Sber Bank

4.5

489 ratings

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Reine Mhamad

Level 2 Local Expert

Maps says they open at 9 but in fact they open at 9:30 and yet you have to wait a lifetime for the bare minimum operation, unacceptable!!! I’ve been waiting for more than half an hour

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Наталья

Level 4 Local Expert

I have been working at this bank for many years, and I am extremely grateful to Olga Evgenievna Dasa Gaitan, my personal manager. She helps me implement all my complex requests as quickly and efficiently as possible. I have great respect for her cordiality and affection for clients, and her amazing customer orientation. I am very grateful to Olga Evgenievna. All my contacts with other bank employees have always been effective. Many thanks to everyone for their hard work.

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Геннадий Орешкевич

Level 3 Local Expert

Sberbank is cheating people with their cards. They called me and offered to open a card, promising that it would be completely free — without service fees. But in fact, the commission is deducted every month. I don't recommend it. In my experience, it is one of the worst banks in Belarus.

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Сергей Тарасов

Level 3 Local Expert

It is unclear why the problem has been created and is not being solved by loading Russian rubles into an ATM. The problem did not appear yesterday, when withdrawing money from the card at the bank's cash desk, the cashier always kindly informs that the cash is in.Russian rubles are loaded at an ATM at the station, in fact, out of five trips there, the ATM did not work once, the second time it was possible to withdraw 20 or 30k, 3 times there are no rubles, I don't even spend time going there anymore. One star for the fact that at least after standing in line at the branch, you can withdraw money.

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Александрина Коренькова

Level 5 Local Expert

They called the bank and asked about the availability of dollars at the cash desk, they said that there is always a similar amount, they came to the cash desk and said that there is no half, contact the manager. We sat near the manager's open office for 20 minutes and left. At the same time, one of the highest courses in the city

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Максим Раевский

Level 7 Local Expert

It was necessary to clarify the terms of the loan, but the department is often crowded. I signed up through the website, came and was immediately served. Everything went without stress, I even managed to solve a couple more questions on the map.

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Ххх

Level 4 Local Expert

The second day we are trying to put money on the card, all the ATMs are out of order. Today we went to the bank at Lenin 26 at 9:00, but they hung a sign in front of our noses. We work from 9:30. Disgusting attitude towards customers.

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Юлия Б.

Level 5 Local Expert

Terrible customer service at the bank branch in Vitebsk on Lenin Street!!!!! There was a queue waiting for 15 minutes at checkout 9, in which there was no one in the queue, not a single person, when they were called, I was also waiting at the checkout for the end of the conversation on the phone of cashier Alesya Bodrova with her girlfriend or mother (judging by the intonation and style of conversation). From this we can conclude that the client is not a priority for this bank!!!!!!

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Вика .

Level 4 Local Expert

I used priorbank, mtb, and Belarusbank, but when I block the ZERO card 2 months ago, and the subscription fee is CHARGED anyway, this is certainly the first time I've had this. The funny thing is that the employee did not warn about this when opening the account. Oh, and yes, an important point, I don't have a physical card either, because when opening an account, there was a phrase: "well, I don't want to give you a free one, there are few advantages, then you can order a physical card in your personal account."

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Фурсов Максим

Level 8 Local Expert

The atmosphere is like in a coffee shop - there is a queue, employees in loose-fitting clothes can discuss current affairs among themselves. It remains to have a snack with a client. I understand Russian trends and managers, but I'm used to classic banking((

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алексей сокотюк

Level 9 Local Expert

It's quite modern. Friendly staff and good service. Business environment. This branch of the bank causes only positive emotions.

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Дмитрий Гуцал

Level 4 Local Expert

Of the advantages, only a polite consultant. I came to the opening, took the 4th coupon, 8 jobs were opened, 5 of them. Surprisingly, only one took it. The rest just sit, talk, and tell jokes... As a result, I sat for 1.5 hours, even though I was the 4th, but by some miracle 25 people were accepted in front of me

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Виталий Гончаренко

Level 26 Local Expert

Excellent bank branch. Friendly staff. Fast service

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Григорий Мышепуд

Level 6 Local Expert

Excellent service, friendly staff, explain everything in detail and are always ready to help with any question. I was pleased with the visit.

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Ольга Шамбанович

Level 7 Local Expert

I connected the Thank You program and now points are awarded every day, which is very convenient. Previously, you had to wait a month with moneyback, but here the points appear immediately after purchases.

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Александр О.

Level 7 Local Expert

you can withdraw Belarusian rubles. I used the sber and Alfabank card. the course was more profitable on alpha

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Ах!Алла

Level 18 Local Expert

On Saturday, there is 1 employee for 5 windows in the 1st hall. I had to pay the state border crossing fee imposed on February 01. The employee of the Savings Bank does not have any banking details. He refuses to pay according to the details provided by me - it is forbidden :)) You need to give a six-digit state payment code, which is not available in the banking directory system. But the only employee got up from behind her window and went outside with me to point her finger in the direction where to go to the neighboring bank, where they know the details. The queue followed us in amazement with the corresponding texts in the back.

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Иван Фетисов

Level 8 Local Expert

Both on! Surprise, surprise, now it is possible to withdraw local money from virtual (electronic) MIR cards at an ATM. Last year, we broke off without plastic...

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Ирина Яскевич

Level 6 Local Expert

It is difficult for everyone, but there is simply a huge amount of sincerity in communication and goodwill here. Competent and attentive specialists. Professional solution of issues, tips and options. The choice is left to the client.

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Андрей Лось

Level 6 Local Expert

I checked the credit potential in SBERBANK in order to be prepared in advance for any situation. It turned out that I could take out a loan on good terms. Now I sleep more peacefully, knowing that if necessary, there is an opportunity to take the necessary amount.

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Дима Савчиц

Level 10 Local Expert

I have been a customer of Sberbank for the second year. I use several products of the bank. Everything is fine. They respond very quickly to requests and always help to solve the problem. There are also very attractive bank deposit rates. I chose one of them for myself, thanks to the competent help of a bank specialist.

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Станислав К.

Level 5 Local Expert

Thank you very much, due to the fault of the bank, a major deal fell through today, because I couldn't pay with a card, I just wrote a refusal, I couldn't withdraw cash from more than one ATM, the same thing, if you have any technical problems, warn customers, and I advise everyone who wants to be served in this bank to think so as not to get into such a situation, I in turn, I am filing a claim with the court. And yes, someone did not answer more than one support number, either the number is not available or I just throw it off. THE MOST RELIABLE BANK!!!!

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Вадим Черта

Level 10 Local Expert

Usually, technical work in a bank is stressful for customers. But here everything is thought out in advance, as clearly and transparently as possible. Everyone understands what will happen and when. This attitude really inspires confidence.

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Юлия Шайн

Level 13 Local Expert

The building inside has been well renovated. The structure has been expanded. There are no problems with queues. The workers there are prompt, with a clear train of thought.

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Олег Тамошев

Level 8 Local Expert

I decided to make a deposit in Sberbank. The consultation was exhaustive, and the registration process was quick. Now I have full control over the online deposit and it's really cool.

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Павел

Level 8 Local Expert

A modern office with high-quality service! I liked the new ATM!

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Валентин Шестов

Level 7 Local Expert

Transferring money through a savings account is a real godsend. I transfer money by phone number to a savings account in the Russian Federation. I don't have any commission-related fears because there aren't any. Money is credited to the account quickly and it is very convenient, especially in emergency situations.

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Татьяна Дмитриева

Level 6 Local Expert

The hall administrator is never there. They're trying to get you to not need your services. Here we have a promotion… And they "forget" what to say. The bank card has expired. I had to order another one. They opened a new account, but they did not say that the old account should be closed. I thought once they took the card, it means that the account is automatically closed. But no. The following month, the abon was removed. card maintenance fee… the one that is no longer there.

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Лиза Д.

Level 9 Local Expert

There was a problem with currency exchange, everything was prompted, explained, as politely and pleasantly as possible

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Роман

Level 6 Local Expert

I've been here 3 times, very long service, defended 30 minutes to buy currency.As a result, it did not work out, the cash registers that do not have full functionality in the hall, it was necessary to re-stand in the cash register that is located at the entrance itself. In general , it is better to bypass this institution .

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Жанна Филатова

Level 14 Local Expert

We exchanged the currency quickly and on favorable terms

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Андрей Пеньков

Level 7 Local Expert

I didn't know that it was so easy and free to check what amount I would be approved for and at what rate. I used the Credit Potential service, and it turned out that the required amount was approved, and I immediately applied online.

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Валерия Рабтинская

Level 9 Local Expert

The staff is always ready to help and seems to know what their clients need. No unnecessary questions, just helpful hints.

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Ярослав

Level 4 Local Expert

The service is terrible, the queue is long. I wanted to close the account, I stayed in the queue for 40 minutes. The problem is in the maintenance of the card, I went on an excursion to Russia, there were problems in calculating the card, they promised that the cards work on the territory of the Russian Federation, but alas, this is a complete deception.

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Екатерина Троина

Level 6 Local Expert

The best Bank in Vitebsk. They will always help and prompt you. A new office is being prepared, like in February. There is parking, which is not available in Alfa-Bank. Cool specialists in working with legal entities. Super Bank

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Коля Метлушко

Level 8 Local Expert

I am very satisfied with the service provided by this bank. My accounts and deposits are under control thanks to excellent online banking. Our specialists are always ready to answer any questions.

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Владимир Чернышев

Level 5 Local Expert

I went to the bank to get the funds. The cash service left only a pleasant impression. An experienced employee, it is immediately clear that he has been working for many years.

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Юрий Тимохов

Level 9 Local Expert

A nice employee of Sberbank helped me connect autopayments to pay for my phone and Internet, thank you for listening and taking the time! A wonderful girl!

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Старый

Level 9 Local Expert

With a small number of people, you have to wait quite a long time.The last time I visited, I needed a consultation.After standing for 10 minutes, I did not see the consultant at my workplace....

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Оля

Level 11 Local Expert

A wonderful bank , plus there are ATMs and a payment kiosk ( available when the bank itself is closed ) . The specialists are competent , a very good bank

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Иван

Level 13 Local Expert

A good bank. You can withdraw money, the staff is good

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Aleks Cool

Level 7 Local Expert

They work quickly and accurately. The work schedule is not very convenient. Somehow I didn't get there, I had to come back again. Hurtful. But it's clean.

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Марина Маквеева

Level 5 Local Expert

The savings card is convenient for daily purchases. The "Thank You" program allows you to accumulate points and use them for various goods and services. The online card processing process took only a few minutes

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Алёна н.

Level 11 Local Expert

Very polite and helpful staff. Any question is not a problem for them. But the course there is a little expensive. I like this bank.

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Наташа Фурсова

Level 8 Local Expert

There were a lot of people on Saturday morning, but for some reason only one of the eight ticket offices is open on a day off. We need at least 2-3.

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НАДЕЖДА Куликова

Level 8 Local Expert

There are a lot of people, just like everywhere else. There is a toilet. Coffee machine. There is everything for comfort while waiting in line.

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Evgeshka

Level 8 Local Expert

A good bank, but with great prospects, refused it, due to the fact that no one warned that there were some additional functions required for the card, for which it was necessary to pay

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шумило Валерий

Level 11 Local Expert

The most inconvenient bank.there are only three ATMs in the whole city.also, in order to put the proceeds, you have to stand with the proceeds in the aisle near the door near the exit to the street.the bank's management is only thinking about how to get more money for the service, but they don't think about their convenience anymore. I do not recommend going there.

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Руслан Н

Level 10 Local Expert

The interior of the bank after the renovation corresponds to the concept of the bank. Very friendly staff. After visiting the bank, positive emotions remain. There are coolers with water.

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Денис Г

Level 5 Local Expert

I switched to the online currency purchase service from Sberbank. The courses are excellent, it is convenient that you do not need to go to the department.

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Sber Bank

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