I bought a bouquet at Bel Roses and was completely delighted! The choice of flowers is wide - from classic roses to exotic orchids. Florists professionally and sincerely collected a beautiful bouquet and helped with the packaging. The store is right in the center, convenient to get to. And there is also a parrot that makes the atmosphere fun, the children will definitely like it!🙂. I definitely recommend it!
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Яна Иванова
Level 5 Local Expert
April 22
We were in this store a week ago, the girls helped with the selection of a bouquet for mom, friendly
The prices are very pleasant
They told me how to take care of it - the bouquet looks great)
I was also pleased that there are balloons with helium, I just didn't have to go anywhere else - everything is in place)
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елена бородако
Level 3 Local Expert
July 19
My daughter turned 16. My husband is on a business trip, left a card, said you would go to the rose.Bel, let your daughter choose for herself. We constantly buy bouquets in Rosa Bel, but near the Swan. Everything is always pleasant and attentive, they will tell you, show you. We walked through the Galleria Minsk shopping center, and decided to go buy a bouquet down Dimitrova Street after coffee. The mood is wonderful...We went in, silence, neither hello nor goodbye, zero reaction, only the parrot chirps, everyone is very busy.... Choose for yourself ..., I say to us, a girl of 16 years old, the answer is: yes, in principle, we don't care who or what ..., I just didn't want to spoil myself, and most importantly, the child's mood. Madame the salesman looked haughty and displeased that we had distracted her. We chose a bouquet of pink roses for 43 rubles, well, as if for 3 kopecks....I would like some basic attention and service. Therefore, the colors are 5+, the service is -10.
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Наталья
Level 6 Local Expert
August 2
08/01/2024: In the studio, it was Dimitrov I really didn't like. Only the most expensive flowers are on display at 9-26 byn per flower, RB roses are available, but if you think of asking about them. The arrogance and indifference of the florist are off the scale, despite the fact that it was morning and there was no one else in the studio except me. She absolutely didn't care if I was satisfied as a customer. When asked to advise what kind of prefabricated bouquet can be selected for 60-70 byn, he said that this was impossible (although everything turned out in the end). She also ridiculed that I, as a buyer, do not know the cost of some flowers, "what did you think, hydrangea is cheaper?!" To pack the bouquet so that when I left the store, I hid it from the wind with my body, because the packaging is falling apart - everything was not folded very tightly. + the man tied a green plastic ribbon on top of the beige packaging on the finishing layer, which stuck out from under the decorative fabric. As they joked in childhood, you can break your hands for such work. The flowers are fresh, yes. But I chose them, literally pointing my finger at what to take. The unpleasant point of Rosa bel, apparently they count only on wealthy tourists from the hilton.
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Юлия Вознюк
Level 2 Local Expert
September 3
I would like to say a huge human thank you for your work!) On September 1, I bought a bouquet for a child at school, despite the great demand for flowers that day, the queue moved very quickly!)
I bought low roses, it seems 40 cm, everything was very beautifully packaged, it turned out a wonderful bouquet. The roses withstood the road without any problems and stood perfectly until morning!)
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Алена Чертополох
Level 3 Local Expert
September 20
I would like to leave a review about this store, after the beautiful girls helped me pick up a bouquet as a gift to a friend
I have repeatedly contacted other branches, but it is extremely convenient that in the very center of the city you can quickly order a beautiful bouquet, well, or choose from ready-made ones, there are always a lot of masterpiece compositions, you want to come here even just to say hello to a parrot and look at the beauty! Thank you very much to the girls, they always try, I am satisfied every time! Good sales and grateful customers to you!
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Дарья Осипенко
Level 3 Local Expert
July 19
I would like to thank the staff of this store, very pleasant, smiling girls, gave me a gorgeous basket!!
Fresh flowers, pleased the birthday girl for a long time!!
Good luck and success!!
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Милана Григорьева
Level 3 Local Expert
August 3
I bought a bouquet for my mom's anniversary! I wanted something unusual, not just roses. Beautiful girls both consulted, and collected it so beautifully that while I was carrying it, I couldn't get enough of it, my mother was completely delighted, she said that she had never seen such beautiful flowers in her whole life!! Thank you, I will definitely come again)
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Екатерина
Level 4 Local Expert
April 21
Never order flowers here, they will stick in a sluggish bouquet and claim that these are flowers from today's fresh delivery. 10 minutes after receiving the bouquet, I wrote about the problem on the store's Instagram. In response, I heard that the flowers were fresh, there were also questions about their storage, pruning the stem.
What these questions were for is unclear, if I was talking about the fact that I had just received a bouquet, it did not even stand at my house for half an hour, therefore it is not my fault in its disgusting state. I did not receive a proper apology, the customer was not compensated for the cost.
I am attaching a photo of the bouquet immediately after receiving it and after a day of staying with me. It completely wilted on Sunday, and I received it late on Friday evening. Judge for yourself about the quality and freshness of the bouquet.
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Дарья мукосей
Level 3 Local Expert
May 2
I ordered a bouquet for mom, everything is great, mom is delighted and I am happy. Florists showed everything, told how to take care of it. Thank you for your attention and your hard work.
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hembern _.
Level 2 Local Expert
January 19
Your store always helps out!
I want to thank your store for the excellent service and patience!
It so happened that a flower as a gift was needed very urgently
Thank you for your very friendly attitude and for the positive charge for the whole day.
A separate plus is a bouquet in protective paper from frost!
The flower is in excellent condition, and it is also beautifully packaged!
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Татьяна О.
Level 4 Local Expert
March 16
I am happy to have discovered your store! It's always a pleasure to buy flowers from you
Always polite florists who are ready to solve any of my questions , everything is very fast and high quality 🫶🏻
On March 8, of course, I had to stand in line, but it was worth it! My bouquet of alstroemeria is with my mother to this day
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Ирина Вишневская
Level 2 Local Expert
October 4
Yesterday I ordered a bouquet for my mother's birthday, 15 red roses by Naomi, I clarified several times that I needed this particular variety. They brought the wrong roses at all, the buds are small and dead. I'm disappointed and I won't order anything else here. The store has gone bad.
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олег х.
Level 4 Local Expert
June 13
The second time I come to the store, the first time everything was great, I bought flowers, they stood for a long time. I arrived today and the girl is probably not in the mood
Please teach your staff how to communicate with customers. He left without buying anything
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Виолетта Латушкина
Level 2 Local Expert
August 19
I am satisfied with the service. The quality of the flowers is excellent. The girls are smiling, they will always help if you need help, you are the best Roses!!
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Аэлита Халатова
Level 5 Local Expert
September 1
The service is disgusting, I order so many times, so many times there are only problems. The roses are all rotten, then the payment is 30 minutes. And now they asked for one amount, but they did it for a completely different amount. Deal with the staff already!
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Татьяна А
Level 3 Local Expert
December 5, 2023
DO NOT BUY FLOWERS HERE!!!
The young man decided to do something nice and ordered a bouquet of roses (3.12). The very next day, a couple of roses began to wither. We thought maybe it was from the cold, we changed the water several times, cut it off. The next day, half of the flowers wilted. There was a spoiled mood and money to waste. We wanted to resolve everything peacefully, wrote on Instagram, explained the whole situation, to which we received the answer that the staff did not understand why the flowers behaved like that, said that according to the legislation of the Republic of Belarus flowers are not exchangeable and refundable, and offered a 10% discount on the subsequent order. And now we have to throw out the bouquet after two days, despite the fact that money was also paid for it. Please, the management should pay attention to this and improve the service of your service. With this approach to customers, you simply won't have them.
I am attaching a photo of how flowers in Roses look on the second day.white
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Елизавета Кондратенко
Level 3 Local Expert
March 24
I want to thank the employees at this store for their efficiency!
Delivery was urgently needed , quickly issued , quickly done, quickly delivered
There are no questions about the quality of the colors, everything is perfect!
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Влад Л.
Level 3 Local Expert
January 26
Great store , convenient location, very friendly florists . We helped with the choice , I was satisfied ! Now only to this store!
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Татьяна п.
Level 3 Local Expert
September 1, 2023
Очень редко оставляю негативный отзыв. Но тут хочу поделиться. Закала 30.08.2023 на 31.08.2023 ребенку на 1 сентября 5 роз цвет (персик) + доставка, девушка по телефону предложила белые, так как те розы были в маленьком кол-ве и я так поняла не очень свежие. Без проблем поменяли на белые. Курьер доставил 5 бел роз в транспортировочной упаковке, проверила по наличию упаковку вскрывать не стала так как еще их нужно было довести домой, а зря. Дома вскрыла и получилось, что одна роза сразу рассыпалась еще одна на подходе, до завтра точно не доживут. Связалась с девушкой по телефону и обьяснила ситуацию, на что мне дали только один ответ: "Что цветы я должна была полностью распаковать и посмотреть"
Цветы были изначально не свежие это очевидно!!! Продали мусор. 20 бел руб просто на ветер. И это перед 1 сентября. Проблему не решили, мол сами виноваты, что не посмотрели. Отвратительное отношение к покупателю
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Дмитрий Нечаев
Level 2 Local Expert
April 4
Great store, very friendly staff! We helped my grandmother pick up a bouquet for her birthday, she was very pleased, thank you))
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Вера Прокопович
Level 3 Local Expert
September 15
The prices are very pleasant and the quality of the bouquet is excellent! I advise you! A very nice place😍
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Карина В.
Level 5 Local Expert
August 16, 2023
Выражаю свою благодарность сотрудникам за приветливость ,вниманием к запросу ,профессионализм . Всегда ухожу с цветами и хорошим настроением ! Очень красивые цветы и приятные девочки ! А еще мое сердце покорила птица-Роза !
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Ирина Чумакова
Level 5 Local Expert
May 19, 2023
Этот филиал просто отличный, всегда хороший выбор цветов, внимательный персонал, всегда посоветуют. (Парковаться лучше на паркинге Галереи, рядом с магазином парковка маленькая, не всегда бывают места).
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Kristinka M.
Level 3 Local Expert
August 1
Very polite staff, guided, helped with the choice, assembled, decorated 🤗
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Влад Ж.
Level 6 Local Expert
June 4, 2023
Покупал композицию в данном магазине, на первый взгляд было все отлично но на следующие день цветы очень сильно поплохели, попытавшись их хоть немного оживить разобрали композицию, флористическая губка которая должна быть влажной оказалось полностью сухой, если вы хотите приобрести цветы которые на следующий же день потеряют вид можете обращаться в данный магазин )
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Людмила Ивашкевич
Level 11 Local Expert
July 16, 2023
Самый чудесный и шикарный магазин цветов. Шла на концерт и понимала в такую жару надо отказаться от роз. Свой взор остановила на хризантеме. А чудесная флорист Наталья предложила оформив букеты вставить их в штучку похожую на губку , потому как она влажная и цветы будут более свежее и смогут пробыть весь концерт. А вообще Розы бел чудесный и шикарный магазин, всем рекомендую. Всегда свежие цветочки.
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Татьяна Наумович
Level 6 Local Expert
August 21
Great prices!
I definitely recommend it)
Sellers are very attentive
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Angelika Freitok
Level 9 Local Expert
June 15, 2023
Такого не ожидала!!! Вчера было день рождение и парень купил шикарный букет роз персиково розовых. Не первый раз берем там цветы. К вечеру 14.06 розы начали опускать головы. Я подумала может жарко им. Действительно цветы не особо в жару то и держаться.. Сегодня меняла воду обрезала и обнаружила сюрприз.. (Фото) ПЛЕСЕНЬ!!!! Это капец. Если цветы были из одной пачки им стоять максимум еще 1 день и на выброс. Очень и очень расстроена таким сервисом. Я думала флористы хотя-бы проверяют цветы перед упаковкой. Из 17 шт, 6 шт выбросила в мусорку..5 шт уже с черенков подгнивают. Да как так то ... 😢стоял с другим дорогим букетом.. Походу и второму конец.. Плесень жэсть
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Матвей
Level 5 Local Expert
July 11
It's funny, everyone was happy, mom couldn't help but be happy for a week, thank you
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Каржаубаев Айбар
Level 13 Local Expert
February 14
I bought flowers (white roses) on 02/13/2024, half of the bouquet died a day later. It's strange why. But the service is good. If you give flowers once, then you can come here, and if you want to stand for a long time, go around
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Дарья Богданович
Level 2 Local Expert
June 3
a good store, very nice staff) there is even a parrot 😉
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Денис Могилевич
Level 4 Local Expert
March 31
I want to thank the employees at this store for their efficiency!
Delivery was urgently needed, quickly issued , quickly done, quickly delivered.
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Ольга З.
Level 2 Local Expert
January 26
I bought Dutch roses. I was confused by the freshness of the flowers. I checked with the consultant about this, she claimed that they would stand, like ordinary roses, for several days for sure. The flowers did not last even a day.
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Владимир Сычёв
Level 3 Local Expert
October 24, 2023
I ordered roses, which are not available for the promotion, they do not respond to requests not to mislead people, the prices shown on the website are not relevant, the order has not been delivered (I am very disappointed with these sellers of roses!!!
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Вера
Level 9 Local Expert
October 20, 2022
Цветы свежие, букет простоял неделю
Удобное расположение, большой выбор цветов на любой вкус и кошелек
Не сильно приветливый персонал, но возможно из-за большой загруженности в праздничный день.
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Андрей К.
Level 3 Local Expert
July 30
There is nothing to order at night, I tried today, why write that around the clock
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Валерий Слинко
Level 6 Local Expert
April 21
The price range starts from 30-40 rubles for a ready-made bouquet, which is not bad.
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Роман Б.
Level 10 Local Expert
June 26, 2023
Советую!
Продают отличные цветы по приятной цене, много точек продажи. Покупал около галереи и нарвался на отличный персонал)
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максим загородный
Level 16 Local Expert
June 25, 2023
Всегда свежие цветы и приемлемые цены, очень приветливый персонал. Большая сеть.
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Валерий Е
Level 5 Local Expert
June 5
Good bouquets, reasonable prices
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Александр Величко
Level 14 Local Expert
February 7
On a non-festive day, the assortment is small, the staff are not talkative. There is no trial(((
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Наталья Войнич
Level 4 Local Expert
December 21, 2022
Заказывали 21 шт кустовой розы (доставка через курьера). Цветы в ужасном состоянии, вся листва опала и очень много бутонов гнилые. Разговаривают груба, телефон руководителей не дают, сказали что в течении двух дней перезвонят, прошла неделя никто так и не позвонил. Как можно оформлять букет "гнилыми" цветами и они себя ещё флористами называют.
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Mazhuts Dmitriy
Level 10 Local Expert
March 11, 2023
Приветливый, отзывчивый персонал!!! Попросил заменить розу которая не нравиться в букете- заменили!!! Магазин рекомендую!!
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Дмитрий Гусаков
Level 3 Local Expert
August 22, 2023
Настолько наплевательского, безразличного отношения к работе я еще не видел. Из цветов собирают половые веники. Больше - ни ногой.
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Ирина Колесникова
Level 8 Local Expert
October 31, 2022
29 октября были заказан букет, но качество ужасное. Листья скрутились к вечеру, вместо белых цветы окрасились в коричневый и опустили головы. Испорчено настроение было не только у меня как именинецы, но и у сестры, которая заказала букет
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Dan Odinson
Level 15 Local Expert
March 20, 2022
Всегда вежливо и качественно. Цветы свежи и прекрасны. Довольно долгий срок пользуюсь услугами данного магазина, поводов быть недовольным ещё ни разу не нашел :)
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Al Kip
Level 6 Local Expert
April 24, 2022
Благодарность магазину за всегда свежие и красивые розы. Особенно хочу поблагодарить Андрея и девушек администраторов. Заказываю у них уже более 5 лет, никаких нареканий никогда не было. Спасибо!
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OXXXPA
Level 8 Local Expert
September 27
Not the freshest flowers
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Polya Levina
Level 4 Local Expert
June 27, 2023
Цветы в отвратительном состоянии. Дай Бог чтобы дожили до следующего дня. Даже стыдно такое дарить маме.... Вообще не советую