In September 2023, my husband's birthday was celebrated in this institution, everything was wonderful: delicious food, great music, a gorgeous photographer, pleasant service.
On January 15, 2024, my birthday was celebrated, everything was fine: music, food, service, ice cream in the original presentation, gorgeous Tom yam, salads, photographer,
BUT!!! One fat minus and a very unpleasant moment is the absence of a cake with candles for the birthday girl It was very unexpected, as in all establishments of our city, they bring a piece of cake with candles and personally congratulate.
I was very upset about this, there was an unpleasant aftertaste and some kind of indifference of the institution to such an important day in everyone's life. To my question from the waitress: "How can this issue be solved", the answer was: "Alas, we only have a 10% discount and that's it"
Since I am not used to giving up in life, I began to clarify the options to get what I wanted, but in response, a complete lack of customer orientation is Tin! Hopeless!
The rescue of drowning people (birthday boys) is the work of drowning people themselves) Eh… I started looking for options, because I didn't want to spoil the mood on such a day at all.
I asked the waitress to find a candle or matches and offered, I, myself, to buy myself a cheesecake, this option was not offered by the employee, it was my initiative, which is also somehow so-so.
But thank God, a candle was found and they brought me a cake with a candle to the music- Hooray!!! How difficult it is when there is no personal attitude and flexibility of thinking among employees.
Dear administration, take measures, somehow festive traditions can be introduced and you will feel good and the guests will be pleased, and so all + crossed out such inattentive relationships.
The woman in the wardrobe is the sweetest woman, thank you for your humanity❤
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Евгения Клишина
Level 6 Local Expert
August 14
It's a great place. There are several recreation areas, you can sit indoors, you can go outside. The kitchen is great, the portions are large, the staff is polite, the waiters are always friendly. I definitely recommend it.
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Роман Мухаметшин
Level 8 Local Expert
September 2
The kitchen is of average quality, delicious, but you can eat.
The price is affordable, but the location is inconvenient. At the exit, only a taxi can get there.
Music is playing loudly in the summer, the restrooms are clean, the interior design is pleasant, there is nothing sharply distinguished.
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Томатосик
Level 16 Local Expert
May 29
Very clean! Atmospheric!A three-course meal.kebabs for two.The beer is fresh. The waiters are not tired.The music is sluggish . The toilets are sparkling. It is very expensive to return home by taxi from here at night.
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Андрей Анд
Level 7 Local Expert
July 18
the best place in my opinion!service, cuisine and, most importantly, the atmosphere is conducive to a comfortable and relaxing holiday
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Наталья Фоммна
Level 6 Local Expert
July 3
The restaurant is very cozy, beautiful, very attentive waiters, the food is very tasty, a great place to relax
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Lat Lat
Level 5 Local Expert
September 19
I liked everything! Delicious, cozy. Good service. The summer terrace is one of the best in the city
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Аскар Ханенко
Level 6 Local Expert
July 19, 2023
Пусть и дороговато, но все очень вкусно и хорошее обслуживание. Изысканное место, куда хочется приходить на встречи и свидания. Интерьер со вкусом, ненавязчиво звучит музыка, хороша кухня. На окраине города - большой плюс. И удобная парковка
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Макс Кузнецов
Level 24 Local Expert
December 16, 2023
A great place where you can eat delicious food, the kitchen is super skye, the interior is excellent, the service on the tower is moderate, the staff is polite
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Tamara Rajzanova
Level 17 Local Expert
February 20
Very tasty! Beautiful serve! What should be hot was hot, what should be warm was warm. The waiters are smiling, patient! Festive, beautiful
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Jako
Level 11 Local Expert
September 5
A beautiful place, the atmosphere is calm, the service and staff are polite, the kitchen is delicious, clean and tidy, this institution uses professional chemistry to maintain cleanliness!
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светлана к.
Level 2 Local Expert
June 3
Cozy atmosphere, courteous staff and very tasty cuisine. I recommend.
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Vlad Ivanoff
Level 6 Local Expert
July 14
Externally, everything is good and beautiful, but the kitchen leaves much to be desired! I didn't like the food at all!!!
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Елена Фатьянова
Level 7 Local Expert
July 31
A cozy and chic establishment,top-level service, excellent cuisine
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3
Шолпан Б
Level 4 Local Expert
July 1
We were sitting in the summer house , the mosquitoes were tormented and the music was not very good. I liked the kitchen, it was very tasty and expensive.
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Татьяна
Level 5 Local Expert
September 23, 2023
Шикарный ресторан, интерьер 5 из 5 и очень вкусно. Была там на свадьбе, очень понравилось, уютно, в зале едой не пахнет. Рекомендую однозначно
Павел Сергеевич
Level 12 Local Expert
May 16, 2023
Отличное заведение! Очень вкусная кухня! Приятная атмосфера! Отличное обслуживание! Приемлемые цены! У персонала всегда улыбка на лице! Отличное местопровождение хоть семьёй, хоть с друзьями!!!!
Валентина Сидорова
Level 4 Local Expert
August 18
The atmosphere is very aesthetically pleasing and fun! The kitchen is delicious. Live music 🤩
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Артур
Level 14 Local Expert
January 17
A very cool restaurant with a pleasant interior and delicious food, especially I want to notice the lamb square, it's just unrealistically delicious. I advise you to visit this place :)
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Айнур Амирова
Level 13 Local Expert
October 25
Good cafe, reasonable prices, live music, there are VIP booths
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Медет Мукушев
Level 6 Local Expert
June 6, 2023
Праздновали день рождения сына 4 июня, нам всё понравилось. Интерьер и кухня хорошая. В такую жаркую погоду в помещении было комфортно т.к. во всех залах работают кондиционеры. Спасибо Аркену.
The food doesn't match the prices. The waiters need to be told everything. Although 15% of them are included in the bill. The prices for everything are not really overpriced. But there is no quality and the portions are small. The photographer is just tired of everyone with their pictures. Now everyone has smart phones. We need them there. Generally negative
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Баян Ильязова
Level 3 Local Expert
June 14
The portions are small, there is no normal dance floor. 15 % service, although there was no service as such
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Серби
Level 3 Local Expert
August 7, 2022
Очень приветливый, внимательный персонал,уютная атмосфера, очень вкусно и быстро готовят, красивый, современный дизайн. Шашлык очень вкусный, мягкий, сочный. Очень довольна всем. Отдельная благодарность администратору Дарине за гостеприимство!
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амирхан Гумаров
Level 5 Local Expert
July 29, 2023
Здание и ее интерьер с наружи и внутри хорошо, со вкусом!
А вот еда ужасно!!!
1. Шашлык принесли черный пригоревший, вкус отвратительный, мясо жесткое, подача нулевая!
2. Повсюду летают мухи...
3. Официанты безалаберные, не ответственные, шашлык ждали по долгу примерно 40-50мин, принесли остывшие, махито на 3 из 5.
В общем заведение не соответствует первому впечатлению, а также своей цене в меню, чрезмерно завышено!
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Анна Бахарева
Level 4 Local Expert
February 14
We were in the summer of 2023, the kitchen is not very good. The kebabs are delicious and dry. The restaurant itself and the summer house are cozy. There is no desire to go there again
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Андрей Говорков
Level 3 Local Expert
September 25
A chic restaurant. The service is excellent! I recommend
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154616 Жуманова
Level 3 Local Expert
June 25
a great restaurant. The beautiful interior food is super!
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Semynin Alexandr
Level 9 Local Expert
June 27
Great atmosphere, great service, delicious!
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Анастасия С.
Level 8 Local Expert
July 28
It's a great restaurant, I liked the cuisine, the atmosphere, and the service. An unambiguous recommendation for Pavlodar
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Анастасия Малико
Level 8 Local Expert
August 29
A chic restaurant, and the food and the waiters, the atmosphere 👍🏼
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Инна Массольд
Level 6 Local Expert
September 29
I liked the handsome decent one. Especially in summer!
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ira verzilina
Level 8 Local Expert
August 24
A super stylish place, a menu with imagination and a beautiful presentation
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Дамир Исабаев
Level 4 Local Expert
September 2
A great place, the main thing is delicious and fast
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1
Ержан Босс
Level 7 Local Expert
June 10
A good place, the interior and the kitchen are excellent!
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Сергей Омаров
Level 5 Local Expert
January 7
Great restoan. Our clients. Everything is always delicious. Good chefs and service
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зульфия нурмагамбетова
Level 3 Local Expert
June 22, 2023
Классно. Еда вкусно,интерьер прекрасно .Рыба класс. Персонал средний. Музыка норм.расположение далеко от центра
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Мадиар Зейнулла
Level 4 Local Expert
September 21
We were at a meeting of classmates a cool place
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Виктор Ступко
Level 9 Local Expert
August 24, 2023
Отличное обслуживание хорошая кухня очень уютно .
Умеренная музыка не мешает общению
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Денис Михалев
Level 4 Local Expert
August 6
Nice kitchen cozy clean nice
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479572 Медведева
Level 3 Local Expert
August 2, 2023
Прекрасный ландшафт, моя душа отдыхала в этом чудесном месте....
Ну и шашлык был вкусный!
Рекомендую)))
Интерьер классный в летнем кафе все добротное новое чистое шашлыки вкусные , ценник выше среднего , музыка не очень
Приду ещё скорее всего, далеко от города в этом минус
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Асель Шегерова
Level 5 Local Expert
June 29
Shish kebab is normal
There is no Besh and salads with shrimp are not very