Servis Maksim
89 reviews
December 20, 2024
we ordered a taxi on 18-12-2024.at 17.30, a car 2240-Volkswagen Polo drove up, my wife opened the driver's door to give money for travel = we heard from the driver about ourselves that we did not know during our lifetime..My wife is 75 years old and there is no desire to listen to insults from an inadequate person.One question to the moderator, why do such people work in the service sector? While driving, the driver insulted passengers as much as he could, threatened to take them to the police, but he never did, and I would really like him to do it.. A taxi was ordered for the nephews. The order was made by phone.+375336793416 It was in the regional center of Vitebsk. R. S.If you serve the population in this way, then soon the population will turn away to adequate workers.
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2
December 27, 2024
Unfair service. We ordered transportation with loading and unloading. The driver arrived without movers, said to wait, because there are no movers available now. We called the service and refused the loading and unloading services. They were loaded and unloaded independently without the driver's participation. The driver named the amount and left with the money. It turned out that the announced amount included the work of movers. During several calls to the service, they replied that the driver was loading and unloading. The money was never returned
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1
October 27, 2024
I like that it is possible to place an order by the appointed time. Today we were driving from Lipovtsy, the car was assigned to the suburbs quickly, the driver Alexander arrived on time. The trip was comfortable.
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September 16, 2024
A unit is a lot for this under-company. The operator is Maria, who sits at night for no clear reason in the office and answers calls. Why do you need an operator who can't help you in any way? You spoil your rating and offend your drivers. The driver bought me an order (please note pills for a small child) and because of your technical problems, the order was canceled. When I was asked to find a driver, I was refused. The operator can't see it. Only her rolling eyes and loud clicking into the phone were visible. The cherry on the cake - they just blocked access to the app for me and a friend who helped me place an order. Brilliant, applause! With such customer relations, you will soon become bankrupt!
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3
December 8, 2024
I am such drivers,,,,car 0975 Volkswagen Polo fulfilling the order virgin Bogatyreva 38/4 driver,God forbid we cross somewhere in the city,you will remember this trip for a long time,I will pay for it with a tip in full
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2
1
June 14, 2024
They say this carrier has the lowest prices. But while waiting for the car, you can safely pack up and take public transport. It's even cheaper this way (!) But seriously, I ordered a taxi five times (on different days, at different times) the car arrived only 1 time, all other orders waited until a car was found and were eventually canceled. The proposed price increase did not help either. A waste of time.
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5
1
January 13
It's terrible how to work in this company at all, the prices of mines, emissions - what's left of gasoline
Orders from the station to Oktyabrsky 16km = 11p camisole 2.5r - gasoline you are not there at all.
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January 22
I've never seen a worse taxi service (( Drivers change in the app within a few minutes, and as a result, you have to wait for the car for more than 10 minutes. And it's not a fact that he's coming...
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June 7, 2024
It is very rare to wait for a pre-ordered car by the time.
But there is a huge plus. Sometimes using the services of this carrier, wonderful people came. Kind, responsive and understanding.
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1
January 20, 2024
I think you'll make this city a little happier if you close down and don't work with people in the future.
I had to catch the train. Ordering a taxi through the app did not work, only through the dispatcher, which is already a strange thing for me.
"The car is ready," I heard on the phone half an hour later. And God only knows where it is filed.
After calling the driver, who missed the address a little, she told him where to drive up. To which he replied in a raised voice that he was not going to look for where he was going, he did not know this part of the city, and finally left a couple of affectionate ones behind him. Left.
I have never encountered such rudeness and irresponsibility anywhere.
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8
September 2, 2024
Today they called and ordered a car an hour in advance, called at 6.30, said they needed a car at 7.30. The operator replied yes, we will find it well. After 5 minutes, they call and say the car will be there in 4 minutes! Then we got through to the operator, oh... I'll call the driver and decide everything, wait for 7.30. The end of the car is not at 7.30, we are looking for!!!! How is this normal????
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3
November 11, 2024
Kind people, never order a taxi from this company. Not only did I freeze while I was waiting, but they almost took me away to no one knows where.
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1
June 17, 2024
The service is very bad, you can hardly wait for a taxi.One advantage is that it is a little cheaper, which is compensated by the nerves spent.You can only deal with Maxim when you're not in a hurry.
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4
April 23, 2023
Initially, when Maxim first entered the transportation market in the wild competition mode, it was a very pleasant service with polite and punctual drivers and, most importantly, with the opportunity to book a taxi in advance for a certain time.
The further we went, the more famously the patterns changed.
Yesterday I ordered a taxi for 21:35 to Mstislavets, 11 and back at 1:00 from Mstislavets. After a short time, the service gave me information that a taxi had been found there and back. The order has been accepted. I periodically checked the order status - everything is "ok". They began to gather for the event. However, at 21:35 there was no call that the taxi had arrived. I'm checking the order - "sorry, the order has been canceled"!!!!
What are you talking about? Damn you, Sergei, in a blue Citroen state number 9595!
It was a landmark event, it was important to be on time, especially since we live outside the city, it turned out to be difficult to call another taxi quickly, and my son and I, who are strictly forbidden to be nervous after an injury, caught a minibus, realizing that the traffic interval was extended at a later time. We arrived right next to each other, the son fell into anxiety. I remind you that the same Sergey was indicated back, but knowing that now there is no respect for the obligations of the order and passengers, we used the services of another taxi.
What is remarkable: we were already approaching, and taxi Maxim in his application kept winding up the fee "there is a search for a driver, speed up the search" and the rate increased from 17 to almost 50.
That's the whole simple calculation of the pre-service: specify the minimum tariff, and then, when a regular customer is "on the hook", do not hesitate to raise the rate.
I was shocked by the previous taxi driver Maxim (yes, the woman was driving), who arrived at the exact address in the bitter cold with a delay of 20 minutes, instead of apologizing, scolded us that they did not check the marker, BECAUSE the SERVICE ITSELF INCORRECTLY PLACES THEM and read a "sermon" about tlm, that it is necessary to order several taxis at once They say, who will arrive faster...Norm? I objected that it was so dishonest, people were losing their salaries, and there was no trust in you. To which she received the answer: "Everyone does that!"
She certainly, working in a taxi herself and despising passengers, amuses her alter ego with disrespectful attitude towards her own colleagues.
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2
November 22, 2023
We took a car from Vitebsk to Smolensk. Why did the operator specify the address in Smolensk? According to him, to calculate the cost of the trip. Calculated, said the cost.In the end-the cost on arrival increased by a very specific amount. As a bonus, it turned out that the driver's navigator does not work in Russia and he does not know how to deliver a passenger to the place of order. If you cannot serve on the territory of Russia, do not take orders to fulfill them, do not mock people.
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3
August 23, 2024
Taxi Maxim, the most stupid taxi in
my entire life that I have seen. It is not possible to wait for them, to get through, to call, in short, they simply do not exist, just the name!!!
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1
January 29
excellent service. It's cool.polite staff...
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1
July 28, 2024
Not a reliable taxi. I ordered a car in the morning at 12:50, and we couldn't find a car. I went out well earlier and had to take a minibus with a suitcase and children.
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2
November 17, 2022
Everyone wants to call the cheapest and fastest taxi, it doesn't happen that way. I'm usually lucky-the drivers are polite, they drive professionally. Yes, sometimes you have to wait longer than you expect. But if you are not satisfied with this, then you can call another taxi, where they will arrive faster, but also more expensive, respectively. Their work is very difficult, you need to adjust to each client, tolerate the mat, the smell, the boorish attitude, alcohol fumes and much more. So, on my own behalf, I express my gratitude!
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1
August 12, 2023
Minus. Are you kidding me?! The dispatcher accepted the order, the address is correct. How, how(!!) can you drive to a completely different address by pushing
the blame for your sloppiness (obscene word) on the navigator? And then try to leave there for another 10 minutes, at the same time cursing with me on the phone, because I did not help to leave. Your navigator will help you, I don't know where and how you stopped by. The order was canceled-"I waited a long time for the customer."To put it mildly, the driver is a completely obscene word.
It was a good taxi, now it's disgusting. The prices are too high, the drivers are anyone for the most part.
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2
April 23, 2023
04/21/2023 in the evening (Friday) we ordered a cargo taxi to transport furniture. + 2 movers.
The order was accepted (The operator communicated irritably). We ordered a car for Sunday at 12:00.
On Sunday, 04/23/2023, at 11:50 a.m., Maxim's taxi answering machine called and notified: "The search for the driver is underway."
I confirmed that we are waiting for a car.
When the car did not arrive at the appointed time, I called the operator back. I was told that my order was canceled. And it was re-issued (I did not cancel the order, the operator was talking with irritation again).
Now the answering machine continues to ring every 10 minutes and report that the car has not been found.
Questions:
1. Is this normal?
2. Is this business in Belarusian?
3. And small businesses are outraged that you are being strangled - maybe you need to work normally?
4. I ask the operator why there is no car. In response: we are looking for ...
5. Why take a pre-order if you are looking for a car at the moment?
6. If the price of the question, then you need to voice it! We do not set the price, but agree (or not) with your price.
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2
January 2
Great job guys, well done
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June 21, 2023
Terrible taxi! We ordered a car from Vitebsk to Smolensk, the car arrived quickly.We had a train from Smolensk to Rostov, but at the border it turned out that the driver's passport was expired, they called the dispatcher, gave another car, but the driver also did not have a passport with him.Bottom line: we were late for the train , we lost 300 rubles on tickets. We left a message to the dispatcher, there is no answer. Despetcher Dmitry, whom I was talking to just now, was rude and eventually hung up on me.
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4
October 15, 2023
The worst taxi in the city. The drivers are too greedy, they don't want to drive a few km for 5 rubles. I can't find a car. There is dirt in the salons, the car is always in a dead state. Close your shameful office already, there is no benefit from your "service"
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3
January 17, 2023
This is not a reliable taxi, I would have missed the train on October 22 (thanks to taxi 7220) although I made the order on October 21. I ask the administration to strengthen control over the work of dispatchers and drivers. I would like to clarify that on October 21 in the evening I ordered a taxi for the morning of October 22 at 6 a.m. to the railway station. On the 22nd at 6 o'clock, the dispatcher calls me back, and says that a car is being searched for you and it will be within 15 minutes. What was I supposed to do? I urgently called a taxi 7220, I had to pay for the urgency to catch the train at 6.30. I got stress and blood pressure jumped, I had to take pills all the way. That's the situation.
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4
1
May 26, 2024
Why do you work if there are no cars all the time? Plus, errors in the time of the machine's delivery, it just already accumulated!
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2
February 2
The most disgusting attitude towards taxi customers.
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March 8, 2023
Your taxi works abominably. Not a single car for 40 minutes. Moreover, the call was made both through the application and through the operator... And this is not the first time. The operators are working extremely poorly. When the car is delivered, the driver says that the order has just been assigned, after 20-30 minutes of waiting... Your service is sooooo bad.I would put zero, but there is no such estimate...
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2
1
February 2, 2023
I used the "buy and deliver" taxi service. No complaints. The driver bought the orders from two pharmacies and delivered them to the address. It took 30 minutes from the moment of registration of the application to delivery. Many thanks to the taxi service and the driver, they really helped out!!! I definitely recommend taxi Maxim if such a service is required.
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February 25
When you arrive, the price is already different
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June 11, 2024
I ask you to set normal tariffs for passenger transportation, otherwise you can sue the company
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March 5, 2022
I used this taxi very often, until they stopped coming for orders, and compulsively increased the price for the trip. I stopped using it. I started taking another taxi, nerves are more expensive. In the morning I decided to check my luck, and ordered Maxim to work, what do you think 15 minutes of waiting and voila, in 14 minutes such and such will drive up to you, I'm waiting, I think it's fine, you can take your time. 10 minutes pass, I go outside and wait for him, 1 minute before his arrival, I see that the driver did not drive up to my house 24k1, but to house 24, he is on the other side, and the check-in to him is also from another road. I wait further, hoping that he will see that he has arrived in the wrong place and will get to me. As a result, the driver simply cancels the order. I stand waiting further, I think, you never know if he accidentally canceled, I'll wait another 5-7 minutes. No one came. .And I just waited for more than 30 minutes. I was late for work. Calling the dispatcher, they said they would have a conversation, a minute later an SMS came that the driver was allegedly punished, the question is, did they manage to have a conversation and punish in a minute? After that, I vowed never to use the services of this disgusting taxi again. It should have been closed a long time ago.
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2
September 23, 2023
They simply do not come even with the offer of a higher payment through the application, it is not necessary to count on a taxi in Vitebsk, it is very unreliable
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2
March 22, 2024
I ordered in advance for the train - the driver canceled the order without notice!!!
Here is such a service
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July 3, 2021
I have been using taxi services for a long time and it was always fast, affordable, with courteous service.
And now - everything has changed for the worse - "there is a search for a driver" - for a very long time and they offer to increase the fare.
Review the fares and don 't mock the passengers !
After canceling the order, they send a message - allegedly the driver came to the call. Again, deception.
It's a pity, but it looks like we'll have to move on to other companies.
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December 1, 2021
such a taxi and the provision of services should be closed, and all employees should be fired under the article for non-compliance with their position. they are engaged in deception, misleading customers. calling a taxi at 16.30, the operator accepted the order, but did not say how long it would arrive, I'm waiting, after 12 minutes the robot will call, they say there is a search for a car, your order will take no more than 5 minutes, I'm still waiting, it's snowing and raining outside, frozen like a dog, 5 more passes minutes and another call, wait another five minutes, the driver is being searched. in total, no one arrived in the rain on the street for 32 minutes at the bus stop, although these mountain taxis were empty along the avenue. Some are even free with a green beacon. I think that the director needs to make a big penalty for such an organization of work and attitude to clients, such a scheme of work is not acceptable with people, cannot provide a service - close down
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2
December 25, 2023
Taxi drivers never take orders , which is for negligence , then they also raise prices by 2 times
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1
August 23, 2021
disgusting！We ordered a minivan for five people to SMOKE.WE WAITED 40 minutes.Jokingly, did he come from Minsk? He snapped, saying yes from Minsk, Then began talking on the phone, driving with one hand, dropping the speed to 20 km.After the conversation, he also continued driving with the phone in his hand, now looking at the navigator, and not at the road.And all this is already in the village itself with a narrow, consider it a one-way road！Then he stopped abruptly.To the remark that we had not yet arrived at the place,/800 meters/, he said that he had already transported us and would not be lucky.We landed.He snapped at our indignation, and in the end he told the girl, who could not get out of the third row in any way, from which collective farm or cowshed she was from！What a pity.that the money for the trip was given at the beginning of the trip.The mood is rubbish, a lot of impressions, just disgusting.This is the first time we have encountered this in a long time using the services of this service.We got through to the operator, outlined the essence and decided to make a claim.So far, everything is quiet.No one contacted us.The operator was told that we did not need his apologies, as she suggested, let him prepare the money for the return trip.Or even to everyone who rode with this driver, so to speak！I hope this will teach him that the 90s are over.！
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5
August 5, 2022
The taxi went bad !!
Not only did the dispatchers consider a small briefcase and a handbag to be a big God and raised the price !!!
So the taxi driver noted that he arrived even though he was not there !!!
Disgusting service !!!!
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3
July 4, 2021
Taxi Maxim is a complete trash + gypsy + dashing 90s!)))) Is this really possible in our time?? I'm in shock) I'm telling you:
I usually use Yandex.taxi, but my friends advised me to download Maxim, because it's cheaper. Okay I think I'll download it, compare what's cheaper, and choose (I'm smart) ...
I strained a little already in the process of downloading the application, specifically at the time of linking the card. For this pleasure - attention! - Maxim immediately withdraws 10 kopecks. I'm not afraid of what kind of money, Kanesh, but I met with such a miracle for the first time in my life)) Okay We're going further))
I loaded up, got attached, and that same evening (the day before yesterday) I'm standing at 23-00 at the Vitebsk railway station, getting out of the Polotsk diesel, and trying to order a taxi, both Yandex and Maxim. What the application gives out: Yandex - there is a car, it goes, the price (Ice district) is 5.9 re; There is no Maxim car, but the minimum price is 3.4 re + you can speed up the search for a car if you throw a penny)) Okay We are still scoring on Yandex, we are throwing 50 kopecks on Maxim and waiting. The result is zero - there are no cars and they are not expected. But suddenly a message appears that if you agree to 5 rubles, then the taxi will arrive right now. I press the reject button. But the taxi driver is stubborn - he lures me again at a price of 5 re. I'm rejecting this abstract driver again.
By the way, unlike the Yandex application, in Maxim I still could not figure out which make/color/ number of the car was supposed to drive up.
Besides that! Offering a trip of 5 rubles, for some reason it was emphasized in the message that the payment is possible only in cash! What is this??.. What the hell is this?? Then why did I screw up the card for 10 kopecks?!)))))
Well, since other offers from Maxim stopped coming to me at all, I took public transport and after 40 minutes I got home in such a hurry.
And now, attention! )))) I went to bed. At 23.51, a call from an unknown number. I'm dumping it because I'm sleeping. A couple of minutes later, a call from another unknown number. I pick up the phone. "Well, where are you? - A man 's voice asks cheekily . - I'm tired of waiting for you here"))) I remind you that I made the order at 23.00. I'm sending a man's voice to the dicks. After a couple of minutes, another call came from the third unknown number) Dispatcher. Oooh))) How glad I am))) Finally)) But also her to the dick with words of warm gratitude for the fast service)
I think such unhurriedness in the presence of vehicles may well be repurposed to visit the deceased, for example. No, well, what?)))
In the morning I searched for reviews about this service, and there - honest mother!! - who missed the train, because the taxi did not arrive to order.... who didn't get to the doctor, because the same thing happened.... Moreover, the drivers do not even warn that they will not come! Well, about the fact that economy trips in this service are not welcome at all, this, as I understand it, is generally in the order of things) In general, this is the case when a miser pays twice) That's why I deleted this app with its taxi drivers and cars like a bad dream) No, Yandex is better! It may be expensive sometimes, but it's reliable! And if I want to pay only with a card, then I pay only with a Yandex card) Regardless of the time of day and the workload of the clientele)
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May 26, 2021
Disgusting service!!
The worst in town!!
You order a car in advance for 30-40 minutes, by the time, you calculate your time with the child, you even take into account hitches, everything happens so as not to be late.
As a result, they don't find the car by the time, I call back, they offer to put it on the waiting list!
Is it difficult to find a driver in 40 minutes?
It's your job, the operator, to adjust to the client, to be smart!
The mood is spoiled, time is wasted!!!
Taxi 7220 saved the situation,
arrived in 3 minutes, delivered in 9, I am ready to pay for any trip with pleasure and generosity to such a service!
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7
October 4, 2021
The service is disgusting...the car was not delivered at 5.30 by pre-order... as a result, I was late for the tour bus at 6.00. The car appeared on order at 6.30...Maxim does not accept claims...the response to the claim says that they are not responsible for not fulfilling pre-orders...they can bring a car , or , as in my case, they can promise that they are looking for a car and find it as a result when all the trains have left....Then why take an order?
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1
July 17, 2021
Disgusting service! I called a taxi in advance at 9 o'clock so that I could be in the right place at 11. As a result, the taxi did not arrive, although I was promised that at 10:30 the driver would stand near the entrance and press . I called the dispatcher to ask why there was no car. The dispatcher replied to me that there is no available driver in your region. Did they really not find the driver in an hour and a half?! This is some kind of horror! I will NEVER use this taxi service again. Thanks to taxi 7220 for arriving on time (I waited only 5 minutes). It is better to pay more, but the car will arrive on time (although the difference is small, only 1.50). Finally, I want to wish "good luck" to your taxi. You don't even deserve one star! With such a service, you won't have any customers at all!
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March 9, 2023
The taxi has become terrible. It is problematic to wait for a car in the DSK area. Orders are not accepted. Everyone rides only in the center.
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2
June 12, 2022
I tried to call a taxi, they gave me a car, then the order was abruptly canceled and after a couple of minutes the same driver began to lure me with a price of 8 rubles. allegedly because of the heavy load, although initially the trip went to 4.80!
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May 17, 2021
I used these taxis several times, twice everything turned out well.Then once there was a long wait for a taxi search, then the computer calls back that the car has not been found yet-I cancel the order, call a taxi from another operator, and all this time Maxim's taxi is standing five meters away from me and the driver says that he arrived on my order! Then, a couple of days later, I call a taxi Maxim at a certain time earlier (an hour and a half).As a result, by this time the car had not been found, the order had not been fulfilled.I had to contact another taxi operator again.I do NOT recommend it to anyone, a terrible taxi, no service!!!
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5
September 28, 2021
Disgusting attitude towards customers, the driver created an emergency situation on time, walked unnoticed on a zebra crossing, threatened to throw the client out of the taxi, zhenzhina is 50 years old, used a mobile phone while driving the vehicle, filming the client on video, the client was rude and did not insult him!!! Before starting work, people need to check at least the ability to drive a car!!!!!!!!!!
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4
1
August 2, 2022
Terrible service. It is not possible to order a taxi, only through an additional payment it turned out. Why set low prices if there are no drivers anyway?
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August 2, 2021
On July 26, I ordered a taxi in advance at 14.50 in order to catch the train to the station. At about 14.47, a call came in and the girl said that the car would not be served. They also recommended contacting the app. And the application asked to bargain. As a result, the car was not found at 15.07. I was late for the train. I didn't think it was possible not to leave if I ordered a car a few hours in advance. This has not happened to other taxis.
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May 16, 2022
I use this taxi all the time. It is possible to call both by phone and through the application. I like the fact that qualified drivers come.
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