СДЭК

4.9

266 ratings

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Даниил Титов

Level 3 Local Expert

the worst delivery system in Mogilev, there are never any boxes, the staff takes a long time to service, I'll tell you one case: once I came to send more than 5 parcels and immediately said do not choose express and send with the cheapest tariff, and every time I talked about it when I came, to which the employees each time chose the most expensive tariff and only after I asked again every time: did you choose the cheapest tariff?, they replied that no, and I almost had to beg them to indicate the cheaper tariff in the application, terrible sdec, I do not advise you to send anything here, spare your nerves

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Светлана Александровна

Level 2 Local Expert

A terrible point of departure for parcels. The staff and service are terrible. There are never large boxes (only up to 12 kg). The service staff is rude, you have to carry the parcels yourself. Rude, arrogant (especially one person there didn't say her name, they don't have badges)- these are for dismissal. I have already sent a lot of parcels, about 20.There is no service like this anywhere else. Shame about the recruitment.

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Наталья Ясная

Level 24 Local Expert

The Department's disgusting work, Couriers do not work, parcels are not picked up or delivered on time, Employees are rude if you call them, they hang up on them, Refer to each other, ask them to find out everything at tech support, they ask tech support to find out on the spot, They do not wear badges, they hide information about their name so that people leave complaints to me later, In general they do not work well I recommend it. If you want to send something here, you will have to wait a very long time.

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Тамара Петрусевич

Level 3 Local Expert

I called the office to find out about the delivery of the parcel. The girl answered very politely and said the phone number of the delivery service located at 178 Krupskaya St.. But I didn't have the number saved, so I called again. The same girl calmly repeated the phone number, so I would like to give the highest rating. Thank you for your service.

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Виктор М.

Level 18 Local Expert

The service is always on top. Professionally, quickly, without any problems. I use the services of SDEC constantly here. I recommend it! 🙂👍

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Никита М.

Level 7 Local Expert

Hello.I do not advise you to go there.The people who work there are not people, but robots, apparently.I am far from home myself, my wife's car broke down (and she really needs it, to take the child).I ordered a spare part, which, by the way, cannot be bought anywhere in Belarus.I found it in Yekaterinburg.They sent it through SDEK.They asked for my full name and sent it (I didn't know that my wife's full name was needed).As a result, they did not give her back, even taking into account the fact that she showed her passport with a stamp and I was in touch at that time.Now without a car and without spare parts for a month.Thanks to the employee (I hope you're reading this).Good health to you, comrade soulless robot

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Инкогнито 3252

Level 4 Local Expert

The staff are super, helpful and kind, they helped me get the parcel ahead of time, if it hadn't been for them, I would have had to stay without it. Thanks!

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Hanna

Level 5 Local Expert

Terrible service, especially in this department. The staff is inexperienced, does not know how to fill out the documents correctly for a foreign passport. Transportation, as a result, simply skips customers with this request. When the Tbilisi branch was closed, they wanted to arrange everything for the staff in Mogilev, and give out a ready-made track number, they simply refused to serve us, literally putting us out the door. I am very disappointed with this delivery service, or rather specifically with this service branch.

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Евгений Давидович

Level 4 Local Expert

Delivery arrived in Russia quickly, courteous staff, convenient location of the reception point.

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Александр Семенов

Level 11 Local Expert

Everything is fine, but the prices are too high, you can buy cheaper. Also, managers are not quite familiar with the list of products sold in the catalog and have to go to the top managers of the company.

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За справедливость!

Level 11 Local Expert

The case was on 30.05.2023 .My mother (who came from another part of the city) had to send me my school certificate by parcel size S from this point, which was refused by an employee of this point. She assured me that this is a security and the certificate is sent ONLY in an ENVELOPE, which costs 2 times more expensive than the parcel.I contacted the support service, where several employees of this company talked to me, and everyone said that this was not a problem.As a result, I lost my time!!!! If my case goes wrong on this occasion and I don't have time to file the documents in time, I won't just leave it like that! The girl is completely incompetent, works according to fictional rules!What does SDEK substitute for his company, and forces customers to turn to a competitor!

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Екатерина Федосова

Level 2 Local Expert

This is the third time I receive a package, and the third time the problem is in Mogilev at this point. I just hope that the workers will get it all back in double size.

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Ксения Козлова

Level 9 Local Expert

Great job, everything is always fast and clear. The staff is very friendly and helpful. The location is also excellent, in the city center, you can get there and walk without any problems.

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Эма

Level 4 Local Expert

I would give 10,000 stars, but unfortunately, there are only five. Amazing girls worked on 12/26/2024 It took us a long time to get all the boxes to fit, thank you very much, best employees!

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Ирина

Level 4 Local Expert

07/23/2025 there is an announcement on the door: a technical break of 15 minutes, from which period to which period is not specified.

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Максим М

Level 7 Local Expert

I use a good PVZ all the time, the entrance is generally good. Within walking distance from bus stops. The staff is friendly. They will always prompt and explain what and how to arrange the parcel correctly. Convenient work schedule.

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Знаток города

Level 3 Local Expert

The parcel from the Russian Federation arrived to them on 04/05/2023, today it is already 04/10/2023, but they still have not notified about the arrival!!!!!! I found out about the receipt myself when I started worrying about where the package was!!!

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Наталья Козырева

Level 14 Local Expert

I always use this service to send and receive parcels from the Russian Federation. I am satisfied with the work of the staff, there have never been any problems in service, in principle, I am satisfied with the speed of delivery.

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Анастасия Б.

Level 5 Local Expert

Great girls, helped check the package, very nice and courteous.

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Виктория Ловинецкая

Level 14 Local Expert

We haven't been able to reach SDEC for several days. We do not live in the city and it is problematic to get to the office. It turns out that it is impossible to find out the work schedule in any way. Changes in the schedule are also not informed anywhere. As we were told: "All schedule changes are on the door!". Thank you, but we can't go back and forth to find out the work schedule from the office door. It's more convenient for us to call. We are busy people and there is no time for empty trips. Either pick up the phone when people call and don't reset. Or place the work schedule wherever the client contacts you. Thanks!

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Олег Бабков

Level 30 Local Expert

And this point is no longer there. I received one product here from the depths of Russia. We are talking about a large and fragile part for an antique mechanical watch. The goods arrived quickly, inexpensively and safely.

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Ефим

Level 7 Local Expert

Fast delivery of shipments, reasonable prices. The staff is competent and very friendly. They observe all security measures during the pandemic. The best courier delivery company in the city.

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Рэй Брэдбери

Level 5 Local Expert

SDEK in Mogilev has turned into an ordinary Belpost office: queues are created (one employee for all), no efficiency in work (everything is very long and not thought out), no comfortable conditions for visitors (a small cramped room with a bunch of people and one specialist for all). They don't wear masks.

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Владимир Сербаев

Level 3 Local Expert

It is a very convenient type of delivery to the addressee. Received, sent, everything is fine.

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Пётр П.

Level 3 Local Expert

Service in Belarus! The level is the bottom! The shipment is bulky, the crate is not made, only at the transshipment center in Vitebsk. I feel like if there's any damage, you can't prove anything... At the same time, they took the money for the packaging immediately and without hesitation)) They are in no hurry to send it. When sending at the expense of the recipient, they make a brain "and they will definitely pick up the cargo and pay" They require some guarantees from the recipient about payment .... SDEK - Mogilev, wake up! You can't work like this

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Level 20 Local Expert

Quick acceptance of parcels. Basically, it takes no more than 5-10 minutes to visit this point. Everything is fast and convenient. That's why I come here, despite the fact that there is another office closer to home.

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Знаток города

Level 18 Local Expert

08.04.2024 a package was sent to me from the Russian Federation. I am waiting for an arrival notification. No and no, I'm tired. There is no notification. 17.04. they call from this institution and say: the paid storage begins, will you pick it up or will we send it back? I'm shocked. I ask: why was it not notified? Answer: the notification was made by the computer in VK. I answer: I did not receive a very urgent package, I was waiting for an SMS notification, as it always was. It's useless, like peas against a wall! In general, SDEK employees do not care, they are trained in duty responses, blaming the client for the incompetence of SDEK. I returned from a business trip, received a parcel, and paid for paid storage. To my remark: you would at least apologize for the problems caused, disrupt the delivery, impose paid storage. The answer of the madam from the SDEK on Pervomaiskaya: why should we apologize for our computer? The curtain! Never set foot here! PECK, DPD, Business lines, Baikal Service, Boxberry, pigeon mail, yes, anyone, but not this office under the name SDEK!

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Екатерина О

Level 10 Local Expert

A good pick-up point, excellent staff who will advise a favorable rate when sending.

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ирина коломыцева

Level 4 Local Expert

The work of the operators and the girls who sit at the reception and delivery of orders is good, but the courier's work is disgusting, he does not do his job, the delivery of goods is constantly shifted to other numbers. Although the parcel was already at the pick-up point . The courier's work was paid for! As a result, I had to go for the parcel myself.

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мишель 111

Level 2 Local Expert

Sharashkin's office. An order from Russia is delivered to the door. Not only did they not call in a month that the order had arrived. They assure me that they couldn't reach me in a month. The package has been sent back. How can you work like this?

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ТАТЬЯНА Пантелеева

Level 3 Local Expert

I am disappointed with the attitude towards customers at the point on Pervomaiskaya Street. A colleague with a passport was supposed to receive my order.Until today, my spouse or friends ALWAYS have a passport or a photocopy of it (when I'm away) in ALL of THEM!!!!!! My orders were received at normal points in the city, whether by EUROPEAN POST or BELPOST.What came into the girl's head at the checkpoint today is not clear.Is it possible that a person who entrusts his personal data to another person is not sure of his decency??? Write next time in Viber when you send an SMS that the order has been delivered and that ONLY a PERSON WITH THEIR PASSPORT will receive this order.

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Anonymous review

Excellent, inexpensive and fast delivery of non-portable cargo, where others are not taken.

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Сергей

Level 11 Local Expert

I constantly receive shipments from the Russian Federation here. Excellent attitude to customers, despite our "nerves")))

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Павел Мариничев

Level 9 Local Expert

The room is needed without stairs) It is not convenient to carry large parcels

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Кирилл Сергеевич

Level 8 Local Expert

The sweetest girls inside, convenient location outside, I didn't see the rest, but delivery on time and on time! Happy New Year!

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Михаил Н.

Level 5 Local Expert

I picked up the parcels twice, the lovely girls at the reception. Promptly, politely, no problem!

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Виталий В.

Level 2 Local Expert

Terrible company. The parcel has been in stock for more than 10 days, no one is in a hurry to send it to the recipient city. It is also impossible to arrive at the warehouse and pick up the parcel yourself.

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Местный эксперт

Level 30 Local Expert

Convenient location. Fast delivery of parcels. A parking place can always be found nearby. And SDEK itself works like clockwork. I recommend.

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Antony Tuch

Level 10 Local Expert

There are, of course, comments on the operation of this system. For example: delivery time and the "inevitable" Vitebsk. But, in general, the rating is 5. We have been using SDEC for 11 years

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Станислав Шашалевич

Level 7 Local Expert

Cool guys! Cool service! Everyone has a bonus! Always responsive and ready to help!

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Александр Сотник

Level 7 Local Expert

Fast, not expensive.

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Александр Гаврилко

Level 10 Local Expert

I received an over-the-top telephone consultation (from their website). I am very pleased!

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Дмитрий

Level 18 Local Expert

Pleasant service and fast delivery)

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Oleg Lvov

Level 11 Local Expert

They serve you quickly. Good girls.

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Анна Васильева

Level 7 Local Expert

Everything is delivered on time and on time, safe and sound, I hope that this will continue.

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Максим Копытов

Level 10 Local Expert

Excellent service! They never fail. Friendly young staff. I've been working with them since the beginning.

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Ирина Супиталева

Level 18 Local Expert

Good location, polite staff. Issued quickly.

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ziza

Level 10 Local Expert

Good pvz

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Инкогнито 6940

Level 7 Local Expert

Everything is cool, the girls are well done, they work quickly

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ЮЛИЯ

Level 6 Local Expert

Sharashkin's office! The parcel arrived in the city after 6 days. It's 8 days now, there's no parcel yet! We saw that there were no immediate delivery orders in my area... Before that, I called, clarified, they said wait for the parcel the next day. Accordingly, no parcels are sent by courier... And most importantly, they offer to come pick it up themselves, despite the fact that home delivery has been paid for.

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СДЭК

100 reviews