I have been staying at this hotel for the last few years. A good location near several shopping centers, opposite the opera and Ballet theater. The hotel is comfortable, friendly staff, clean rooms. We are always ready to help, take care of the client. The breakfast is delicious, the room service menu has recently changed for the better, so if you do not want to go out, then you can eat quite tasty in the room. I recommend this hotel
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Мария Каменка
Level 11 Local Expert
September 2
The hotel made a pleasant impression. Great location, if you are in Astana for the first time, this is the place where everything is close, many attractions are within walking distance. I advise you to take an improved room. I lived on the 13th floor, the views are amazing. Excellent staff, breakfasts are quite sufficient, everything you need is there. You can pay with a Mir card. There is a SPA with a swimming pool. I would have come back here.
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Марина Курандикова
Level 6 Local Expert
April 14
Great hotel. You can pay with a Mir card. Excellent service. There is a large selection of dishes for breakfast, there is white fish, ham, cheeses, pickles. You can choose between scrambled eggs or an omelet. Very nice view from the room. There is an iron and ironing board in the room. Of the cons, the windows in the room are very dirty, which is difficult to take photos and not comfortable pillows.
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Aleksey Bolschakow
Level 15 Local Expert
July 4
Nice hotel! Good location, between two shopping malls within walking distance. I liked the breakfasts, there is a small room with exercise equipment, there is a swimming pool. The room is cleaned regularly, unlike the hallway.
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Алексей Г.
Level 5 Local Expert
July 23
A great combination of excellent hotel service and location!!!! All issues are solved instantly and professionally! Staff is trying hard! And what is important is the magnificent view from the panoramic windows!!!!!
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Зоя Мусаева
Level 27 Local Expert
August 22
A very good hotel ⭐️poor breakfast 🥞 was of course
But everything else is great 👍🏻 clean and cozy , the main thing is to sleep comfortably 🛏️ which is not unimportant on a business trip
Recommend 💯💯💯
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Анна Червонская
Level 7 Local Expert
April 28
The staff work for 5+, breakfast is good, but you have to go before 8.30, then there is a lot of choice. The numbers are tired, but I can find fault. The standard room is spacious, has everything you need, a gorgeous view from the window. Everything is very clean, cleaned well, settled immediately.
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Алексей Гудошников
Level 6 Local Expert
June 19
Great hotel! Great rooms! The staff is polite, they work on a positive basis!!! Beautiful view from the window. Parking in front of the hotel. It is located in the city center. There are many cafes and a shopping center around . 👍
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terra incognita
Level 7 Local Expert
June 19
Great five! Everything is clean, well maintained, delicious food, beautiful views, polite staff! It was very nice to stay there
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Инна Б.
Level 2 Local Expert
August 9
I strongly do not recommend the hotel. An outright divorce. We looked at the information on the hotel's website in advance, where it was indicated that the room rate includes access to the pool, sauna, hammam, fitness. We booked a room, after which we received an SMS message that the pool was closed until August 8. After that, they clarified by phone whether the pool would work on August 9, to which the affirmative answer was given that on August 9 everything would work both the pool and the spa. We stopped by, a nice girl at the reception informs us that the pool is not working, but we can visit the sauna and hammam. It's not pleasant, but we stayed. We were charged 100% payment. We go down to the spa, again the sweet girl informs us that neither the sauna nor the hammam are working. It's disgusting. Frankly, they are misleading with cute smiles. I definitely do not recommend it. If you want to spoil the mood, then come here.
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Никита Бя
Level 5 Local Expert
August 15
This is the second time I have stayed at this hotel to understand this is a former Marriott. Excellent location , gym , spa , massage . Everything is fine)
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Светлана М.
Level 16 Local Expert
August 4
Nice hotel. A good location. The windows don't open. There are breakfasts. I recommend calling a taxi at the point of location of the entrance to the hotel, and not at the address, otherwise taxis come from the other side, then look for a long time and explain, or you need to pass decently. A full description is available on the towing sites.
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Андрей Шмидт
Level 10 Local Expert
April 10
A good business center with well-trained staff. Own taxi stand. Nice rooms, very good and delicious breakfast.
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Сергей Глушков
Level 5 Local Expert
August 24
A beautiful place, Astana, I really fell in love with this city, this country. I went around the whole center in 7 days, everything is very interesting and beautiful)
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Daniyar Omurzakov
Level 8 Local Expert
November 24, 2023
A great hotel for your money. In 2022, the owners ended their cooperation with the Marriott network. In my opinion, it got a little worse, but it's not critical at all and the price is excellent.
The hotel is located next to Khan Shatyr, if you are lucky, you can rent a room with a view of Khanatyr, the former KMG building and the Astana Opera.
Very good breakfasts.
If it is possible to conclude a corporate contract, then you will also receive discounts.
I recommend.
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Анастасия Устинова
Level 5 Local Expert
May 7
The price and quality match perfectly, the best hotel for your money, very cool view, friendly staff
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Андрей .
Level 9 Local Expert
May 8
The hotel is good. But the service failed. We have to explain every day what is included in our tariff. We had dinners with vouchers (10 t tenge per person) and for the first two days we had to knock out vouchers at the reception. Otherwise, everything seems to be fine.
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сергей захаров
Level 11 Local Expert
September 22, 2023
Отель Saad, он же бывший Marirot. ☆☆☆☆☆. Жили в номере на 13 этаже, с видом на ТЦ Ханшатер, вид обалденный. Номер с душем, Есть все для комфортного пребывания. Утюг, гладильная доска. Минибар. Сейф. Завтраки вкусные, но не wow. Приветливый персонал, Быстрое оформление при заезде и выезде. Мы остались довольными)).
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Екатерина С.
Level 2 Local Expert
March 19
A very cool hotel!!!!We chose this hotel because there was a safmar card, and we did not regret it, for such money a great room, super service, pool, food and a lot more bonuses!!!!
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станислав журавский
Level 9 Local Expert
August 7, 2023
Был в представительском люксе с завтраком и ужином . Номер обслуживался отлично . Кровать удобная , кондиционер работает хорошо. Вид из окна хороший . Кухня разнообразная . Есть бассейн. Персонал вежливый .
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Дина Биримжанова
Level 13 Local Expert
February 22
It's beautiful, cozy, and cool! The kitchen is delicious, the service is at a height, at the "height of the 27th floor")) the panorama from the windows is magnificent!
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Аква Прима
Level 5 Local Expert
August 14
The hotel itself is nice, clean, excellent staff. The sound insulation is of course very weak, all the noise can be heard through the windows and the neighbors in the corridor.
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Академия Мануальных Техник
Level 8 Local Expert
November 13, 2023
One of the worst hotels in terms of service.
No one is in a hurry, everything is done untimely.
Maybe this is the specifics of the service in Kazakhstan, but still I think they just don't have a smart manager who would put everything in its place.
Pulls a maximum of 3 stars.
And do not be fooled by the beautiful interior, the cleaners do not clean, dust, dirt and other remnants from previous guests are everywhere on the cabinets and beds.
You can still list a lot of things, it's a pity that everything is so sad for such a price tag
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Владимир И.
Level 8 Local Expert
March 13
For a hotel of this level, I can only give 4 stars out of 5. When checking in, there were no shower gels - I had to call and ask. The room cards are constantly demagnetized. The lunch box at the check-out was without water. There is a lot to grow and improve the quality of service.
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дмитрий р
Level 7 Local Expert
July 15
A great hotel. I have been to Astana in many places - this one is one of the best👍 I recommend
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А А
Level 6 Local Expert
June 19
Cozy, solid. For events, notebooks, pens with a logo, etc.
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ЦентрКОМ
Level 5 Local Expert
April 27
Twice ok
For the third time, the room was not cleaned with dirty floors. Checked in at night
In the morning I got up and stepped on the mud with my bare feet. There's hair in the bathroom
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Zz Danabayeva
Level 3 Local Expert
July 2
During the cleaning period, my earrings disappeared, although they contacted me from saad, convincing me that they had conducted an internal investigation.Not another foot
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peptojr
Level 9 Local Expert
September 22, 2023
Конференция была... очень уютно, еда просто супер, единственное что не очень зашло так это зал где была сама конференция, экран для проектора был очень мал)
Елена Б.
Level 6 Local Expert
March 11
As always, everything is fine! Good cuisine when ordering in the room. Pleasant congratulations on March 8th.
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Нурсаулет Темирбеков
Level 5 Local Expert
September 10
This is a great hotel. Polite staff. Delicious breakfasts.
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Андрей Деменцев
Level 5 Local Expert
April 28
Super business center. Especially the appearance and location.
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Бедран Данилов
Level 14 Local Expert
January 1, 2023
Отличный отель, удачная локация, идеальный вид из окон, профессиональный персонал, все годы с открытия был в международной сети Marriott, к сожалению сейчас вышли из этой сети, надеюсь на качестве услуг это не скажется.
Ilya 242
Level 9 Local Expert
October 19, 2023
Excellent Marriott hotel under the new saad sign, the service is good, the water in the pool is cold, this is the only minus. A little tired furniture, but everything is OK
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Ди С
Level 12 Local Expert
December 16, 2023
A good business center. Convenient location, near the hotel (Marriott, now sleeping). But the quality of the hotel has not changed.
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Ольга ПК
Level 8 Local Expert
September 11, 2023
Отель фактически на три звёзды, хотя достаточно дорогой. За четыре дня ни разу не меняли полотенца и не убирали в номере. Оплату потребовали сразу полностью, что доставило определенные проблемы, т.к. приехали рано, а все обменники начинали работать с 9.00. Из плюсов - иногда срабатывает карточка мир.
Kuat Amanzholov
Level 6 Local Expert
December 25, 2023
A very cozy and beautiful hotel that I will return to!!! Everything was great!!!
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Akhtam Ikmatullayev
Level 7 Local Expert
October 25, 2023
Great hotel.
Good service, good breakfast.
For business travelers, that's the thing.
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Валерий Лисин
Level 8 Local Expert
September 1, 2023
Ну такое место вообще! Охрана, рамка металлодетектора. Сиденья мягонькие. Есть банкомат. Розетка подзарядиться. Можно от дождя спрятаться. Даже есть девушка за стойкой, но она не сильно отвлекает. Просто сиди себе и заряжай телефон.
Нормально в общем.
Ruslan RoK
Level 8 Local Expert
October 22, 2023
Convenient location, excellent affordable service, keep it up!
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Евгений Мариу
Level 6 Local Expert
February 20
A great place for a short stop in Astana. Pleasant staff, clean and cozy rooms.
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Василий Ленченко
Level 10 Local Expert
March 11
Great hotel, luxury rooms, best service
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Вячеслав Шундиков
Level 3 Local Expert
April 4
At 17:00 room cleaning, did not like it
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саня кочергин
Level 8 Local Expert
September 21, 2023
Завтраки шикарные.Номера просторные.
Огромный минус уборка по запросу.
Юлия Сенчугова
Level 5 Local Expert
February 27
A normal business center, only in my opinion it needs repair. The building is tired.
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Марат Мадинов
Level 16 Local Expert
September 6
It's cold, but mostly worth the money
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Dina Y.
Level 4 Local Expert
March 21
Excellent hotel,👍 service, golden staff, the best breakfasts