Rox Royal
423 reviews
October 28, 2023
Wrecked place. Do not go here
2
1
June 12
We stayed at this hotel from May 5 to May 15. The hotel is very nice, the area is small, but clean and beautiful. There are 3 children's pools and one adult on site, and there are also aqua parks. The location of the hotel is excellent, located in the center. Shops with souvenirs and sweets are within walking distance. The rooms are normal, the furniture is all intact and tidy. However, there are problems with cleaning, both in the rooms and in the hotel as a whole.
The food is varied. For breakfast there were always eggs, pancakes, cereals, various types of cheeses, vegetables, yoghurts, fruits, etc. At lunch and dinner there are always various side dishes, meat, fish, vegetables, seafood, various desserts, fruits. There were bars with various drinks and ice cream near the pools.
The beach is a 5-minute walk from the hotel. There are sun beds and umbrellas on the beach, if there were not enough sun beds, then they informed. Pebble beach, without special shoes(coral)it may be inconvenient. There was also a bar with drinks, from 11.30 there was fast food, vegetables, fruits, sweets.
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7
8
October 8
We rested from 09/22/24-03.10.24.
Pros: the city center is within walking distance, a large territory, a private beach, friendly staff, good animation, a beach bar and at lunchtime food was served there-burgers, vegetables, pizza, sweets, snacks. Imported alcohol was whiskey, wine, tequila, vodka, beer, rum.
The food was constantly and quite tasty - hot, snacks, sweets, fruits, tortillas from 11 to 15 were cooked in 3 places
Cons: vacationers themselves created a stir, namely: the queue to the "dining room" before the opening (they were witnesses when they returned from the beach), they occupied the sunbeds on the beach with towels or things in the evening (we did not lie on the sunbeds before lunch) and at the same time they (people) were not there. The dust and floors in the room were not wiped or washed. Beach towels were not received immediately. Not very clean dishes - you need to look carefully so that there are no dried residues after the dishwasher.
.
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4
August 15
We had a great time at this hotel. The food is delicious here, and the staff is very friendly and courteous.
However, sometimes there were not enough places on the beach and by the pool. But this was due to the fact that some people left towels on the sun beds and left for half a day. If I were the hotel administration, I would introduce a rule according to which you can not leave your belongings on the sun beds and leave. If this rule were not followed, the staff would collect forgotten items and hand them over to the reception. After all, while they are away, other guests could use these places.
Otherwise, everything was great. Active and unobtrusive animators offered a variety of activities: in the morning — exercise, in the afternoon — entertainment by the pool, and in the evening new programs were held every day.
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3
3
September 4
This is the second time I have been staying at this hotel.Convenient location, clean beach.The choice of Food for every taste .The room was very spacious and quiet, the air conditioning worked perfectly.The children were freezing at night , I had to take 2 blankets each .Room cleaning every day, even swans were turned.I often read bad reviews related to cleaning .We didn 't have this problem on the floor.The only thing sometimes smelled like sewage in the bathroom, but it was a couple of times and not for long .The hotel has been tired since our first visit , but not critically.The sea is gorgeous, the water is high, I really liked the Pier.
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3
September 4
Good budget 5. For a city hotel there is a large territory, the beach is across the street via an underground passage. There are sun beds on the beach, a bar, a pier with sun beds, you can have lunch. There is enough space. Conveniently, the beach is a 3-minute walk from the hotel.
There is a large restaurant, there is enough food, you can eat on the outdoor terrace. Children have ice cream in the afternoon near akavapark, there are also tortillas. In the lobby you can drink coffee, cocoa, tea from 9-00 to 24-00. The only negative is that the rooms are not very well cleaned, but it is almost everywhere. Internet in the rooms and on the territory - entrance by room number.
It takes 10 minutes to walk to the center, you can walk along the sea.
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1
July 16
I'm writing for memory, since we were a long time ago.
Positive:
there are many different kinds of food, everything that was eaten was delicious, especially desserts and Turkish tortillas, which were cooked and given out of the oven;
the animators are well done, young guys who invite both children and adults to participate in activities;
the staff was friendly, overall;
the location is close to the center of Kemer, but you need to take into account that access to the sea is through an underpass;
nice pool.
Cons:
very small beach, I can't imagine how everything fits there at a time when the hotel is full;
The beach was dirty, unfortunately;
The rooms are tired;
they were rarely cleaned;
the cocktails are very average — the same cocktail tasted different every time;
when they went to the reception at night with a complaint about neighbors listening to music at full volume through the speaker, asking the hotel staff to influence music lovers, nothing changed — we had to solve the problem ourselves.
Overall, we liked it, as it was our first time in Turkey at that time.
I will say separately that the Anex Tour is a very controversial campaign.
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2
3
October 7
A gorgeous place, we were bored with the children now, delicious food, interesting animation, good alcohol and other drinks, the room is clean, the furniture is already old, the TV shows few Russian channels and is not clear, beach towels are lucky, most of all they already smell like junk, only 2 of the 8 slides of the water park worked, the pools are super, you can jump at least like that. In general, I liked everything, they say there will be repairs and it will get even better
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July 20
The hotel is located in the center of Kemer, the sea is clean, Pebbles, good food, good rooms, a small beach! We rested from 07/13/2024-07/19/2024 The hotel is all tired, needs repairs, everything is normal, but old. The spa at the hotel is good, I liked it. Animation is the same thing, the girls are young animators, they don't really look after the children, they run away, no one will run after him, although you leave the child under their responsibility. On the second day, while swimming, My child fell in the pool and cut his chin, through his own fault, we ran to the doctor, no one was there, no one would provide first aid at the reception, they say call the insurance company, we drove for 2 hours, since it was Sunday. The doctor came, sewed it up, had a great examination! But we were shocked that there was simply no first aid kit at the reception, there was no nurse, everyone had to be called and waited, it was good that we had chlorhexidine! As a result, the dressing was done by the guards, who had a bandage and plasters. We inflated three trampolines in the evening for the whole hotel, there are a lot of children, fighting for a place on trampolines. We played volleyball, there were stones on the sand, it was traumatic. Also, when leaving home, at the check-in at the airport, they asked for a certificate that the child could fly, since there were stitches, no one warned us about this either! Thanks to the intourist guide Ibrahim, I brought all the medicines that the doctor prescribed, she was in touch with us.
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5
2
August 23
I stayed at this hotel in August, I really liked it! There is a pleasant staff, clean rooms, delicious cuisine, a huge selection of everything at the bar!
I also want to note that there are very cool animators here, it was thanks to them that my vacation was 100,000% cool! Every day they have super cool entertainment programs, both on the beach and by the pool🤩 In the evening, various shows, live music, disco, games, there are both for children and adults! It is very pleasant to communicate with them, so as soon as you arrive, be sure to get to know them, and your vacation will be even better!
I am very glad to meet each of them, and I have only pleasant impressions from the hotel, I will definitely come backagain
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1
July 31
I rarely write a review, but this is an exceptional case) vacationed with a friend in July 2024, the hotel is straight family👍 In the center of Kemer, the sea is clean, the beach is equipped, the guys are bartenders and animators polite and obsequious!!!! They will always tell you at the reception, even somehow they helped to sew up the top, since there were no threads and needles with them, respectively😅 cleaning every day, changing towels, water, etc. Special thanks to the animators!! Lighters girls who write that they do not look after their children, they are not babysitters, but animators! Every evening there are programs, going out with those who wish to night clubs, all accompanied by animators. I'll tell you for myself, I'll come back here and I hope not once, but definitely with the children. I advise you!!! The hotel corresponds to the stars⭐️⭐️⭐️⭐️⭐️
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2
5
July 31
If there were 10 stars, I would put all 10. The food is delicious, varied, and the staff is great. Rooms are cleaned, clean towels are changed, the bar in the refrigerator is replenished daily. The animation for children is cool, and there are various shows for adults. The rooms are tired, but that's all bullshit. The sea is magnificent, the water is amazing, there are mountains all around. yes, there are few sun beds, the beach is small, but at the end of the rest, we have already figured out a trick to practice sun beds on the beach. Lunch bar on the beach is an awesome terrace with a sea view in the shade. Definitely I would come back here again) I highly recommend the hotel. We will miss you very much
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5
August 9
The best hotel!!! Thank you for our great vacation! The animation is at the highest level, you guys are so good, we always had fun. Foam party, Gala night, Turkish night, Hawaiian party, Space party. And of course, guys, this is your daily communication, your humor, your energy. Thank you, my precious girls, for yoga in the morning to Masha and aqua aerobics to Alyosha. You're great, my lighters. I love you, hug you, see you again
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3
4
September 7
Hello. I had a rest at Rox Royal from 08/29/24/2024.The hotel is good, cleaning , water, towel every day. The food is good.Animation for children and adults at an average level. The children's pool is normal, but only two of the six slides work.A big minus is that there are not enough sunbeds on the beach , a small beach , the hotel has about 5,090 rooms , and the beach is not designed for such a number of guests and it is very inconvenient , I had to take a sunbed from 7.00 in the morning and lie around the pool for a couple of days because there were no free places on the beach , there are pebbles on the beach , there is no sand , I advise you to take aquataps.Shops are within walking distance.
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3
July 13
The hotel is listed as 5*.
We visited this hotel in September 2023 for the first time, we liked everything, settled quickly, a room with modern and well-maintained furniture and appliances with mountain views, with 3 single beds.
but
We decided to go to this hotel with a child for the second time in June 2024, and were disappointed this time because of the check-in. We were put in the worst room in the hotel: on the 5th attic floor, in the heat it is impossible to stay there even on the floor, let alone in the room.
The room was faulty: the air conditioner was blowing hot air, the toilet did not flush, the phone did not work, the room was angular and because of this balcony as such there was no balcony, the soap dispensers did not work, the safe did not work, the beds barely stood, it was even scary to sit on them, the WWII TV, we were offered to move to another room for $ 70, but I decided that this would not happen, I began to demand that everything in the room be repaired, it took me 5 hours to have these conversations with the reception.
Russian-speaking women from Kazakhstan, Belarus and Ukraine work at the reception, and there are several of them, there are no Turks at the reception.
Perhaps they have such a task: to check into a bad room and offer good rooms for an additional fee.
If we hadn't known that the hotel has normal rooms and no extra charges, then maybe I would have paid extra, but since this is not the first time we have been at the hotel, I was persistent.
On the territory of the hotel: a medium-sized hotel, everything you need to eat, good animation for both children and adults, they feed well, alcohol is poured generously, strong drinks are present in the bar: rakhi, tequila, whiskey. You can eat almost all day: in a restaurant, on the beach, by the adult pool and at the water park, drink coffee in a coffee shop, enjoy ice cream at the water park, snack on tortillas with stuffing at the beach bar, in the water park, by the pool.
In general, the hotel is not bad.
And yes, we were moved to a normal room, where everything worked without extra charges.
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6
1
July 10
I'll start right away with the cons - it's very hot in the whole hotel! Starting from the reception, and ending with places of eating and drinking! Only the rooms were nice and comfortable. The hotel's air conditioning system either fails or saves money.
The pool is very warm, it was comfortable for both adults and children to swim, but I think the children caught an enterovirus infection there. Because nothing will survive in such a salty sea, and we haven't been anywhere else.
The children's room works by the hour, the schedule is not very convenient, there is something to compare it with.
There are a lot of advantages! Of course, the food. Despite the fact that there are no frills, but each dish was cooked delicious. All that was missing was delicious coffee and sweets BETWEEN meals. We weren't hungry for a minute!
Location - 5 minutes to the sea from the hotel via an underground passage. Shops and a pharmacy are also about 5-7 minutes away. You can buy souvenirs and sweets.
The sea is a separate delight! Of course, it's very salty for children, it stings their eyes, but the water is the purest, it already shines in the sun! And a cool pier, from which it is fun for both adults and children to jump into the sea. There were always sun beds (we were at the end of June). Nearby there is a cafe with drinks, fruits, fast food.
In general, a vacation for 4+, given the relatively low price tag, is a godsend!
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8
3
May 23
A very large hotel. It makes a pleasant impression. Large well-thought-out territory, excellent service. I was pleased with the delicious food, you can have a snack somewhere all day, which is very convenient. The animation is excellent, and varied. Well, the location of the hotel is good. There is a convenient pier on the sea. Yes, and an important point for Turkey is that WiFi catches everywhere, including in the rooms, you can even talk on WhatsApp.
From the first steps upon arrival at the hotel, we felt a warm welcome, a good contingent of vacationers, a lot of Russian-speaking staff, all friendly and helpful. A decent hotel for your money.
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3
5
September 11
The food is delicious, there is a lot of entertainment, the service is good, the rooms are more or less freshly renovated, the staff is responsive, the beach is clean and with a bar, a large hotel area with an aquapark, an amphitheater, a football field, a tennis court. This hotel did not leave any negative impressions.
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September 4
We had a rest with my mother and aunt, we really liked Kemer, for the first time in this city, in this hotel, very beautiful nature and mountains especially, the sea is very clean and transparent. We would like to mention the animation of the hotel, always cool activity, conferences, show programs, parties. Thank you guys, Maria, Aliya, Mustafa, Syed, Harun, Jan, Sultan. We had a very cool rest and we will be glad to return to you on vacation
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September 13
We had a rest with a friend, we really liked everything, a great hotel, delicious food, clean sea and beach, and rooms. Most of all, we want to mention the animation of the hotel, thanks to the guys who are giving their best 100 percent. Show programs, entertainment, parties, clubs. We weren't bored at all. Thanks guys and see you later)))
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2
1
October 8
Everyone has a wonderful day Just returned from vacation , I want to immediately note that I always try to see and celebrate the best, but I will not miss the cons either. The first thing I would like to note is the attitude of the hotel staff from a to z, every single one of you feel like a guest you are happy to see, who you want to please, with any request, with any breakdown, problem, desire, they want to help you and make your stay comfortable. The animation is good, the animators conduct games,contests,exercises, welcome in the morning on the beach, foam parties of course, but what I liked most was yoga at the beach bar. There are catastrophically not enough sun beds on the beach, it's the fault of the tourists themselves, but this circumstance did not spoil our rest, after buying up we went to the bar where comfortable chairs of pine trees to the sky shelter from the scorching sun, music, various drinks, a snack bar, after relaxing again we enjoyed the sea. The restaurant -the food is varied - different fish, lamb, chicken, vegetables , herbs, delicious sweets and in plenty, and an omelet for breakfast -tastier than I have ever eaten in any hotel . We once held a beer party where they served crayfish, oysters were very tasty. The last day of our vacation fell on my D.R. we ordered an Ala carte restaurant on the beach, the waiters brought a cake with candles to a congratulatory song, it was unforgettable. The only minus for me is the hammam, not even himself, but the massage rooms. This is the first hotel that I wanted to return to. Have a wonderful holiday for everyone
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1
August 22
A chic hotel, with excellent animation. Thanks to the guys for the activities carried out, for the cool evening events. It wouldn't be so much fun without you. Constant communication and lots of memories! I will come here again thanks to you and I will have a great rest, you are the best, the animation team!🫶🏻🫶🏻🫶🏻🤩🤩🤩🤩🤩
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3
June 12
We stopped at the hotel in the evening. I and 2 children were offered a choice of two rooms on the ground floor family with an additional fee or on the 5th floor standard. We chose the standard , because there was an old renovation in the family room and a very strange balcony: you go out on it and rest against the wall, go to the right and here is an opening about a meter wide. The repair is better on the 5th floor, but after an hour it became clear that the air conditioner was not working. It blows, but with warm air. The balcony was opened. In the evening, the temperature outside is 35 degrees. It turned out to be unrealistic to fall asleep to the evening show. In the morning, they asked the reception to repair the condor and went to the sea for the whole day. The sea is good, transparent, the beach is large pebbles. Sun beds and umbrellas are free of charge. The view of the mountains is beautiful. Pools are also normal. There is a water park on site. When we arrived, 3 slides out of 6 were working. After the boy slid down the slide from the mouth of the wolf on his stomach and scratched his stomach until it bled, the slide was closed and all 2 remained. We returned to the room in the evening- nothing changed - the condom did not work. I tried to call from the room at the reception, the phone didn't work either. I had to go down and leave another request for the repair of the building. The second night without Kondei was worse. The children were spinning all night and woke up from the heat, there were wet sweat stains on the sheets. In the morning I went to brawl at the reception, a technician came with a stepladder. I was doing something, and then I said that in an hour the room would be cold. But, alas, the air conditioner did not work after an hour or two. I started texting to Moscow and sent the hotel representative photos from the electronic thermometer in the room, which showed a temperature of 32 degrees at night. Everyone promised to help. But all in vain. For several days I asked the reception to move us to another room, they, referring to the fact that the hotel was overcrowded, could not or did not want to help us, even for the promise to pay extra. On the fourth day, after another sleepless night, I said that I and the children would spend the night right on their sofas in foy. By the way, as I understood it, motion sensors were installed in the room and the electricity worked in them only when you walk around the room, respectively, when you sleep, the sensors turn off the electricity and even the movement of warm air from the air conditioner stopped. Finally, we were offered another room with an additional $100. I gladly agreed. You will give any money to sleep normally. Life has become better)) A Turkish teenage basketball team stopped by the hotel. They occupied the pool with slides. They shouted a lot and loudly, and after they left, they discovered that my eldest son's flip-flops had gone with them. It is clear at the reception that no one knew anything. They spread their hands, like they didn't bring anything. And suddenly, a day later, they write to me in the VOC app: Ksenia, go to the reception, please. Believing in a miracle, I run to them. They tell me that the senior manager wants to talk to me, but we have to wait. We are sitting. After 5 minutes, they call to the counter. A young, personable Turk asks me in bad Russian: do you live in room 50**? The answer is yes. He: May I ask where you got the wine and fruit in your room? I am surprised at the question and answer: what is forbidden to have wine and fruits in the room?) I bought them at the store yesterday. He won't let up: Who made you a present? I explain once again that I bought them myself and I don't understand why they are interested in it at all. He shows a video shot on a phone in which someone else's room is filled with peaches, apricots and a hotel gift wine. I'm saying that the room is not ours. Without apologizing, he calls someone in Turkish, and then tells me that he is not detaining me anymore. We go up to our room, the door doesn't open - all our cards are blocked. I had to go down to the reception and rewire the cards. In general, holidays in Turkey disappoint every year. A large cockroach was also seen near the elevator in this hotel. The lobby bar always smells like a toilet. The food in the restaurant is monotonous and tasteless, despite the apparent abundance. Children play football in the evening, it is already dark from 21:00, but the lights on the field are not turned on. Apparently they save money. Children are playing in the dark. There is a court. Half-broken rackets along with deflated balls are given for free. In the new room, there was no shower gel, a cup for a toothbrush, and the drying on the balcony was broken. Until I caught the maid by the hand and showed it, the reception fed me endless breakfasts. In my opinion, a 5-star hotel does not pull, three stars is a reality
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12
3
August 1
Very tasty, friendly staff, excellent sea, just fresh milk, delicious tortillas , pastries, a variety of dishes for all meals include not only meat but also fish and shrimp and fruits and much more. Excellent children's animation. I liked everything.
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2
September 29
I am currently vacationing at Rox Royal, the hotel is super, the staff is polite and helpful, I especially want to mention the work of the a la carte restaurant.All employees work perfectly, are very friendly, respond promptly to any request
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1
July 27
I'm staying at the Rox Royal5* hotel, the best hotel!!!! Very beautiful nature , mountains everywhere !!! Very good animation, yoga in the morning, aqua aerobics, lots of fun contests throughout the day and a wonderful evening program every day!!!
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1
June 16
We stayed at this hotel for the May holidays! I liked everything very much, the food is varied , lobby bars on site , hookahs , a huge swimming pool , the sea is gorgeous! Let's go back, thank you very much for a wonderful stay! ❤️❤️❤️🫶🔥🔥🔥
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1
3
August 30
There are many disadvantages, but if the price suits you, you can go. Everything is not new, but it works, the rooms are hot, i.e. the air conditioners do not work. The room was working properly. There were 2 slides in the water park. You won't stay hungry, don't expect any frills. You can drink alcohol. There is a problem with sunbeds, you need to come to the beach at 07.00, then you will take it without any problems. In general, rest is normal, but we will not return here anymore. P.S. it is advisable to take the room on the sides of the amphitheater, otherwise you will not fall asleep until 24.00. Disco and music is pounding
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2
October 11
Good afternoon. The five in the center of Kemer. Food for 5. Service for 4+. The room was new, with a view of the mountains. It's noisy from the animation of the neighboring hotel. It's not there two days a week, it's quiet, and so the music beats until 23.30-24.00. The beach is narrow, but this is the problem of the Kemer center. The sun beds are right next to each other. The hotel hosted a Turkish conference, there were a lot of Turks in general, so there were also a lot of places on the beach. Entering from the pier is great! We went swimming every day in Moonlight Park, there is sand and the Maldivian color of the water. Shopping in the evening. If you want to walk a lot, then the Kemer Center is ideal. The weather in early October and the water temperature are comfortable.
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June 15
I was here a long time ago, back in Grand Haber, I really liked it, of course. The service is excellent! The water park, the club until the night, the food is excellent. Beautiful rooms with sea and mountain views. Good staff.
They didn't regret it at all! Unfortunately, I do not know how it is now, but if I fly to Kemer, I will choose this hotel. Or an orange)))
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1
June 22
I was there last year and I liked it. Pros: The rooms are pretty nice, clean, cleaning every day, the food is delicious, I really liked the pool bar, the drinks there are cool and delicious, I really liked the view from the balcony to the mountains.
The only drawbacks are that we arrived when the sea was already cool.
I advise everyone.
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June 26
Great hotel! Very tasty food, varied food, free ice cream, 4 pools, 2 of which are slides... the air conditioning is working in the room, they are constantly being cleaned...in general, would you have returned oratno?!Of course yes! The children really like it...advise
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1
1
July 27
We stayed at the Rox Royal Hotel for the second time from 07/13/2024 to 07/23/2024 (the first in July 2023), and, unfortunately, we liked the first time more.
There were no problems with meeting at the airport and checking in, everything is OK (the bracelets were put on immediately upon arrival at 11.00, the rooms were ready by 14.00).
We went here primarily because of the water slides, but only 3 of the 7 existing ones worked for the entire period of stay (11 days), and these 3 are in deplorable condition in good condition, in need of repair (patches, scuffs, seams, everything scratches the skin).
The food became less varied, although, of course, no one remained hungry. Vegetables and fruits were always plentiful.
The dry ration (for early departure on an excursion) was reduced by 2 times compared to last year (there were: 2 sandwiches, fruit, water, juice, cookies; there were: 1 sandwich and 1 200ml juice).
The rooms were cleaned daily in the format of changing towels, taking out garbage. The vacuum cleaner /broom/important cleaning was carried out only at check-out/check-in. Shampoos / shower gels, etc. were not updated without an approach to the maids.
The overall impression is that over the past year the hotel has been "tired", the carpets in the halls are stained, the glass in the elevator is cracked, the chairs in the dining room are all with bent legs (with us, the leg of the chair under the girl next to us broke and she fell to the floor), the 1st floor lobby periodically smells of sewage.
The spa center staff is very intrusive.
Of the advantages, I can mention the friendly staff at the reception (administrator Elena), the availability of drinking water is always freely available in the lobby.
We rented a car at the hotel for 1 day - everything is fast, without problems, the cost is not higher than urban / Internet analogues.
In the evening, 3 trampolines for children were inflated on the territory (there were no trampolines last year), the children were very happy about it.
During the stay at the hotel, we took 2 excursions to sputnik8, the price was much higher from the Coral representative (Pamukkale $ 485 for 4 people, in sputnik - $ 300).
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1
October 11
I would like to immediately note that the staff is good, friendly and thank you for that. But it does not correspond, I think, to the price and quality, plus, well, it does not correspond even to 4 stars. Five stars does not have an ordinary kettle and tea set, let alone wooden chopsticks for tea and coffee at lunch. Well, these are small things. The hotel itself is not cozy, huge and not comfortable. There wasn't enough room for lunch, especially outdoors. Although the guys tried to clean up quickly, sometimes they had to clean the table themselves to sit down to eat. From the dining room to the beach it takes 7 minutes at a slow pace, since the dining room is at the far end of the building (not convenient). In general, everything is not conveniently located and bars and cafes and a playground with slides. (I definitely wouldn't have come here with my grandson). We got to this hotel because we bought a ticket when there were no good hotels (price-quality) anymore. They wanted to go to Kemer). The food is normal, don't wake up hungry, but it's not very tasty. The beach is not bad, but it is too small for such a hotel and the umbrellas are terrible. You can't hide from the sun if you have to. There are sun beds next to each other and in order to catch a shadow, I don't know how to get out, turn around. We could have stretched the tent like at the nearby Hydros hotel (for foreigners in most cases). Gozli (cakes that are baked) are not tasty, from the word in general. We've been to different hotels, but these are the most disgusting. My husband loves them very much, but he couldn't eat them there at all. There is a sense of economy in everything. But for a week, paying 210000 is a lot for this hotel, it's not worth the money. It would be better to take the cheapest one, but on the first line and go to lunch at restaurants, which are full in the cell. We were very sorry that we got there without getting enough rest and comfort for our money. I do not recommend this hotel. Maybe he was good once (as they say), but not now. The vacation is ruined.
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1
August 15, 2023
Неплохой отель, правда без минусов не обошлось)
Начну с плюсов:
Большая ухоженная территория, кормят вкусно, расположение удобное и до моря идти не долго, приятный персонал.
Пляж хороший. Мы гуляли вдоль моря, смотрели на другие, наш больше понравился. Он будто обособленный такой, уютный.
Вода прозрачная. Ноги к гальке к концу отпуска привыкли. И к неожиданным укусам рыбок тоже)
В отеле классный аквапарк. Правда требует ремонта, горки уже ушатаные, на многих стыки выпирают, потрескавшееся покрытие.
Поэтому берегите купальники и попы со спинами.
Очень понравилось что рядом с аквапарком детская комната и площадка. Также возле есть туалет с маленькими унитазиками. Поэтому если ребенку вдруг приспичило, далеко бежать не нужно)
Кстати, под аквапарком как оказалось есть ночной клуб “Wolf”. Но нам показалось что там пахнет плесенью 😖 Один раз там была вечеринка в белом.
У бассейна с «волком» в определенные часы (вроде с 2ух до 4х) раздают мороженое. И это очень здорово что оно в индивидуальных упаковках. Клубничное и шоколадное. Вкусное)
Самый жирный минус отеля это кондиционер. Он скорее выполнял функцию вентилятора гоняя горячий, влажный воздух по номеру. Один раз, ожил (после того как пожаловались), а на следующий день снова душегубка.
На -1 этаже спа зона (там же по карточкам можно получить пляжные полотенца), но мы туда не ходили по двум причинам. Первая, было очень жарко и не до бань. Вторая, на всем нижнем этаже пахло сыростью/плесенью.
В номерах кстати говоря тоже полно плесени. Весь ободок раковины черный. На затирке между плитками также.
Постельное белье неприятное, шершавое.
Также не поняла прикола с рестораном а-ля карт. Туда нужно записываться заранее, места ограничены! Работает он не во все дни и только во время ужина. С этим понятно
Нооо
Я ожидала увидеть там меню отличное от того что подают ежедневно в отеле 🤣
Мы записались на Итальянскую кухню. Что бы вы ожидали ? Пиццу, пасту или может быть ризотто?
Ошибаетесь, итальянская кухня, по мнению Рокс роял это картошка фри, мясо в соусе, салат цезарь, маринованные грибочки, что-то похожее на пасту (макароны перья с зеленью в сливочном соусе без прочих добавок) и рис в соусе сливочном.
Все это мы могли бы поесть на шведском столе. Ну да, без этого вида прекрасного на море и горы конечно. Вообщем было смешно.
Еще, мы отдыхали неделю, и за все время не было ни одного шоу. Только всякие мисс и миссис отель, караоке и тд и тп от аниматоров. Мини диско само собой было каждый вечер.
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September 11, 2023
Из плюсов: быстрое размещение, аквапарк, ночной клуб, свой пляж с ресторанам террасой, анимация отличная, еда вкусная, много и разнообразно, много фруктов, алкоголь очень даже не плохой. Просто великолепная работа гидов, причем не только от тез тур, у кого были другие туроператоры тоже в восторге. Шикарная уборка номеров! Если висит табличка не беспокоить, все равно предлагают заполнить бар и сменить полотенца и белье. Отличное расположение, все рядом, клубы, кафе, магазины, набережная и детские площадки.
По отелю из минусов: много мух, сидят на еде, плохо работают кондиционеры, в ресторане просто баня была, у нас в номере хорошо работал кондер, видела как другие жаловались, что в номере невыносимо. Когда сын заболел, оказалось отельный доктор в отпуске (разве такое может быть!?) страховая сразу предложила госпитализацию, но сразу предупредили, что мест нет (тоже странное дело). Но все благополучно обошлось
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August 14
I really liked everything at the hotel ... the food is delicious, the sea, the mountains, the animation was especially surprised, usually only small ones come in, but here it was fun and the girls were on fire, especially the girl Maria..cheerful, beautiful, active, I miss you very much already💖♥️ I will definitely come this fall to close the season :)
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June 24
Not 5, of course, a large area for hotels in the center of Kemer. A 24-hour bar. Free food and drinks (and alcohol) on the beach. The beach is very small. There is a war for sunbeds in the season. It's a mess. There are a lot of questions about the air conditioner. The food is decent. The staff is friendly.
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November 6
A very cool hotel in the center of Kemer with a mini-park, with a beautiful well-groomed territory, with polite staff, with cozy clean rooms, we really like to relax here, we will come again)
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June 8
A slightly crowded budget "five" with a clear need to improve the service.
I'll start in order. We arrived at the hotel in the evening, checked in immediately, saw off, the room is quite large, with two beds - a double and a single (both wide, with excellent hard mattresses). A balcony with chairs and a table, a view of the sea, as promised, but this is the second line and the sea is visible far away. The plumbing is "tired", but it works, the dangling shower holder is nonsense. The linen is snow-white, but with "pellets" on the fabric, it scratched me a little. The TV is working, the safe is normal, the air conditioner was not needed - the nights are cool and so on.
Now it's fantastic - during the week of our stay, our room was not cleaned ONCE. On the first day we were in the room and asked to come back later. On the second day, the tips from the bed disappeared, but there was no cleaning in any volume, towels were not changed either. On the third day, the missing tips were accompanied by replenishing the minibar (it was empty at first). We hung a sign asking for cleaning - the effect is zero. As a result, we ourselves took a roll of toilet paper and a garbage bag from the shopping cart in the corridor, then put the bag in the corridor. Since there were a lot of towels (the room was prepared for three) we, in principle, got along, but the confusion remained. Five stars?..
Beach. Well, that's the main chagrin. I understand that the hotel is urban, and the space is very limited, but still not finding a place at all right after breakfast is very sad. Okay, we took a swim and went to dry at the beach bar. Yes, from the next day we became larks, and at 8 a.m. there were always places. But! There is no shadow on the beach, from the word at all! Umbrellas are not only small, but they also consist of a grid. I wisely used protection 50, but I still burned out on the first sunny day ((. The road to the beach goes through an underpass under the road, it's quite deep, I have a sore knee, we walked around - not a problem.
Food. Many people write "you will not stay hungry." That's right, but I would say that the food is just good. Probably in two weeks the menu would have been boring, but in our week it did not have time, and there was never anything that there was nothing to choose or everything tasteless. However, it happened that you need to wait for delicious things - there are really a lot of people, and there is a constant queue for key dishes. I need to try to get a table outside, and this is my second major complaint. And even at the slightest rain, the street part is generally closed, and here you are in a stuffy dining room wandering between occupied tables in search of an empty seat. On a completely sunny morning after a night rain, requests to open the doors to the terrace were categorically refused. Unclear. A snack on the beach is without frills, but you do not need to stomp into the dining room. It's a pity that even for the money there were no freshly squeezed juices.
Drinks. The main restaurant has wine, beer, whiskey, vodka, crayfish, cola, sprite, ayran. and the beach bar - tea, coffee, beer and wine, ayran needs to be questioned. Tequila (local, I didn't like it) and cocktails (mojito and pina colada are normal, the rest are very so-so) only in the pool bar and in the so-called atrium (-1 floor). The red wine is fine, and the beer is normal, the white wine categorically did not like it. As a result, they led an almost completely sober lifestyle)).
The staff varies from a pleasant Russian-speaking young lady at the reception to an arrogant manager at the restaurant. Yes, Turks prevailed among the guests in May, there were conferences, children's sports teams, and just a lot of families.
Animation. We did not visit it, but we did not miss anything: there is not just 100% audibility in the room, with the door to the balcony open, the TV (we took movies with us) is not heard at all, and with the door closed, you can only hear at maximum volume. So, although this is not my format, but I must note that the animation is just great, and good live performances, and the music is very different, we tried to please everyone.
I don't think I will return to this hotel, but for a reasonable price it is a very good option, especially if the management is a little tense.
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September 13
I came with my mother, not for the first time in Kemer, we love this city very much. Clean sea, shops nearby, clubs, mountains 🤌🏻 But most of all we liked this hotel, the food, the service, and in particular the animation. Thanks a lot for the show program, entertainment, parties and animator Maria, who charged us with flex🤘🏂
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August 28, 2023
Из плюсов отеля:
- удобное расположение (близко к морю, развитая инфраструктура - есть куда сходить погулять и пошопиться);
- хороший WiFi, ловит на всей территории отеля и на пляже отеля;
- неплохая кухня (из фруктов в августе- сливы, яблоки, груши, персики, виноград, арбузы и дыни);
- порционное мороженное раздают 2 часа (обычно в отелях встречали 30мин- 1 час), что удобно;
- хорошая команда анимации;
- очень вкусное кофе в лобби на 1 этаже.
Из минусов:
- кондиционер, нереально жарко в номере;
- холодильник мини бара в номере- он не охлаждает совершенно (на ресепшн сказали он и не должен выполнять функцию холодильника, с чем столкнулись впервые), поэтому если есть лекарства или скоропортящиеся продукты- безвыходная ситуация;
- в номере под кроватями не убираются, пыль и волосы;
- аквапарк конечно неплохой, но часть горок всегда отключали и они в потертом состоянии уже;
- ресторан алякарт (итальянский) не оправдал ожиданий, обычная еда.
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August 11
Who cares!? Personally, our family really liked the hotel, we would like to thank the hotel management for the good rest and comfort that it provided, as well as all the staff. Very good animation for both adults and children, do not let you get bored. The beach is good, the water is warm, the restaurant is delicious and varied. We wish you all a good mood and a great holiday!
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July 27
Immediately: IT'S NOT A FIVE. Not a bad 4k (but not a good one either).
They were in the middle of July 2024.
Minuses:
- a small beach where there will definitely not be enough space;
-hamamists are terrorists who will make your brains for the ENTIRE period of your stay;
- it was wildly hot in the hall and dining room. The air conditioning system is weak;
-there are a lot of people, queues (especially at dinners) are long.
- "live music" every other day is the same duet and almost the same repertoire. They sing well, of course, but they get bored.
- a la carte is so-so, it saves the view;
- the water slides are battered - everything is cracked.
Positive:
- the sea is clear;
-the view from the beach to the mountains is gorgeous;
-beer is poured at 0.33;
-good animation;
- the food is delicious;
-hookah near the pools is long-lasting and delicious;
-cleaning, replenishment of the minibar - approx.
If you think the tour is cheap, then take it. In other cases, it's worth thinking about.
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August 8
A great hotel with awesome animators! I liked everything very much, there was delicious food every day, cool animation, they don't let you get bored! We are glad that we chose this hotel🫶🏻🫶🏻🫶🏻🫶🏻
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July 8
Variety of food
The staff is adequate and polite
Russian Russians are welcome at this hotel
. 90% of the Russians are here.
Good rooms
The beach is across the street
Pools and slides
Everything is super
Elena is also super 👏
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August 18
We got high, thanks! The hotel has everything you need to relax. There is also a beach, swimming pools, a water park, trampolines, a football field. The hotel has various entertainment programs for children and adults.
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August 15
A lot of smokers are a minus, and they smoke everywhere. The food is normal, without frills and without complaints. The sea is a bomb, but there are few sunbeds. Tours in the hotel are more expensive than on the street))). The animation is good. Conder for 3. No more than 5 minutes to the sea. In general, the hotel is for 4, albeit 5 * ultra.
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July 28
We have just returned from this hotel, we rested from July 15 to 25, the hotel certainly needs renovation, it has long exhausted its 5 rooms, the rooms are old, it is time to change the carpet in the lobby, as well as the atmosphere itself, the air conditioning system is very weak, in July it is +37 degrees hot, if we are lucky, that is a chance to cool down a little in the room, at least somehow the air conditioner performed its function, in the main restaurant, where breakfasts, lunches and dinners are held, there is simply nothing to breathe. In terms of food, the classic all in clusive, we were not hungry, but without frills. I did not like the fruits, watermelons, melons were not particularly sweet, oak pears, desserts were delicious. The animators are trying to work, funny guys and girls, but in my opinion the animation is quite monotonous, a 5-year-old child went to a mini disco once, did not want to anymore, the same songs were played every evening. I liked the live music in the evenings, we went to a la carte for a fish dinner, if it wasn't for the restaurant overlooking the sea, then the dinner would have been so-so, we stayed hungry. The location of the hotel is very convenient, 5-7 minutes walk to the center of Kemer, you can walk along the port of Kemer along the sea, a lot of greenery, mountains and the sea are gorgeous! The big minus is the problem with places on the beach and by the pool, I got up at 6 a.m. to take normal places at sea, mostly on the pier, since there are wider umbrellas, very small umbrellas on the beach, practically do not cover from the sun. Of course, we will not return to this hotel anymore, it is not worth the money we paid for it. But in general, we were satisfied with the rest, we try not to pay attention to room cleaning and other small things, so as not to spoil our mood. Have a good rest!!!
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October 5
Food : there is enough for adults, it is a bit problematic with children.We have to run around with cleaning and replenishing the bar ( we were settled on the 2nd floor ) but we probably just didn't have time to leave our maid.On the other floors and in the other wing, the maids were constantly in sight, i.e. they cleaned the other rooms.But the maid girls are very friendly, if you come up and ask, they will give you water and everything else because we did not have a maid.Restaurants and bars on the beaches and in the hotel for 5 coffee and other drinks in the form of juice, tea can be taken without problems at the hotel and friendly staff.Water in separate cups of 200 g each. always available in any bar.
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