Disgusting service! We called and asked if they would take the Vertu phone for repair, they said bring it! We brought a phone to the other side of the city, we said we haven't fixed such phones for a long time😂 How long ago? An hour? We called an hour ago!)
They say, Okay, so be it, leave it😂
Then a week goes by, we call, they say we can't find a charger for the phone, wait more. We are waiting for another week, we are calling, they say your master is not there, call back in 20 minutes, we are calling, 1.2,3, no one is filming 🤷🏼♀️
It takes 3 weeks) we call) they raise) we ask, tell me what's wrong with the phone, can I fix it?) They answer rudely, if you really need your phone, come and get it, I won't watch it anymore. We ask, so what's with it? You can fix it, They answer us- I will not fix your phone, if you need it so urgently, come and pick it up😂
What is this all about! You couldn't tell right away that you don't have a charger for it, nor are you going to fix it! I hope nothing was pulled out of the inside of the phone, but I'm just SHOCKED by such service! Guys, it is contraindicated for you to work with people! Put the administrator down and let him communicate with people, you definitely can't do it.
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Ксения Строкач
Level 4 Local Expert
October 1, 2024
This is the strangest service center that has ever happened to me)) the price of the issue is from 1800byn, or even all 2450, as they charge all over the city)). they were rude to me and hung up on me like a woman, although she sounded like a male being)) "prosperity" to you, service masters!
See original · Русский
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corp-pooodist15084
Level 3 Local Expert
November 16, 2024
Excellent workshop, everything was done on time and, most importantly, efficiently, I am not applying for the first time, I am satisfied with everything. I recommend.