We were at the institution with three children on a day off, in the morning, so far there is no such influx. The park itself is cool, with a variety of trails. But there is a catastrophic shortage of staff. They started barking at the children while they were putting on their equipment, because the instructors had to run on. As a result, passing the tracks on the lower levels, I had to wait for the children to be unfastened, look for someone to launch onto the track. When asked where the beginning of which route was, they answered rudely, the children had to translate everything into a joke so as not to spoil their holiday. with the tracks on the upper levels, there is a difficult section on the easiest one, where three children started crying for 15 minutes, fortunately, the instructor was not far away. But when my child reached this area and was just as scared and started crying, there was no one nearby, scream- fistula. If there are such places, then probably the instructors should be there all the time. And in principle, taking into account the height, the instructor should keep track of the children... In general, the place is good, there are big questions about the number of staff.
We took unlimited time for 2 hours on all tracks, but after an hour there was nothing to do there
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olga korob
Level 9 Local Expert
August 10
It's actually a great place. Before using the services, make sure that the child is not afraid of heights. We celebrated birthdays more than once and just made trips with children to this park. It happened that one of the invited children was afraid, or was too young in age - then we had to look for other entertainment and, of course, there can be no question of a refund, and unlimited costs 80 rubles. Once at a birthday party, an 11-year-old child was scared and we did not use the service, and the second time a 6-year-old child was paid unlimited and passed only the lower tracks once. So it's better to think carefully about what suits your children.
I often spend time with my 10-year-old daughter and her friends. As a rule, we spend 5-6 hours with a break for lunch and shopping. My daughter is delighted. But there is another nuance. As a rule, the instructors are very friendly and ready to help. It happens that they even communicate with children creating a friendly atmosphere, BUT 08.08.24 it was just terrible. I brought a group of children to unlimited. At the second level, the young man worked very conscientiously, sent children to different tracks, instructed. At the same time, the instructor girl at the kid level was on the phone all the time. She had to be called all the time to unfasten the child. The adult could not move away, otherwise the child would have been hanging on a leash for half an hour. With minimal employment, the park had to wait a long time. Several times I myself, having understood the principle of operation, redirected the child to another track, until the guy from the second level made a very fair remark to me and came down to help me. The girl was just doing a favor by approaching the children.
Yes, the park is cool, and in general there is no alternative to such a park... But I would like the service to be appropriate.
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1
Руслан Гирилюк
Level 11 Local Expert
November 9
There were nuances with the recording, but the event itself to celebrate the child's birthday on 26.10 went perfectly, passed all the tracks, got tired). The administrator is generally well done, she came early, told me everything - a professional!) Go, the child will be happy!
The instructors are a little tortured, or it seemed.