I was in the week ..... of course there are no people....BUT the staff had to be there...A security guard met me and warned me about the deposit (the club's website says that the deposit is not taken during the week).He showed me where to put my clothes and led me into the hall.
Oh well...The waiter took the order, processed everything and disappeared....But not only him, but also the bartender and the DJ (sound engineer)...
At some time the volume was turned up like that.that it has become impossible to stay indoors....I went into the next room and told the girl behind the long bar about it, she was surprised.......But the music became quieter and a sleeping bartender and waiter appeared....Maybe I got there at the wrong time...But for me it is ....Even if you have one client, PLEASE WORK......In general, the atmosphere of the club is normal
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Андрей Цветков
Level 4 Local Expert
June 10
The staff deceives customers. We made an order, the waiter initially said that the drink was available after confirming the order. When calculating at the end of the evening, the amount turned out to be significantly more than expected, and all because the waiter decided to bring another drink, which is 2 times more expensive.
When asked why this happened, the waiter and the receptionist shrugged and said that you had been familiarized and told everything.
Dear Rokas staff, if you do not know how to take responsibility for your actions and decisions, but blame them on customers who, in turn, are not sommeliers, I will be very happy if someone from government agencies, in the very near future, checks how you work and what quality of services you provide.
I am one thousand percent sure that you have gaps in your work, for which sooner or later you will no longer be responsible to customers, but to a more serious structure.
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4
Юлия Воронова
Level 8 Local Expert
May 3
We went to this place after the Macan concert. The decision was spontaneous, but in our experience, these spontaneously means it will be cool! And so it turned out. At about 22.00 we were in the bar and we were shown to a table. Everyone noticed the incredibly beautiful and very comfortable sofas. The girl (I don't know her name) who follows the queue of songs immediately came up to us with a smile to meet us. At first, there were not many people and they sang more often, later the people pulled up and had to wait a long time for their turn, but this did not spoil the evening. The waiter was very attentive and constantly hung around our table). The evening was a success, we sang, danced, and ate. Well done to keep it up!!!