Sber Bank

Rating 4.6
728 ratings
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213 reviews

Level 10 Local Expert
October 22, 2024
A very cool bank! The best and most responsive employees work on the ground floor ! They are always in a hurry to help : they are not intrusive and cute , smiling and friendly ) I think I know where my future wife will work) in general, there is no need to worry in queues. Everything is fast and easy ) 5 stars
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Level 6 Local Expert
December 23, 2024
I used to worry a lot about New Year's expenses. And this year, thanks to the Savings Card and the Thank You program, everything went much more calmly. It's especially nice that 2% points are refunded by the end of the year when paying for purchases on Valdberiz, Ozon and 21 Century.
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Level 2 Local Expert
September 16, 2024
Terrible bank, terrible service. There is one information in the cash register, and another at the place where the cards are received. I contacted the bank with the question "Transfer funds through the settlement account of a legal entity in the Russian Federation." Two responses were received: 1. Make a card and pay via ERIP via the Internet 2. Send a physical person to the Russian Federation. to the person through the card by phone number, then he transfers it himself. I was not told that I could pay at the bank. I made a card, when transferring money, it turned out that the EPIP does not apply to international payments, and SWIFT does not pass. I spent the money, after which I experienced a lot of inconvenience: transfer from bel.I can't get money on this card- - I need to replenish it in cash. I contacted the chat support, where I received a response: "In such a situation, the transfer can be made at a Bank branch with an identity document." As a result, the payment was not made. I do not recommend this place to anyone. This is the worst bank I've ever been to.
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Level 2 Local Expert
October 11, 2024
Convenient location, high-level staff, you can always count on a full amount of information and assistance in resolving issues. A comfortable environment.
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Level 11 Local Expert
November 10, 2024
A beautiful place, a convenient relatively electronic queue. There are a lot of people, but the queue moves quickly. People are polite and friendly.
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Level 7 Local Expert
November 29, 2024
I came for a consultation and liked everything. There is a receptionist on duty. It's great because you don't have to wait in line. The room is cool. The staff is polite. There is a cooler with water.
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Level 19 Local Expert
August 1, 2024
Polite staff. There is coffee. Round-the-clock ATM, in a warm room, fast transfer. I recommend
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Level 11 Local Expert
November 7, 2024
Qualified specialists explain the subtleties of concluding/receiving transactions using dotted lines. The waiting time is normal. The parking lot in front of the bank is constantly occupied, it's hard to find free parking, but this is the city center. But the bus stop is public nearby
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Level 7 Local Expert
October 8, 2024
Wonderful service, for registration of the card, instead of queuing on the first floor, they sent it to the second and very quickly everything was issued and an unnamed card was issued literally within 10 minutes
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Level 6 Local Expert
August 16, 2024
Polite staff, everyone takes turns, the only thing I would like is more chairs or benches because there are long queues
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4
Level 15 Local Expert
June 30, 2024
The service is at a decent level. Small queues. Polite staff. They will explain any question. There is a parking place. Overall, a good bank.
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3
Level 5 Local Expert
December 3, 2024
I liked that it is possible to transfer money to a savings card through an EPIP without commissions. This way the points accumulate faster, especially when you often use this card.
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Level 7 Local Expert
October 8, 2024
My salary is in another bank, but I transfer it from the ERIP to the Savings card without problems and commissions. Points accumulate quickly, they can be spent or accumulated immediately. Cool feature!
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3
Level 10 Local Expert
September 25, 2024
I liked how the Savings Bank quickly solves loan issues. Payments always arrive on time, and employees help to sort out any problems.
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Level 19 Local Expert
February 23, 2024
Very polite, competent and responsible staff. Always clean and comfortable. The bank has proven itself over the years from the best side.
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Level 14 Local Expert
June 19, 2024
It is a good bank, but it is a pity that it does not interact with the Russian Sberbank in any way. It would be very convenient for the residents of the Union State. To have a single payment system in which bank cards would be interchangeable. I hope for further integration and unification of Sberbank in Belarus and Sberbank in Russia.
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Level 8 Local Expert
October 18, 2024
It is convenient to use a deposit in Sberbank: interest is accrued automatically, and you can monitor the balance through the application.
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Level 4 Local Expert
July 9, 2023
The work of operators with clients is the norm. Professionally, carefully. But the loan may not be approved without explanation. Everything is clean for me, but it's just that the security service lives a life separate from the law and the rules of decency. When closing a loan, you need to be careful - they leave pennies of debt themselves, intentionally spoil the credit history. A certificate of full closure of the loan is issued only for a fee and not cheap. They sell certificates. There were moments of misleading But for a bank, this is business as usual
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Level 9 Local Expert
October 19, 2023
My favorite bank❤️ I have been a client for 5 years, if not more. I have never encountered rudeness or an incompetent employee. They will always help and tell you. Queues are not crazy, as in other banks. I really like the organization of the space. There are info kiosks in a separate room, which is a huge plus. Over the years, I have not found a single minus. I have made cards how many times, everything will be explained, shown and told, banking will be set up. You change money, certain cash desks are allocated for this, you don't sit in line for three hours, how many times you changed it, you were at least 5 minutes in the bank. I need to put money in, I went to the info kiosk. Not a bank, but a fairy tale. Usually I throw off all kinds of calls, but when they call after visiting Sberbank, I always answer🫶🏻
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Level 3 Local Expert
October 12, 2024
Bank employees are struggling with the Internet. Bosses, take care of these issues. Give your employees the opportunity to work normally.
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Level 9 Local Expert
October 8, 2024
One of the most humanless banks, I will leave, both an individual and a company will be transferred to another. I do not recommend it! Not a bank, but hemorrhoids.
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Level 9 Local Expert
May 5, 2024
Fast service, without looking at the end of the working day and the crowd of customers. Everything is clear on the case, no water. You ask a question, and they give you the correct answer without any possible scenarios. I was pleasantly surprised.
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Level 8 Local Expert
September 7, 2024
The best staff, very customer-oriented, professional and responsive.
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Level 13 Local Expert
November 6, 2023
Applied to open the card. We helped to install the official application, configure it for proper operation. Very nice consultants! Everything is clear and to the point!
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Level 8 Local Expert
February 26, 2024
A good bank. But there are often queues. Sometimes the ATM does not work. There are 3 information kiosks and an ATM inside. Qualified employees.
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Level 6 Local Expert
March 16, 2024
The worst bank I know. Deceiving people at every turn!!! Starting from checking the balance of 3 rubles, ending with the fact that using the card was free and suddenly became paid, the operator replied read the news!! Although ideally I should have called and warned and asked for consent!! I categorically do not recommend it for Homelites!!
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Level 8 Local Expert
August 11, 2023
The best bank in Belarus, personal opinion, I don't force anyone to believe it. A bank that has always helped out, a bank that has an excellent application, a bank that has great offers on loans, on cards, there are interesting promotions! Excellent staff, always helped, told, prompted. The staff has separate 5 stars!!!!
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Level 2 Local Expert
January 17, 2024
There was a desire to take out a loan. The operator was encouraged that the amount that is available to us is quite acceptable to us. We spent a day on registration and waiting. As a result, an SMS came after the call, the amount was three times less. They would have said right away, no. It's not the first time I've come across BPS Sberbank, the wrapper is beautiful, and then as always.
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Level 6 Local Expert
April 13, 2024
The bank is quite normal, but the bank's employees are very incompetent in basic matters. I issued the "Children's" card. The card says MasterCard. I ask, is this Belkart? - No, he says, it's a regular MasterCard, but it doesn't work abroad because of the sanctions. I rephrased the question and asked it again a few minutes later. They said again that it was a regular MasterCard. In fact, this is a Belcard on MasterCard plastic. The card was easily added to Belcard Pay!!!
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Level 6 Local Expert
November 16, 2024
It got worse, the self-service terminal was removed. And now the queue at the bank is just killing...
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Level 5 Local Expert
August 16, 2024
I wanted to take out a loan, but in order to take it, I need a salary of three thousand and above, and simple hard workers are a big deal...
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Level 10 Local Expert
July 26, 2024
High-quality banking services and competent staff
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Level 7 Local Expert
October 21, 2023
Eternal parking problems and be prepared that it will not be fast. Apparently, the staff was reduced. There are no consultants on the hall. Specialists are doing their best. Dear bank managers, please feel sorry for the employees.
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Level 11 Local Expert
April 26, 2024
The department is good, but there are always a lot of people, probably because it is in the city center...
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Level 14 Local Expert
July 13, 2024
ATMs don 't work forever. They charge a commission for transfers from their own clients . I tried to put money through an ATM, it didn't work, it turned out that it didn't work, and the staff sat and watched in silence. Then we decided to inform them that it doesn't work. There was no sign , nothing like that . Given that there is an electronic queue, you still have to wait a long time. Everything is very slow.
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Level 8 Local Expert
February 29, 2024
A very good bank, everything is fast and clear without queues, I really liked it
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Level 10 Local Expert
May 1, 2024
A huge queue works with customers for a long time, I did not wait for my turn, after 45 minutes I threw out the ticket and went to another branch
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Level 5 Local Expert
March 24, 2023
Everything is fine in terms of waiting time - they didn't keep you waiting long. The attitude of the staff, and the attitude towards the client in general, is excellent. They answered all questions politely, with a smile and facts, carried out the necessary operations with documents and are free.
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Level 6 Local Expert
July 6, 2023
It takes a long time to wait in queues. Probably the only place in Gomel where you can deposit cash to a card without %. It's good that at least there is a place to park🤔
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Level 5 Local Expert
November 29, 2024
High-quality service system.
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Level 7 Local Expert
July 18, 2024
The service is at a good level
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Level 5 Local Expert
January 23, 2024
I signed up for service through the website, a very convenient service. You come and they are already waiting for you, you don't waste time standing in line.
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Level 3 Local Expert
November 16, 2022
Using the services of the bank, I was very satisfied, good attitude, everything was clearly explained, and very convenient, compared to other banks, Internet banking, good, clear access to funds
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Level 17 Local Expert
October 10, 2023
There is certainly something to work on, but the staff smooths everything with their attention and care. Thank you very much for your answer and help.
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Level 19 Local Expert
April 25, 2024
The queue is electronic for both floors. ATMs in the Russian Federation and RB cards. Security. Parking check-in from Kirov
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Level 6 Local Expert
September 28, 2024
I took a deposit for 275 days in Belarusian, the conditions are normal. I consider the benefit already) well, at least I won't spend this money))
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Level 20 Local Expert
February 6, 2024
An excellent bank with convenient products and customer service. I recommend it!
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Level 6 Local Expert
July 24, 2024
There is not enough parking space
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Level 13 Local Expert
April 19, 2023
It was necessary to transfer money to a Sberbank card in Russia And this turns out to be a big problem I found the solution in this bank We made an Internet card, filled it up and transferred it
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Level 18 Local Expert
June 5, 2023
As in a bank, without preludes, quickly, to the point, corresponds to reality, according to the data and the required client requests, Of course, the service is expensive.
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