I thank all the staff, medical staff, for their sensitive attitude to visitors, very tasty and varied dishes, lots of vegetables and fruits. Thank you all very much!🙏
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Естай Жулумов
Level 8 Local Expert
November 16
The sanatorium is generally not bad. Although there are disadvantages. The medical equipment is mostly old. The medical staff is not bad, responsive. But the staff at the reception are unfriendly, indifferent to vacationers. The building itself is not bad, but it is already in need of repair. Meals in the sanatorium are served 4 times a day, the chefs cook deliciously, the range of dishes allows you to make a choice.
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Гаухар Укибаева
Level 2 Local Expert
October 8
Just a terrible attitude towards the guests. The rooms are dirty, dusty, not really cleaned. On the day of arrival, we were horrified by the room (junior suite): there was someone's hair everywhere, dust on the floor, someone left their mark in the sink, a smelly and dirty curtain in the shower. We had to wash everything ourselves, the foam in the sink had already turned gray from dirt. Two stars only because of the kitchen and the normal staff. It is clear that the administration does not care about everyone. Buy at least one vacuum cleaner for your poor cleaners! Akshadan olgender. Half of the devices are not working, which is why you sit in line for an hour, and your poor employees listen to patients' complaints all day long. Masseuses also fuck off: they record and don't come, or let others through. The mattresses in the rooms are already sagging, it is impossible to sleep, my back hurts. At the time of arrival, they were healthier than after the "recovery", by the end they were all nervous, angry, tired and with a sore back. Not a wellness center, narborot is a nerve killer center. Thanks! I wouldn't recommend it to anyone.
And stop deleting the review in the insta already. They don't even know how to accept criticism. Everyone runs away from here for 5-6 days, but the money is not returned. As long as they make money, they don't care about anyone.
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1
Диас М
Level 10 Local Expert
August 31, 2023
Convenient location, delicious cuisine, good service and treatment. There are some points about the gym, several simulators are not functioning. They were fed according to the menu, which is determined the day before. The residents of the suite rooms go to the procedures without waiting in line, it is advisable to give the medical card immediately to the nurse and not tell those waiting in line that you are in the suite. The sanatorium requires cosmetic repairs. The waiters and nurses are great, always polite.
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1
Татьяна Татьяна
Level 5 Local Expert
August 4, 2023
Excellent sanatorium, I'm coming for the third time. I like everything very much. Excellent food, treatments (treatment area in the building) service. Very polite staff, cleanliness, daily room cleaning, there is a swimming pool. Convenient location. It is a pleasure to be treated and relax in this sanatorium.
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Ираида Акашева
Level 3 Local Expert
October 18
The impression of the sanatorium is losing its image . The bed linen is elementary, the bathrobes are all worn yellow. In the inhalation room , everything is getting older , the physical equipment cabinet is constantly burning down and does not work . The kitchen has improved slightly after the complaint of vacationers.
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1
Наталья Подобедова
Level 4 Local Expert
December 13, 2023
Thank you so much for the rest, all the doctors and staff of the dispensary are very attentive and friendly to vacationers. Special thanks to the chefs for their efforts, the variety of dishes and their taste qualities deserve a huge ( + ), and this is not mano
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Даурен Садырбаев
Level 2 Local Expert
August 12
There is no organization. There is always a crowd and a queue everywhere. The gym is closed. Wi-Fi doesn't really work either. Doctors also give everything as a gift, do not look at what is contraindicated.
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Арман Рахимов
Level 2 Local Expert
February 21
A great place to relax and complete treatment. Polite staff. Exquisite cuisine. The service is superior. The rooms are clean and cozy. Everything is at the highest level
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1
Асем А.
Level 2 Local Expert
February 26
The rooms are not very fresh, especially you need to pay attention to the bathrooms. The treatment is generally normal, but the baths leave much to be desired, they fall apart. The food is excellent, delicious, the service staff in the kitchen is top class.
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1
Сергей Степанов
Level 2 Local Expert
May 13, 2023
The sanatorium is very good, food, accommodation, treatment at the highest level. Wonderful staff both in the residential complex and the medical one, I especially want to thank the head of the medical building Islomova Mukhabbat Ubaevna for the competent staff selection. Thank you so much for your welcome. The Stepanov family
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Нурзия Сураубекова
Level 4 Local Expert
June 21, 2023
It was 2018, then everything was great. We arrived (2023.06) with great expectation. In real life, the food is 3, cleanliness wants to be better, the staff is tired, the beds are leaky, gray, stained, tired as well, they have seen life. Plumbing is also outdated, they are no longer cleaned from scale, there are not enough parts on the taps in the standard + room, the water splashes all over the clothes, I had to move to the junior suite. I don't think I'll come back.
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1
ГУЛЬМИРА Мамутова
Level 5 Local Expert
August 19, 2023
I liked the sanatorium very much. The room is very clean, the treatment was provided at the highest level. The kitchen is great, like at home, you order from the menu. I will recommend it to my friends.
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Ерасыл Габдолла
Level 2 Local Expert
January 13
I liked everything. There are a lot of procedures, good food, a place to walk and a lot of additional paid services. I recommend this sanatorium.
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Вячеслав Бычков
Level 9 Local Expert
April 6, 2023
Convenient location good well-groomed territory the rooms are not large but quite comfortable nearby there is a good park of the sanatorium Trade Union good service and medical services meals five times a day
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Дулат Кудайбергенов
Level 7 Local Expert
July 29
A great place to hang out and dance
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Азамат Н.
Level 3 Local Expert
September 17
Everything is fine. We were there every day, music every evening.
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А. Т.
Level 2 Local Expert
May 25, 2023
In September 2022, we went to relax and get treated at a sanatorium. They caught an intestinal infection there - for many visitors, the tubage lasted for weeks after that. We were not prescribed any treatment, this information was carefully hidden and crushed. After a couple of weeks, we learned from the following visitors that it turns out we were caught in a period of rotavirus infection, and this was carefully kept silent even among doctors. It has already been more than six months, and the pathogenic bacteria that were picked up then are making themselves felt. We are still being treated. This is the kind of "treatment" we received in Ak-Tilek. If you want to lose 20 kg along with useful microflora, then you should go to this institution.
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1
Улмекен Саурбаева
Level 3 Local Expert
June 24
Food,service,staff,Cleanliness,relaxation
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1
Кана Кана
Level 6 Local Expert
December 13, 2023
A good sanatorium, the pricing policy can be reviewed. We took a vip apartment. but there were still people in the queue.
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Кеже Кадырова
Level 3 Local Expert
November 24
A Cool Sanatorium .
Only there is no Disco.
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Гаухар Юсупова
Level 3 Local Expert
March 29, 2023
The sanatorium is not bad, many procedures are paid, there were not enough children's entertainment, the children were bored, the dining room was not neat, the children's tables constantly had to be cleaned.
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Ермек Нуртазин
Level 7 Local Expert
June 8
A cool sanatorium
I advise you to visit
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Рущана Сабирова
Level 5 Local Expert
September 7, 2022
The sanatorium itself is not bad, but the staff is not very friendly, they do not want to explain how the procedure goes, which spoiled a good impression of the sanatorium. Of all the employees, I would like to mention Marzhan, she works in the underwater spine extractor cabinet, is very friendly, knows her job!
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Дмитрий В.
Level 4 Local Expert
October 13, 2023
I had a great rest. The food is excellent, to choose from. The bad thing is that everything you need for treatment is paid.
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Ербол Ергалиев
Level 6 Local Expert
November 15, 2023
The food is excellent! Near the trade union sanatorium, the staff is good!
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Сырым Атабаев
Level 4 Local Expert
May 4
Meal. Service. Staff. Rooms. Purity.
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Еркин Кожахметов
Level 2 Local Expert
May 14, 2023
A great place for rest and treatment. But I didn't like the reception. I didn't like the attitude of the staff at the reception.
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Saginay Sarykenzheyev
Level 4 Local Expert
June 10, 2023
The location is excellent, the food is average, the queue for procedures is large.
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Gulsim Djanbolatova
Level 3 Local Expert
June 6, 2023
Everything is great, the staff is polite, the kitchens are super thanks a lot.
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1
Ерлан
Level 8 Local Expert
September 21
Everything is great
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Айдын Саттибаев
Level 4 Local Expert
May 16, 2023
It's a great place! Super sanatorium. A service approach to each client!
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Уали Садырбай
Level 2 Local Expert
January 5, 2023
There is still room to grow. This is the first time in the sanatorium and therefore it seems to me that there are not enough medical staff in the treatment rooms, so they get tired themselves and the queue is going.
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1
Болат Абаган
Level 3 Local Expert
November 7
It's all right. Very good!
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1
Ержан Ержан
Level 6 Local Expert
July 15
Very cool in the staff inside is very good. My health has improved.
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Кульзипа Т.
Level 7 Local Expert
June 2, 2021
The kitchen of the restaurant is worse than the dining room, they forget to put cutlery, prepare boiling water for tea and coffee, even bread, etc. Treatment - Some nurses greet you with such a dissatisfied face, as if you had come to beg. It is impossible to sleep at night because of mosquitoes, and there is also a restriction on providing hygiene products. For example, a small tube of 3g shower gel, designed for 1 time of use, is offered to stretch for 3 days.It's 40 degrees outside, how can you take a shower after 3 days 1 time a day
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1
1
Жанат Асенова
Level 2 Local Expert
June 15, 2023
I liked it, the service is very good, the food is good.
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Анатолий Карпенко
Level 18 Local Expert
July 26
Very good!
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айнур кен
Level 3 Local Expert
June 4, 2022
We came here purely by chance with my daughter, I liked it, the time flew by quickly. We wanted more and more
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1
Вован Тумасов
Level 6 Local Expert
April 24, 2023
A good sanatorium. You can quickly learn the Kazakh language.
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Дина Баженова
Level 2 Local Expert
February 14
Like it. It's a pity that the salt mine is paid.
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1
Беке Ж
Level 5 Local Expert
November 2, 2023
The service is good, but the food is for three.
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Елена Бартенева
Level 2 Local Expert
October 16, 2020
I am currently resting in this sanatorium.After reading the reviews, I was afraid to go, but the money had already been paid.What I want to say.The sanatorium is good.The reviews were probably written by competitors. If we compare it with the "Trade Union" (it is considered the best), then Ak-Tilek is better.All the procedures here, except for dirt, are in the same building where we live.The rooms are clean and cozy.Linen, towels, and bathrobes are changed every three days.The staff is very friendly.Someone wrote here that the staff does not speak Russian, so what.I am Russian, I find a common language with them, we understand each other.
The dining room is beautiful.A good, varied menu.A wonderful chef!She is a very friendly, pretty woman!The waiters are well-mannered, knowledgeable about their work, pleasant boys and girls. They don't have time for a bit, but that's because there are a lot of vacationers here.
All medical procedures are pleasant.And what is not.very nice, then useful!????They are done by qualified nurses quickly and professionally.Yes, there are queues, but this is because the vacationers themselves do not keep time.The girls are nurses and they can handle it.
If someone wants to drink water from a spring, then the pump room is located across the street, on the territory of the "Trade Union".There is also a huge area for walking-a beautiful park!
Come to Ak-Tilek without a doubt!Have a good rest!
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5
1
Dias Z.
Level 5 Local Expert
November 16, 2023
One minus-the room smelled of sewers...
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Гулим С.
Level 2 Local Expert
November 8, 2020
A wonderful sanatorium, a beautiful building, cozy rooms, well-fed, procedures are carried out on time, a wide range of paid services, there is no pandemonium as such. Generally good.
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Харида Мукадамова
Level 4 Local Expert
September 9, 2022
I didn't like it! There are no narrow doctors, shower procedures did not work, hair is in the food, building repairs are required.