Because they do not tell the information and if the bank employees themselves made a mistake, be sure that you are guilty of their mistakes, it's a pity, of course, I will add how and what happened on 05.04.2024, I turned to the bank at Prytytsky 93 for a certificate for refinancing a loan to a bank employee and provided an extract of what is needed in the certificate, but unfortunately the bank employee replied that she knows everything and under I wrote a dictation application for a certificate, but alas, the certificate turned out to be issued incorrectly, and when I re-applied to the same department, an employee was already working 12. 04 I was accused that I did not specify all the points in the application, but I wrote everything under dictation, the bad thing was that I had to go to the head bank there, the staff reacted competently and redid the certificate. there are still employees who can sit until the end of the shift and others will work for themselves and those who, if only such a situation turned out to be guilty without guilt, I believe the bank's management will appreciate this employee, unfortunately I do not remember her last name, she worked 05.04 and 12.04
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Максим Маковецкий
Level 9 Local Expert
August 3, 2024
one of the ATMs took the money and rebooted, but in order to pick it up, you need to go around half the country and wait up to two weeks after writing the application to be "approved", a refund!
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Полина В.
Level 4 Local Expert
October 10, 2024
I came to the bank at 15:50, as it turned out, operations with the BOD are not carried out. Only the currency exchange worked
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Василий Позняк
Level 14 Local Expert
November 22, 2023
I didn't like the big queue at all there are a lot of jobs and two people work to change the currency I stood for half an hour so go around by
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Ирина Матюшонок
Level 4 Local Expert
January 11, 2024
Only one ticket office is open. If you get on a break, there is no substitute. The staff is polite, but the schedule is not correct
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yuri_s
Level 9 Local Expert
February 20, 2024
At 19.30 they were asked to leave the bank premises, while the cash register, which is alone outside the office, is on break from 19.30 to 19.50. But the most exciting thing is that the specialists in the office work only until 18.00, just like other people. How do I get served at the bank?
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Олеся С.
Level 3 Local Expert
November 18, 2022
The terrible attitude of the staff! Absolutely not caring attitude. Not all windows are open during rush hour, although there is an electronic queue, it does not matter if there are customers left, employees can pack up and leave! If you have set up an electronic queue, please serve all customers, or limit the issuance of coupons by the end of working hours!
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Кеп Очевидность
Level 6 Local Expert
November 3, 2023
They finish servicing before the end of working hours.
The client left at 17.55, the next one was not called
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Mazhuts Dmitriy
Level 10 Local Expert
April 26, 2024
I often go to this branch of the bank.There is an electronic queue.
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Сергей Смирнов
Level 9 Local Expert
July 20, 2022
Standing in line for 20 minutes, with one cash register, serving 2 customers, sorry, but it's terrible
Especially in a shopping mall
I think they get a mortgage faster than they work in this cash register
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Анастасия С.
Level 8 Local Expert
February 22, 2023
The girl working at the currency exchange desk on the evening of 22.02 refused to serve, the service ticket was taken before the branch closed at 20.57, and she began to close the cash register when I asked her to change, brazenly hung a curtain and closed the cash register. I will definitely leave a review in the department itself about the service of this person.
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Лидия К.
Level 13 Local Expert
December 16, 2023
I am a client of this bank. They work well .
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Евгений Мартынович
Level 19 Local Expert
September 15, 2022
An ordinary bank branch. It depends on the time of the visit. There was almost no queue in the morning. There are usually a lot of people in the evening.
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Екатерина Николаевна
Level 7 Local Expert
March 12, 2021
I deposited the sales proceeds through the cashier, as an individual entrepreneur. The cashier is either deaf or something. I made it out as a cash payment. Thank you so much for the gem that I received. Now you have to spend time to go to your operator, write a statement, take the money and deposit it back. I appeal to the management of the bank, check your employees more carefully for professional suitability. I regret that I did not ask for a complaint book.
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Таня Т
Level 6 Local Expert
November 27, 2022
An ordinary bank branch. A minus star is for the eternally overflowing urns. It happens that there is nowhere to drop the check
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Владимир Дёгтев
Level 8 Local Expert
September 13, 2023
Queues, slow service, rude staff
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Алексей Макаров
Level 9 Local Expert
March 26, 2023
Good service. There are rarely long queues.
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женя дрозд
Level 11 Local Expert
January 18, 2022
If you don't come, it's always closed. then lunch, then a holiday, then those. service. and when the queue is open all the way to the exit. the bank is good, but it would be necessary to expand
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ЕГОР
Level 6 Local Expert
March 10, 2023
Everything is normal, 3 because after the start of work, the door was closed.
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Victor A.
Level 20 Local Expert
October 28, 2022
Convenient location, medium-length queues
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Макс Кач
Level 12 Local Expert
January 25, 2023
The courses are not the best. The service is slow
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Екатерина Крискович
Level 6 Local Expert
March 21, 2022
Excellent service, but there are queues as there are a lot of people
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Anonymous review
October 4, 2021
It is located in the checkout area, there are a lot of customers, respectively, and a long waiting time!!!
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Михаил Бокша
Level 22 Local Expert
July 5, 2021
Queues are often longer. Otherwise, the standard Belinvest, without frills.
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Алина Прудникова
Level 9 Local Expert
October 21, 2021
Fast, convenient and a good work schedule.
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Юля
Level 8 Local Expert
December 23, 2021
I stood in line for exactly an hour !!!!
There is one ticket office in chaspik!!!
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Оля
Level 2 Local Expert
September 19, 2023
they don't make account statements. sorry
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Александр
Level 8 Local Expert
September 17, 2022
No expenditure transactions are performed on weekends. Should I have gone?
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Анна Г.
Level 2 Local Expert
January 15, 2022
This service is currently unavailable
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Lesh
Level 9 Local Expert
October 17, 2019
A certain economist Shelet Alla speaks in raised tones, 7 rubles were demanded for replacing the card with which he carefully handled it.
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Егор
Level 4 Local Expert
January 7, 2020
Convenient location relative to the metro.
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4
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MarinaRina86
Level 5 Local Expert
January 23, 2020
Very slow hardware.
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Raman
Level 12 Local Expert
November 19, 2019
There are quite large queues, you will have to wait at least 30 minutes.
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Anonymous review
February 15, 2018
I came, one cash register was working, there were no technical breaks at that time, and there was no lunch either.