A disgusting SDEC point. I don't know how cute and professional the girls work there, but the cost of transportation is inflated professionally. Add 25% of the cost to the easy one. They asked the girl to send a parcel with the SDEK parcel tariff - as a result, in addition to the "parcel" box, packaging and wrapping paper were written twice in the invoice, allegedly 3m. As a result, the delivery went from conditional 1500 rubles to almost 2000 rubles. The parcel will arrive to the recipient - in principle, we will open it under the camera and see what kind of packaging is there for 450 rubles, given that the contents were already packed in our box + a box from the parcel tariff was added. And it would be fine if the amount was small, but here it's just outright arrogance and making money out of the blue. I also wrote an appeal to the SDEK hotline on this occasion.
P.S. I am attaching a photo of the received parcel. I ask the detectives to find 3m craft paper for 150 rubles and a package for 300 rubles in the photo. The box on the right is the sender's box. All that the operators added was just stuffed with OLD cardboard and that's it. And they threw 450p on top of the invoice. Great office, nothing more to add. Most of all, it is surprising that the employees of this office, when the proceedings in this situation began, still do not recognize their jamb and do not want to resolve the situation peacefully.
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Арина В.
Level 2 Local Expert
February 24
A terrible pick-up point with boorish service. Where, in addition to unpleasant and tactless communication with customers, they try to make money by shoving additional "paid bags". Moreover, the day before, I sent a parcel with the same contents, but from another point and there were no questions about the packaging, the goods are not fragile. And then the employee decided to stuff 300₽ worth of bags when they didn't ask at all. There was nothing but indignation and displeasure at the request to make an application. The work of the staff leaves much to be desired, and even better, a complete change of personnel. As a result, the parcel was sent to Donskoy St., where the staff worked very pleasantly, politely and quickly. But it's not the first time people have been fooled like this with a bunch of packaging on Karbyshev. It is easier to visit another point and send the parcel in a good mood without hassle.
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Екатерина Пересада
Level 2 Local Expert
October 24, 2024
Very nice and friendly girls, they explained everything clearly on the shelves. I sent a fragile cargo, it was packed well, the cargo arrived in one piece. Thank you very much for the work 🫶🏼🫶🏼🫶🏼
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Оксана Ворникова
Level 6 Local Expert
November 5, 2024
Good staff, young girls, attentive, helped to take care of everything, sent it quickly! I was very pleased and had a good impression of the item, thanks to them!
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Дарья К.
Level 3 Local Expert
February 25
I use this PVZ very often, and, as always, everything is great! The staff are always friendly and will help with the design and packaging. We've done repairs — now it's even more beautiful!
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Машка Гурина
Level 2 Local Expert
October 24, 2024
A good pick-up point, in a convenient place, beautiful girls - they will explain everything clearly and to the point and tell you how best to send it🙂
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диана никончук
Level 3 Local Expert
October 25, 2024
A great point. Good staff. Polite. Everything was delivered quickly and efficiently. I recommend
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Екатерина Кончёнова
Level 3 Local Expert
October 24, 2024
Excellent service, friendly female employee, quickly arranged and packed the parcel, thanks to her
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Джеймс Рони Дио
Level 12 Local Expert
May 15, 2024
A very cozy delivery point, lovely girls, everything is very professional and clear, I arrived, asked for the best, explained everything, gave a box, handed it over the next day without any problems. In general, I recommend it.
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Марат Магеррамов
Level 5 Local Expert
June 11, 2024
It is located in the center, there is an entrance where you can drive up to unload or load an oversized parcel. At the center, two specialists, friendly girls, quickly helped to send everything.
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Бондарь Сергей
Level 4 Local Expert
February 24
It's fine, there are no queues. A small compartment. It was issued quickly. There is parking for cars.
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Юля Хомич
Level 3 Local Expert
December 8, 2024
Disgusting. +50% to the cost of paper and bubble wrap. Despite the fact that the packaging was minimal. The operator just added the amount.
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Валентина Мушиц
Level 4 Local Expert
December 10, 2024
Fast delivery, a place in the city center, everything is fine
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Виктория И.
Level 4 Local Expert
June 22, 2024
The girl answered all the questions in great detail and politely, helped with the parcel. This item is much nicer than on Moskovskaya Street.
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523870 Мошкова
Level 2 Local Expert
November 6, 2024
Very nice girls, polite. I liked everything.
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Павел Щеголев
Level 9 Local Expert
September 26, 2024
Very bad , the glass is not sent, the knives are not sent to the horror service
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Марина Кутузова
Level 7 Local Expert
December 24, 2023
I really like sending parcels from here!
The workers will prompt and help to collect the parcel!
I recommend this particular shipping point!
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Ольга
Level 6 Local Expert
January 18, 2024
We did not meet the promised delivery time, from the word at all. The worst delivery service, Belpost delivers by regular mail much faster.
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Валик Ирудкин
Level 2 Local Expert
October 25, 2024
Nice CDEK item, lovely girls
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Оксана Д
Level 9 Local Expert
January 21, 2024
A good point. Cultural staff. Quickly. High quality. I recommend.
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Татьяна Брестель
Level 2 Local Expert
January 24, 2024
I really like the item. I use his services all the time. I'm sending it from Chelyabinsk. Everything comes within 7 days. I recommend.
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Анна Захарова
Level 4 Local Expert
February 16
Best of the best. I recommend 🫶
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Юлия Максимович (Козубовская)
Level 18 Local Expert
March 11, 2024
Polite staff, they will tell you everything.
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Александр Б.
Level 9 Local Expert
July 30, 2023
Fast, reliable... A competent specialist at the reception of the expedition. The documents reached Moscow in two days!!!
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Евгений Савчук
Level 7 Local Expert
December 18, 2023
Everything is fine, but it is clear that the item is too old, everything is shabby
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Любовь П.
Level 5 Local Expert
July 3, 2023
Everything is fine. I sent myself a cargo from Brest to Tyumen. It's only 7 days fast. I recommend.
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Андрей Дец
Level 9 Local Expert
November 16, 2022
To be, of course, in the "chigiri" ))) but in general everything is good, clean, free, there is a place to park, everything is fine.
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Сергей Бесфамильный
Level 8 Local Expert
May 19, 2024
Excellent staff, and in all shifts!
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Андрей
Level 9 Local Expert
February 18, 2024
It is fast and convenient to send and receive a parcel.
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Валентина С.
Level 7 Local Expert
August 4, 2023
A nice girl at the parcel reception. The package was delivered quickly, thank you very much
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Андрей Боярин
Level 4 Local Expert
October 12, 2023
They can't do their job efficiently
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Пукало Дмитрий
Level 5 Local Expert
June 15, 2023
Everything is very fast and high quality!
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Марина Афанасьева
Level 9 Local Expert
April 28, 2024
Quick and easy
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Татьяна Сухач
Level 11 Local Expert
October 9, 2023
Quickly and efficiently
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Андрей А.
Level 10 Local Expert
March 28, 2024
The service is terrible
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Dan G
Level 19 Local Expert
January 6, 2023
There is not enough outdoor recoam to find a place