advantages":
1. Near within walking distance of the sights and the park, the sea.
2. The air conditioner worked without problems.
3. The food is not varied, but delicious. There is no fruit, once they gave sliced apples and peaches.
4. At the reception, Margarita works for everyone, she's great.With any question to her.
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July 14
Everything is fine, but there are moments/
1. lack of opportunity to wash your hands in the dining room.
2. The beach is said to be private with amenities when selling, but there are not enough sun beds, since they are sold at the entrance by a beach guard and there is not enough space if you come after 9 o'clock.
3. Breakfast starts only at 8-30, it's late for us, since we used to leave the sea at 11-00.
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September 14
We rested at the Rodina Building 2 hotel from 03.09.24 to 13.0.24. Before that, we were there in 2022. If last time I wrote a very good review, then this year I can't do it. 1. The price of this hotel has doubled and minus the lunches that were in 2022. 2. There is no information anywhere that the hotel has become non-smoking, and those who like to taste alcoholic beverages, keep in mind that they cannot be drunk in the room and on the territory. And more than half of the hotel ran outside with cups of coffee to smoke and were outraged that if there was information, they would not have come to this hotel. 3. The food in the dining room became just lousy, they cook on the dump. Maybe it was better in the summer, judging by the reviews and photos, but in September the food is terrible and this is not only my opinion, but also other vacationers. But the most unpleasant thing is that a garbage bucket was placed in front of the table with dirty dishes, where vacationers had to dump leftovers from their plates and then lay out dirty dishes, spoons separately, plates separately, etc. The vacationers were indignant, they said it was only necessary to wash the dishes. The husband put down a dirty plate, an aunt jumped out from the kitchen and yelled, "is it me, should I clean the plate?"There are people standing nearby who came for food and from the side of this waste. I asked at the reception to remove this garbage can and not be ashamed, they promised to figure it out, but they didn't do anything. Apparently, due to the construction of the third building, everything is in super economy mode and there are not enough staff. Uzbeks work in the building (they don't understand a word of Russian), apparently they don't want their own. I'm not a snob, but there are moments that poison the whole vacation like tar.
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1
May 18
We had a rest in May 2024. I really liked the kitchen. Everything is delicious, fresh, and appetizing at home. The chefs are, so to speak, in their place. We are very grateful to them for the warmth and soul that they put into making dishes.
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3
May 22
We stayed at the hotel from 5 to 11 May. I honestly don't understand the positive feedback from people, especially about food. Where have you all been vacationing before?Abkhazia is certainly a beautiful place. But.....a hotel. I can't say anything bad about the staff. The rooms are of average freshness, in fact normal, except for the crowd of ants running around in our room. They were everywhere: on the floor, on the bed, on the bedside tables and eventually on things. The room was cleaned after 3 days and after a personal request, they really apologized. The pool was barely warm. And here is the dining room and the food.... Here is a separate conversation. The choice of food is very small. Some incomprehensible sandwiches and bland porridges. There is one soup to choose from for dinner. Who writes food like at home? How are you fed at home?))))))In the morning there is nothing to eat at all, just sausage and tea and cottage cheese. If you did not come to the opening of the dining room, then maybe you will stay hungry at all. They came 20 minutes later, there was no milk, the child was eating dry-boiled cereal. I don't want to go back.
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6
4
September 11
So, I'm writing a truthful review, I couldn't pass it by and not leave it.
We chose a trip to my husband, quite slowly, we have something to compare with and we wanted to find conditions no worse than the previous vacation in Sukhum. The ticket price is still not cheap and expectations were overstated.
I'll start with +
-the location of the hotel (there is a large +) nearby everything looks civilized, there is a place to go to have a delicious meal, have fun, take a walk, look at the beautiful nature
-transfer (friendly driver, communicated positively and quickly drove to the hotel)
-The hotel has its own beach 250-300 m away, clean, lots of free sun beds, there is a bar (not free) Wi-Fi is distributed only so that you pay for drinks at the bar and then turn off
- clean the hotel hallway
THAT'S WHERE THE ADVANTAGES ENDED!
We got to the hotel late at night and went to the reception and saw the sleeping receptionist, well, maybe the person was tired, we all understand, but after she woke up her face wanted better
I even had to ask, did we actually get there? They haven't heard about hospitality here at all, and they don't know how to smile here either. But they provided two certificates, where each person needs to pay 200 rubles)))
Okay, let's go to the room with joy on foot to the 4th floor with things (there is no elevator) but after entering the room, the joy disappeared altogether
- The shower cabin is in the hallway, all the taps are in a raid, tied with some ropes to the wall, two bags of shampoo were lying on the shelf and a midge was flying.
- I had to put the blankets on myself, who got up from the road (it's not scary, but usually the bed is always ready before settling in)
- wallpaper and baseboards are shabby, torn in places
And the cherry on the cake, we paid 5,000 extra for the view from the room and the balcony, which wants to leave the best.... The table on the balcony is covered in bird droppings, like the sofa, I wanted to sit down, straighten the pillows, but after picking up these very pillows, the spiders ran away who where ... the floors weren't wiped there either for a very long time
QUESTION: is it worth 5,000??
Bottom line: Disappointment and feelings of losing money
As for the food, they are fed breakfast and dinner, the choice is very limited, but you can eat, ordinary food
I can't recommend this hotel🫠
Before choosing a vacation, look better, this hotel has a lot to strive for even at 3 *. Although 3* does not smell here
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3
July 15
Hello. It's not the first time we've come to the hotel, it's getting worse and worse every year. The first year of rest turned out to be quite good, and then it began... Arriving the second time, we were faced with a woman dissatisfied with life, who does not respect her elders, and was rude when we stopped at the hotel (like the chief administrator). Also, a bunch of dogs ran around in the late afternoon (from 5 pieces, no less), had fun right on the hotel grounds and screamed all night. Having arrived this season, the dogs were no longer there (including this receptionist), but a new bonus appeared: an abandoned old building that stood for itself began to be repaired during the season. It was during the season that they decided to beat the brains of vacationers all day. In three years, the food has not changed here. Pig food was served and is still being served. A woman who complained about poor nutrition was evicted today. This is not a joke. If you don't like something, you are thrown out of the hotel. If you stain a towel with coffee, or cut yourself, you can be charged 9,000. We also learned today from the residents of the hotel. The audibility is excellent, you can do an opera concert. Now I'm writing this review and I can hear the whole floor, besides the TV is screaming from the end of the corridor room. The staff are inexperienced boors. The maid bursts into her stall. Be careful with diseases, if you arrive and something happens, there is a hospital opposite. You can contact them, there is a well-fed, Russian, kind doctor who last time diagnosed the child with otitis media, although another "doctor" from mussera said that he was bitten by a midge. After the first meal, my stomach immediately began to shake. The sea is nearby, you can also go to hydrogen sulfide baths. There are good reviews here. Be afraid of the receptionists, they will complain to their "higher" ones and you will be thrown out of the hotel. The most terrible thing I've seen has happened right now. Accommodation in the 1st building. The rooms are normal, the shower is located cancer.
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1
July 27
My husband and I went to Abkhazia from 18.07.2024 to 25.07.2024, booked a room in Rodina hotels, very sincere people, the food is delicious, the dining room is cool and clean! Basein, they're cleaning in the morning!!
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3
1
June 18
I was vacationing with my wife and I have not met an even better hotel
Everything was fine 👌
The pool is always the purest water.
The dining room is perfect 👍 the food is very tasty. The sea is within walking distance.
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3
October 7
We had a rest at the end of September in building 2. The staff is polite, the rooms are not bad, everything is in the room. I wanted to write about the kitchen separately, I didn't like the food, there is no variety. There were over-salted dishes or very sweet porridges. There were no scrambled eggs or cottage cheese casseroles or cheesecakes for breakfast. The baking is monotonous. The hotel definitely needs to change the cook.
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3
August 10
We are located in the second building. We thank the kitchen staff for the delicious food. There is not much choice especially for dinner. Soup (very tasty), two hot ones, two side dishes, one salad and pastries. There were not enough vegetables for breakfast and fruits. But the cook is 5+ for cooking.
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1
October 24
We just returned from the hotel, had a family vacation. I have never seen a worse service! I don't know where people get positive feedback from... In the rooms, well, it's less standard, but cleaning is just taking out the garbage! Even seeing that they didn't put toilet paper there, they had to buy it. Pillows, like two feathers, no! There are no hangers for outerwear at the entrance, everything was put on the couch... The dining room is "the height of my desires". There are no teaspoons to put coffee or tea at all! There are no trays, you run with every plate. There is no salt even on the tables! The food is very poor, canteen of the USSR. Men and children have nothing to eat at all! They give stewed beetroot with two peas of corn for dinner, some kind of sour stewed cabbage, which of these is there??? And the cherry on the cake is that people come up to the table with dirty dishes themselves and have to put food in a waste bucket! I'm just shocked! I have never seen such a thing even in the cheapest hostel! There's just a bucket of waste right next to the distribution, a big hint that clean up after yourself! Well, even by virtue of my upbringing, I did not clean up after myself on vacation. And 70 percent of vacationers did it. Don't set foot in this hotel anymore! In addition, there is a permanent construction site operating next to the hotel, plus an apartment building almost on the territory. All this creates a flavor that does not correspond to the statement Abhpzia is the land of the soul!
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1
August 23
Never!!! Never stay at this hotel. We went out together with my son on 16.08-24.08. We are not spoiled travelers, but this is the first time we see this. The staff (receptionist, maids, kitchen staff) are very unfriendly. They were not taught to say hello or smile. They enter the room as if they were at home without knocking. The food is disgusting. What kind of cook do they have there?!! It seems that the products are simple, but everything is inedible. The meat is either too salty or looks so aesthetically unattractive that it gets sick. For breakfast, boiled sausage is like plasticine. Porridges are sweet, which makes your mouth ache. Dogs sleep all over the territory all day, and after sleeping they howl and bark all night. The canteen is full of hungry cats. The guests all suffer from rotovirus in turn. The room is clean, renovated, everything you need is there. But the construction site is hammering from morning to evening. The beach is nearby. There were plenty of umbrellas and deck chairs for everyone. I asked to check out not at 12c, but at 15:00, so it was more convenient for the flight, they asked for 4 tr. I don't believe in any Abkhazian hospitality. Don't set foot here anymore.
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4
September 1
We had a family vacation in the summer of 2024. Polite staff, private beach. Clean room, cleaning, change of towels regularly. The kitchen is monotonous, but everything is fresh.
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1
August 19
On August 17, 2024, we stopped at the Rodina Hotel. First of all, I want to thank you for the transfer. I would like to single out Omar, the driver of the Homer 047 minibus. A man does his job so dutifully. At customs, there is a very big traffic jam from cars and what Omar does, he comes out and asks the cars to make way and clear the passage for our minibus, and so on all the way. The guy tried so hard to get us all to the hotel faster. Well done just. With his skill, we reached our hotel an hour later, after customs. Thank him very much and God grant you good health. Then, at the reception of the hotel, the girls were very pleasant, explained everything, showed everything. The hotel is very good.We have room 303. The hotel is clean, the room itself is clean too. The bed is snow-white, as are the towels. The beach is relatively close to the hotel. Umbrellas and sun loungers are free on the beach from the hotel. Regarding nutrition: in principle, it's not bad. For breakfast there are always 2 types of milk porridges, cheese cheese (very tasty) boiled eggs, sausages, cottage cheese casserole, 1 type of pastry. Coffee, tea, milk, jelly, cocoa. For dinner there is always soup, 2 meat dishes such as pork stew, meat casserole. Boiled potatoes, 2 types of salads or just cucumbers or tomatoes. You will definitely not stay hungry. The whole meal is on the outdoor veranda. About the excursions. Be sure to visit the temple (just put on a dress, a scarf and trousers for men) after all, the temple and it's just a shame for the Orthodox that they don't know basic things. The caves are nothing interesting. For me personally. Visit Stalin's dacha. The waterfall is just a powerful view. And all this is within walking distance. In general, I advise you to stay at the Rodina hotel.
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June 25
We were with my husband in June 2024.I read reviews about this wonderful hotel, but when we arrived, the construction site ruined everything.There is a global daily construction site on site from morning to evening.The noise is enormous.We were also settled with a view of this construction site, you can't go out on the balcony, and all the Uzbeks gather like monkeys and look at you.She asked to be relocated!the girls at the reception said only through the tour operator-this is also not a convenience.We decided through the tour operator and we were moved to the other side.There are a lot of rules in the hotel, you can't drink on the balcony, you can't smoke either.Although we are adequate adults and have come to rest.We still drank wine sometimes in the room.You cannot go to the neighboring pool in the 2nd building.The food is homemade without frills, but you can eat enough.The girls at the reception are doing their best, but sometimes they overdo it.Once we came to the room to smoke, whether we smoked on the balcony or not, we felt like children in a camp, how wild it is.The mattress was sagging, but they asked for it and immediately replaced it.The hotel is for 3 people in general, it would go for Abkhazia if it were not for this construction site from which you can get off the bag.The sea is close, there are many cafes and attractions.I liked the New Athos very much!
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August 14
I had a rest from 08/27/2018 to 08/08/2024. Building 1. We were given a room with access to the construction site, which knocked from 9 a.m. to 6 p.m., silence was from 12 to 13. And for hours and hours everything was noisy. The room is nice, renovated, there is a large mirror between the stairs. In the room: hair dryer, refrigerator, safe, TV. Linen and towels are changed frequently. Minus the disgusting pillow, flat as if it doesn't exist. There is no mattress pad, because with rotavirus or when you spill something, you will be billed from 4 to 6 thousand. They save money in the world, the lighting is poor. Food: breakfast, if you don't eat porridge and omelets, there is practically nothing to eat. The dinners are good. I was surprised that during the 12 days of rest, we were never given fish, they did not offer a glass of wine for dinner (they sell it at every step), they gave watermelon and apples twice from fruits, although the seasonal fruits were peaches, nectarine, figs, melon. Beach: it takes 8 minutes to walk to the beach, and you need to cross the road three times if you try twice. How to cross the road in the south?....you know yourself (they won't let you through , but they won't crush you either). The sea is gorgeous, warm, clean, it was dirty twice. There are enough sun beds, there are enough umbrellas, there are plenty of pebbles. There are no mattresses on the sun beds, firmly, at least they put them by the pools.
Positive: sun, sea, dinners, excursions.
Cons: the road to the beach, rotavirus, pebbles, breakfast.
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3
September 16
A good accommodation option in New Athos, decent food, has its own beach with sun beds, a large swimming pool. The rooms are spacious. Meals breakfast-dinner is more than enough
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July 5
The hotel is small and has 4 stars. The beach is 5-10 minutes, you can go on 3 excursions on your own. In the evening, you can take a walk. There are shops and canteens nearby at a reasonable price, you can buy by bank transfer or in cash.
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September 6, 2023
Отдыхали в отеле Родина - 1 с 30 августа до 5 сентября 2023 года. Корпус расположен в очень хорошем месте Нового Афона. Питание очень хорошее, все вкусно приготовлено, за что большое спасибо поварам, вежливый персонал. И на этом плюсы заканчиваются. В номерах грязные ковровые покрытия, которые пылесосом чистят, но они старые и в пятнах, такое ощущение, что они лежат несколько лет на полу. Ужасные продавленые матрасы, которые прикрыли, но это не спасает. Такого безобразия нет нигде уже! Одеяла так-же очень старые и в пятнах. Полотенца за 6 дней не меняли вообще. Но мусор в комнате выносили ежедневно. Только из-за одних таких матрасов не хочется больше ехать в этот отель.
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July 30
The hotel is located in the center. There are beautiful views around.It takes about 10 minutes to get to the sea in the city. Private beach with sun beds and umbrellas. There is a nice bar with Wi-Fi on the beach. The hotel grounds are clean. Lots of greenery. Cozy gazebos. Swimming pool. Smoking areas. The rooms are standard, the furniture and bedding are new. There is a clothes dryer on the balcony. Breakfast and dinner on the veranda. There is a choice of 2 first and more second courses.The food is cooked deliciously.Free Wi-Fi is available in the hotel and on site.The staff is polite. Of the cons: there are no beach towels and no elevator.
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June 21, 2023
Отдыхали с 8 по 17 июня 2023, двухместный стандарт, 1 корпус, с видом на парк) расположение отеля хорошее, в шаговой доступности все достопримечательности, магазины, кафе, парк.
Территория отеля небольшая, уютная, зеленая, есть небольшой бассейн с лежаками, беседки.
Номер небольшой, но уютный, по минимуму есть все необходимое (мне не хватало шкафчика с полочками и вешалок, чтобы разложить вещи, а так вещи были в чемодане), мусор убирали каждый день, полотенца раз у три дня, а постель раз в неделю, плюс номера большой балкон с креслами, столиком и сушилкой, в номере так же был кондиционер, холодильник, телевизор ( он кстати не работал, обращение на рецепшен ни к чему не привели, пока не написала на горячую линию, сразу же прибежали и предложили переселиться в другой номер), электрический чайник и 2 стакана.
Пляж отеля в 5-7 минутах по дороге с магазинами, шезлонгов хваталось всем, даже тем кто платил по 200 рублей, а с зонтиками прям совсем беда, их очень мало и все сломаны, но есть рядом много других пляжей.
Питание в отеле на 3 с натяжкой, скудно, не вкусно((( опять же рядом кафешки, столовые где все намного вкуснее, кафе на берегу реки, но запах канализации чувствовался потому старались искать столик ближе к бассейну с хлоркой))) ужин был с 17 но прийдя раз в 18 еды уже практически не осталось., рыба один раз за 9 дней, фрукты (апельсины) 2 раза, неплохие были только тефтели, съедобные, чай лисма в пакетиках, кофе нескафе в банке.
Вообщем есть небольшие плюсы отеля и минусы, в целом тройка за все.
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September 1
If you want to spend your vacation well and comfortably, do not choose this hotel. In order:
- suitcases to the 4th floor (there is no elevator) No one will help you carry it
- the official website does not specify which rooms overlook the construction site and which ones overlook the park
- meals for 2 out of 10 - the food is monotonous, tasteless, there is no choice. The dishes in the common dining room are washed poorly - there are traces of lipstick / food on the "clean" dishes
- room cleaning is declared daily, in fact - the garbage was taken out and vacuumed once
- the room itself is small and uncomfortable: there is no closet / shelf for shoes, shower at the entrance in the hallway, mattresses are collapsed
- the water in the shower: if it gets hot, you are very lucky, in general it is difficult to swim
- access to the common dining room in beach clothes is prohibited, you can be deployed at the entrance, and people in the same clothes can be passed behind you (how it works is unclear)
- service: the girls at the reception do not perceive feedback, they will prove the opposite to you and poke at papers
The impression of the hotel is disgusting, we will definitely not return and will not advise anyone
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1
October 28, 2023
We had a rest in October 2023.
Building 2.The building is new,the territory is well maintained,the location of the hotel is just a delight.(near the sea,Park,Mount Athos,caves, bus stop, market 20 min)
But I will never come to this hotel again, as there is simply no sound insulation. Sleepless nights and mornings, just guaranteed here.
The breakfasts are decent, we went to dinner a couple of times, but decided that it was better to eat in a cafe of national cuisine.since we will eat noodles and pollock at home.
The administration has something to work on.
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3
September 7
We rested at the Rodina -1 hotel from August 17-30. We won't go there anymore. The hotel is declared as a 3*, but it is not worthy of one. The beds have mattresses with protruding springs. The lighting in the room is dim. One lamp under the canopy and that's it. The beds do not have additional lighting. There are no bedside tables. There is no mirror. More precisely, there is, but only a small one in the toilet. The room is for two, and there is one armchair on the balcony. Wi-Fi is weak. The carpet on the floor has holes and is very old. There is no sound insulation at all. The cleaning was declared wet every day, once every 3 days a complete cleaning. In fact, they took out the trash every day, replenished toilet paper and washed the toilet (at least his). The floors were not washed, the sink and the shower too. There is one ironing board with an iron for the entire body. Meals for 3. There is no choice. The boards near the pool are rotten. They change them in parts. But there it is necessary to change not in pieces, but completely. Of course, there are also advantages:
The location of the hotel, the beach, the pool is clean (although not heated), the territory is green.
In general, the price does not match the quality.
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1
October 4
I was vacationing with a child in September 2024, I liked the hotel, as well as the room, because after reading the reviews I was preparing what would be worse, we arrived at night at the reception there was a girl (I forgot the name) friendly, she even helped me lift my very heavy suitcase to the 3rd floor, thank you very much. The room was good, the TV was working, I set it up myself, the double bed, the mattress was normal, the shower did not leak, of course I would like mirrors in the room, not in the toilet, but okay, we are not in Turkey at 5 *...although for the money that I gave, I could drive to Turkey on fire. I liked the food in principle, the pea soup was delicious, vegetables, greens, cottage cheese with condensed milk for breakfast, pastries, chicken, etc., we caught rotavirus, in the kitchen the girls cooked porridge for us on the water, But I forgot to add, I did not understand what fee I paid for myself and the child 400 rubles, they said they would ask at check-out, but no one asked at the border, well, okay)) At the exit from the hotel there are many cafes and shops, I really liked the coffee shop almost opposite the hotel, awesome cakes and coffee, in principle I recommend the hotel, but not for that kind of money...The location is gorgeous, of course, we haven't even been everywhere, we didn't have time to go to the cave, I'll return to Abkhazia, but on my own, without a ticket.
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3
July 4
The second day at this hotel, the receptionist from 2corp. did not start the meeting kindly, gave a list of what we should not do, and not what is given for a good rest.The room got 215, the veranda is shared by three rooms, horror.On the right, a small child is squeaking, the sun is baking.The request to change was refused and an offer to sunbathe on chairs!We went to dinner until we realized.The room is small, the bathroom is very small, the shower is kept on snot.Shampoo was given but only one day, there are no towels for the feet and for the beach too.In general, everything is on 3
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1
August 28
We had a rest in August 2024 at the Rodina building 2 hotel. One of the advantages of the girl is the administrators. There is a river in the backyard that smells strongly of sewage.There is a bathroom in the room. the node is combined with an uncomfortable shower for midgets, the tile in it is chipped off, a leg is cut, there is a sink and there is no table where you can put toiletries. Two bags of shampoo upon arrival, soap was poured on request (do not expect initiatives from the maids)The mattresses are sagging, you sleep like in a bird's nest. The pillows are small, and it's better on a Russian Railways train. The bed linen was changed every 6 days, the towel every three days. There are no beaches, I had to buy them. The audibility in the room is excellent, the neighbors seemed to live with us. The carpet in the room is stained and worn with age. Wi-Fi catches every other time. The pool is clean. Homemade food in the dining room:two porridges in the morning, soup, compote, tea, instant coffee, omelet. Reading the reviews, we wrote two types of salads, we never had one. A day later, a vinaigrette, cucumbers almost with tomatoes. There is no fruit, there is a biscuit from baking every day.Once there were delicious cabbage rolls. Milk with oatmeal from the children's menu. The beach is clean and calm. There is a technical area for cheesecakes and motorcycles. They won't swim on your head. You can get a massage. There are umbrellas with sun loungers, which can not always be snatched, because the administrator on the beach sells places for money to people who are not related to the hotel at all. Well, for dessert, this is a construction site that is noisy from morning to evening. As soon as she stops talking, hot horsemen wake up and drive cars all night, dogs bark. The balcony cannot be opened. The service is lame, when we left there was a downpour, we were called a taxi and told to go outside the hotel gate in the tropical rain. Go to the hall.t is not allowed. Although it is possible for "left" cars. We got soaked to the skin walking through puddles with suitcases. The prices for the rooms do not correspond to reality.
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1
July 4, 2023
Очень понравилось отдыхать в отеле Родина. Корпус совершенно новый! Все очень чистое, свежее. Очень удачно расположен, практически в самом центре Нового Афона. Отличное питание - шведский стол, очень вкусно. Рядом с отелем роскошный парк с лебедями. Море в шаговой доступности, минут пять ходьбы. Все достопримечательности рядом. Из окна вид на горы. Сам город Новый Афон. Очень чистый, красивый, гостеприимный, много отличных кафе. Буду рада приехать сюда еще много раз - теперь это мое самое любимое место отдыха!!!!
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2
October 14
I was vacationing with a friend at the Rodina Hotel (2nd building) in early October 2024. We were not satisfied with the accommodation. The hotel claims enough room cleaning services, but in fact nothing is done if you do not approach the reception and do not remind. The receptionists at the reception are generally a separate topic, for some reason they start arguing, bickering and do not always correct the situation for all comments and requests.
The food in the dining room is the most common and cheap, but it should be noted that in cafes in the city (and even in Sukhum) the food doesn't taste any better)
The hotel beach is not far away, but it is covered in small stones, it is very painful to walk barefoot.
In general, the pros are cheap, the cons are the level of service, the local business does not seem to be able to communicate politely with customers.
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1
May 26
The Rodina Hotel is divided into 2 buildings, we lived in 2.
- Cockroaches.
- The dining room is a separate topic for discussion. There is no distribution, there are no trays, you need to take a plate of food to the table and repeat it again. The food is bland, there are no vegetables, fruits, there is no variety, their favorite side dishes are pasta and buckwheat. Cutlery is often dirty.
- For some reason, the administration decided to teach the rules of decency to visitors, in this hotel, even if you look at it incorrectly, you may receive comments.
- The pool is stated to be heated , but no , the water temperature is uncomfortable for swimming . If you suddenly want to go to the toilet in the pool, then you need to go up to your room , since the hotel has not taken care of the comfort of the residents .
- If you come with a company, then be prepared for the fact that you will be told that you are taking other people to the room))
- There is no entertainment for children, except for 1 mini trampoline and a small slide.
- the rooms themselves are beautiful, but the towels and bathrobes are stained, absolutely everything can be heard in the room.
- The main free bonus will be the construction site, which runs from morning to evening, the dust flies almost to the pool, the audibility is amazing
You can't go to the pool in the 1st building to visit, why? No one is talking. Although the pool in the 1st building is cold, but there is a nice gazebo there.
One key per room is given.
Bottom line: I have not yet met worse than this gift, where positive reviews come from is a big mystery.
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3
August 29, 2023
Отдыхали в отеле в конце августа 2023 года. Были очень приятно удивлены уровнем сервиса отеля! Условия проживания, питание, пляж, море, территория и общая атмосфера смело могут соперничать с пятизвездочными отелями Турции!!! А какая красота природы!!! Добавлю очень дружелюбное отношение обслуживающего персонала отеля и населения Нового Афона! Однозначно рекомендуем!!! Очень хочется вернуться в это место! Единственное, нет возможности напрямую через отель забронировать номер!)
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5
May 5
The staff is very polite and attentive. Perfect cleanliness, snow-white bed linen. There is a very beautiful swimming pool on site. Breakfast, lunch and dinner can be ordered here. The sea is 5 minutes away.
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June 3
We rested in the Homeland of the 2nd building in May 2024. There is no information ANYWHERE that the hotel is NON-SMOKING! you will find out about this upon arrival that smoking is not allowed on the balcony, and there is NO smoking place equipped under the roof in the second building, i.e. when it rains, smoke outside and get wet in the rain!
The location of the hotel is very good, the beach and attractions are within walking distance, the food is no frills, but delicious at home, thanks to the chefs! The staff is friendly, they try, thank you all, especially Maxim! The rooms are VERY SMALL, especially the bathroom, the door opens less than half and rests against the toilet, it is very cramped and uncomfortable! There is nothing to sit on in the room except the bed, because the chairs are not cleaned, two chairs are on the balcony, but THERE is NO table. The windows of the room overlooked the river, it is not known what is drained into it, but it constantly smelled of a dump. There is an abandoned building between the first and second buildings, it is being dismantled, there is constant rumbling and dust!
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July 16
We had a rest from July 4-14, the rest was a success.1 building, and the Windows looked out on the construction site , and the whole day boom boom …
1. Food, reviews are just fake, there is absolutely nothing to eat, especially breakfast , the same thing every day. After the meal, the whole family got sick... it never happened
2. The rooms are small, the passages are tiny, but noise insulation is generally trash ... you can't turn around in the shower
3. Cleaning in 10 days, only garbage, although the bed and towel were changed 1 time
4. It takes about 10 minutes to walk to the sea
5. The pool is small and not comfortable
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July 30
I'll tell you about the disadvantages, decide for yourself whether to go or not.
1. Food. Sausage, cheese and porridge for breakfast
For dinner, pasta, cabbage and some kind of meat that is easy to pickle
2. There is a broken mosaic in the pool. It's almost everywhere, swim with extreme care so that you don't pull the glass out of your skin later.
3. There are ants in the rooms
This is only the most basic, you can continue the list for a long time.
One star only for the fact that the pool is heated and that it is relatively close to the sea
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3
1
August 25, 2023
Отдыхали во 2 корпусе в начале августа 2023 года. Всё очень понравилось: расположение отеля, обслуживающий персонал, чистая ухоженная территория, бассейн с комфортной водой и зоной отдыха, пляж в шаговой доступности. Много достопримечательностей в самом городе. Есть возможность покататься по различным экскурсиям. В этом вам поможет замечательный экскурсовод Мадлеша. Всем привет, кто этим августом отдыхал здесь. На следующий год планируем повторить посещение этого уютного солнечного местечка.
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June 3, 2023
Отдыхала в конце мая 2023 году во 2 корпусе. Гостиница находится в отличном месте, рядом и магазины и рыночки, и места, где можно прогуляться. Номер очень понравился, чистый, большой, есть все для проживания, убирались каждый день. Через 3 дня поменяли полотенца и постельное белье. Персонал дружелюбный. Есть утюг в коридоре и гладильная доска. Большой с подогревом бассейн около гостиницы. Вечером можно посидеть около бассейна. Один небольшой недостаток-Питание было однообразное. Выбора мало. Но готовили вкусно!
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1
July 2
I read reviews with fives and am amazed. They are written like a carbon copy. Thanks to the hotel staff with names) funny😁 the hotel administrators responded to any complaints that they had a 3-star hotel, and not higher, so their service is so disgusting) that's such responsiveness. 100% of the reviews are customized! Everything is not true, except for the description of the sights nearby! There was trouble with food, there was nothing to eat, I had to go to a cafe next to the hotel for breakfast, lunch and dinner! Lies about not letting strangers on the beach. We have never been checked.
The electronic keys to the room doors do not work. We were given one regular key.
In short, I do not recommend it again! I consider the choice of this hotel to be my mistake! Now, knowing the service of this hotel, I would never come here! There are more decent hotels in Abkhazia at reasonable prices! Maybe it's better to pay a little extra, but get a more decent rest.
But if you don't care about the amenities and quality of the hotel's food, then you can come here)
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1
June 17, 2023
Отдыхали с01.06-10.06 2023 в 1 корпусе , очень понравился дворик хороший чистый бассейн . Отель отличный , прекрасно кормили на завтраках и ужинах стол пища вся пропаренная .каши .супы . Свежие овощи фрукты и ягоды . В кафе готовят шикарные хинкали и хачапури . Персонал очень вежливый понравилось отношение горничной и девочек из кафе и кухни .МОЛОДЦЫ. Особую благодарность хотим выразить менеджеру по экскурсиям Мадлене . Семья Абрамовских . Челябинск.
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5
September 1, 2023
Отдыхали в конце августа 2023 года.
Вернуться хочется однозначно.
Отель тихий для пенсионеров и семейных. Локация отличная , в самом центре.
Перед поездкой читала отзывы и было сомнения по поводу питания т. к однозначного ответа не было и конечно были сомнения по выбору этого отеля.
Скажу вам так: основной категории отдыхающих очень вкусно ( судя по тому как они уплетают).
Если объективно то в принципе голодным не останешься , даже моя малоежка что то клевала) . За неделю повторений по горячему не было: тефтели, перец фаршированный, рыба, курица, котлеты, гуляш.
Еда конечно не лакшери , но этого и не обещают. Все свежее и точно не отравишься.
Единственное фрукты были только два раза за все время( арбузы) и совсем не вкусный самый дешевый растворимый кофе.
Девочки на ресепшене очень отзывчивые и внимательные. Гид при отеле потрясающая девочка.
Есть свой пляж ,идти не более 10 мин. Но он бывал часто грязноватый и мы ходили на белый пляж и другие платные по дальше по берегу, там вода чище.
Ездили на экскурсию на кораблике , там можно увидеть много дельфинов и покупаться в чистом море , попрыгать с корабля). Нам понравилось
Конечно потрясает природа и спокойствие данного места.
Однозначно рекомендую отель.
7
October 13
We stayed at the Rodina Hotel in early October for 8 days. The impression of the staff is disgusting. They behave openly boorish and contemptuous . Upon arrival, the toilet was dirty . I invited the maid , pointed out specific shortcomings , they were not eliminated , I had to clean the house myself . The walls of the bathroom are splattered with a characteristic brown. There is a plaque of unwashed tiles in the shower . There was no cleaning in 8 days . Yes , the garbage was taken away .
They gave me bathrobes , all 4 pieces without belts .Towels could barely be replaced . Apparently , the employees do not know anything about the provision of services . Everything that has not been completed is tedious to beg for . At the same time , the administrators will not apologize or smile . They behave openly boorish or dismissive .A day before departure , they tried to evict us . When they discovered their mistake , they did not even apologize About the service and the dining room menu , a separate case. Unhappy faces of the staff , a dull , monotonous menu .4 days without vegetables . I had to buy my own vegetables in the store and add greens to myself. We lived on the 4th floor . In the evening, a mouse ran through the room and jumped out into the corridor through the crack under the door. And the cherry on the cake was an unpleasant incident with the transfer that we ordered from the hotel.We ordered a transfer for 7 a.m. , in order to be on time , we woke up at 5 a.m. , at 6 : 40 we lowered our bags from the 4th floor down the stairs , there is no elevator in the Rodina hotel . And the transfer arrived 40 minutes late. The administrator did not warn us about such changes. We just sat on our bags outside , although we could have waited in the room in more comfortable conditions . The receptionist did not change , moreover , she said that she had nothing to apologize for . I do NOT recommend this hotel for accommodation.
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1
May 15
We were at this hotel on May 12-14, no one warned that concrete construction is underway on the territory, more precisely, the restoration of the abandoned building, which is from the 1st building at 10 m, From the 2nd building at 30 m. Heavy-duty and construction equipment has been working since 7 a.m., the noise from construction and concrete slotting, from cars is simply unimaginable. If you live in building 1, then the room should only have a view of the pool, since the room with a balcony overlooks the construction site described above, and from the balcony at a distance of 10 m there will be all this view. Building 2: the pool is adjacent to the same construction site, a little further to the building itself, but these 30 meters will save you from dust and noise. For an additional fee of 1500 and a 5-hour wait, we somehow asked for a room with a view of the river. This is an ideal option in this hotel: the sound of the river, birds, trees, a view of the monastery-a beautiful view. But in the dining room there will be noise and dust from the construction site all the time, in the pool too, we did not dare to swim there, take more wet wipes, there is nowhere to wash your hands in the dining room. It's not long to walk to the sea 10-15 minutes at a leisurely pace. The beach is dirty, maybe because it's May, and it's not the season yet 🤷🏼♀️
The staff of the 2nd building (unlike 1) is very attentive and understanding, apologized a hundred times for the inconvenience, told where to eat better in Athos, cleanliness in the rooms is at a height, but there are not enough hangers in the closet or at least hooks for clothes, a table would not hurt and a mirror. Caves, monastery, waterfall, Anakopian fortress – all within walking distance. Sukhumi is 30 minutes away by car, Gagra is 40 minutes away.
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