Cozy rooms and very close to the center and Galata. There is an elevator, which is a plus for small houses in the old town.
But there is a problem with sound insulation. You can hear all the sounds from the neighboring rooms and the corridor.
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Надежда
Level 6 Local Expert
December 25, 2024
It's a beautiful place
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Анна Буклова
Level 8 Local Expert
August 31, 2020
The worst service in Istanbul. We booked a room for 4 people for 4 days, the price included the cost of the spa. We arrived 1.5 hours before the check-in, waited 1.5 hours to find out that they did not have rooms available for 4 people, and our room had already been rented to someone. This is despite the fact that we booked a room a month in advance. At first, we were offered 2 separate rooms, and one in a dark room. Then a room with mold. Then a 3-bed room for four people in another hotel. As a result, we agreed to 2 rooms in another hotel with the opportunity to use the Royal Galata Spa. When we arrived at the promised spa, we were told "everything is booked for you personally and you personally will not receive a spa from us, get out", "you are Russians in Turkey, better keep quiet." We spent a total of 4 hours on them and did not achieve anything. Do not book this place if you do not want to spoil your vacation and get an unexpected "surprise" in the form of rudeness and a bunch of problems. We booked this hotel only because of the spa and in the end we didn't get any spa.
Oh, yes, a bonus. After sending us to another hotel where we have to pay in cash, Royal Galata attempted to charge the cost of the reservation from our card. It was lucky that there was a limit on the card. When we returned to them with this problem, we were sent again.