This Rolex watch boutique is thriving thanks to the professional team and the skillful leadership of Tatiana! The head with a capital letter! She helped me solve my problem! Whoever wears a Rolex will understand what I mean, there are few quotas for some watches, and in order to buy them, you need to sign up for a waiting list. I already have a small collection of Rolex watches, but I didn't have enough diving watches, submarines. I signed up for the waiting list in May 2023, for submarines, black ones. In mid-December 2023, when I was abroad, the staff of the Rolex Astana boutique notified me that black submarines had appeared in the Rolex watch boutique. According to the internal rules of the company, I had three days to redeem, then the watch is offered to other customers in turn! Since I couldn't physically come to the watch boutique, I was billed for payment. I handed over the details to a personal manager at the bank, she made a payment from my account, but in the New Year's rush, she made a mistake in the details))), as a result, my payment got to the box.the recipient's Bank account, but could not be credited to the benefit of the Rolex store! But, thanks to the competent actions of the team and the head of Rolex Astana, I quickly managed to get my money back. Upon my return from warm countries, I bought the watch!!! The purchase was easy and comfortable, the Rolex boutique has a pleasant atmosphere! Thank you very much!!! I will come back to you more than once!!!

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Рамиль Миндибеков

Level 13 Local Expert

The seller norm showed and told

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