A disgusting SDEC point. I don't know how cute and professional the girls work there, but the cost of transportation is inflated professionally. Add 25% of the cost to the easy one. They asked the girl to send a parcel with the SDEK parcel tariff - as a result, in addition to the "parcel" box, packaging and wrapping paper were written twice in the invoice, allegedly 3m. As a result, the delivery went from conditional 1500 rubles to almost 2000 rubles. The parcel will arrive to the recipient - in principle, we will open it under the camera and see what kind of packaging is there for 450 rubles, given that the contents were already packed in our box + a box from the parcel tariff was added. And it would be fine if the amount was small, but here it's just outright arrogance and making money out of the blue. I also wrote an appeal to the SDEK hotline on this occasion. P.S. I am attaching a photo of the received parcel. I ask the detectives to find 3m craft paper for 150 rubles and a package for 300 rubles in the photo. The box on the right is the sender's box. All that the operators added was just stuffed with OLD cardboard and that's it. And they threw 450p on top of the invoice. Great office, nothing more to add. Most of all, it is surprising that the employees of this office, when the proceedings in this situation began, still do not recognize their jamb and do not want to resolve the situation peacefully.

See original · Русский

Арина В.

Level 2 Local Expert

A terrible pick-up point with boorish service. Where, in addition to unpleasant and tactless communication with customers, they try to make money by shoving additional "paid bags". Moreover, the day before, I sent a parcel with the same contents, but from another point and there were no questions about the packaging, the goods are not fragile. And then the employee decided to stuff 300₽ worth of bags when they didn't ask at all. There was nothing but indignation and displeasure at the request to make an application. The work of the staff leaves much to be desired, and even better, a complete change of personnel. As a result, the parcel was sent to Donskoy St., where the staff worked very pleasantly, politely and quickly. But it's not the first time people have been fooled like this with a bunch of packaging on Karbyshev. It is easier to visit another point and send the parcel in a good mood without hassle.

See original · Русский

Екатерина Пересада

Level 2 Local Expert

Very nice and friendly girls, they explained everything clearly on the shelves. I sent a fragile cargo, it was packed well, the cargo arrived in one piece. Thank you very much for the work 🫶🏼🫶🏼🫶🏼

See original · Русский

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42 reviews