Terrible service, I used to love this flower shop for all holidays, probably only when the management is on site working with guests at the level. Last week I went to get flowers, we were talking with disdain, I understand after the new year everyone was tired, but still there are guests. I wanted to take five roses, turned out roses were sent to ask another florist myself, she said no, it was an order, sent it to another florist, as a result, I was waiting for someone to offer something, but I heard laughter as if I hadn't come to buy flowers, but came in and as if I got dirty in faeces. In the neighboring Royal Flower, the master made the same inverted roses and I asked for them and it was clear that it was custom made, but all the workers said that there was no problem now we will do it in the best possible way.
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Владимир Волков
Level 11 Local Expert
July 28, 2024
Cool salon, I don't like to choose flowers online, but here is a live exhibition, always fresh, coolly decorated and the price tag is affordable!
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Анна
Level 6 Local Expert
June 2, 2024
The best flower shop in the city! The largest selection, bouquets are always trendy, modern, in the very heart 😍
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Софья Облигенгарц
Level 3 Local Expert
November 10, 2023
The flowers wilted 12 hours after delivery. I am very dissatisfied with the work of the director of Almaz, not only did he not solve the problem and did not even apologize, he also accused me of taking care of the flowers incorrectly. He started telling me stories about customers who handled flowers incorrectly, instead of solving the problem! Disgusting service and quality of flowers not only in delivery, but also on the store counter, all the flowers are rotten… They are not responsible for the quality of the flowers! If there was an opportunity, I would put 0
There is no complaint book with a seal, they slipped a regular notebook.
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Arcflash Kazakhstan
Level 13 Local Expert
September 21, 2023
I try to take flowers only here at Romantic, because:
1. The prices are the same as in simple small flower shops.
2. If I take flowers, I take them in a good mood and therefore I would like you to be served clearly, and here it turns out.
3. I like to buy balloons here to enhance the effect of the holiday. However, there are no texts on the balls in the Kazakh language.
4. The design of the flowers is very stylish.
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Гульжахар Б.
Level 3 Local Expert
January 27
Always helpful staff😌 The flowers are fresh and beautiful
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Айжан Омарова
Level 7 Local Expert
February 8, 2023
In different ways, depending on which florist you get. It happens that they will explain and offer pleasant ones. Not really this time, but it's purely my perception. I don't remember the girl's name is very tall, but the fact is that she almost walks right behind you and it feels like she's pressing on you and it's awkward. And so, for the most part, I go to their neighbors through one door, where the atmosphere itself is more cozy or something
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нагима е.
Level 3 Local Expert
October 7, 2024
You always help out, handsome guys 🫶🏻
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Камила Асимкуловa
Level 16 Local Expert
July 27, 2024
They haven't been the same lately. The flowers are not fresh, the prices are higher and the service is lower.
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шарбану тулегенова
Level 14 Local Expert
October 4, 2024
You can always find flowers to your liking
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АСЕЛЬ АЛЬЖАППАРОВА
Level 5 Local Expert
December 5, 2022
I chose a bouquet and asked to pack it with a foil backing so that the flowers would not freeze before the car. The girl decided to pack it with an ordinary plastic bag. 👎🏻 It's freezing outside -26, Carl! Extreme temperature for flowers. He says: we have run out of them, then it makes sense to sell flowers. And the prices turned out to be overpriced, next to a flower shop, XS, as it is called, the same composition is cheaper, packed as it should be. The service is not very short in Romance.
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берик Жанбаев
Level 14 Local Expert
February 5, 2024
The world of flowers. A wide choice. Ex. location. Professional managers. Rahmet.
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Aidos К.
Level 2 Local Expert
December 8, 2024
Always fresh flowers
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Альмира Мукажанова
Level 8 Local Expert
June 25, 2024
Flowers stay cool for a long time for a week. Thanks!
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Самат Муратов
Level 15 Local Expert
December 6, 2022
A good store. The service is super. The prices are excellent. There is a lot of choice. I liked.
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Елена Шарафутдинова
Level 6 Local Expert
August 4, 2022
I advise you to look carefully at the freshness of the flowers. 25 roses were purchased at the store on Republic Avenue, the seller assured that they were fresh, the packaging was not disclosed. On the spot, it turned out that there was mold on the rose petals in places and they were crumbling.
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Айгерим Алшинбаева
Level 8 Local Expert
January 3, 2023
They are very overpriced . There are never beautiful bouquets. And their florists don 't even know what to offer . And so it is on Mangilik and on Sauran . We need to change something guys
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Майя Мусина
Level 6 Local Expert
May 29, 2023
A large selection of colors! And the prices are the best in the city! I recommend.
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Гаухар Алдабергенова
Level 8 Local Expert
May 11, 2024
A good place to shop
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Айгерим Ахм
Level 3 Local Expert
August 30, 2023
A good selection of ready-made bouquets, flowers last a long time
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динара каирлапова
Level 4 Local Expert
August 5, 2023
A great store. There is always a choice
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Бейбут Spider
Level 2 Local Expert
August 12, 2023
Always the best prices for flowers
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Ержан Ш
Level 9 Local Expert
April 10, 2024
Good bouquets
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Рашида Кадырова
Level 4 Local Expert
August 10, 2023
Expensive, average service
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Наталья Чинякина
Level 5 Local Expert
October 16, 2021
Very beautiful bouquets, really romantic atmosphere,pleasant staff