Recently, my friend and I made a wonderful trip to Turkey for 12 nights and stayed at the Sim Hotel 3. I want to share my experience working with the Rostingair travel agency and my vacation impressions.
Manager Elena turned out to be a true professional in her field. She listened carefully to our wishes and offered excellent options that fully met our budget and expectations. Elena was always in touch and promptly provided answers to all our questions, which greatly facilitated the process of preparing for the trip.
As for the rest itself, the Sim Hotel 3* turned out to be quite comfortable, with good service and wonderful cuisine. We enjoyed the sun, the sea and everything that Turkey offers.
Overall, our trip was unforgettable due to the high level of service from both the travel agency and the hotel.
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Олег Денисов
Level 3 Local Expert
March 7
We recently returned from a wonderful tour to Egypt organized by the Rosting travel agency, and I want to share my impressions.
From the very beginning, I was pleasantly surprised by the quality of the service. The agency's managers proved to be very professional and attentive. They told us in detail about the tours, helped us choose the right hotel and answered all our questions. Thanks to their recommendations, we chose an excellent hotel on the first line by the sea with excellent service.
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Григорий Блуднов
Level 2 Local Expert
March 6
It really helped us feel calm and confident. The rest itself was just wonderful – excellent living conditions, good service and delicious cuisine. We had a great time enjoying the sun and the sea.
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Елисей
Level 3 Local Expert
February 26
I recently booked a trip through this travel agency and had a wonderful experience! From the first consultation to the moment of my return home, everything was organized professionally and carefully. The agent listened to my travel preferences and budget, and then created an individual itinerary that exceeded my expectations. They took care of all the details, from flights and accommodation to tours and events, giving me the opportunity to relax and enjoy my vacation. I especially appreciated their quick answers to my questions and their willingness to do everything possible to make my trip perfect. I highly recommend this agency to anyone who is looking for a carefree and memorable trip. I will definitely use their services for my next adventure!
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Анастасия П.
Level 4 Local Expert
January 23
I will continue to rest only with Rosting! We flew to Turkey, Kemer. Manager Elena has chosen for us probably the most wonderful vacation. There is a large selection of hotels, but even according to our finances, Elena found a ten-night tour that made us very happy!
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Евгений Б.
Level 4 Local Expert
February 6
This is not the first time I have been vacationing with the Rosting travel agency. The office is always cozy and warm! This time I decided to have a rest in China, which was helped by my manager Anastasia. I arranged everything quickly, and my vacation turned out to be wonderful and unforgettable!!!
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Иван Андрейковец
Level 3 Local Expert
February 5
I applied here for a trip to Egypt, Anastasia is a very pleasant manager, who explained everything in an accessible way and listened to our opinion, in general, a wonderful 10 nights spent
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Александр Иванов
Level 2 Local Expert
February 1
I visited the office to get help with visa and passport processing. I liked the organization and professionalism of the work – the staff were friendly and clearly provided me with all the necessary information. The process was fast, which left me with positive impressions. The office is clean and the working atmosphere is comfortable.
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настя иванова
Level 4 Local Expert
February 21
The Rosting company helped to choose an air tour to Turkey for two. Special thanks to Anastasia's manager for the adequate advice and selection of a trip for a certain budget, I was satisfied with everything, thank you very much!)
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Милана Короткевич
Level 3 Local Expert
February 18
I came to Rostov to buy a tour to Egypt, Hurghada. Manager Elena is just a wonderful person, took into account all our wishes and relied on our opinion. The result: a perfect 10 nights spent in a good hotel
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Ольга Коздерко
Level 19 Local Expert
April 14, 2024
If on vacation, then with a Rising. By analogy with competitors, hotels are a little cheaper for them. I have been riding with this company for more than 10 years. I am glad that my favorite company has started to master bus tours. It is in this office that especially professional and sincere people work. Special respect to Alyona. He will always listen to your wishes and fit into the right budget. If you don't like any of the things she picked up, you won't like "wow", she won't insist, but she'll look for more options. He knows his product well. I am ready to answer even such specific questions: are there towel drying ropes on the balconies and are there many steps on the territory of the hotel.
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Дмитрий Полуда
Level 8 Local Expert
April 17
We flew to Dubai for 7 nights. No matter how many times I contacted travel agencies, there were always some "surprises" upon arrival at the place.
This time, everything went as agreed. We enjoyed the trip immensely.
I recommend. Manager Elena.
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Катя
Level 3 Local Expert
September 6, 2024
We applied to this travel agency for a bus tour to Georgia. On the way, a bus broke down on the territory of Russia-the bus continued to drive without air conditioners and headlights, after which it stopped somewhere near Vladikavkaz after a day and a half on the road. When the driver asked how to proceed, he was asked to drive as much as possible on a faulty bus-along mountain serpentines without headlights and air conditioners. It is good that an adequate driver refused to be exposed to such danger. Unfortunately, I do not know which of the representatives of the travel agency the driver communicated with. As a result, half a night later, another bus was driven, in terms of comfort approximate as the city's Minsktrans.
On the way back, another bus arrived and there was a railing behind my seat, which is why the back did not recline from the word at all. She asked the guide if it was possible to change seats, because half of the bus was empty, to which she received the answer that she herself was sitting almost straight and it was even more convenient, and other seats were only for an additional fee.
I advise those who book bus tours here to think a few times, there are no complaints about the work of travel agents.
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610890 Негуис
Level 3 Local Expert
February 17
I was on vacation in Egypt with my family, and there was a great travel agency. Manager Nadezhda was very helpful. They have been on the market for over 30 years! I highly recommend it!
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Милана Мартынова
Level 3 Local Expert
April 30, 2024
We turned to our beloved girls again, thank you very much for the competent selection of the tour , clear advice ! It's great that you don't lose your level, it's nice to see new faces in the office). I recommend it to everyone, this time we will go with you to Turkey!
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kitti-s
Level 11 Local Expert
September 30, 2024
Good travel agencies. Nice and friendly employees :) interesting tours along cool routes. I recommend trying it out on domestic tours, so as not to be afraid to go on a long journey 🚸
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Саша Хрестов
Level 2 Local Expert
August 19, 2024
A wonderful vacation, thanks a lot to the Rosting company! Have you booked a hotel
"Carols beau rivage martrou" in Egypt, we have been using this company for a long time. We advise everyone!
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тома савчук
Level 5 Local Expert
November 4, 2022
15 years together, not a single mistake, the choice of hotels is excellent, complete, in-depth information, everything is on time, accurate. Friendly, humorous, understanding. Thank you very much! Hold on!
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петро петренко
Level 3 Local Expert
February 26, 2023
Excellent travel agency, always friendly and friendly staff, I went from them twice
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Яна
Level 12 Local Expert
February 3, 2024
We have been buying vouchers for many years. So far there have been no problems
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Вася В.
Level 5 Local Expert
March 14, 2023
I bought a tour more than once, good service, pleasant staff)
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Виталий Виталий
Level 15 Local Expert
December 22, 2021
I often use the services of this travel agency. There have never been any problems. They always explain everything honestly. They selected hotels for me according to my requests. I'm not disappointed.
There is only one big disadvantage. They always include honey in the package.insurance with minimal risks, Although I use the service of another insurance company. And it turns out I'm wasting my money.
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Aliaksandr Murashou
Level 9 Local Expert
October 10, 2021
We always chose good tours. Even after the closure of the countries, the money for the tour did not burn, but went into a deposit, which was used for the next trips. A reliable travel company.
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sveta semenec
Level 6 Local Expert
June 16, 2021
Thank you very much! to Natalia's manager , who picked up a tour to Turkey from 06/01/2021 . Super manager. Sincerely, Svetlana.
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Мария Соколкова
Level 3 Local Expert
May 5, 2021
I have been a client for many years. Everything is always clear. Thank you for a good rest and confidence in the company!
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Валентина
Level 10 Local Expert
June 15, 2019
Managers are sluggish. Last year they wanted to book a tour, they came, an apathetic aunt sluggishly offered options, reluctantly, they had to squeeze out information. Because of this, the visit turned out to be longer than planned, we had to leave, but we were asked to send us options by email. But they didn't even think about us. Ordered from another place. This year, we didn't even waste time, we immediately went to their other office of Rostinga (because they found interesting options for us on the website), where Alexandra Osipova, an excellent manager, picked up everything for us, told us everything, showed us, and the tour was booked immediately. So managers from Prytytsky Street learn from their colleagues at Globo.
The answer to your question. Last year, the direction was not precisely determined, we asked the manager to suggest options for directions based on the announced budget. They even warned that they had the money with them and were ready to book a tour right away. But they talked to us as if we had just walked by to take a look and prevented the manager from doing more important things. Therefore, this year they did not even go to the office on Prytytsky, so as not to get to this woman again. I don't remember the manager's name. That was a year ago. The office on Prytytsky street near the sunset market in an apartment building. There was a central desk to the left from the entrance to the office. The woman is about 45 years old, but this is subjective. I will not write an email here.
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Янина
Level 5 Local Expert
August 26, 2020
A team of beautiful, smart professionals!
Upon arrival, I will definitely tell you my impressions! If you order a ticket, then only from them!!!!
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Сергей
Level 9 Local Expert
October 31, 2019
I was looking for a hotel in Egypt myself, so I knew what I needed, called several travel agencies, there was the lowest price. The documents were processed promptly, there were no joints.
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Ольга Куликова
Level 19 Local Expert
November 10, 2021
A reliable company with good service
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Андрей Е.
Level 7 Local Expert
December 5, 2019
Courtesy and responsiveness of the staff, no complaints in 5 years of cooperation.
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Александр Кузнецов
Level 18 Local Expert
February 26, 2020
Very well, thanks to the specialist Tatiana Melnik.
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Юрий Лосевич
Level 12 Local Expert
February 4, 2020
Everything is cool, individual approach.
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Николай
Level 8 Local Expert
January 11, 2020
How many times have I traveled through them, they will always help, they will call everything exactly on time
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Алексей
Level 9 Local Expert
December 11, 2019
good location reasonable prices
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Александр Дуля
Level 8 Local Expert
February 4, 2019
Travel agency, as well as ticket sales for transport.