I did not bring the flashing of the Nook 1st e-book.They were accepted with the most intelligent look.They assured me that they would do everything in 2-3 days.A week has passed.I came there.No one has done anything. Judging by the conversation of the "masters", they could not find the firmware (Which, by the way, I found immediately.I just don't have flashing skills).My question about the reason was answered: - This means that we have not been able to help you in a week.After that, he just took off. Conclusion: VLADKOM IS COMPLETELY UNPROFESSIONAL, WITH A BOORISH ATTITUDE TOWARDS CUSTOMERS.