Rox Royal
423 reviews
July 30
Very cool animation, a lot of activities, they always come up with something new. In today's realities, there is not much to do outside the hotel. It turned out to be better at the hotel)) Animator Mustafa did a great job.
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October 3
The hotel pulls for 4- no more))
The food is the same type for the 3rd day you are looking for something to eat!!!
Room cleaning is not cleaning (apparently there is a lot of work and there is not enough staff, but thank you for bringing water in large quantities)
The bar is normal, alcohol is light))
There are always free sun beds on the pool!
You need to look for sun beds on the beach, there don't seem to be any people, but they leave their towels there and get lost for half a day (I had to throw them off) because it happened that we lay for half a day and no one came to this kind of busy lounger!
It's hot in the corridors and the dining room, I can't imagine what was there in the season!
The animators are already tired at the end of the season (they can be understood) but the guys are trying!
And of course, the fattest minus is the guy who offers massage, and when you say no, you don't have to, he starts being rude and annoying throughout the whole vacation, and being rude in the literal sense, waving his hands and muttering something to himself!!
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1
August 22
The hotel is shabby, but the food and drinks (alcohol) are excellent. The staff is friendly. Delicious natural coffee in the lobby. 3 min walk to the sea. WiFi is free throughout and on the beach.
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1
September 27
Good location,beautiful countryside,picturesque nature.The food at the hotel is good, I liked everything. The beach is clean, the pier is large and very comfortable.
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October 13
Fellow compatriots, let's already learn to respect ourselves and get the best for our money, and not this is all, they are cashing in enough on us. Stop grabbing everything like in the hungry years. Those writing laudatory reviews apparently have not been anywhere and have not seen anything.
I think the hotel is 3.5 stars and that's why:
We rested from 26.09 to 05.10. Rooms on all three sides are not comfortable, either to your disco, or to the neighbor's, or to the mountains, but there are roosters and dogs from 4 in the morning, and during the day there is infernal smoke from the kitchen with the smell of burnt fish and meat.
The room stock is old, the rooms are stripped, there are no kettles, tea, iron, broken safes, bathroom in black spots and limestone, shower curtains are broken and leaking, shampoos and soap from one suspension pump, no lotions. What are the 5 stars? The numbers are not removed from the word at all. Neither the beds nor the vacuum cleaner do without a Reminder. What are the 5 stars? One day we returned at lunch, but there was no cot. Imagine, she just disappeared. No one gave a clear answer, they just dragged me back after 2 hours. There are patches on the carpet in the corridors and worn bald patches to the concrete at the doors of the rooms.
The elevators have bins where residents dump any garbage. Once a clogged urn hung for a full day! What are the 5 stars?
The elevator was broken for a week and remained so at the time of departure.
Beach towels were taken from a mixed pile with a stale smell, in other 5 stars towels are handed out folded and fragrant.
If you have a stroller, then you will have fun dragging it through the passage without skids to the beach, or going around the entrance for a car, or at the gate calling the guard to open it. The sun beds on the beach are old, broken, umbrellas are a ragged rag on a rusty pipe, it is not convenient to hide from the sun. The excitement with the occupation of sunbeds arises from the fact that there are few good ones and you still need to find them to close from the sun, and it turns out that the good ones occupy and remain one or two at a time. What if you have a family of 4 people and three of them are adults? Water cells, tubes, and cigarette packs are lying dirty on the beach. What are the 5 stars?
By food: the food is the same every day. There has never been beef in its pure form, there is no sea of products except fish such as sea bass and trout, but this is not the sea) once there was mackerel. They feed chicken, turkey a couple of times, and first the turkey was grilled, and the next day the leftovers were chopped and mixed with vegetables. Mutton on a neck made of bones without mutton. Baklava was not brought, if he managed to eat in the first half hour of dinner. With sausages in front of us with poisoning, the child went to the hospital for 2 days. The fried eggs are not cooked. Fries are wet or in rancid oil. Tomatoes are peeled and uncut. There are not enough appliances and you have to look for them, and they do not lie on the tables. Drinks are not brought, but you go to the bar for them yourself and see mountains of dirty half-washed glasses, wet and often dirty plates, broken tea sets, wooden sticks instead of spoons for tea and coffee. Is it 5 stars? Ice cream for children is on schedule and there is no ice cream on the beach)
The floors are sticky, the waiters do not have time to clean the table and have to clean themselves to sit down, because then you will look for a place, as they occupy them quickly no matter what. The back room with the grill just stinks and smokes.
Guzlume tortillas, which everyone writes about, are made from dough that is rolled out and baked on the spot, and not replaced with pita bread as in this hotel. Well, 5 stars?
Alcohol) well, yes, it's kind of foreign, but according to the lower bar: balantais, Olmeca silver, Havana club 3 rum, everything else is local, beer is one kind. Well, take a walk along the beach to the Amsterdam hotel and see what and how the people sing there.
Animation: the team is big, there are darts, bocce on the grass with mud, exercises on the beach until October, volleyball, shooting, table tennis, big tennis with braided rackets and torn balls, billiards, evening programs with monotonous contests, once they staged an octobre fest at 2 p.m. under the scorching sun, well, such It didn't go well for me. There are 2 slides from 6 for 2 hours.
Among the advantages: the sea, the promenade along the sea, the mountains, the weather, but the hotel does not affect this. The staff is smiling, so what about their smiles)
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2
July 7
I gave it 5 stars, but it's a four. We are abroad for the first time, there is nothing to compare with, but there were still disadvantages, because we came to relax, and not sit in the room, these disadvantages are insignificant, but still.
Positive:
The sea is nearby, and how beautiful it is
A swimming pool and a water park on the territory (why did the children not want to go to the sea?), although only two slides worked in the water park, the rest did not work
Mountain view from the balcony
Kicking (we have nothing to compare it with, so we liked it), the only thing is watermelon melon and vegetables have no taste at all
The staff is good
From 14-16 at the water park ice cream
In the evening there is animation for children, after there are shows, we had performances, a foam party, karaoke, etc
The air conditioner, as many write, does not work, it worked properly for us, there was a buzz in the room
Minuses:
The balcony door did not work and the toilet seat slid sideways, they applied twice and did nothing
And of course not a big minus (for someone it may be critical), it is better to take sun beds early, there are no places a little later
Overall, we liked it because our disadvantages are minor, and I would recommend this hotel
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4
October 24
Good afternoon, everyone!We visited this hotel for the second time from 09/19/2024-09/28/2024.Before that, there were when the hotel was still called the Grand Haber.What can I say, many thanks to the new owner of the hotel!The food has become super, the performances are also super, once a week there is a Turkish night with fireworks, dancing, champagne and all sorts of entertainment and goodies!We are people in years, but we had such a bright, active and interesting rest, it's just impossible to convey.Thank you so much for your leisure time to Said and Sultan (animators), we really miss you guys!Huge greetings from Elena and Andrey (little red Riding hood)!In general, the vacation was a 100% success!
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July 3
Basically everything is good, food, beach, location, territory.
Among the disadvantages: the room stock needs to be updated, the gym is running, the tennis equipment is old.
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1
September 30
Great hotel!
We had a rest in late September and early October.
The rooms are great, the food is good too. There is always something to choose. There are almost no queues for food!
You can always find places in the restaurant.
The beach is small but clean, you have to look for sun beds for some time. There is a beach bar, toilets, shower... everything you need!
I recommend the hotel!
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July 6
Hello, Managers Of the ROX ROYAL Hotel. We had a rest in July 27.06.24 - 07.07.24 . I want to tell you what I liked and didn't like.
First of all, I think I need to say the Advantages of your ROX ROYAL Hotel.
1. The Hotel has a very large territory, if you are with Children, then they will have somewhere to run and have fun.
2. The ROX ROYAL Hotel itself
There are a lot of Huge Rooms Like Economy , Comfort , Business.
3. The ROX ROYAL Hotel has a very large Kitchen, lots of places and delicious food. A large selection of everything Hot, snacks, drinks, and desserts.
4. The ROX ROYAL Hotel has a very wide range of Services. For Example: A Large Selection Of Massages. Sauna , Sauna, and a large Gym. And much more
5. Another very pleasant thing is the Hotel Staff. There are a lot of them, but there is also a Minus that you will see in the cons section.
Unfortunately, the Advantages ended there.
Now let's move on to the Cons of them more than the Pros. I'm not going to pick on the little things right now. I'll tell you how it is.
1. There is very little decor in the ROX ROYAL Hotel. Well, was it possible to hang something beautiful? It's not that hard.
2. The air conditioning in the Hotel is very bad or does not work at all! It is very noisy especially at Night. The hotel is very stuffy and hot because of the non-working air conditioner.
3. Let's Discuss the Rooms Of the ROX ROYAL Hotel themselves. There is very little Decor in the Rooms themselves, one Painting for the entire room weighs.
The furniture is old and broken. The refrigerator in the Room is very bad and does not work well.
There is very little light in the Room, there is no Lamp on the Ceiling or Such.
The bathroom in the Room has a lot of mold and is very dirty. All the bath or shower has a black floor. And the Rooms themselves are very dirty. Well, we need to clean the whole room, after all.
3. Let's Discuss the Water Park of the ROX ROYAL Hotel
. There are 7-8 slides in the Water Park, but only 3-4 work. The entire Water Park requires Major Repairs. The mold is rotten and the Aquarium lining is already ruined. We need to fix it.
4. I have already talked about the Staff of your Hotel, but there is a Minus.
Here's an example: A new vacationer arrives at the Hotel and does not know where the SPA is, wants to ask Pernonal. But in response, he sees that he does not understand the Language, or is deaf and dumb at all, I am not insulting anyone. It's just that of all the Pernonals, 40% understand the Russian language, etc. They want to know it a little.
5. There is a very large listening area in the Rooms. If you are with a small child, then you need to take the Room away from the Music. I understand Energy is expensive nowadays, but why make so many light bulbs in a Hotel if only 1 out of 5 are lit? You could make the decor beautiful, it would be very nice to hang some Flowers on the ceiling.
Conclusion: Dear Managers and employees and the Director of the ROX ROYAL Hotel himself. Listen to our requests and at least do something better. I understand the budget may not be a big Hotel, but if you do everything little by little, there will be more prizes and more wonderful Comments.
In the meantime, your Hotel deserves not 4.8 stars for its comments, but a SOLID 4.3-4.6 Stars. I didn't pick on the little things, understand me. I told you how it is
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4
July 14
We stayed at this hotel in early July 2024 with a family with 2 children. I won't repeat myself, everything they write about condos and cleaning is true. In our room on the 5th floor (5019), the air conditioner worked, however, well, but outside the room it was hot and stuffy. The room is quite new, the beds are excellent, the balcony is beautiful, the view is gorgeous (on the mountains and the edge of the sea). I don't understand, to be honest, the rave reviews on nutrition - the variety is small, without frills and I wouldn't say that they cook just delicious, but of course you can eat. From fruits - watermelons and melons are delicious, apricots are green, peaches were delicious in the end, apples, pears and plums.
I will note 2 reasons why I would not choose this hotel:
1. There are a lot of Turks staying at this hotel, and all the animation is tailored to them (there was an evening of live music, the Turk sang very well, but after singing a couple of European songs, he began to sing Turkish ones. The animators hadn't done anything before and there was no one on the dance floor, then they started pulling the Turks out to dance, we watched them dance for 20 minutes, then left. It wasn't very pleasant, to be honest)
2. During the 10 days of our stay at this hotel, an ambulance came almost every day. I have never seen this anywhere. I saw 2 cases myself: a woman was taken from the water park on a stretcher (apparently she hit herself when she was sliding down the slide, she couldn't even get out of the bass) and the second time the woman felt bad in the dining room, she was lying on the floor…
There were practically no evening shows ((( 3 times in 10 days: acrobats, Turkish night and some kind of magician.
In short, I do not recommend this hotel, especially for families with children, young people may still be, since the clubs are very close
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3
1
December 23, 2023
Super hotel 🏨
Quick check-in, the room was given an improved category. Everything is clean and beautiful, well renovated.
The staff is polite, caring and fast.
The food is delicious, cooked quickly and in a variety of ways. Water is available throughout the hotel for free 24/7, ice cream is served during the day, tortillas are made by the pool, there is a coffee machine in the bar, not a vending machine
In general , there is nothing to complain about 🔥
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3
October 5, 2023
Excellent budget hotel Rox Royal 5*. We rested with a friend from 23.09.23 to 01.10.23. We arrived at the hotel at 10.00, got a room at 13.00, room 3020, was on the 3rd floor with windows on the amphitheater and the water park. The room is standard, the room is clean, but the plumbing is tired. But this did not prevent us from enjoying all the other delights of the hotel.
I would like to mention the excellent hotel staff, all cleaners, waiters, bartenders, cooks, administrators are very responsive people, everyone is ready to help and solve your problems.
The food in the hotel is good, I don't understand people who write that there is not enough food. Yes, it is monotonous and the menu repeats itself in a couple of days, but we always found something to pamper ourselves with. for lunch and dinner there was always grilled fish, beef stewed in a cauldron, chicken or turkey on the grill, there were grilled wings and kebab. Wonderful pastries, a very large assortment of sweet pastries and mini pizzas and boats with different fillings. Gozleme is baked near the pool from 15 to 16, at the same time there is a very tasty ice cream in packages in the water park. Alcohol is average in quality.
The territory is very green.
Now about the sea. It's just delicious, clean, transparent and very warm. To get to the beach, you need to go through an underground passage. It didn't bother us. And now the only negative from our vacation is that there is a small coastline on the beach and there are not enough sunbeds. I went swimming early in the morning and at 7.30 it was already problematic to find free sunbeds. But unfortunately, there is simply no way to increase the space on the beach. People, if you have taken a sunbed, at least come to the beach, and sometimes the sun beds were empty, but with a bag or towel on them.
Special thanks to the animators. You guys are just super, funny, groovy, very polite and not intrusive.
I will be happy to return to this hotel, but not during the peak season. Thanks for the rest.
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7
3
June 4
Today, on July 4, 2024, we checked into the Rox royal. It's certainly not 5 stars. Well, or. Very tired 5 stars. The room is standard, everything seems to be there (there is no tea or kettle in the room) but it is so shabby.We took an early booking tour, so we accept it as it is, although it is also not cheap, now the prices for the hotel are off the scale, but it is not worth that kind of money.The territory is not small, the children will not be bored. The restaurant is very poorly thought out, the territory is large, the islands with food are scattered chaotically, you go looking for what is where.Beach...there are not enough chaise lounges, and they are placed so close to each other, it is not very convenient
The food is ordinary, you will not stay hungry.
The animators are trying their best! It's not boring,)
The room is clean, but the windows are very dirty, especially the exit to the balcony, it's quite an outrage (I took such photos so that it would be clear that I'm not picking on, I write in fact what I see.
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4
June 24
We had a rest in August 2023.
The only problems are the air conditioners (which are turned on according to schedule and which do not cope with the word at all with a large hotel load) and small rooms (perhaps not all, but the standard is small).
The territory is not large, but the hotel has a very beautiful view of the mountains.
Koryam is delicious, seafood once a week, there is enough meat, there is a sufficient choice of food. Ice cream is served near the slides in the afternoon. Late at night - soup.
There is a cafeteria, I make different coffee cocktails (cold and hot) - delicious
There is A la carte, we went to a fish restaurant (I don't remember what it's called), fish and shrimp - fire. A la carte is served in the restaurant on the beach, with a very beautiful view of the sea in the evening.
There is imported alcohol (sometimes local alcohol is poured, but you can ask what exactly to pour, or what to make a cocktail from - they will never refuse).
The bar does NOT work around the clock as stated, there is a break like from 12 to 3 (I may be mistaken)
It is close to the sea, there is also a restaurant with a bar (wine and beer from alcohol, burgers, pizza, fries, salads, vegetables, fruits from food)
The entrance to the sea is pebbles, we didn't risk it without special shoes, the water is clean, there is a pier with sun beds, there were enough sun beds at high occupancy.
I was impressed by the evening animation, a whole show every day, it was not repeated during the rest.
The hotel is in the city, there is a place to walk in the evening.
You can also smoke a hookah in the hotel, bargain, discount the price well (mostly for girls)
I advise you to go for a massage at the hotel, maybe I got a good master (girl), the massage was cool
We recommend a buggy ride in the evening (?? I don't remember what it's called, a car for 3-4 people), it's more expensive in the hotel, you can leave the hotel to the right, stay to the left of the inverted house and at the next intersection on the right side there will be a box with tours, excursions, etc., there are these cars twice cheaper.
In general, it does not pull for 5, but for a sure 4 for sure
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October 29
The vacation was not a success at this hotel…
I'll start with the surface
Poor service from the staff, there is no service as such. Whatever you want, you need to go somewhere to ask and only then you will be given your food or drink with a dissatisfied face saying please
It was a very insulting situation
The wife fell ill during the rest and could not leave the room at the peak moment
I went to the reception to ask how to get to the doctor
To which they replied, "he is not here now, and we do not know when he will be. They don't report"
The time is 6 pm, there is no doctor in the hotel for 1200 people…
It's funny, I would even say very funny.
I repeat, 5 stars have been declared
I asked for a thermometer, what do you think? That's right, it's not there
5 star hotel
Okay, I had a fight and went to the pharmacy to get medicines and a thermometer
I came back and went to dinner
I ate tastelessly, decided to bring food to the room for my sick wife
To which the restaurant administrator replied to me as aggressively as possible that it was impossible. After trying to explain the situation, he said even more aggressively. I don't care, go decide at the reception. I won't let you take out the food
Well, that was already too much
It was only after another argument at the entrance that I was allowed to take food from the restaurant to the room
Speaking of food
The food is almost all not tasty. The variety is huge, but in order to get at least some gastronomic pleasure from something, you had to go look for it
There is almost no beef. Chicken, stinking mutton, fish
There is no program from the word at all
Almost the entire hotel is usually inhabited by Russians, but on the evening program you sit watching football, Turkish karaoke, Turkish songs and all this accompanied by a presenter with an accent.
It was very insulting to go to my room out of boredom and listen from the window as the neighboring hotel had a really cheerful atmosphere and some kind of holiday with popular foreign music understandable to everyone
The hotel itself is very old
The buttons in the elevators do not always work, the rooms are as ordinary as possible
The mini bar is some kind of antique freezer that looks like a rusty steel box inside a locker
My safe didn't work, there were no batteries
The mini bar was refilled 2 times
1 time at the beginning of the rest
2 times at the end of the rest when I went to swear at the reception, and then I had to swear 3 times
About the water park and pools
Also 0/10
The slides are all old and dirty
, only 2 of them work
The water in the pools is cold
It's unpleasant just to go into it
The only thing I probably don't have any questions about this hotel is the beach
That's where I spent most of my time arriving at the hotel
The rest of the guys have a full hat
I will never come back and I will not advise anyone..
I can say this
3 stars for this hotel ceiling
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October 19
We had a rest at the end of September. We liked the hotel, the food, the sea, the beach. However, the hotel is tired, requires at least cosmetic repairs. We weren't looking for flaws, we had a great vacation there. The most important thing in our vacation was our positive attitude, so I recommend it.
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1
September 17, 2023
Хороший отель, концепция отличная, питание разнообразное, всегда свежие фрукты и овощи, мясо рыба, есть диет меню, много сладостей и свежей выпечки, импортный и местный алкоголь, расположение отеля в центре Кемера, все в шаговой доступности, территория большая и очень ухоженная, хорошая аква зона, вкусный кофе в кофейне в фойе. Отдыхали в августе. Один очень большой минус отеля - это слабый кондиционер, практически не охлаждает, это доставляло огромный дискомфорт!!! Администрации отеля следует исправить недостаток!!!
5
July 27
Rested and rest continues 🤪Animation is on top! The guys are great fellows! Always fun, heartfelt and very cool! Turkish night is generally a top ✌️
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May 24
A very good hotel, the food is delicious,the territory is large, interesting,well-groomed,many areas for children and adults, the beach is convenient to walk for 3 minutes, in general, you can relax very well and pleasantly. Yes, the work of animators is simply at the highest level.
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September 20
We were at the hotel in September, we liked everything. Those who go to look for disadvantages will find them everywhere (even in other hotels).
The hotel is a bit old, it should be updated, but it does not interfere.
There are 3 Ala-carte restaurants on the territory (they were in the fish, delicious).
The kitchen is not bad. The bar is also good. The sea is clean, large pebbles, you can enter the sea from the pier if there are no aquashoos. Room cleaning is good, regular. The staff is friendly. The animation is not bad.
8/10
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June 16
I want to write this review for those who like and respond to positive reviews about the hotel. And a rating of 4.8 out of 5. I don't know where they get such a rating from, but this is pure lies.
Let's start from the beginning of arrival, I have been to Turkey a lot of times, I have been to 4 and 5 stars, but this hotel pulls in a bad four. If you want normal service, relaxation and cleanliness, you definitely will not go to this hotel.
We arrived at 9 p.m., settled in a room without Windows. They said they would move to another one in 2 days. I gave 20 euros, they said not enough, I need another 30 euros, then there will be a good room with a working air conditioner.
They gave 5035 rooms on the 5th floor. The air conditioner was really working. This is a great happiness, because the air conditioners did not work on the floor of the hotel and it was at a heat of 44 degrees.
The worst thing for us was that there was no internal air conditioning in the entire hotel. There is no word at all- even in a restaurant. You're eating and you're sweating, it's terrible, disgusting, how can this be in a 5-star hotel.
Cleaning is dangerous, the room was cleaned once in 5 days, people put garbage in the corridor because it was not cleaned from the rooms. The bed was changed once in the 8 days we were there. And this is for all the vacationers with whom we communicated.
The hotel itself is dirty, the toilets are like at a train station in a remote village, there is garbage everywhere, it stinks everywhere.
The drinks at the bar are disgusting, they try to make cocktails, but these are not cocktails, but a surrogate and muddy mixture.
The reception does not respond to complaints, nods its head and everything remains as it was.
I liked the sea, the animation, the food is normal. But the hotel itself is not worth the money. I don't want to come back here from the word at all. And I don't advise anyone who likes a good vacation. The vacation was ruined.
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8
July 17
We spent 12 days at this hotel in the month of July, the advantages of the hotel are good animation, good alcohol, and slides for children.
Cons the air conditioner works only in the room, in the restaurant at the reception in the lobby, the heat is unbearable everywhere, the lights and water are constantly turned off, the food is also not very good. I would have come back again, of course not.
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1
August 1
We're in this hotel right now. The hotel is good. Cons there is no shampoo and conditioner for hair, tubbed sunbeds and umbrellas. We drove to the hotel at 1.20,
Pros the food is good fish beef sometimes sushi seafood. Alcohol is good imported. The animation is cool, well done Dasha is generally a bomb, fun every day and after 23 a disco on the beach.
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1
September 16
Well, what can I say, of course there are disadvantages, huge queues at the canteen, wild people who have never tasted food..the food is not great, but the choice is great, you will not stay hungry. Alcohol is produced in Turkey, they have no other. The evening program is fire, animation too, the water park is super. If you've been to cool hotels, there's nothing for you to do here. We have something to compare with, we were worse at the hotel, so we give this hotel 7 out of 10.
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1
August 7
The hotel can be described in one word—disappointment.
we have been here 2 times and each time it gets worse and worse
of the cons:
1-it takes a long time to go to the beach through the passage, 7 minutes, the feeling that it is not the first line, although the beach is the territory of the hotel
2-tasteless and monotonous food, despite the imaginary abundance.
it's the same thing every day, everything is spicy and peppery, this is a feature of Turkish cuisine, but still, heartburn is provided
3-stuffiness and heat in the hotel, as well as in the rooms. very poor air conditioning, more like a fan driving hot air back and forth
in the hotel itself, apparently there are no air conditioners at all
4-saving on everything. there is little light, no air conditioning and other nuances
5- bad numbers. cleaning every other time, dirt, dampness and mold had to beg for toilet paper, can you imagine))
shampoos, shower gels and a stand for a tooth. there is simply no toothpaste and brush
a terrible shower that works every other time, the water is hot and cold
6-staff. they will greet you and will be affectionate and friendly only if you take a tour or go for a massage
in case of refusal, they will pass by and will not say hello
7-bar. this is a separate horror, disgusting alcohol, poor choice, only 4 types of cocktails that taste like sprite with syrup
of the advantages, only a large territory, honestly there is nothing more to say
Think carefully before you come here
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1
June 7
The hotel does not exactly pull at its stated 5 stars, about the level of an average four. We rested for 8 days, during this time the room was never cleaned properly, and for the first 2 days we did not even go in, we had to go to the reception and talk about problems, but this did not change anything, during this time we changed towels 2 times only and threw the garbage out of the bins, that's when their room service ended. In some rooms, the air conditioning does not work and we got one of these rooms, but it was good that in the evenings it was more or less fresh outside, we slept with an open balcony. But otherwise, in principle, everything was fine, the food was monotonous but not bad, you can eat. Bartenders and animators are also good funny guys.
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1
August 12
A very nice hotel. Family friendly, cozy, clean, in the very center of Kemer, there is something to do and where to go. The staff is friendly, the area is well maintained.
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August 23
I took one star for poor room cleaning , stuffiness in the corridors and elevators and not a big beach . Although , there was no such thing as no free sunbeds . In the rooms, the air conditioners ( shared ) work perfectly! The food is a bomb ! Fish and meat every day! Grilled whole trout , large pieces, pieces of mackerel , whole dorado , beef with vegetables , lamb neck , liver with vegetables , chicken in various types .... From fruits : peaches , apricots , apples , pears , plums , oranges , bananas ( not every day ).
Watermelons and melons . Alcohol : Balantis whiskey, Almeca tequila , rum, wine , gin, beer - all of good quality!
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November 2
The hotel is good in itself, but there are many disadvantages 1. there is no cleaning, the towel is changed every day, the mini bar is replenished and that's it.the rolls are dirty, the sinks are not cleaned like in the rest of the toilet, there are no cups. shampoo in 3-in-1 dispensers is not tasty, they do not know how to make cocktails.The hotel is full of men of Turkish nationality and all their privileges.There is no animation, and if they arrange it only for Turks, I will not go to this hotel a second time
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1
September 25
Good afternoon, dear travelers!
I don't often write a review, although it's my personal omission, since I try to do an analysis based on reviews before I fly somewhere. I consider the review to be a subjective opinion, which consists of many factors. Therefore, we have to study different ones in order to identify the "golden mean")
So, I'll probably start with thanks:
I would like to thank Irina Alekseeva, sales manager of online tours. Thanks to her, we made a quick booking and payment for the tour, which naturally helped us fly away on vacation)
I also express my great gratitude to the photographers Alyona and Kenan. We have already visited various resorts quite a few times, but we have never ordered a photo shoot. This time we decided and did not make a mistake with the choice. Alyona offered us a photo shoot, described everything colorfully, we agreed without hesitation) She said that either she or her partner Kenan would take pictures, as they alternate in turn. Kenan was at the photo shoot. I will say that the man is a professional in his field. The photo shoot took about 1.5 hours and that time flew by very quickly. We enjoyed every minute of the photo shoot, and then the result) In short, I advise you - they are located to the left of the reception.
Special thanks to the animation team. I would like to single out Diana, Anastasia and Saita separately. When we left, two more animators arrived, unfortunately we did not have time to get to know them closely, so I can't say anything, but the head of the animation group spoke well of them. You definitely won't be bored. That's what we personally managed to visit more than once): yoga, volleyball, darts, step. There was not enough time for the rest, but there is football, lawn and table tennis, and a gym. The latter leaves much to be desired, an update of the simulators is required, although it will do to keep fit.
The animation team is very active, which is not true for vacationers) They constantly go, offer and tell about the events that take place on the territory of the hotel. I advise vacationers to agree to their suggestions, then you will definitely spend your time very positively and with benefit for yourself.
Now a little bit about our stay at the hotel and, accordingly, in Kemer.
We flew back and forth on Turkish Airlines. The round trip flight was delayed for an hour, not too critical considering that these are charter flights. The food on the plane is good, we were not hungry. The plane is big enough, there are a lot of people, with a lot of small children. In general, we flew well, without a hitch. We flew through an Intourist, were quickly checked out at the check-in desk and sent to the transfer. We drove for a relatively short time. We arrived at the hotel around 10 p.m., there was a quick check-in without unnecessary red tape. The room went to 5066 on the 5th floor. The package is positioned as a family, in fact, a standard with a double and a single bed. Fresh renovation. By the way, it seemed to me that they have almost completely updated the room stock. Maybe there are not updated numbers somewhere, I will not lie. Yes, upon arrival, my girls were presented with a rose, a trifle, but it's nice. Since we arrived late, we asked where and when we could eat, they said that from 11 to 12 night soup in the main restaurant. We ate, then used this offer a couple more times. The hotel is positioned as Ultra All inclusive. Yes, the bar on the ground floor is open 24 hours, but this is clearly not enough for a full-fledged concept. In short, we were traveling beyond the sea and the sun, so this fact did not particularly upset us. We rested from May 13 to May 20, the hotel was just gaining its "strength". Before our eyes, the pier was being made and improved, painted, whitewashed, and the recreation areas that were closed were gradually increased. The number of people has increased markedly during our stay at the hotel, which naturally affected the small queues in the restaurant and in the elevators. I emphasize that this was not critical for us, but it is possible that when the hotel is fully loaded, there may be some difficulties.
Meal. You will definitely not stay hungry, the choice of dishes is average (although there is something to compare it with))) - we certainly don't eat such a variety at home. They cook delicious. We have already visited Turkey quite a few times, so we treat food and our figure carefully, we tried to take as much as we could eat) I will note to myself that this time I did not bring extra pounds home, which pleased me. It seems to me that people who have already traveled many times want more quality than quantity of food. Ice cream was served near the slides from 14 to 16. Near the main pool there are burgers (you collect them yourself). There should still be food outlets near the sea, we did not catch this moment.
Sea. The coastline is very narrow and small, but this is the "trouble" of Kemer, not the hotel. It's good that there is a pier that accommodates quite a lot of people, otherwise it would be crowded. The sea is clean, beautiful, the approach is pebbly. I read in other reviews that take "corals" - I ignored it, I advise you to take it. Going in and out is a complete hard labor))) But you can go in with a "fish" or "bomb" directly from the pier, but it is impossible to climb back to the pier, there is no banal staircase, which is extremely inconvenient. Perhaps something has changed, but we "suffered" from it.
Pools. One pool is located near the main restaurant, or rather, there are like 2, but I think it's one. There is a place to swim. The second one is located near the slides, encircling around. However, it will not be possible to swim around, since obstacles are made there, subjectively I think that it is not very convenient, but probably it was no other way. We walked from the back of the slides, it was quieter there. There were enough sun beds for everyone, since we were at the beginning of the season)
The bath complex. Quite "tired", perhaps the commercial premises are in a more decent condition, which cannot be said about the public sauna and hammam, which are included in the accommodation. They clearly require an update. There is a sauna complex on the ground floor.
The contingent. The hotel is international, everyone is friendly.
I can't say anything about children's entertainment, since our daughter is already 15 years old and she went to yoga and step more.
The city of Kemer. In my subjective opinion, it is small, you can get around a lot on foot. There are quite a lot of shops that are constantly being touted) We didn't go in, although it might be worth it, they always trade very well and the choice is quite large. But we had a limited budget for shopping and limited time for rest, so we traditionally visited Waikiki (we were in 3), Koton, Mavi and some others. Bought, satisfied) The only disadvantage associated with purchases is the inability to pay with cards and rubles. It is even impossible to change rubles in banks, only in exchangers. We changed at the rate of 4.5.
That's how I briefly tried to describe our stay at the Rox Royal Hotel. In conclusion, I will say that we consider our vacation a success. The most important thing, as in any business, is the attitude!!!
Have a good rest!
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2
1
October 1
Very nice hotel (for Turkish 5*). A little mortified, but are we really going to the sea to resent the state of the hotel?) They are fed for slaughter, there is always fish and meat (not drowsy) and normal alcohol (not local). The animation is very good, there is always something to do and performances almost every evening
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2
July 13, 2023
Приезжаю во второй раз. Мне нравится этот отель. Отличная уборка каждый день. Есть кондиционер, но шумный. Приветливый персонал. В центре города. Рядом море.Рядом ночные клубы для любителей. Везде бары, питание вкусное и разнообразие, напитки на любой вкус. Хорошая анимация.
За час до окончания ужина кастрюли пусты! Приглашали шеф-повара для претензии. Сразу зашевелились и принесли еду. Видимо расслабились.
Постоянно пекут и жарят, режут. Фрукты по сезону. Есть ресторан аля-карт. При заказе на все включено +.
Есть спа, Магазины.
В целом очень понравилось. Но , в сравнении с прошлым годом стал намного дороже.
2
2
July 29
The hotel is terrible. I don't know which 5* I'm talking about.
The rooms are dirty, old repairs, rust and the smell of mold. The air conditioning in some rooms blows warm air. They settled on arrival in a room in which the air conditioner was blowing warm air, several times they asked to fix it, the masters came and said something like "it blows and thank God", they asked to relocate, they promised to relocate at the reception but forgot to call back and as a result "there are no available rooms". Due to the terrible operation of the air conditioner, I had a heat stroke at night and was taken to the hospital on insurance. When we returned from the hospital, we went to the reception and asked to be relocated, which we were refused. Having decided to move out of this hotel, since we did not want to go to the hospital a second time, we came to tell the reception about it, we were offered to approach the authorities at a certain time. They came up and gave us the keys to the room without talking and said that we could move to another room. None of the bosses even came out to us, respectively. They moved us and we were happy about that too. In the other room, the air conditioning was working properly and overall the room was better with a view of the mountains and the sea (a small piece), but the condition of the room is still terrible, as well as mold, rust and poor repair.
The hotel is cleaned daily, but for 8 days we have never had our bed linen changed.
There is a large selection of food in the kitchen, both Turkish and European food, of course there are queues for delicious food, people and children in the dining room run like savages with plates as if they do not have time.
On the beach, sun beds should be occupied in advance, there are not enough of them. It is also necessary to borrow on the pier (people come in the morning, leave their towels, no matter how busy they are and leave for the whole day, it is disgusting). There are not enough umbrellas on the pier, well, or people do not have enough brains - they will arrange their sunbed on all sides with umbrellas and lie down, people who watch the pier do not react to this in any way. On the last day we went to a restaurant on the beach, a fish day.
They brought shrimps, a small plate and fish. We waited about an hour for the first course. At the end, dessert was waiting, without even waiting, we went to the dining room so as not to die of hunger.
The hammam in the hotel, I don't know how it is everywhere, we heard a lot of good reviews, we didn't like it, everything is sloppy and painful. But there is nothing to compare it with.
Of the advantages of Wi-Fi everywhere.
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3
1
August 18
The hotel is very large, it was fully loaded in July. Huge queues at the restaurant. Frequent power outages. The central air conditioner in each room works in its own way, people complained. The staff can not cope with cleaning the common areas. Otherwise, the hotel is good, a huge territory, a water park. The rooms are well renovated. The beach is small, but there is a spacious bar above the beach where you can spend time in the shade with a wonderful view. And the sea! It's gorgeous!
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October 10
The food is good and varied. The music in the nearby hotel rumbled until one o'clock in the morning. The room was given a normal one only on the second day - the hotel's load is 100%. The staff is polite. The beach has 300 sunbeds, although the hotel can accommodate 1200 people. Everything seems to be fine, but I can't recommend it and I won't go there anymore.
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September 2
Pyaterochka barely pulls a C grade.
Shock!
- We did not have time to go to the hotel, the massage therapists ran to get acquainted and impose their services. It lasted for several days!
- I had to walk 4 times to get clean towels! The disgruntled guy eventually, reluctantly, pointed to the basket with the crumpled towels he had brought. It's not clear at all if they were in the wash.
- The whole building of the hotel smells of food and toilet - the hood is either missing or not working
- A water park with closed slides without water. We went to swear! The child was brought because of him.
The next day, they opened 2 out of 5, it seems.
- My husband went to the advertised hammam and came back all wet. They didn't even give me a towel. But again they imposed massage!
- The numbers are patched. There is no elementary cup for toothbrushes. Shampoo, conditioner, shower gel - all in one bottle.
- On the first day I washed with ice water.
After the complaint, something was sent.
- We ordered a standard room for a family for 2 adults and a child of 7 years old - there are 3 separate beds in the room!
+ The room is large and has plenty of closets and storage space. I have not seen such luxury for a long time! This is the only significant advantage.
+ There is animation, but I don't know about the quality, we don't like this prank.
+ The food is good, varied, and available everywhere. But it took a long time to find a place in the restaurant.
Drinks are plentiful and even alcohol, which I cannot appreciate, because we do not abuse.
The compatriots were already reveling in the morning and before the terrible scenes and before vomiting.
A separate story is how people behave for the most part - garbage, leftovers, and so on are all around.
The staff tries to keep order.
The territory is well maintained, the location is pleasant, the views are stunning.
We spent a week in Antalya at a business hotel and a week here, and we wanted to go home.
In the photo, the view from the room window is the work of the kitchen, the smell in the room.
I do not recommend it!
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2
September 28
A wonderful place, food, animation, service near the super sea! We just arrived from there for two weeks, the four of us had a rest, the overall rating is five with a minus, I recommend it!
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August 11
An interesting, exciting program, something new every evening. I really liked the hotel and the staff. nice and pleasant people to chat with.
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1
October 5
In general, it's not bad. But it doesn't look like a 5* hotel.
Positive:
The sea is clear
The sun is bright
You won't stay hungry. (however, if you come later, there will be a limited selection of dishes)
Ballantine's Whiskey (Gavana club rum, cognac, tequila, locally produced crayfish have not even tried. Why?)
Efes Beer
Minuses:
Service at the hotel for 3*
The room stock is tired. They say the air conditioner is not coping on the top floor, as a result, it is stuffy.
There are not enough sun loungers on the beach (tourists take a place from 6 am)
There are no soap and soap sets in the rooms.
The problem with beach towels
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2
2
October 8
We stayed at this hotel in late September - early October with our family. At first, the impressions were not bad, they tried not to pay attention to small disadvantages such as worn-out furniture in the rooms, old plumbing, they did not come for this. And everything would have been fine if, on the third day of our stay here, the child and I had not been poisoned. And if I got off one night near the toilet, the child lay for 3 days with a fever and the rest that followed. Judging by the conversations of other guests and the "consequences" in public toilets, our case is far from an isolated one.
And if you believe the doctors at the Turkish hospital, where we had to apply for insurance, according to the tests it was poisoning, not rotavirus.
So "thank you" to the hotel for the wasted nerves and spoiled vacation!
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1
August 14
Cool animators, very good, positive, just the best, I really liked everything, special thanks to the girl Aliya!!!!! I will come here again next year! ❤️❤️❤️
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October 16
I am writing the most negative review.There are no words.The rest is ruined.The hotel is not 5 stars.Don't even hope.The service is at zero.From the very beginning, we argued with the staff because the light in the room was not working.Then the view from the window to the hood-where the smoke was endlessly boiling, there was nothing to breathe.Beach towels stink so much that it's as if they are not washed at all and are given out from a common pile.The restaurant is a separate topic.We took the fish, tasted it-it's rotten and I'm not exaggerating.They told the cook-he said, "we sniffed it."Guys, be careful if you come with children.Be sure to try the food!!!!It's not over yet.
The last straw is the fire on October 16th at night!!!!!!
A fire started at night.We slept soundly with the baby.And if it hadn't been for my husband, who went out on the balcony to smoke, we wouldn't have known that the hotel was smoking.We ran out of the room.The fire alarm didn't work at all and there was no knock on our door. Everyone fled from the rooms who was wearing what.We are shocked to say the least.The fire was extinguished, and a terrible burning smell remained in the hotel.But they continued to work as if nothing had happened.We decided to get out of this Hell.The money was not returned to us.We have nothing to say.This hotel does not deserve 5 stars.We hope that this poorhouse will be closed.
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November 20
The food was for every taste, the rooms were very clean, there were attractions for children in the pool for recreation, the hotel is top Well, it's really expensive
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September 18
03/16/2024 at Coral Travel (travel agent Ambitur LLC, contract number 16-03-24-08-CO), I bought and fully paid for a 10-night tour to this hotel with the arrival date 02.09.2024. The tour was intended as a wedding gift for the newlyweds. Actually, they chose the hotel according to their tastes. 08/26/2024, i.e. 5.5 months later and 5 days before the wedding, the hotel sent a notification about the impossibility of accommodation!!! How is this even possible?! Were you silent for 5.5 months, used my money, and then abruptly changed your mind? It looks very much like a scam. After reading the latest reviews about the hotel, which were not yet available in March, I found out that it is normal practice for the Rocks Royal to settle tourists in rooms of a lower category or send them to other hotels. I sincerely advise everyone who chooses a hotel to stay in Kemer to avoid this hotel, so as not to live in cubicles instead of standard rooms (read other reviews) or not to be left without a long-awaited vacation at all!
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July 12
The worst hotel I've seen
Pools are cool if you don't know that they are being cleaned, well, just looking at the slides came to swim yesterday there was a chair in the pool, I thought it wouldn't be today, but it still floats there, that is, the pools are not cleaned.
Rooms, the air conditioner does not work, it buzzes for the view and everything in the room 3 people replenish everything by 2 all the time ants crawled everywhere dirt dust, that is, there was no cleaning at all, they lived in some building further from all the rooms and when they had to go to breakfast, you need to walk the whole hotel to get there
There are no dressing gowns for a 5-star hotel, 2 slides out of 6 slides work too strangely (3 more slides are small and written to work on time, but they do not work at all)
In short
1. there is a choice of food, but there are constant queues
2. Rooms are not a possible shit
3.service if you are lucky, it will be even less
4. The rest is ruined
5. The staff, if you're lucky, is normal
6. There is no cleanliness and there will not be
7. The beach is a constant struggle for life
8. Kitchen if there is rice, it's fine
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5
October 16
Attention!!! Don't waste your money!!!
Who gives five stars and admires the hotel, thanks in quotes, fell for the reviews, the hotel is not worth the money from the word at all, dirty bathrooms, showers, rooms are the worst I've ever met, the food is a complete nightmare, they just gave rotten fish and it was the last straw of patience, to leave a review. Everything else is so mediocre that there is nothing to say. Alcohol is far from ultra all inclusive, the quality is normal, but the choice is from the category of priestesses that were given.
The beach towels stink.
In the room, the light works on the motion sensor, respectively, when you go to bed, the air conditioner also turns off.
There is nothing in the rooms, only a safe, a hairdryer and 1 hygiene kit for three. For children, it's a sad sight, it seems that everything is there, but everything is tired, dirty, not working, there are no toys, there is no animation. The hotel is a disappointment.
In fact, it is 3 stars (with a stretch) with scheduled meals.
In addition, there was a fire in the hotel, the alarm did not work))
They left two days earlier, refused to return the funds (200 euros))
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July 1
We arrived at the hotel on June 24. Oksana, the hostess, got in touch with us, informed us about the hotel and settled us in an additional building. We did not like the room in the building, the next morning we were moved to the main building of the hotel. The hotel compensated us for the inconvenience with pleasant surprises in the form of a separate rest on the beach in a booth, wine and fruit were brought to the room in the evening, it was unexpected and pleasant.
A huge and special thank you to Oksana, she always helped us and solved all our questions throughout the rest.
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1
September 5
I've never written reviews, but it's a cry from the soul))) I am not very picky, I have always vacationed in different hotels, but this is clearly not 5*, with a very big stretch 3*.
The beach is tiny, there are no free sunbeds after 9 am, at 10 it is already crowded even in the sea. Large pebbles, it's unrealistic without special shoes, going down into the sea and going up to the sunbed is another quest.
The rooms are not that tired, but in very poor condition, I write the truth, we changed 4 rooms, and then with a fight. Even the last room was not a fountain, but with the child there was no longer a desire to pack and disassemble suitcases endlessly, and it's not a fact that the new room would be better than the previous one) Everything needs repair, mold in the bathroom, broken handles, furniture is not the first freshness. The ants are on the 5th floor.
The food is normal, you can find something to eat even for a child.
There are 2 slides from the entire water park.
I would never come back here and I would not advise anyone)
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4
September 9
I do not recommend it categorically. It is unclear why there are 5 stars. Unfortunately, I didn't like anything. I rested there in May for as many as 10 days (I really wanted to go home). The food is monotonous. Coffee is tasteless, as is Turkish tea. Baklava was given once every 3 days. I ate the same thing every day for lunch and dinner. There are only 2 types of ice cream (only one edible) and in a certain 2 hours. I don't drink strong alcohol, I was hoping for cocktails. But all 3 cocktails have the same composition-rum, sprite and coloring syrup (mojito-green, sunrise-orange). One beer, a draught beer. There is no champagne. The animation is terrible. The whole husband staff is hitting on you. There is nothing to do in the hotel except drink. It's like being in the Recreation Center of Russia. Who loves alcohol, verka serdyuchka and affectionate May-you will like it. I do not recommend it to others. The hotel reaches a maximum of 3 stars
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