Scientific Center of Urology named after academician B. U. Jarbusynov

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Level 2 Local Expert

On 05/08/25, I went to the center to consult a urologist (I planned to have an operation at the clinic). The doctor, Nabi Nurbek Ainabekuly, came out. He escorted me to the office, when we entered the office, a girl stood in front of the door and asked if there would be a doctor's appointment, to which Nurbek said that he was not there yet, he would be later. As I realized later, it wasn't his office, but another doctor's, because all the time we were in the office, people kept coming in and asking the doctor who was seeing him, when he would be and where he was. It all ended with the fact that after 5 minutes the doctor who receives in this office came in and said - Nurbek, come on, I have people, come out. Nurbek spent a total of 6 minutes on me, including my words about the symptoms + examination. After 6 minutes, he came out, shook my hand and said, "Come for the operation," without really explaining anything. If you subtract my conversation and the time for examination from the 6-minute appointment, and the time spent with the people who came in, you will get a maximum of 2 minutes of consultation. As for me, it's very strange - a person comes 2,000 km away to you for a normal consultation and further surgery, and you give a consultation for 2 minutes, and even in the office of another doctor who also sees patients. And for all this, I paid 11,000 tng. I spent 4 days on the road and money, respectively (accommodation and food), and then this ... I left the office and went back to the reception to the girl (Kopbai Sandugash Maratkyzy) and explained the situation, said how it was possible to make a decision about surgery after such a consultation, and asked me to make an appointment with another urologist, if necessary, I can pay extra. Sandugash refused and said - if you want, pay 11,000 tng again - then I will write it down. She just shrugged her shoulders at my words and arguments and said no. I do not know how the doctors operate, I have not reached this stage, and I cannot evaluate the operations specifically. But the preliminary stages are just terrible. Of course, I didn't have surgery there. I had to go to Astana, I was at an appointment there, the doctor gave me 30 minutes, and he explained everything properly, showed me the symptoms and much more in the picture. The review is real (I wrote everything as it is) and if the management of the Scientific Center reads it, write to me and I will send you payment receipts and a conclusion if necessary.

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Daniken Musa

Level 12 Local Expert

In general, this urology center is not bad enough, it seems that doctors, given the flow, have a lot of experience in urology. I do not recommend contacting the budget department, (I heard the doctor and patient arguing, it was harsh) because they will treat it not very well. But in the paid one, it's another matter, alas, and ah, but what can you do, these are the realities. By the way, I advise you, if you want to save money and decently, then do not take the tests that they will prescribe here, especially the blood, it will cost a lot, it's better to do it in another specialized laboratory. The pharmacy inside is a relic of the USSR.

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asel ashimkhan

Level 2 Local Expert

It was necessary to consult a urologist for a child with severe cerebral palsy. On the recommendation of the polyclinic at the place of residence. The doctor's office does not invite you until the ultrasound is completed. I have a CT result on my hands and an ultrasound scan. The doctor didn't even look at the ultrasound result. A complete rip - off . God is your judge.

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Валентин Вальтер

Level 7 Local Expert

Real professionals in their field! Professor Aref, Doctor Shavkat Rahimovich! Nurses, staff! Good attitude towards patients! Modern interiors and modern rooms! Thank you for having such an Institute of Urology!

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Ирина Авхимович

Level 7 Local Expert

It is a very large institute, it has its own laboratory for testing, X-ray, CT. But it is very expensive for people with average and lower incomes. The doctor's appointment is 10-15 thousand, depending on the qualification. It is impossible to get a free referral to a polyclinic for CT scan. However, treatment is possible according to the quota. And it's very clean, the doctors are polite. Parking is a problem. Own parking for employees only. There is nowhere to stand by the road, everything is occupied.

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Владимир Напреев

Level 2 Local Expert

Several times I had to undergo treatment in the department of reconstructive plastic urology of the National Medical Center. I think I was lucky to be treated here by the doctors of the department. The plastic surgery was performed by KUSYMZHANOV SUNIYAT MIRZEKENOVICH, the head of the department, the attending physician was NURZHAN RINAT MARATULY, the urologist of the department.Many thanks to them for their attentiveness, professionalism, clear consultations and appointments.Professor Kusymzhanov has trained many wonderful doctors who work in many clinics in Kazakhstan.Rinat Maratovich is always ready to help, does not refuse advice and tips.It's nice to see such an attitude towards patients.

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Динара Жуманова

Level 5 Local Expert

The best staff, professionals in their field. Doctors perform dozens of operations daily for young and adult patients with the most complex urological pathologies using the most innovative methods and modern equipment. Excellent faculty, solving difficult tasks!

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Амина Исаева

Level 2 Local Expert

I want to tell you how my treatment went at the Institute of Urology, in the paid department (1st department) The head of the Khakhazov department, Yakub Zakirovich! Just a super person ! He is very attentive to his patients, who can stand up for his department like a mountain! And therefore, you can safely rely on him in any situation! Big Rahmet balam! May Allah make all your dreams come true and Allah will open all your paths and roads to you! My attending physician is Candidate of Medical Sciences Gulnara Afkadyrovna Eminova! You can talk about it endlessly ! This is a man, and a doctor with a capital letter! This is a doctor from Allah! For 7-8 years now, I have been treated only by her! She feels the pain of every patient on herself! If the patient smiles, she does too, if she cries, she tries to calm down, and always tries to please the person! May Allah grant her all earthly blessings, and most importantly longevity and health! Amin! Altynai Khasenovna! This is just a golden man who tries to please everyone, please everyone, make everyone feel good, even just with his soft words! May Allah grant you health and all earthly blessings and longevity! Amin! The nurse girls are little angels! Who fly from one ward to another every now and then , and only feel tired in the evening! May Allah reward them with all the benefits of the earth and, most importantly, health! But I also want to tell you about unpleasant situations : I was prescribed plasmophoresis , and UFOs. I can't say anything bad about the young nurse Yerasyl . The boy's golden hands are trying to make the intravenous injection as good as possible. Rahmet balam! May Allah reward you, and all your dreams will come true !!! However, the head of the hemodialysis department, Askhat Kalkenovich Armizov, upset me very much! The first day of electrophoresis turned out well! Nothing happened the second day! I just left 250 grams of my blood for nothing. But the most important thing was when I just went to the plasmophoresis and asked the nurse about the price , and he answered me for three procedures of 55,000, and UFA for 5,000. But the doctor, when on the second day it was not possible to continue the procedure, tells me, are you aware that for one procedure 55,000. My temples throbbed in surprise , I answered how it was , the nurse told me a different price . And he began to resent that the nurse was new and didn 't know anything ! And he scolded Yerasyl! I said that I would not pay 110,000 thousand for two procedures, since the second one did not work out, he says how it is, I bought all the equipment for money! And with anger I left the office , and then five minutes later I came back and said okay , so that it wouldn 't be difficult for you , I agree you will pay 55,000 to the cashier , and then I will give you my account number and you will drop me 27,500 and you will be fine and I will pull out my expenses! Interestingly, I said that I would not pay anything and would go to the director! I wrote a statement and went to room 236, here in general there was such an incident from which I was very unhappy. I was sitting and waiting for the doctor from room 236. A young employee comes up to the office and asks me who are you waiting for. And I told the head of urology! He turned to me like that and said in a careless voice, I'm not the head, I'm the deputy director (Kozhamzharov Alizhan Sovetzhanovich - chief physician) and repeated it again!Stay with me seriously ill, he said with anger in his voice. I just wanted to tell him! Listen, it's not a place that makes a person beautiful, but a person is a place! And without any pleasure, I knocked on the door again with my roller walkers, and asked myself can I sit down? He said yes. What question did you come to me with , he said , and I told him everything . But before that , she apologized to him . Having told him from where do I know if he is the head or the deputy director ? When I visited the minister myself , when my husband died abroad and he greeted me very politely and beautifully at the government house ! I felt so hurt. I am 70 years old , and in front of me is a practical boy . And it behaves like the navel of the earth ! So what can you expect from other health workers? And so the man who promised to find out and even threatened to dismiss the head of the department of plasmophoresis and hemodialysis did not even deign to call me, although he promised that he would call. I don't want an elderly person like me to be in my place, who won't even dare open her mouth and silently pay! Of course, I will not leave this matter like this and go to the Minister of Health! And let them deal with all these people themselves ! If they work, they get paid.And we are simple people . I am, for example, the mother of 5 children and the grandmother of 25 grandchildren . I have a medal for motherhood. And at one time it paid everything that the state should ! Like all normal people ! She raised 5 of her children for the benefit of Kazakhstan . Who are honest taxpayers! And I hope that the Minister of Health will listen to me and understand! And he won't tell me do you know where you got to? To the Minister of Health himself !

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Берік имашев

Level 3 Local Expert

They serve me very well, I had an illness, but I came here and it's healing, and people from different cities come here.

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Татьяна

Level 5 Local Expert

I really liked the nurse and nurses at the medical center. They have a very good attitude towards patients. A good well-paid team. Thank you very much for your work and patience. I'll write about the doctors later.

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Ирина Катионова

Level 7 Local Expert

My husband was helped only here. Prostate adenoma. She's gone. Everything is fine. The doctor ZHASULAN KAIRATOVICH IS AWESOME))) I ACTIVELY RECOMMEND IT. The right decision was to go there

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$herCa$HthE1st

Level 11 Local Expert

Somehow I got here in the online mode and everything is fine, surgeons are profiled, nurses are just "sweethearts" doing good and useful things.

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Ольга Малкова

Level 11 Local Expert

Excellent medical center! Excellent diagnosis, good urologists!

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Сергей Смит

Level 7 Local Expert

Mom is undergoing treatment. Very polite honey. Sisters. Competent doctors. Good equipment.

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Т Д

Level 4 Local Expert

At least educate your doctors a little. They don't even hide their faces. They also awarded me a medal.

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Вера Горелик

Level 4 Local Expert

In this center =all services are at a good level + qualified doctors

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Надежда Менх

Level 4 Local Expert

The doctors are not bad, but the nurses are just terrible! Droppers are put on and go away, you have to shout, there is no call button. Male patients come into the ward and climb all the beds with their fifth point. The bed linen is dirty and full of holes. Some patients are free to smoke in the ward, they respond rudely to the remark and say they say pay like me and you can also do whatever you want. It's a shame and not pleasant. It turns out that everyone is corrupt. You can't do that, not humanly. And so the operation went great, the doctors of the highest category are hyper caring. The attitude is as it should be.

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Улан И.

Level 8 Local Expert

We have the most qualified specialists here, believe me.

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Анюта

Level 8 Local Expert

Gulnara Afkadirovna prescribed treatment, thank God everything helped.

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Наджибулло Кувватов

Level 10 Local Expert

I haven't been there for a long time, everything is so beautifully and comfortably done , Dr. Orif is a professional in his field,

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Джамиля Бутабаева

Level 9 Local Expert

The husband was successfully operated on, according to the portal. We thank the doctors and medical staff. They are very scrupulous about hospitalization, they do not put them in the hospital if there are inconsistencies in the tests. We recommend it.

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Светлана Мукатова

Level 5 Local Expert

My spouse had a successful operation. Thanks a lot to the professionals

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aif0101

Level 10 Local Expert

Guys! I strongly advise everyone to undergo a comprehensive examination of the kidneys and pelvic organs once a year, prostatitis is waiting for almost everyone around the corner, an insidious and dangerous disease that has been practically unnoticeable for many years. The staff at the institute is friendly, the doctors are very highly qualified, they have fully examined, made the correct diagnosis, and prescribed high-quality treatment, it is expensive, but it is worth it.

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Юля

Level 5 Local Expert

Of course, the prices are a little too high, but in general, doctors know what they are dealing with, if you have an operation here, do not hesitate, surgeons are from God

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D-overman

Level 21 Local Expert

There are many specialists who have extensive experience. The equipment is very modern, even a conventional ultrasound is many times better than in clinical hospitals. In paid branches, the service is at the level of

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Елена Райынбекова

Level 5 Local Expert

Maybe the doctors are good, after all, the republican institute, but the prices are inadequate, starting with the cost of tests, ending with examinations.

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Татьяна К.

Level 7 Local Expert

Queues are everywhere. One ultrasound room is a horror! While you wait for your turn, you can wet yourself. The staff is friendly. I think the doctors are good, but I can't say more precisely now- the treatment has just begun.

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Елена Дрейлинг

Level 11 Local Expert

The Institute of Urology, doctors of the highest category, a polyclinic downstairs, surgeries are performed on the upper floors

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Булат Байгунаков

Level 8 Local Expert

The doctors are highly qualified. But the building itself, the chambers are 19th century.

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Николай Шрамков

Level 9 Local Expert

I have already written about this center.There were many comments.But as a good thing, I want to say that the doctors helped me a lot.After a month-long course of treatment, I just recovered and feel great.Thanks to the wonderful specialists, although again I want to repeat that the services are very expensive, even when taking tests, they are three times more expensive than in Sunkar and even more so in Olympus

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Roman

Level 25 Local Expert

Real professionals work here! They are constantly improving and keeping up with the times ! I would like to say a special thank you to the doctors and the lawyer!

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ольга кудрявцева

Level 4 Local Expert

Cleanly carefully carefully Professionally competent specialists

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Илья Гольбрайхт

Level 9 Local Expert

Very expensive services, obviously not for ordinary people...the cost of admission in 2021 is from 8.5 to 12 thousand tenge!I gave 7000 for a urine test for the composition of stones!CT and MRI generally have cosmic prices! Doctors are the same as everywhere else, they don't stand out in any way...money-hungry people just gathered under a sign with a loud name, in fact, the most ordinary commercial clinic, of which there are thousands in the country.

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Сергей Суслов

Level 15 Local Expert

The queue for recording and taking tests is long, they write something in the journal. We need to do everything on the computer to make it faster.

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Fake Nur

Level 10 Local Expert

The best doctors in this area in the country, the conditions may not be the best, but the attitude of the staff and doctors is what the doctor prescribed

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Almas Kerim

Level 16 Local Expert

Just outwardly, it was July 21, the height of the red zone. There is no parking, you can't even bring an old man inside, only from the street. there are a lot of people on the porch, half of them do not observe the mask regime, everything is crowded, as if they want to break inside. Maybe we should put chairs, benches outside, organize a queue? But it is clear that the management does not pay attention to this. I made a circle for a block, so that I could come and pick it up later.

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Sergey Fedorov

Level 10 Local Expert

I was lucky to get an appointment with the professor. A lot of experience and knowledge is important. Admission is three times more expensive than in conventional clinics - the accuracy of the diagnosis and the prescribed treatment are worth it

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Зарина Хасамдинова

Level 6 Local Expert

The most qualified doctors

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Семён Г

Level 6 Local Expert

In general, it is normal, but there will be no additional communication with the administration! And so everything generally does not work badly anymore! So to speak, purely in Almaty!

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Анара М.

Level 5 Local Expert

I thank the young, promising doctor Khakhazov Yakub. He always explains everything, explains everything. A doctor with a capital letter

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Вера Карябкина

Level 9 Local Expert

The prices are cosmic, the doctors are not talking about anything

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Айгуль Айгуль

Level 4 Local Expert

Not cheap... but they are being treated. Some of the tests can be done much cheaper, if not urgently. Review your Urology Center price list.

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Нурсауле Дюсекенова

Level 11 Local Expert

There is no parking for patients. For that, 2 barriers are only for Their Own, which are half-empty

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Alimzhan Tokhtakhunov

Level 15 Local Expert

The doctors are very polite and very clean in the hospital and take good care of the patients I recommend 👍

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Кахарман Нусупов

Level 10 Local Expert

Medical business 👎

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Ирина Айсаева

Level 5 Local Expert

Good specialists!!!

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Александр

Level 18 Local Expert

The operation was performed on the child, everything went well. Good specialists. Thank you.

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янна сайдалиева

Level 10 Local Expert

There is always a queue when they are not allowed inside according to the quota, I understand in the summer, but now the service is poor, I do not know the treatment

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Гульбахар Талипова

Level 9 Local Expert

It is paid and it is not possible to see patients

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Камила Бекмухамедова

Level 4 Local Expert

The doctors are good, kind, understanding. The nurses are also very friendly. Only the wards are quite old, above 2 floors, the hospital looks terrible. Tests, ultrasounds, X-rays, etc. are all very expensive. The reception is also quite expensive. There are no elementary benches in the courtyard of the hospital. 4 stars only for the staff

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Scientific Center of Urology named after academician B. U. Jarbusynov

66 reviews