I arrived at the department in the heat, but it is closed due to technical reasons.for reasons. I arrived the next day and picked up a new card. It was also necessary to close the account using the old card and withdraw the remaining money, the specialist redirected it to the cashier. The cashier said that the money can be withdrawn 15 days after the account is closed, or write an application addressed to the head and, after his approval, collect the money in 3 hours. I decided that I would have to come back in 15 days. The cashier immediately left for lunch.
Then I decided that I needed this amount earlier. I clarified with another specialist, it turns out that it does not take 3 hours to wait for approval, because the request is sent electronically to the head, he quickly coordinates and you can take the money.
It turns out that the cashier was in such a hurry for lunch that she just decided to send me.
A very bad attitude towards clients, at the same time, I want to note that some specialists, on the contrary, behave very friendly, there is a desire to help. But the overall impression is of course very spoiled.
I had to make a third visit to the bank to collect my money.
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Кирилл Тороп
Level 8 Local Expert
September 25
I came to the office of the Savings Bank to apply for a loan "Socrates" for refinancing. It turned out to be a great option that you can get a loan on favorable terms and without too much fuss. I was glad that there are no hidden fees, everything is transparent.
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Соня Е
Level 6 Local Expert
July 17
A loan "Just online" is very convenient. I applied online, and the approval came quickly. The money was credited to the card without delay. You can connect without the help of a specialist and choose a repayment schedule
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Алексей Б.
Level 2 Local Expert
May 31
The replenishment of the RUR card in Russian rubles in Russian rubles via an ATM has been disabled. Now a minute-long operation of replenishing the card in the general queue to the cashier takes from half an hour or more!
Everything is for the client.
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Сергей Лса
Level 10 Local Expert
June 10
A small compartment.
There are practically no queues from 10 to 12 and from 14 to 16.
During rush hours, of course, I don't know, I haven't been, maybe there are enough people.
Finally, an ATM-info kiosk was installed!
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Юлия Б.
Level 2 Local Expert
June 10
The ATM often does not work, the cash registers do not work. Only 4 people work and at the same time there are failures in the programs. It was not possible to exchange the currency after 2 visits to the branch
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Виталий
Level 23 Local Expert
December 1, 2023
Terrible service. In an attempt to issue a bank card, I went to this branch of Sberbank on 12/01/2023. I took the ticket and waited for 30 minutes. Although there were few people, the queue moved so slowly that I had to leave, realizing that it still took at least an hour to issue a card. Of the 8 windows, only the 7th and 8th actually worked, and in the 1st someone hung for a long time. I do not recommend visiting this place if you do not have an hour and a half of free time.
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Давид Лукашевич
Level 2 Local Expert
September 30
It's terrible, I came to the bank to put money in the account, and change the registration number, I come at least 30 minutes before closing, and everything is already closed as if it should be, I do not advise
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Даниил Стещенко
Level 9 Local Expert
August 14
You expect to spend at least 30 minutes in the bank, although there will be 2 people and so every time I enter this branch
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Авгинья Граховская
Level 7 Local Expert
June 3
In a deserted hall with only one person, I had to wait 10 minutes to find out that currency cannot be exchanged on the card
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Елена Камяк
Level 7 Local Expert
July 25
They are wonderful professionals. Smart, clear, and competent. Super
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Влада Мельничук
Level 6 Local Expert
August 20
I liked everything in the department. There is almost no queue, the staff are friendly.
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Сергей Павлов
Level 21 Local Expert
February 1
An ordinary bank branch. The queues are small, there is an ATM. The polite staff helped to understand how to be a guest from Russia with a Sberbank card.
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Максим Савило
Level 5 Local Expert
August 30
I received a Savings card. It is convenient to use, there are many bonuses.
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Лариса Орлова
Level 6 Local Expert
September 29
I wanted to go to the sea, but I didn't have enough money. I took the first step of the loan, it was quickly approved, the money came to the card. I went on vacation, everything turned out great)
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Артур Прокопеня
Level 6 Local Expert
December 11, 2023
The bank's employees are professionals in their field. Applying for a loan online, but we are always ready to prompt you by phone. Convenient and simple.
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994399 Тытюха
Level 8 Local Expert
September 9
A quiet, calm department where professionals work
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Денис П.
Level 2 Local Expert
September 29, 2023
I came to pick up the card, one visitor is served for at least 30 minutes, if not an hour, why do I need to wait until the person who issues the cards sets up the application on the phone, and not a trained person in the hall is doing this. An inconvenient place to wait. I just wasted my time.
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Show business's response
Esterstage
Level 7 Local Expert
May 8
It is more likely to see the Northern Lights in Minsk than their work.
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Виктория Соколова
Level 3 Local Expert
October 6, 2022
Добрый день. Сеголня посетили это «замечательное» заведение. Итог: с истерикой поехали в другой банк. Началось все с того , что мы зашли , ни одного консультанта не было рядом. Нужно было нам всего лишь завести виртуальную карту , БЕСПЛАТНО, и перевести деньги. После того как мы постояли там минут пять , выловили мимо бегущую женщину. Она вела себя очень по-хамски. Начало грубо говлрить , что нам гадо платить деньги, ПЛАТНО становиться клиентам , заключать контракты и тд. Повторюсь , всё было сказанно в ужасно грубой форме. Решили позвонить агенству, которое собственно получало деньги. Оттуда было услышано , что проблем никаких возникать не должно. Попрлсил трубку консультанта, на что хамоватый консультант продолжил хамить , но трубку не взял.
Итог: испорченные нервы, потраченное время.
Добрый совет: сразу едьте в другое отделение.
Конечно не закончу на этом , напишу жалобу. Такое ужасное отношение к клиентам не терплю. Можно хотя бы объяснить нормально было, А НЕ ХАМИТЬ!!!!!
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Владимир Богданов
Level 7 Local Expert
May 20
A good, working terminal. Competent staff
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Никита Березинский
Level 5 Local Expert
June 21
Only two ticket offices were open during the visit. The long wait
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Ольга Силич
Level 2 Local Expert
March 5
They are very slow, they do not want to serve, you need to wait for 1 hour to get a ready-made card.... Very bad…
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SumiDav
Level 11 Local Expert
September 16, 2022
Нет интернета для зала, только для персонала. Мне надо было скинуть денег на карточку Мир, чтобы воспользоваться банкоматом и получить BYNы, чтобы купить сим-карту и дальше спокойно продолжить свое путешествие. С интернетом мне помогла девочка, работающая в подземном переходе в небольшой кофейне. Ей спасибо, вам спасибо говорить, к сожалению, не за что
Show business's response
АЛ
Level 20 Local Expert
September 3, 2023
Все очень хорошо и быстро. Прием по талонам, очереди не большие, внутри работает кондиционер.
Show business's response
Анастасия
Level 3 Local Expert
August 17, 2022
Приехала в банк,чтобы выяснить непонятную ситуацию по действующему кредиту. Мало того что ничем не помогли, кормят завтраками,что завтра с вами свяжется специалист, который неделю почему-то связаться со мной не может. Так ещё и ерунды наговорили по моему вопросу. В другом отделении к сожалению ничем помочь не могут, так как по моему вопросу нужно обращаться в отделение где был взять кредит. И увы это то отделение,где помочь мне к сожалению отказались! Отвратительно
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Show business's response
Оксана Б.
Level 3 Local Expert
January 29
Everything is fine, only the bank works from 10 to 17, at a time when all people are at work, you come at lunch, like 2 people in line, but everything is so long that you have to wait half an hour to put money on the card. Please put an ATM with the receipt of bills so that people do not be late for work from lunch
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ОМАР ХАЙЯМ
Level 4 Local Expert
March 18
The ticket machine does not work, there are no customers and all employees are busy, I wasted 20 minutes!
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Наталья Осипова
Level 11 Local Expert
September 12
Cash was withdrawn without any problems
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Алксеандр Роакшвейч
Level 15 Local Expert
April 29
Unfriendly staff
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Grandest Nothing
Level 3 Local Expert
September 28, 2022
Доброжелательные, отзывчивые сотрудницы, очень помогли и подсказали. Большое спасибо
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Show business's response
Наталья Билявская
Level 7 Local Expert
August 30, 2023
Помогут сотрудники сориентироваться в обмене рублей на белорусские рубли.
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Show business's response
Олег Манько
Level 8 Local Expert
March 14
It's a good bank, but you'll have to wait.
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Александр Неонов
Level 12 Local Expert
July 11, 2023
Наличные рубли обменивать крайне невыгодно!!! Приемлемый курс лишь по карте МИР
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Show business's response
Марф
Level 12 Local Expert
April 21, 2023
Отношение к клиентам на уровне "нет" "выйдите пожалуйста, у нас загрузка наличных".
Show business's response
Дима Походня
Level 5 Local Expert
August 11
Not bad
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Olga Kovalik
Level 2 Local Expert
January 11, 2021
Всегда здесь чисто, персонал вежливый, очереди бывают, но ребята шустрые. Долго ждать не приходилось.
3
Михаил
Level 8 Local Expert
July 17, 2022
Отделение не далеко от метро, небольшой уютное
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Show business's response
artiom morozov
Level 8 Local Expert
May 18, 2020
Единственное отделение в центре без предупреждений меняет время работы. И теперь крутят к хочешь, а в банк успей до 17.00,в рабочее время. На яндекс карты обновление времени работы прислать не хотят. Единица за отношение к клиентам.
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Маргарита Аскунтович
Level 6 Local Expert
September 30, 2020
Всегда хожу в первой половине дня, на мой взгляд самое удобное время, люди еще не проснулись, очередей нет. Персонал всегда приветлив:)
3
Ксюша Постоялкина
Level 2 Local Expert
May 8, 2020
Совсем не понимаю, по какой причине банк сегодня был закрыт раньше времени?!
Никакого объявления не висит. Да и предупреждения не было. Пришлось ехать до ближайшего банка в кратчайшие сроки!
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Лесник
Level 12 Local Expert
August 30, 2022
Можно снять деньги с карты
3
Show business's response
Дмитрий Партон
Level 22 Local Expert
November 16, 2022
Обычный банк
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Show business's response
Владимир
Level 8 Local Expert
June 18, 2019
отделение хорошее,персонал вежливый и внимательный,делал оплату и подсказали как оплатить с меньшей комиссией это большой плюс