Your company is positioned as the number one company that produces high-quality food. However, the quality expects to be the best. I bought cream cheese, the expiration date is December 31, after the purchase it was in the refrigerator for 2 days and it was moldy. The temperature regime is observed. Where to send this product to the VA or to the regional sanitation station...

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Ангелина Макеева

Level 2 Local Expert

I open the curd and there's mold and mildew on the package and in the product itself, how can it be kept in the refrigerator for a normal period, as it should be? I ate another curd of the same batch, everything was fine, there was nothing, and then I open such a mess, how can everything be shown in the photo, even if something was wrong during transportation, it was smooth and beautiful everything was fine in the store, but inside, how do you explain this or write a complaint to the sanpin?

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Иван Веричев

Level 16 Local Expert

I got a hair in the center of the curd. I would like to find an excuse for this, but I'm bald, there are no animals, and I couldn't get my hair anywhere else. I would definitely have noticed it somewhere on a spoon if it had been there initially. But here he was not on top, but inside, and I pulled him out from there. Addition: I bought cottage cheese. The very next day, he swelled up, and there was a week left before the end of the term. I don't understand who will pay back the money for such a marriage? You can only throw it in the trash.

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