I would like to express my gratitude to the customer service specialist of Samsung service center, Anastasia Terekhova. She professionally and promptly accepted my Samsung S24 mobile phone for verification in the service. Anastasia listened carefully to my wishes and provided a detailed explanation of all the stages of verification and issuance of an opinion on compliance with operating conditions. Her kindness and competence made the process of contacting the service center as comfortable as possible. Thanks to Anastasia for the excellent service!
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Татьяна
Level 8 Local Expert
April 4
I applied to clean the speaker in my phone. Everything was executed promptly and efficiently. Customer service specialists are sooooo patient, tactful, friendly. There is a corner for children in the office: a table, chairs, coloring books with colored pencils. A comfortable waiting area. I was satisfied and I boldly recommend it.
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Марина Дудникова
Level 3 Local Expert
February 8
Samsung Plaza Service Center is probably the only service in our city that can be called a service center, not a workshop. The repairs were carried out quickly and efficiently. There is a polite and friendly service at the reception and on the phone. After the repair, the phone is as good as new. Yes, spare parts are not cheap, they are changed modularly, but it was important to me that only original parts were used. If you are looking for Samsung repairs, then only here)