Royal Petrol
Directions
Zhibek Zholy
1.89 km
Gogol street
330 m
168 reviews
July 25
Good market
September 7
We stopped to refuel on Baitursynov 27v with a full tank. The man who put the gun in the gas tank did it with the words Eat! I asked what happened? And he didn't expect to see me and said Oh! Nene, it's okay! And he left. After a few minutes, gasoline began to pour out of the gas tank in a strong stream. A man came running who was putting a gun in the gas tank and started shouting Oh, the gun doesn't work! While he was running, a large amount of gasoline spilled out. The manager, who did not see this, began to be rude and claim that only 3 liters spilled out. At this time, the cashier took money from the driver for all the poured gasoline! The manager said Oh, this happens every day, the guns don't work! Did I ask every day? He immediately stumbled and said, well, in a day! Then they began to be rude, send us and lie that they allegedly heard the Mats! The man who put the gun in the gas tank and the manager yelled at us, but they didn't hear an apology! The manager also said: You're off!And the man who put the gun in the gas tank also sent us in Kazakh! The manager was ready to refund the amount only for 3 liters, while he did not see how much gasoline was spilled! And why don't your guns work? It is dangerous for safety reasons!
See original · Русский
September 7
The gun popped out of the gas tank, pouring gasoline all around. Not only did the employees do nothing, they also behaved rudely, mercifully wanted to return the money for 3 liters. I filmed everything on video, when I turned off the video, they talked in a different way, accusing me along the way, allegedly there were mats from me. Not a word of apology, nothing was done. I don't understand what kind of people are hired for the position of manager. The manager said it happens every day. If the equipment is not working properly, why do they continue to serve people? The whole car, the ground around the pump and ourselves are all in gasoline. Later, the service manager got in touch and promised to sort it out. We will wait for the results.
See original · Русский