СДЭК

5.0

499 ratings

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Мефодий Тихомиров

Level 3 Local Expert

It's a good point, the staff is friendly. The structure of the shopping center is not the most convenient, but the very fact that there is a point at the lighthouse is great. Go to the 11th entrance, you will find the item right away) I see queues occasionally in the evenings. Things are not going well with parking, but this is clearly not the fault of sdek). There is a ramp for loading shipments.

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Мария

Level 8 Local Expert

I sent parcels from this point, VERY large parcels) I come shopping every January holidays! I would like to pay tribute to the staff - they select the appropriate boxes so that everything fits, they help with packing - everything is fast and clear! And the parcels arrive in Russia pretty quickly. Excellent service

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снуп д.

Level 5 Local Expert

The best SDEC point! All specialists are professionals! They will always tell you how to send a parcel more quickly and profitably, help you pack it and guide you on delivery dates. I definitely recommend this item!

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Stan Ch

Level 7 Local Expert

So, after the last drop, I got to the review on this item. And so on in order. Parking is a huge problem at any time of the day or night, preferably on foot. The sign about what and where has almost rotted away in the sun. Now about the staff, this is not the first time that problems have arisen with shipping from this particular point, either their contents are incorrect and not stacked properly, or they cannot sell the box separately so that they can pre-pack and understand what can be put. They referred to the rules that the employee could not find within 3-5 minutes. Another employee tried to explain something unintelligibly and received only excuses from him for all my arguments.

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Роман Плешаков

Level 6 Local Expert

Very polite, friendly and competent staff. They serve you quickly and professionally, and they will always advise you on the most favorable shipping rate. Thanks for the goodies at the reception!

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Александра Солодкая

Level 2 Local Expert

Very pleasant and well-mannered staff, there is a cooler with water. There was no queue when I was there. Parcels arrived on schedule, tracked on the website.

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Ольга З.

Level 3 Local Expert

Disgusting! My envelope went to Polotsk from Wednesday to Monday. They even spat on Belpost. I paid 10 rubles for such a "service". I definitely use it last time.

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Владислав С.

Level 4 Local Expert

Russia-Belarus are working. This is the only advantage. But the quality of the services provided is DISGUSTING. I delivered the cargo to Minsk twice. Naturally, everything is paid for, but delivery to the address is a problem for them. They delay the time twice until the end of free cargo storage and at the same time without once calling the customer. I have to chat with employees who do not know the information myself. With the only answer to all the questions, "I have transmitted the information, expect to be contacted within days" Is it okay? The main thing is that the money was cut down, and then how it goes. If this happens again, I will complain to the city executive committee.

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Татьяна Качко

Level 9 Local Expert

I sent and received parcels here, polite staff, fast service, convenient location of the point. I didn't find any queues during my visits.

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Sofia Titarenko

Level 3 Local Expert

I rarely write negative reviews, but the service at this point was very frustrating. I sent the parcel, and an unfriendly young man took it from me, did not answer any questions, while he was on the phone during the processing of my parcel.

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Кирилл Молчан

Level 3 Local Expert

A pleasant and polite team, I use their dispatch services many times, I would single out an employee, Kristina, who is very competent and responsible in her work!

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yanch

Level 2 Local Expert

everything is fast, efficient, and convenient. excellent service

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Сергей К.

Level 6 Local Expert

The parcel was marked in the application on 12/26/24, on 01/3/25 the courier is calling - I will be there in five minutes. I'm at work actually, on Mayakovsky St., it's a 15-minute drive here. It rings in 15 minutes. "I'm here." I explain: - I'm at work, I can't come. The courier hung up. No one else contacted, something cannot be solved in the chatbot, they require a Russian phone number. ( quote from Lavrov ) how did I get a Russian phone number in the Republic of Belarus? In general, it's better not to contact SDEK.

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Дядя Саша

Level 22 Local Expert

I often use SDEK, fast delivery, reasonable prices. Everything is fine! There are always polite and understanding employees inside, parcels are delivered safely and well packed

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Sergey LeMarquis

Level 6 Local Expert

I have used the services of this point several times. Always fast, the staff are polite, patient. Despite the recent disruptions in operation, the Minsk-Chelyabinsk delivery was carried out without problems at high speed. We will use it.

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Дарья А

Level 2 Local Expert

The worst delivery I've ever met in my life. The parcel lay for 4 days in an unknown place, the courier did not even try to deliver it. I called support 3 times, couldn't answer any questions. "we cannot orient you by the time of delivery. The manager will contact you." As a result, no one got in touch for 4 days.

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sidneyshaldon

Level 5 Local Expert

Many thanks to the staff of the department for the quick registration and dispatch on 11.12.2023 of my parcel with New Year's children's gifts to St. Petersburg. Due to the problems of the courier's arrival home, I had to quickly take her to the nearest CDEK point (on K. Turovsky Street, 18). Thanks to the competence of the staff, my parcel is already in St. Petersburg today, 12/14/2023. Thanks a lot again!We wish you success and happiness in the New Year!

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Татьяна Виноград

Level 5 Local Expert

Today, on December 22, the point refused to accept the parcel, referring to acceptance. There was no information about the reception and the break on the door. Sorry for the wasted time.

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Юлия

Level 15 Local Expert

When I came to pick up the parcel, there were two workers at the pick-up point. But for some reason, only one accepted and gave out parcels. And the second one just stood behind the counter and did nothing. As a result, I was infinitely lucky that the man who had 20 parcels to send missed me, otherwise I would have stood in line for who knows how long. It is not entirely clear why the second employee cannot deliver the parcel. Even the post office has at least two windows

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Kira Borshevich

Level 5 Local Expert

There will be only facts. 1. The product from ozone arrived 10 days later, the child was left without a gift for the new year 2. The contents of the box were completely wet. Either this indicates the quality of transportation, or the storage conditions 3. Over the past time, the product has risen in price by 43%, and now you can order it again only much more expensive Draw your own conclusions. The staff, the only thing that is adequate, but in this situation they just threw up their hands and said to deal with the seller

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Nails Inyan

Level 5 Local Expert

Thank you very much, everything was arranged very quickly,everything was explained in an accessible way, the quality was excellent, the service was 5 points)

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Александр Пай

Level 13 Local Expert

Quick receipt of the parcel, took longer to walk around the mall, looking for them. Even pointers don't help. Parking is always packed, but there is almost always an empty space.

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Arseny Gulenkov

Level 8 Local Expert

I ordered a couple of jars of jaguar from Russia. According to our legislation, alcohol is not delivered to the house, so I had to go pick it up. The service was good, the drink is very tasty, I recommend it

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Олег Че

Level 2 Local Expert

The service has become worse at times. The goods did not arrive within the stated deadline. At the same time, they told me. That the employees of SDek cannot give me the goods due to the sender's debt to the SDek company. Think about it, they won't give me my thing because of the debt of a third party!!!! Scam 2000. Moreover , after calls to the office , this order disappeared from the tracking list in the program installed on the phone . When choosing a transport company, make the right choice. Good health to all .

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Мария

Level 3 Local Expert

Now, at the paid scotch point, three strips cost 5 Belarusian rubles (transparent/ not even branded SDEK) The owner's innovation is that there are not enough funds for scotch tape, in a word, it's a SHAME! Also, past the cash register, not included in the parcel receipt! They ask for money after sending it I hope the management will find a solution after this review! I will contact SDEC support (every time they ask for money for it) If you have a shortage, include the parcels in the general receipt! There are no problems in this! Situation: you came to send a parcel with the payment upon receipt function (20% more expensive), without a card, without cash... and they tell you to pay anyway or we won't send the parcel Also, the terminal is not working- only cash payment

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Мария Сорокина

Level 3 Local Expert

A wonderful pick-up point! Nice staff. Fast work.

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Аня Адианова

Level 14 Local Expert

A good item, the parcel was quickly accepted, securely packed, everything arrived safely

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Anonymous review

A good point. There are not many people, they work quickly. Friendly guys will always tell you everything, pack it, send it, give it out quickly and tell you what's what) I recommend this item!

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Алексей Нехай

Level 8 Local Expert

The staff is pleasant. They work fast enough. If anything, they suggest how best to send the parcel. The location is convenient, close to the metro. Parking nearby is large, but very often there may not be a place, because there is a huge residential area

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Гузель А.

Level 8 Local Expert

I apply from time to time and everything is always super) a large room, I didn't get in line very much) everything is very fast

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Serg

Level 9 Local Expert

This is not a delivery, but some kind of trash, for 3 days the parcel has been hanging out somewhere in Minsk, and there is no one to clarify where it is. And this is not the first time.

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Юрий Кузьменко

Level 9 Local Expert

The staff is friendly, competent, and sympathetic. They know their business. There was no queue. There are always a lot of cars nearby, but there is an opportunity to park. The service is fast

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Юра

Level 18 Local Expert

Nice and friendly staff, you can find a free parking space on weekdays and in the afternoon, there were no queues))

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Мария Тамкович

Level 7 Local Expert

When the sdeka, WB, ozon, and shops are located in such large buildings, it would be good to immediately indicate on the website which side the entrance is located on. As it is, the point is good with excellent staff.

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Сергей Кныш

Level 4 Local Expert

I ordered a parcel from Russia to Minsk. It arrived in Minsk quickly, but as a result it lay at the sorting point for almost 2 weeks. At the same time, I called 3 times and asked how things were going. I got the impression that if I hadn't called, it would have been even longer. The delivery was ordered by courier, but in the end, in order to speed up, I had to replay and order to the pick-up point. What was especially frustrating was that after the first call, we agreed to bring it by courier the next day. I sat at home for a day, waited, no call or letter, called myself, first they said that they still had to wait, and then called again, they said that the goods were not even shipped to the courier ((( spent In general, it's worth calling, finding out, the guys at the call center are good, they told everything, helped in any way they could. The package arrived without jambs.

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Юлия М.

Level 15 Local Expert

Fast, convenient location! Polite staff

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Алёна Б

Level 28 Local Expert

Thank you. Everything is convenient. Quickly. Politely. But you need to know the information yourself or look at the website in advance. In my case, the employee was just doing her job. she's not interested in working there (( it doesn't affect the package itself. We'll see how he arrives.

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Виталий Ширяев

Level 9 Local Expert

There are shoals with shipments: then it gets lost, then there is a problem with delivery. The packaging is imposed at exorbitant prices, and the boxes are used. I no longer use the services of this item.

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дмитрий б.

Level 4 Local Expert

The most disgusting item is sdek, they climb on parcels with their dirty hands. Like they have to check every thing, even print out boxes of individual packaging. There is no worse point in the whole of Minsk. I will now specially wear not very clean things, let them sort it out))

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Валентина Волох

Level 15 Local Expert

The package was packed very well, the bottles arrived intact, the girl is responsive. She explained everything calmly.

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Денис Валерьевич

Level 10 Local Expert

Everything is smooth and fast. You can't pay with a phone, you need to make a bigger piece of paper somehow) then a lot of people go and Steal money)

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PAUL M

Level 23 Local Expert

It's okay! Only the stated deadlines are rarely fulfilled. It is often 2-3 days.

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mar elias

Level 5 Local Expert

The location is very convenient, but for the first time it was difficult to find (it is not entirely clear whether the entrance is from the courtyard or from the back). There are also difficulties with calling a taxi - they come to the courtyard. The pick-up point is convenient, everything is fast and clear

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Roman M.

Level 3 Local Expert

I used to work with this courier service as a legal entity and everything was fine, but then I had to use it as an individual and this fiasco: I left a request and hoped for a good job for old times' sake, but it wasn't there. the courier arrived for the cargo, but considering the cargo dangerous for transportation, he unilaterally refused transportation. 8 days pass, I fill in the invoice number for tracking and ... no one has taken the cargo so far... Moreover, no ONE informed the client, that is, me, about this! What kind of service is this?! I wanted to leave a review on their website and again a fiasco))) there is a link in Google to the reviews, but there is no such page anymore! What does this mean?

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Еля Елина

Level 6 Local Expert

I use it regularly for business. I am happy with everything , the guys will call with a reminder , and everything is cultured and attentive . I recommend.

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shurikby

Level 11 Local Expert

Disgusting attitude towards the customer, which does not correspond to high prices. I was waiting for the departure, an SMS came - come to Kirila Turovsky. Arrived. It turned out that they did not have the parcel, but it was located on Kiselyov. It was no longer possible to go to Kiselyov that day, and due to the situation, I now live 20 km from Minsk, I work remotely, I try to visit the city no more than once a week - all plans were violated. As a result, they did not apologize, they said "It's not our problem, it's not us SMS helmet, it's automatic," but promised to figure it out and call. I did not wait for the call, I called the help line for 2 days myself, they fed me breakfast, in the end I still had to go to Kiselyov. This is not the first time I have used their services, but apparently in the future I will contact other companies. Energy, for example, is much cheaper and there have never been any problems with them.

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Boss -

Level 26 Local Expert

It's fast enough, but there are too many people even on weekdays.

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Евгений Садыков

Level 9 Local Expert

Everything is fine, except for the lack of parking. Of course, this is the trouble with this whole "fashionable and advanced" neighborhood, but parking the car anywhere and walking, knocking your feet into the blood, for a tiny parcel to the office..... Although it is much better than dragging a huge and, as luck would have it, heavy parcel to the car. Well, at least drops of blood from knocked down legs (see the whining above) will lead to the car.

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Людмила Гарбачевская

Level 16 Local Expert

It 's a good point . A heavy place for unloading and loading . Nowhere to park

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Мария Зоншайн

Level 4 Local Expert

Order #1494541941 I ordered a package to the door because my wife is pregnant, the package is heavy. The courier is calling, I will deliver the parcel in 30 minutes, my wife said that she would not be home in 30 minutes, she would be home in an hour, to which she was told to pick up the parcel from the branch. SO WHAT THE HELL WAS THE ORDER PLACED BEFORE THE DOOR!? WHAT AN ATTITUDE!!! THERE IS NO WAY TO TAKE IT AWAY!!! Naturally, the wife said that she could not pick up the parcel, but this was no longer important because it was inconvenient for the person who works in the delivery! We don't mind having the parcel delivered the next day - no, pick it up yourself! If I had my way, I wouldn't cooperate with you at all!!!! And if there had been more time, I would have sued you!

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СДЭК

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