does not match 4 stars. Room cleaning is not of high quality, there were no napkins, t\b, adapters, one bathrobe in the room, the safe was defective, it was eliminated after the request, cockroaches are present in the rooms and in the restaurant.
There is a layer of mud at the bottom of the pool. The pool has not been cleaned in 4 days.
The breakfasts are plentiful and delicious.
the reception staff is friendly and helpful.
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Рустам Колосов
Level 7 Local Expert
April 30
It's a great hotel.
The breakfasts are bombastic.
But there may be a problem with the numbers.:
The bathroom may not have a glass partition.
The refrigerator may not work
For the price that the room costs, the quality could be better.
The pool is nice
The gym is sparse and the equipment is old.
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Ravshan Hamid
Level 5 Local Expert
April 20
I strongly do not recommend this establishment.
1. Very slow people work at the reception.
2. In the room where we moved in, the beds were not changed.
3. At night, the disco played until 3 a.m. And everything was audible in the room, especially the bass echoing.
4. In the morning, from 6 a.m. in the adjacent banquet hall, they began to blow from the karnai, which is a huge traditional Uzbek bugle.
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анна павлова
Level 4 Local Expert
April 7
Nice design, good breakfasts. There is a large bathroom, but there is not a single shelf for shampoo. It should be put on the floor. The safe and hair dryer did not work, they were replaced, but in Uzbekistan everything must be requested, there is no well-established service and level.
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Nattli
Level 9 Local Expert
April 27
The old town is about 20 minutes away on foot. Nice spacious room, delicious breakfasts. Polite, attentive staff.
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МАРИНА Ботникова
Level 2 Local Expert
May 1
The room for 2 people is tiny, even a suitcase can 't fit in the aisle.Audibility plywood partitions can be used to speak to an adjacent room in a floor-to-ceiling voice through the wall.We were warned at the reception 3 times to prepare a takeaway breakfast at 03 a.m. We didn 't prepare anything, we had to leave hungry .the admin can't decide anything.We stayed for 2 days 265,267 from 27 04 to 28 04 spoiled impression the pool is good, cleanliness,good breakfasts
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zzz hhh
Level 11 Local Expert
September 11, 2024
4 stars, why does it go like three on Yandex maps??? The pool is heated moderately, the depth is 170 bleach is not taken into account!!!! 25-30 meters of irregular shape. There is a round 5 meters deep from 60 to 40. Heated. And the street is about the same. With a bar and sun loungers.the service is excellent. But sometimes you need to make clarifications))))breakfast... It is meager, there are no desserts.an excess of staff loitering or staring. We came, the table was not cleaned, no one came to him. The manager has no idea about the organization.... There is football under the flag of fifa, the delegation..and such....dissonance is an application for five stars and the organization for 2!! The amazing thing is that in Uzbekistan the food is really delicious, but here probably a foreigner is the manager. The guests are English, Koreans, Italians, Brazilians, Russian speakers, Kazakhs.. The bars are expensive in foy on the street by the pool. Spa massage. That is, the set is impressive, the execution is so-so.
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Макс Б.
Level 4 Local Expert
May 15
The air conditioner is working well, the rooms have been updated, but in a very peculiar way: faucets are falling out, sockets are falling out, the water in the shower is barely warm. The breakfast is normal, the cleaning is bad - they don't come and clean properly without pressure, the elevators don't run well.
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Шавкат Муродов
Level 12 Local Expert
October 21, 2024
I really liked the class. A top-class hotel. The restaurant is of European quality. the atmosphere is super, the staff is friendly and will be polite. I advise all guests from abroad
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Инкогнито 9011
Level 9 Local Expert
January 8
The pool is a bit dirty, the restaurant on the ground floor is three-star, the hotel itself is good, the rooms are large, and the breakfasts are excellent. Sauna is paid
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Fil Fish
Level 23 Local Expert
April 18
It's a big hotel, but the service is very mediocre.
Management announces prices for events and rentals from the ceiling, they are reluctant to bargain, but they can bargain. And it's still unreasonably expensive..
Hello to Sharofiddin
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Svetlana
Level 6 Local Expert
April 4, 2024
Nice hotel. Modern design of the rooms. The staff is on top! Very nice restaurants and delicious food. Yes, there are pools and a sauna, but I haven't been there. Breakfast on the 8th floor is a buffet, a wide variety, delicious, clean, decent!
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Татьяна
Level 10 Local Expert
February 14
I recommend this hotel! Beautiful rooms, very decent breakfasts, a good assortment, I especially liked cottage cheese, I haven't eaten this anywhere for a long time) A cool bun speaker in the room caused me the most positive emotions and it was great to listen to music, it gave an unforgettable atmosphere of relaxation!
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Глэмпинг "Красивое место"
Level 8 Local Expert
November 2, 2024
Nice hotel, great breakfast. The concept is great, but the implementation is not very good - the quality of the decoration in the rooms is already striking, there was no hot water (if you turn on only hot water, then you can get up under the stream, but there is practically no pressure). The service is good, the staff is wonderful.
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Конради Александра
Level 9 Local Expert
May 31
A very large and warm swimming pool. My room was a failure, 1st floor and at the entrance. Noise. But there is a problem with hotels in Bukhara, this one is almost the best
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Лилия Гильмутдинова
Level 5 Local Expert
May 30, 2024
A great modern hotel. Good repair, large rooms, good beds and towels, two swimming pools (indoor and outdoor). The only point: when the hotel is fully loaded, the assortment is not updated very quickly at breakfast.
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Дилрозбону Зоирова
Level 2 Local Expert
March 8
We changed the menu and the chef, too, everything was perfect before the salads, now it's the other way around and we also ordered a table, but they said they forgot to book, I'm so unhappy with this restaurant, I even feel sorry for the money
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Dmitry Elnik
Level 10 Local Expert
January 8, 2023
Great hotel. A great location. The hotel has a full-fledged SPA complex with a warm indoor pool and a summer outdoor pool. But you need to keep in mind that visiting the sauna, hammam and salt room is for a fee.
The breakfasts on the 8th floor are good, there are a lot of things, fried eggs or omelets are prepared for you, to choose from.
I would like to wish the main restaurant on the ground floor to grow a more efficient staff, and to have more cooks in the kitchen, since waiting 40 minutes for at least snacks and drinks to be brought is the height of perfection in indifference. But respect to the manager of the restaurant, he was able to rectify the situation.
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Елена Шевченко
Level 3 Local Expert
November 1, 2024
Never offer Zahid Zaravshan Hotel in Bukhara to anyone! I understand that as many people as there are opinions, so I will try to give only the facts.
1. The air conditioner is not working. The master who came, after several calls to the reception (by the way, the plumber, according to him) first tried to teach us how to use the air conditioner), then said that in winter (!!!) the air conditioner only works on "heating" and suggested sleeping with the window open. It is +30° in Bukhara and October, even in Russia it is not winter.
2. The refrigerator is not working. The same master plumber said that it was broken, probably he thought that we were stupid, we did not understand this)). They refused to replace the refrigerator. I'm not a fan of "working refrigerators" and if it weren't for one "but", we just wouldn't have noticed it. Taking advantage of the trip, I bought medicines in Uzbekistan that are no longer supplied to Russia, and they require storage at a temperature of no more than +8 °.
3. Uzbek know-how, electric sockets in the bed. The request to move the bed or change the room was categorically refused.
That's how it is. ) And my favorite: spunbond slippers in the room! From spunbond, Carl!
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Андрей Х.
Level 14 Local Expert
May 8
The room stock is a little tired, but there doesn't seem to be a better hotel in Bukhara.
Great pool. Make sure that you do not get drunk in the pool bar.
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Stas Gorodilov
Level 9 Local Expert
April 16
Nice hotel, cool pool, conveniently located, good breakfasts
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Латипов Амир
Level 15 Local Expert
June 2, 2023
The service depends heavily on the shift of the staff, there are excellent ones and there are bad ones, there is a roulette
Breakfast is a bomb, there is a coffee bean
The rooms are good
The pool is comfortable
The simulator is weak and all is loose except for the bike and the track, it is clearly not being monitored
The cleanliness is excellent
The location is super
There is even a nightclub in the basement, a large hookah bar, an excellent store with capital goods next to the hotel, even icos sticks are available
The only major disadvantage is that you can not smoke on the territory of the hotel, that's right nowhere, you have to stomp to the Lobby and at the carousel door on the benches to smoke
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Наталья
Level 8 Local Expert
December 22, 2023
I really liked it. Everything is thought out to the smallest detail. There is a spa salon, a beauty salon, and a store with a large assortment of goods in the national style. A great breakfast. I have never seen such a variety anywhere. Several conference rooms.
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Александр Грибин
Level 6 Local Expert
May 20, 2024
Do not stay at this hotel in any case!!! There is nothing next to a 4-star night hotel, except for the price, which is very high relative to the conditions and service that are provided.
They collect disgusting breakfasts, even tortillas and bread that feel like a week old, or breakfast from all their restaurants where weddings and banquets are held, from what is left.
The pools and spa area are disgusting, dirty and tired. The same condition of the rooms.
The hotel itself is located far from all the attractions and the vibe of tourist life.
All restaurants from the hotel serve food from the microwave, or cook it so badly.
Choose hotels in the old town, and prices will be lower, conditions will be better and you can reach any attractions on foot.
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Дилшод Ибайжанов
Level 10 Local Expert
May 9
Honestly, if it's a shitty place, the staff is always gloomy and unwelcoming, the rooms have no windows, the air conditioner doesn't work, in short, everything is beautiful outside the spa, but the rest is zero
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Farxod Xaitbaev
Level 8 Local Expert
February 29, 2024
I took a standard single room.
Positive. The breakfast is excellent. The bed is big. The towels are clean. The repair is good.
Minuses. The room is heated by a chiller. The room was very cold. I turned on the chiller but did not achieve a comfortable temperature until the morning. A very small shower cabin. The screen constantly sticks to the body and causes discomfort. I turned on the TV and it didn't show anything. I didn't call, I was tired and went to bed.
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Олима Ачилова
Level 3 Local Expert
January 30
The Garten restaurant is a great place to relax with your family. Everything was fine.THANK YOU
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Боситбек Абдукадыров
Level 10 Local Expert
January 17
Nice hotel, the staff is helpful. The standard room seemed a little smaller in size .
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ПроБагги
Level 24 Local Expert
May 6, 2024
I'll put 5 in advance.
The idea, the layout, the location - everything is fine. But the performance is in Uzbek.... You understand this when you live in Uzbekistan for a month. Everything is unfinished and not screwed to the end. Water pressure is weak. An employee cannot bring back laundry items without your presence in the room - he does not have a key. To open the room and put clean things. There are two bars in the lobby. But not everything is on the menu.
The rooms are large. Everything is clean, the beds are comfortable. But the windows are whistling and the noise from the street is correspondingly in your room. The technician does not know how to regulate them))).
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isedov83
Level 14 Local Expert
November 6, 2024
A great hotel with all amenities. I was pleased with the compliment upon check-in - a plate of fruit. There is everything you need in the room, except a refrigerator
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Абдуллах Мухсин
Level 5 Local Expert
February 4, 2023
The last few times I have been to this hotel and dined there in a restaurant, the hotel has become very attractive after reconstruction, the interior is beautiful, the price
is average, the rooms are cozy and comfortable, although some of them are cramped and small due to the fact that two beds were put there, where there should be one.if you look through the eyes of an expert, of course, you can find a lot of lack of prosperity, such as, in the rooms of a bathroom for Muslims, you will have to wash yourself with cold water without hot water, this is very unpleasant, although the hotel positions itself as for Muslims. It is noticeable that in some rooms the furniture does not deteriorate much, but in some places it is noticeable, and the hotel administration does not pay attention to this, and the service in the hotel is very poor. And there is no such thing in the past, the service in the restaurant is just zero. Yes, we were there out of season, but despite this, there were quite a few people staying at the hotel, and in the restaurant at that time I noticed that the sprayed serving utensils were on the tables. And the maintenance staff are just amateurs. Probably never heard of such a service. The reception staff serves for a very long time, despite the fact that the rooms were booked a few hours before the arrival of the guests, they check the readiness of the rooms at the House keeping only when the guests are already at the reception, and wait for them to settle them in the end.the plumber walks around the floor of the hotel as if without a uniform, as if he is the owner of the guest house, but he did not look so neat. I can say in general the hotel is not bad, and I can recommend it. I hope that the hotel administration will pay attention to these reviews and correct its shortcomings.
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Дилноза Камалова
Level 4 Local Expert
April 26
It's very beautiful, I like it and it's cozy. The service is top-notch
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Ирина Московкина
Level 18 Local Expert
April 4, 2024
I have one question: who gave this hotel the stars?!? It's good that we managed to spend one night! A double suite was booked and paid for. Upon check-in, they demanded payment again, during the trial they saw that the room was still paid in advance. You can write endlessly about the number itself!The claimed mini-bar consisted of two plastic bottles of water, two tea bags and ONE sugar bag, the refrigerator was empty! THAT'S IT!!! The air in the room is so stale that I wanted to ventilate. And then another surprise awaited: taking hold of the window handle, she remained in her hand! It's the same story with the second window! If you turn on the air conditioner, the noise in the room is like a jet engine. It's even more fun in the bathroom: you're afraid to hang things on the towel rail, it's attached to some pins and moves away from the wall. But if you want to take a shower from the road at one o'clock in the morning (the time of our check-in), then it will be very cold and invigorating! I didn't have the strength to deal with the staff and ask for something, we washed with cold water and went to bed (at 12:00 we already have to vacate the room, we didn't forget to call the reception at 11:40 and remind them about the eviction) . I don't know who praises the breakfasts, they are nothing! Where's the coffee?!? In a thermos??? There are three thermos flasks with inscriptions: hot water, coffee, tea!!! We ate cold oatmeal and left. I wanted to run away from this hotel without looking back and NEVER come back to it again! It was a huge disadvantage of our stay in Bukhara
Excellent, large hotel, in a convenient location)
The rooms are not large, there are several disadvantages, for example, the entrance door does not reach the floor and you can hear everything that happens in the corridor. The do not disturb and cleaning buttons do not work.
The ground floor windows face the wall (
But there are also advantages, for example, an excellent breakfast selection, which takes place on the 8th floor with large panoramic windows
The rooms themselves are clean and cozy, very pleasant lighting, convenient Internet access from the TV)
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Инкогнито 0340
Level 5 Local Expert
May 27
The best hotel!!
a variety of breakfasts!!
Room cleaning every day!
super!
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Миразиз У.
Level 4 Local Expert
November 22, 2024
There are rooms where you can hear everything around. The reception calls early in the morning when you sleep and reminds you that check out is at 12.00.
Pros there are better rooms. But the price is more expensive. The price is very high and not worth the money
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Марина
Level 26 Local Expert
March 31, 2023
It's a great place, we celebrated the new year 2023 in the restaurant downstairs. I would like to express my gratitude to all the staff for organizing such a wonderful holiday. All the staff approaches their duties professionally, the waiters were polite and caring. Many thanks to the chefs for the banquet table, everything was so delicious and abundant. It was fun, incendiary and live music and folk dances. I have very pleasant memories, I highly recommend this place to everyone.
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татьяна майсак
Level 6 Local Expert
October 28, 2024
The hotel is nice, clean, good, the rooms are large. The breakfasts are not bad, everything is there in principle. I recommend. The old town is 25-30 minutes on foot.
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Олеся М.
Level 9 Local Expert
March 16
It's a beautiful place. Very tasty food. For large banquets and weddings.
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Екатерина Власкина
Level 11 Local Expert
August 22, 2022
This hotel made my vacation in Dubai at a minimum, there is only no sea, but the pool area is beyond praise) the prices are very pleasant, the quality is a delight. The room is cool, the bed is top, huge, the mattress is perfect, better than in four seasons hotels. Homemade breakfasts - pancakes, pancakes, homemade very jam, fruits, it is homemade, not powdered hotel food! The staff is mostly young, the hotel has a young fresh energy)) Everyone is trying very hard. They turned on music on the pool like in Nikki beach, you can put your own, hookahs, fruits, beer, snacks, kebabs, beautiful serving, I haven't had such pleasure for a long time, even when I converted it into rubles, I was in an even more pleasant shock) I didn't want to leave - I'll come back again)
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Show business's response
Jimsher Gujabidze
Level 10 Local Expert
September 4, 2023
unexpectedly high quality and standard of service. clean, quiet, calm.
I was very pleasantly surprised, I did not expect such high quality at such a price. much better than other 100$+/day hotels.
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Виктор П
Level 9 Local Expert
August 3, 2023
The legendary hotel where V.S. Vysotsky stayed, they watched the film "thank you for being alive" there.. a very good hotel with a cool pool, restaurant, staff and the heat was not particularly felt. The rooms are huge and the air conditioning system works
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Музаффар Юнусов
Level 10 Local Expert
August 7, 2023
The place of service is great, the rooms are spacious, cozy, clean and tidy, the food is good for every taste, the pool is large, clean and summer and winter buffet breakfast is everything there is a convenient location
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Владислав Тимошков
Level 24 Local Expert
June 17, 2023
The hotel is good. There is a wonderful summer and winter swimming pool - which is just a necessary option in constant heat. By the standards of the hotel, of course, it does not reach - they are poorly cleaned, coffee for breakfast is simply disgusting, when you hand over the room, you shamefully wait until everything is checked. It is not possible to call the city by phone from the room to book a table, for example. The local restaurant and the restaurant nearby are not very good - many dishes and alcohol are not on the menu. They can bring something with an unexpected price. Saves the store very close by - there is everything you need. But I want to mention the staff - they are trying to please and they have upgraded the room category for free.
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Наргиза Юсупова
Level 4 Local Expert
August 20, 2023
The advantages of "GARTEN":
A very nice place, beautiful interior, melodious live music, talented violinist, delicious cuisine.
Disadvantages:
The staff needs to be trained a little, it is necessary to work on the bar card (a meager assortment of alcohol with a reasonable price, in particular cognac of only two brands, and those are very expensive)
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Денис Чернов
Level 14 Local Expert
October 15, 2023
The rooms are clean, everything you need is there, towels, toiletries, everything is of good quality. There is an outdoor swimming pool, spa, massage. The service is a little lame. And of course the price is upsetting - $ 75 for a standard 2-bed room is a bit expensive.
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Otabek Toxirov
Level 4 Local Expert
May 30
It's too expensive
Very expensive
Yes, it's beautiful, but the prices there are very high
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Shakhnoz Rustamova
Level 3 Local Expert
June 26, 2024
Everything is fine and beautiful, But the waiters fell away, I moved away from the table a little, they took away my plates with 5 rolls.She stopped swearing, but warned them not to touch anything from the table. I ask the administration to make a remark to their waiters!!!!!!!!!!!
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Andrei
Level 12 Local Expert
January 11
We were at the hotel from January 7 to January 10, 2025, 5,000 was stolen from the child, we thought we wouldn't notice, they tried to open the safe twice from the mother! We realized by the delay of 15 minutes for opening, which appears only when trying to find a number for the safe.
P.S. Arriving home, we missed two hundred euros!!!
The breakfasts are disgusting!!!
One day they wanted to go to the pool, which was closed, when asked why, the administration replied that disinfection was being carried out, but by pure chance they saw through the open door that the pool was closed for a private event