Sber Bank

Rating 4.3
271 rating
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74 reviews

Level 5 Local Expert
August 29, 2024
The auto-purchase currency service is just a salvation for me. I set up the necessary parameters and forgot. I check – everything works as it should. I am very glad that there is such functionality.
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Level 7 Local Expert
December 31, 2024
I am a shopaholic, and the Savings Card has become my faithful assistant. I transfer money from another card using an EPIP without commission and buy everything I want, and then I use points to return some of the money I spent. It's like an additional discount on every purchase.
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Level 5 Local Expert
February 15, 2024
Unfortunately, after 17 years of cooperation, I became disillusioned with this bank. Although there was a time when I kept their savings and had a salary account. I'm faced with a situation that I don't want anyone to get into. The contract at work ended and I was left without a job. Unfortunately, the combination of several other unforeseen circumstances led to financial problems. According to the concluded real estate loan agreement, I had the right to ask for a line for the next payment for one (!!!) month. No more than 3 times in 20 years of the credit line. I didn't think this moment would catch up with me, but it has come. I got a job at another job, but the period without it hit the family budget hard. As a result, I was refused all requests. Even just reschedule the payment date from the 20th to the 28th. The day of my advance payment at my new job. Even 8 days (!!!) the bank couldn't give it to me. The head of the lending department suggested that I "borrow money from family or friends." I have a perfect credit history. For all the time, there was not a single late payment on any loan, and there were quite a few of them. They just spat in my face. According to some internal rules, as they explained to me, they now refuse everyone. Although I did not enter into any additional agreement with the bank and my right to delay is spelled out in the contract that banks so like to boast about. Remember, friends, this bank does not care about you and your difficulties.
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Level 2 Local Expert
November 25, 2024
3 ATMs and even fewer with the ability to top up the card and half are not working. If possible, choose another bank.
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Level 4 Local Expert
May 10, 2024
The consultant did not call back on the promised day or even a week. They do not solve the issues and cannot give advice. If you come to the bank, it is not a fact that they will give you all the necessary information - they may say that the specialist is on vacation on this issue, come in a week and a half
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Level 6 Local Expert
May 27, 2024
I found out about the currency purchase service through the app. It is very convenient to buy dollars without leaving home. Thank you, Sber!
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Level 8 Local Expert
August 1, 2023
One of the best banks I use. All my wishes were solved promptly and expertly, which were very tricky. I definitely recommend it! I have something to compare it with.
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Level 8 Local Expert
July 21, 2023
Polite staff, clean and tidy office, interesting interior, table for children. There are 2 ATMs on the street. There were not enough banknotes of various denominations in ATMs, but I understand that this is due to another service.
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Level 15 Local Expert
December 9, 2022
I have been using the services of this bank for a long time. The department is well located, the working time is satisfactory in all respects. After the renovation, it became much more comfortable, more space for customers. The staff is attentive, they will always call, warn you that the deposit period is ending, invite you for an extension, tell you the most favorable conditions for the next one.
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Level 2 Local Expert
June 26, 2024
The bank's service is one of the best!!! And the attitude towards customers is very attentive, I am satisfied with the service.
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Level 5 Local Expert
January 29, 2024
I took the opportunity to apply for a loan online. I filled in all the necessary data and received a response to my request within a few minutes. The money came almost immediately to the bank card.
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Level 6 Local Expert
January 7, 2024
I wanted to issue the famous Savings Card)) It turned out that you can even not go anywhere, they sent it by mail in a few days)) So far, I really like this service!
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Level 4 Local Expert
August 28, 2024
It is convenient to sign up for maintenance through the website. Saves time.
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Level 3 Local Expert
July 14, 2023
I have been using the services of this bank for a long time and I would like to say #thank you# to the employees of this bank for their help in solving any issues, especially # thank you # Poltoratskaya Galina as an employee and as a person she is just #smart # she is competent in all matters.Thanks to her for her hard work
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Level 2 Local Expert
September 14, 2024
The service is terrible in order to close the account, you need 1.20 .Horror
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Level 16 Local Expert
January 15, 2022
The bank is very good, it is the only bank in Belarus that provided me with gratuitous (sponsorship) assistance. The bank has a cool application, pleasant service for customers with disabilities and pensioners. Conveniently located, close to the Mickiewicz bus stop. There is also a BPS-bank stop near it. What else should I add? I hope for fruitful further cooperation with this bank and wish myself and you that the money on your cards never runs out. Thanks for attention.
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Level 5 Local Expert
June 21, 2024
I used the service appointment as soon as I arrived, I was accepted. Very good.
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Level 3 Local Expert
June 11, 2022
Well, finally, at least once, I decided to rejoice at the work of the bank, that you can replace the card online (the whole procedure was quick and convenient, the card was made within 4 days) but when I came to the department again, there is only one employee in the department, well, the cashier, the queue is not big, but the person there was a loan procedure, so it takes a lot of time. Therefore, we have to wait a long time. Why not put two or more employees to work.
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Level 10 Local Expert
September 30, 2024
I signed up for a specialist through the website, everything went well. It's nice that the bank thinks about customers and simplifies the process.
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Level 21 Local Expert
October 4, 2024
There is an ATM on the street for convenience
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Level 4 Local Expert
November 22, 2022
A terrible bank! Today I was withdrawing my salary from an ATM, it appeared "Money has not been issued, contact the bank" after checking, the money was debited from the account, but not issued! After contacting the bank, they said that there was a malfunction in the ATM. They said that you need to wait 15 days for a refund (15 days Carl). Since I was withdrawing the entire salary, I was left without a livelihood for 15 days. All my appeals to the bank came down to the fact that they can't help me with anything! They have problems with ATMs, but I suffer. I left a long time ago, but I can't. It's a salary card! Yes, there were a lot of questions about the bank's software.
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Level 29 Local Expert
August 18, 2023
It is difficult to assess in one visit, it seemed to me a normal average department. I withdrew the money quickly, there weren't many people at all…
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Level 8 Local Expert
September 24, 2024
I chose a deposit with a deposit in squirrels). It is convenient that you can add money.
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Level 4 Local Expert
April 17, 2023
Employees work for a very long time, the queues are incredible ( When there were 2 employees working, there were 9 people in the queue. It was necessary to spend half a day ... A large number of employees walk, but several people work.
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Level 3 Local Expert
August 2, 2022
I really liked the service of an employee named Alexander. Everything is very fast, clear and very polite) Thanks !
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Level 3 Local Expert
April 30, 2023
The most inconvenient bank in the city, there is no normal parking for a car, and the staff accommodation inside is confusing
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Level 8 Local Expert
July 10, 2022
The only place in Belarus where I was rude and generally talked rudely! A young man, an employee of the hall, began to be rude to questions about how to withdraw money from Russian cards or exchange currency, and did everything to make it unpleasant to communicate with him! Of course, I understand that he may have had a hard day or something, but I think that if you hold any position or do some Work, you should do it well. After all, it's your choice to work at this job. In general, I hope he's the only one there, unpleasant
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Level 7 Local Expert
July 11, 2022
What can be said about this bank.It's clean, cozy, you don't have time to enter, you already get attention from a consultant and they always ask how to help.Almost in the center of the city.However , there is nowhere to get stuck .nowhere, but it's quite enough.The Sberbank account itself.I like it.Many thanks to Sberbank for the warm attitude towards the client.
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Level 7 Local Expert
July 30, 2024
Bad staff
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Level 18 Local Expert
May 4, 2023
Be vigilant when getting information from employees! Perhaps they are not competent themselves, or they are not telling the information..
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Level 11 Local Expert
March 25, 2024
When compared with branches of other banks, it is a relic of the past
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Level 4 Local Expert
September 2, 2024
A good bank
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Level 2 Local Expert
April 7, 2023
They sell paid services that are absolutely unnecessary, motivating that this is the only way, and not otherwise, without voicing free options
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Level 12 Local Expert
May 16, 2024
A bunch of people are working 1 cash register, 2 closed and left...
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Level 17 Local Expert
July 14, 2023
On a day off, one specialist worked on the registration and issuance of cards. I stayed in the queue for 1.5 hours.
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Level 11 Local Expert
September 17, 2023
They throw away customers using their cards. The cards are paid, and they stop working from time to time. At the same time, the money for the unused period is not refunded. I use their virtual cards. They are free and it's not a pity to lose them.
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Level 6 Local Expert
August 12, 2023
A good department. Everyone suggested and helped with the translations.
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Level 9 Local Expert
July 6, 2024
New service format
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Level 12 Local Expert
August 17, 2022
I liked the department. Located near the hotel (BUG), ATMs are open 24 hours, at any time, if necessary, you can withdraw money.
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Level 6 Local Expert
December 23, 2021
There are two ATMs where you can top up the card, one inside, the other outside, which is very convenient - you can top up the card outside the bank's business hours. In general, everything is fine, the staff are working well.
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Level 2 Local Expert
September 13, 2021
Horror. They became a Russian bank and spat on customers. There are no notifications about software changes (you can't log in to your personal account from Windows XP), or about temporary problems with communication and Internet banking. It is better not to keep money in this bank. And if there is a salary, immediately remove EVERYTHING in order to avoid problems. ATMs are old, they are regularly buggy!!!
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Level 7 Local Expert
January 23, 2024
It is usually a very long time to wait for service
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Level 12 Local Expert
April 25, 2021
Friendly and welcoming staff, specialists combining all professional skills and customer orientation. With shame, George B.
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Level 8 Local Expert
August 23, 2022
Coupon service. Polite staff. Relatively fast waiting time
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Level 16 Local Expert
April 5, 2023
Everything is fine. He gives money only for 500 rubles a week to the WORLD of cards
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Level 12 Local Expert
June 26, 2022
It has nothing in common with the Russian Sberbank. In May 2022 he went to Brest. There are 200 thousand Russian rubles in my hands, but there are no Belarusian ones. In this department, I wanted to replenish the Mir card, they refused, and the Visa card issued in Russia is not serviced there. I had to exchange 25 thousand rubles at the supermarket and spend a week in Belarus
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Level 4 Local Expert
July 25, 2023
The staff is not friendly
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Level 7 Local Expert
September 25, 2020
Terrible bank, staff service is a rude '11 window'. They can't explain anything properly and get into the situation. To close the card, you need to do a lot of things. They won't do it just like that. It is obvious to be afraid of losing customers. In general, if you choose a bank to get a card, then definitely not BPS-Sberbank. The commission is charged for everything. There are no free operations to do.
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Level 2 Local Expert
December 10, 2021
It's a disgusting job. We wanted to open a bank account for a legal entity, wait 15 minutes for a response on the line and promise to call back.
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Level 9 Local Expert
March 30, 2024
Gut
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