There is zero customer orientation. Yes, there's usually only one guy working there, but then why work like that?
We arrived the other day: there is no one in the queue, the emptiness, the employee is sitting having fun. He refused to work, citing the fact that he should soon have a car by appointment. And we didn't have to try anything, change tires, etc. What was the problem with doing a simple job and making money at the same time? Apparently, this organization does not need them.
Conclusion: it is unlikely that we will contact this tire service again.
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Эдвард Карпович
Level 2 Local Expert
January 8
I came to change two wheels. When removing the old rubber, the master tore off the paint on both discs on the edge of the outer side. When he noticed, he said that the paint was bad. Although everything was fine on other services. I also forgot to remove the old weights on one wheel first. I was already shooting with new rubber using a knife and a hammer. Neatness is zero.
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илья ш.
Level 3 Local Expert
November 29, 2024
We arrived with a cut wheel, not only did we change a person's shoes for about 50 minutes, we still couldn't unscrew one wheel for him, replacing 3, they said go wherever you want, I can't unscrew the bolt, you have money! They realized that there was nothing to catch here, and they left. 🤯