Good afternoon!
It so happened that our car broke down in Minsk. We stayed at your hotel for the duration of the renovation. Olesya met us, polite and attentive, thank you very much! Since we did not know when the car would be repaired, we agreed on a daily payment for the hotel. We paid for it every day for 7 days. On the 8th day, we were promised to make a car by the evening. We agreed that we would pay half the cost of the stay by the evening, we gave the required amount, but after 4 hours Olesya's shift came, unfortunately she did not even introduce herself, and started kicking us out of the hotel, shouting that she did not know anything so that we would get out. We have never seen such rude treatment anywhere, she did not even allow us to leave our things so that we could go and find out what was wrong with the car. We had to go to the other side of the city with our suitcases in the cold in the evening and wait at the car service station when they would give us the car. To be honest, I was horrified by this attitude on the part of your employee.
See original · Русский
Михаил Максименко
Level 7 Local Expert
January 24
A very good place, especially for its price. Nice sofas, not bright lights, a small swimming pool, and the sauna itself for dry bath lovers!
We will go on a regular basis
See original · Русский
Владимир прицеп
Level 2 Local Expert
December 4, 2022
Были в этой сауне 20 лет назад ! Дизайн не изменился , а состояние -ДА! При входе "каток" - шею сломать на раз-два. но это ещё ладно. Оплатили на 3 час ,потом продлили ещё на 3 . Заказали доставку шашлыка и разных вкусностей и поэтому , наверное администратор решила - что парилка нам не нужна , и наверное выключила ! Камни уже не "шипели" . И в добавок : Оплаченные первые 3-и часа закончились(незаметно) - вместо ток что б зайти и спросить - Ребята ! продлевать будите? --- грубо сказано:БЫСТРО ОДЕЛИСЬ И УМОТАЛИ ИЛИ ВЫЗОВУ МИЛИЦИЮ . мы просто в шоке .