Because they do not tell the information and if the bank employees themselves made a mistake, be sure that you are guilty of their mistakes, it's a pity, of course, I will add how and what happened on 05.04.2024, I turned to the bank at Prytytsky 93 for a certificate for refinancing a loan to a bank employee and provided an extract of what is needed in the certificate, but unfortunately the bank employee replied that she knows everything and under I wrote a dictation application for a certificate, but alas, the certificate turned out to be issued incorrectly, and when I re-applied to the same department, an employee was already working 12. 04 I was accused that I did not specify all the points in the application, but I wrote everything under dictation, the bad thing was that I had to go to the head bank there, the staff reacted competently and redid the certificate. there are still employees who can sit until the end of the shift and others will work for themselves and those who, if only such a situation turned out to be guilty without guilt, I believe the bank's management will appreciate this employee, unfortunately I do not remember her last name, she worked 05.04 and 12.04
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Максим Маковецкий
Level 9 Local Expert
August 3
one of the ATMs took the money and rebooted, but in order to pick it up, you need to go around half the country and wait up to two weeks after writing the application to be "approved", a refund!
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Полина В.
Level 4 Local Expert
October 10
I came to the bank at 15:50, as it turned out, operations with the BOD are not carried out. Only the currency exchange worked