Scat Airlines
17 reviews
August 8, 2023
Disgusting attitude towards passengers. I entered my last name incorrectly when booking a ticket, noticed an error and applied for an adjustment a WEEK before departure!!! Upon arrival at the airport in another city, it turned out that the company had not bothered to make the announced adjustment IN a WEEK. As a result, round-trip tickets were lost, for only 33,000 rubles. I wish the owners of the company and its management to get into a situation like mine more often (((
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1
November 29, 2022
The flight was rescheduled for 8 o'clock, without notice. Because of this, I did not have time for the second flight, why such a negligent attitude of the company is unclear. At the same time, it is not the cheapest airline. That's also how the problem gets through. At least you answer people on the phone, I listened for an hour that my position is in queue 4. In general, it seems that you already need to close this sharashkin office with such a loyal and not professional attitude to YOUR clients. The funniest thing is to come in and see the hyped comments of bots about what a cool airline. At least you take more expensive bots so that the comments are different. Thanks to the airline for a great vacation and lost money
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3
November 7, 2022
The best airline in recent times that had to fly! On November 3 to Astana from Moscow and on November 6 back from Astana to Moscow! Thank you for the wonderful flight, food, and service! The best pilots!!! The best food (lots, varied and delicious), everything was on 5+
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4
January 21, 2023
Irresponsible, arrogant.
I do not recommend buying tickets here. Save your nerves, they say they are not recovering
All flights as one - delays, postponements, in 10% of cases, SMS messages were received about an hour delay, in fact, they were delayed for 3 hours
Water on flights is sometimes paid, sometimes not. They don't feed on airplanes, but these are small things, but there are no delays of 6 hours at all
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1
November 27, 2022
Why do you show the reference number on the website if you do not pick up the phone with your positions then 10, then 9, then 8, you got 30 minutes waiting for an answer, at first it was interesting after what time they would pick up the phone, but then it was no longer interesting, the balance ran out and no one called back, but it was necessary to find out elementary what time the flight was postponed!! In general, only emotions!!! I called from 17.40 to 18.25 on 27.11
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2
December 7
Lately, there have been continuous flight postponements, for no apparent reason, not really sitting at the airport, in a strange city for an extra few hours
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January 4, 2023
I've been trying to get through to all the numbers for 2.5 hours. NOWHERE!!! IN GENERAL! I am already trying to get to any of their offices in Kazakhstan from my city. I CAN'T GO ANYWHERE AT ALL! It's just awful! I will never fly with their company and I will not recommend them to my loved ones!
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1
August 14, 2022
A very terrible airline, a complete dilution, incompetence of both employees and owners, apparently, a representative at the airport can solve absolutely nothing except repeating the airline's rules as a mantra, the flight is always delayed, the planes are old and not very well served, my if you want to fly, approach the choice of the airline very carefully
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3
September 27, 2022
I gave 150 thousand rubles for the tickets. The first flight (SCAT) was delayed, therefore I could not get on the second flight. As well as I couldn't return the money either, although I took tickets with full insurance in case of a refund! The status "waiting for a refund by the airline" has been suspended for a day. Operators, solve my question, otherwise I will send you an official complaint
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3
1
January 30, 2023
Good afternoon, constant delays and cancellations of flights for a / c Skat have become the norm unfortunately, I hope this will stop sometime and everything will be as it should be. The stingray is associated with the stereotype of the risk of not flying away, being late is such a waste of time in one word.
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September 28, 2022
09/28/12 flight 725 was delayed for 2.5 hours plus a flight time of 1h10min.in total, 3.5 hours elementary could not put drinks / water tt.d/ but the sellers went around the cabin.businessmen are lousy.
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2
1
May 13, 2022
This is the most, most terrible airline I've ever flown. Boarding is almost always delayed, flights are postponed without notification of the postponement (it just becomes clear that the plane will not leave on time). If you have mixed up (or your registration agent) your last name and first name in places, then get ready to buy a new ticket! And this will be revealed only at registration, because the site was made in 2013, ticket verification does not work, and there is no contact center! Well, that is, it seems to be there, but there is always "all operators are busy, call back later" and end the call. In general, the worst thing is that you can just not fly away.
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2
1
January 8, 2023
Flight delays of 5-8 hours are a common thing for them
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July 15, 2022
A disgusting airline. It is impossible to reach the operators.
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2
1
January 16, 2023
Excellent sales consultants
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January 14, 2022
The flight was canceled 2 times and there is no refund.
A complete disappointment.
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3
February 18, 2020
A wonderful airline. With good service.
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1
6