СДЭК

4.7

198 ratings

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Андрей Буралков

Level 11 Local Expert

Good workers, but I found it hard, the delivery was fast, I sent it for the first time, it arrived faster than they said when sending, everything came as it should

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екатерина данилова

Level 20 Local Expert

A great point. Everything went very quickly and smoothly. Thanks to the girl at the service desk. I did everything quickly, clearly and competently

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Илья

Level 10 Local Expert

A great point. Big , clean . The staff works quickly and helps with any questions that arise.

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Khristina Basarimova

Level 9 Local Expert

Be prepared for the fact that they will not call for the delivery of the parcel in turn, and then they will not even apologize. There was one girl standing in line and working (the second one was busy). I was looking at my phone, and a guy came to pick me up. And then the second girl asks him to send or pick up and calls him over (to pick up). And the fact that I was next in line, it's okay. I gently pointed this out when I approached, but no apologies, nothing

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Нина Я.

Level 5 Local Expert

Excellent pick-up point. It is easy to find, the item is clean, spacious, there is a fitting room.Very nice staff, polite, I received the delivery quickly, everything is fine. I will be happy to come again. Thank you so much for the quality service.

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Дмитрий Муратов

Level 12 Local Expert

I learned about the company quite recently , from my sister from Moscow , which is also available in Minsk , There are cheerful attentive and responsive employees at the reception and delivery point As they said in terms of delivery time, that in Zhodino , that in Moscow from one to two days, it's super , the last parcel went through the mail from Minsk to Moscow for two weeks, and back for a MONTH !!! I am satisfied with both the service and the delivery time ! Thank you, who organized the check

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SEA SHEV

Level 8 Local Expert

I sent parcels 10-15 times. Everything is always clear, fast and factual. The staff is adequate and friendly.

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Светка Л.

Level 7 Local Expert

Fast service, Pleasant staff. The room is clean. There are no queues

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Nikita Zhelezko

Level 4 Local Expert

Polite staff, told me everything, advised me. I recommend it !!! Everything is clear and fast.

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Iliya T

Level 26 Local Expert

The robot writes that you can come to Viber, and there is a sign on the door - "We are not working today" I had to come twice, and I couldn't pick up the parcel. As it turned out, the whole problem is in the chat robot, but I had to drive twice and look for free time in the evening in a snowstorm. He remained very angry. Make changes to the chat operation.

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Pavel Shupilau

Level 4 Local Expert

Terrible place and disgusting staff! They do not know how to work with clients, they do not know how to send parcels, unlike other delivery points!

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Кatty_Lu

Level 7 Local Expert

Forced to open the parcel for inspection, but did not check the contents! We looked at it superficially and closed it. Why did they hide it if I showed exactly the same photo? I understand that everything would have been checked, but not like this. Terrible service.

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Ник

Level 11 Local Expert

The point is good, the interior is clean. The girl is polite

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Дым_OK

Level 13 Local Expert

It's a little difficult to find, you have to go down the steps and turn right. There is enough space inside, they will help with everything, they will pack everything. Delivery is at the same level, both in Belarus and in the Russian Federation. One moment makes you think twice before contacting this company-it's draining your personal data to various scammers and subsequent calls to your mobile with offers to come to the presentation and secure your bank account.

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karToxa

Level 14 Local Expert

I used delivery from Moscow in December 2020, I received an SMS about the arrival of the parcel at the warehouse, but when visiting the branch it turned out that I had to wait ~ 1.5 hours for the return and registration of the arrived cargo, as I understood. After a while, he returned and received his parcel safely. I recommend

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iGor

Level 7 Local Expert

Everything is fine. I recommend. Convenient location in the center.

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Исследование сети

Level 11 Local Expert

Clear. A friendly employee. The registration is fast and does not raise any questions. The entrance is marked on the descent to the ground floor.

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Groomstyle.by

Level 5 Local Expert

The girls are great - they work quickly and harmoniously , they are always polite , they always answer the phones , they know their business ..., I use the services of SDECOM in this department all the time, parcels from Moscow and back arrive in 2-3 days !

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A G.

Level 7 Local Expert

I was struck by the fact that the parcel has been in stock for 2 weeks and they are having problems with delivery.They write that delivery is from 10 to 18, and as a result they can only be from at least 11.00 to 16.00.Do they even understand that people have a working day?The parcel from China has been in transit for 15 days and has been in Minsk for two weeks, and has not yet been received.Our mail, though with queues, is reliable for that.I came, got it at my chosen time and forgot.It is necessary to close such offices.There is a post office, there is a European post office.

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Anonymous review

I was disappointed in this company. Previously, I used the services of SDEK repeatedly. On December 16, a parcel was sent to me from St. Petersburg, it was supposed to be delivered by December 19. This did not happen. As a result of requests (from the sender and recipient mutually) with questions about the fate of the parcel and the delivery time, there was zero reaction from both the St. Petersburg and Minsk offices. As a result, it turned out that the parcel was received at the central warehouse in Minsk, it was sent to our office at 11 Dzerzhinsky Ave., but it was never accepted there. That is, the package is either lost or stolen. During this time, the company's representatives did not show any initiative to resolve the current situation. As a result, today, on January 22, the recipient was contacted by the manager of the department on Dzerzhinsky Ave. and dryly announced that the parcel had not been found. The sender will be contacted about the issue of compensation in the coming days. A month after sending, I summarize: a parcel with expensive contents has been lost. The compensation was announced for 3000 rubles, which does not cover 25% of the cost of the shipment. We will contact the Consumer Protection Society.

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𝓟𝓪𝓿𝓮𝓵 𝓥𝔂𝓪𝓬𝓱𝓮𝓼𝓵𝓪𝓿𝓸𝓿𝓲𝓬𝓱

Level 7 Local Expert

The pleasant staff is polite, there are never queues, I am very happy with the location, towards the house, after work I immediately stopped by and picked up the parcel!

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Наф У.

Level 2 Local Expert

A low-grade office, avoid their services. My father ordered a package from China. The address on the parcel is correct, geographically - Minsk district. They were brought to Minsk. You can only pick it up in person with your passport. There is no possibility to go personally and pick up the parcel in Minsk. The operator charged more than 10 rubles for calls to short numbers. It was also not possible to solve the problem using the site. We have not achieved the result. As a result, the package went back to China. You would have left it in Moscow and written to pick it up from there, scammers in general.

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Виктория

Level 5 Local Expert

Great polite staff!A neat, clean office , Yes, they work strictly according to the rules, but this is not bad, but rather the opposite

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александра д.

Level 3 Local Expert

The delivery has become terrible, I wait for the parcel for 10 days at least , then their system changes, then they have a delay in the cargo, they call different reasons, they don 't take the tubes , and I pay money for EMS delivery , and it gets there faster . It 's terrible , I won 't use it anymore

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petrovich 777

Level 12 Local Expert

It was the first time, I liked everything. The delivery arrived almost five days earlier (from Moscow). The staff is friendly.

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Alex Zhivnach

Level 3 Local Expert

Excellent service!

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Natalya Filimnova

Level 14 Local Expert

I recently opened this company for you and I am very happy about it. I use their services all the time. Always fast delivery.

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Василий

Level 11 Local Expert

Good pick-up point, friendly staff. Only a pointer would not be superfluous: the entrance was not immediately found)

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Татьяна Ш.

Level 30 Local Expert

I had to use such a postal service more than once. It's very cool, modern and affordable. I advise you to use it, you will not regret it!

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Максим Шульженко

Level 9 Local Expert

I evaluate the work of the PVZ specifically, the SDEC itself sometimes upsets…

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Илона Хомич

Level 10 Local Expert

Wonderful lovely staff, very quickly gave me my parcel 🙂👍🏼 They also requested a passport) I have a pleasant impression 🥰👍🏼

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Андрей Гецман

Level 13 Local Expert

Excellent delivery service! Shipments arrive quickly and the cost is adequate

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La B.

Level 6 Local Expert

Fast service and courteous staff

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Lena P.

Level 8 Local Expert

I have been waiting for feedback on the complaint I left in the complaints and suggestions book since December 26)

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Sergey Chernov

Level 7 Local Expert

The employee got caught being rude. They requested to open all parcels. I've been working with you for the 2nd year, sending the same thing 1 in 1 all the time . Why open 11 large boxes?

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Дмитрий Е.

Level 2 Local Expert

They communicate rudely and disdainfully. I pay money for services, but as if I also have to bow at the entrance

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Мария М.

Level 5 Local Expert

There are never queues

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Nikita Vysotski

Level 9 Local Expert

The courier service itself may be nothing, but the staff at this pick-up point has no goodwill. It would be more pleasant to work with a soulless robot

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Светлана Курганова

Level 9 Local Expert

Polite staff, fast delivery, reasonable prices, this is not the first time I have applied.

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Анастасия Ходачинская

Level 15 Local Expert

A good point!

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358790 Раткевич

Level 3 Local Expert

Everything is fine, thanks!

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About2006

Level 4 Local Expert

There are no boxes on sale, there is really no packaging for fragile things, in a word - just a transshipment base.

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ALEX zloy

Level 11 Local Expert

The usual check point. Good location. But there is not much space inside. Friendly staff.

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Ропот П.

Level 5 Local Expert

Excellent service!

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Осминожка С.

Level 4 Local Expert

Excellent service and fast delivery and customer service.

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Смолев Андрей

Level 16 Local Expert

A kinder attitude to customers, a good assortment. But not uncompetitive prices.

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Рома Б.

Level 6 Local Expert

Super slow, employees irritably answer questions (because 1 person is on the receiving end) 👎

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NiClaus Origin

Level 11 Local Expert

they work quickly and smoothly. nice clean office

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RomanLav

Level 15 Local Expert

The worst service!Disrespect for customers, disgusting service. First, they gave information on the phone that the husband would be able to receive the parcel for his wife, and when he arrived, they rudely said that the regulations were not allowed, there was no management, that their call center said they were not interested... They did not offer any apologies or solutions to the issue, they sat indifferently picking at their nails...

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super.rook12344

Level 18 Local Expert

Everything is fine, but the APK goes to the pick-up point, make a normal navigator .

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СДЭК

70 reviews