Romeo
7 reviews
September 17
I would not put a single star for a spoiled gift and mood...
on September 15, at 11 a.m., a bouquet of roses, chrysanthemums, gerberas and gypsophiles was delivered. A lot of wrapping paper, ribbons. Since I was waiting for guests, I quickly unwrapped it and put it in water, which I defend in advance for flowers. The next day, when changing the water, I saw that the gypsophila was crumbling all over, and the stems of the gerber were wrapped with tape and they were already soft and yellow. These are gerberas, which, with proper care, cost 1-2 weeks... I contacted the seller's representative and sent the photos. At first they replied that I did not know how to take care of flowers, then, when I said that I would demand the cancellation of payment via PayPal (it was a gift from a friend from abroad), they began to apologize and offer me a discount on subsequent bouquets.
In such services, it is necessary to replace the bouquet when a customer complains, which I suggested, not wanting to develop the conflict further. This is what responsible sellers like Flora Express do, for example, which values its brand and quality. But not Romeo Flowers Almaty...
Do you think that I or my friends will contact this company again?
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August 27
Great store! We collected an amazingly beautiful bouquet, arrived fresh, everything is in the best possible condition. Special thanks to manager Ramina!
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June 29
very high-quality flowers, everything is delivered quickly , the prices are very good
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October 1
Expectation and reality....I made an order in advance, the bouquet was delivered 3 hours late. The mood is spoiled, it didn't work out to make a surprise.
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September 3
I ordered flowers for my mother's doctor, they used the worst quality roses for the bouquet. Ruined the holiday, left a terrible impression
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August 25
Romeo is the number one In Almaty, flowers are always fresh, during delivery
I always order
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September 2
We were not satisfied with the bouquet, there was a large beautiful bouquet in the photo and we collected a bouquet much less, we no longer had time to agree, but it was a shame for the presented bouquet
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