A great place to spend an evening with a friend or just for a meal. It is very tasty, the menu is varied, the price tag is normal, several floors and children's areas, the toilets are perfectly clean! The track is on the 4th floor, it's something!!! Magnificent view of the city. I put 5 stars, despite some disadvantages: the cafe is family-run, a priori a bunch of kids with screams and noise, the service in the receipt is 13% of the amount, the terrace is fine, but it is half open, which means you are food for midges and mosquitoes. I came home all bitten. But I liked the place, so 5 stars. I'll come back there.
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Балжан
Level 10 Local Expert
May 13
A great place for any budget. Delicious, clean. And they serve you quickly. Friendly waiters. On the downside, the portion of fries was small. A new place, everything is new. Even WC had luxury) There is also a dyson dryer.
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Диас Абдумавлянов
Level 2 Local Expert
April 8
I recommend this place to everyone! I really liked everything delicious, fast and the service is at the highest level. Runner Iliyas handsome does everything very quickly and efficiently, an understanding and polite kid🤝🏻✊🏻
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ГАУХАР АЛДАБЕРГЕНОВА
Level 4 Local Expert
March 31
The kitchen is delicious. It's always clean. It is cozy and very interesting for children. But the service wants the best. The tables are not cleaned, you ask for it and that's it, there is no waiter at the ends. You have to take the appliances and boiling water yourself
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Аянур Абдугалимова
Level 2 Local Expert
April 7
The pros are a beautiful building, there is a huge playground for children and delicious food, and the cons are that the order is very long (my friends and I waited 1 hour or even more) and the place where they offered us to eat turned out to be paid and temporary, it cost 200-300 tenge. My friends and I DIDN'T like the place, everyone wrote complaints. And what is the most terrible thing that we are wondering with our friends, WHY COULDN'T THE WAITRESS TELL US EVERYTHING IN DETAIL? If she had informed us, we would not have paid a huge amount!(10,000 and even more)We were 11-13 years old, we were not children and we understood everything!
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Ташубаев Куаныш
Level 3 Local Expert
April 8
I put 2 stars purely because of the free children's zone during the break, if in some establishments the mediocre taste of food is complemented by good service, then this does not smell, the table was cleaned for an hour, then they did not bring tea mugs. They caught the waiters, although there were enough of them. If it were a weekend, I would understand, but if this happens on Wednesday, then it's already strange. There is zero customer orientation.,
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Айша О.
Level 5 Local Expert
July 6
The place is very large, there are a lot of play areas / places, everything is stylish and beautiful inside, but it's noisy, and so the place is cool, the service is great! I liked everything
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Индира Султанова
Level 3 Local Expert
January 14
We celebrated our son's birthday
I liked the playground very much, thanks to the animators! We were sitting in a restaurant area where they charge 13% for service, but at the same time, we actually ran after the waiters all the holiday so that the table was cleaned and something was brought to us, dirty dishes and napkins had to be cleaned ourselves! The wardrobe does not have the number of places for things, the woman herself is very small, she is rude in the wardrobe, there is no subordination, as if people coming to the institution are to blame that there are no places! You can't find the administrator at all, it's like a person is incognito)) as for the kitchen, the children liked to eat.
The money that is charged for the service is not being worked off!
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Арман Е.
Level 12 Local Expert
August 29
5 for the interior, the number of seats, a playground and a sink in the complex. 2 for the service and the waiting time for the order. (I was there 3 times, and all 3 times the service and cooking time are very long)
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Елена Селиванова
Level 8 Local Expert
March 17
A huge complex where you can have a delicious meal, wash the car, with a huge children's play area. The cuisine is delicious and varied for every taste
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Берик Аймбетов
Level 3 Local Expert
March 11
The service is excellent. The staff is polite. The food is delicious. There is a large entertainment center for children. The waiting time is minimum. The cuisine is varied. The atmosphere is cheerful. The only negative is that it is hot and stuffy indoors. Heavily heated
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Lord Volkov
Level 4 Local Expert
August 10
This is one of the good branches, which should have been the best, the most so to say good thing is there is a play area on two floors where children can not disturb their parents and also have a quiet lunch
Cons: it can take a long time to cook and difficulties with tables, 50/50 drinks are expensive, especially lemonades. There is also a game room on the second floor, which gets in the way because of the screams
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Арман Тайтелиев
Level 10 Local Expert
April 29
The large hall is divided into a cafe and a restaurant part. They cook for a long time (perhaps it accelerates over time) On holidays, visits to the playground are free for children. Children like playrooms divided by age
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Татьяна
Level 10 Local Expert
June 26
I think that this network should be in every city 🔥 everything is cool , delicious , I really liked it 😍
From the kitchen to the staff, as well as round-the-clock operation 🔥
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Aidar Kodashev
Level 7 Local Expert
May 12
1) Service 0. The order was brought by half, the 2nd half was brought when they left after 1.5 hours. Of course, they refused, they also argue that we cannot refuse. The administrator, of course, still has to learn the service and accept their jamb, or rather the lack of her work on order control. To dismiss would be a mild punishment.
2) the game room next to the tables is something. The noise is so loud that you have to shout like in a factory. We came out with headaches.
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Гриндарий
Level 5 Local Expert
March 7
A terrible experience.
We came to sf for the second time, we thought to eat delicious food, before that we came for shavukha, ordered rolls, wok, pizza, bubble tea, the check came out for 20k tenge.
What is the result:
The PIZZA is of terrible quality, like in the school cafeteria.
The ROLLS are of terrible quality (ordinary rice without any dressing, the filling is cheap, terrible, the soy sauce is tasteless, heavily diluted, for the first time in their lives they set them aside on a plate and did not even finish eating. wasabi is so chemical that tears flow immediately onto the plate.
BUBBLE TEA (produced by SF) 1690tenge-if you like this drink as much as I do, I do not recommend buying it in Sf at all.
The balls themselves were hard and did not even pass through a straw, the taste of ordinary compote, I went and decided to change this disgusting bubble tea AT LEAST for FRESH JUICE (because it has a similar price in 1790). I go to the bar and explain the situation, they offered me ORANGE JUICE instead. WHAT is the result. At the end of the meal... I find that there was no smell of ORANGE JUICE. They poured me A FANTA WITH ICE. And no fresh orange juice for you. As a result... do you consider it normal to replace your bubble tea for 1690 tenge with a glass of fanta?
Perhaps it is even very equivalent. But obviously not for the price.
We made an order at the table using a QR code, we were forcibly charged 8% for service / service despite the fact that there is no service. The problem is not 8%. The problem is that there is no maintenance or service.
The desire to walk has disappeared once and for all.
The only advantages are: interior, shawarma, desserts.
The rest is just cons, the price / quality does not match, even based on those three positions that we decided to try for the first time.
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Juli Juli
Level 3 Local Expert
August 6
Not a bad place. The kitchen is delicious, but I had to wait a long time. The children are happy with the playground. No one is watching the children on the playground, this is a big minus. When I was there, the girl climbed onto the climbing wall and could not get off, hung and cried, in such cases there should be an employee inside the site.
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Ерик Муканов
Level 7 Local Expert
January 9
It was 08.01.2024, after 12 a.m. we wanted to eat. But now this place is on my blacklist. We ordered Tom-yan, pilaf, dumplings - all the dishes were cold or warm. We ordered mushrooms - they turned out to be not tasty. We ordered Tashkent tea - it was also warm. The tortillas were hard and not fresh. Orders have been waiting a long time. They asked to warm up warm dishes, they also brought warm ones. When asked to give a complaint book, they replied that it was not there. The building is new on Mukhamedkhanova Street, but there is no call button on the table, you had to run to the waiters every time, and you won't immediately find them there. And there weren't many people, I can imagine what's going on there during rush hours, most likely complete lawlessness.
In general, the conclusion is that it is NOT worth going to this institution and I do NOT advise anyone to go there. The kitchen IS TERRIBLE! If SF continues to have this attitude towards customers, then they will close within a year! In 2 GIS, I only read reviews, all negative. And the administration's answers are formulaic. I think we need to change the managers and the kitchen. And such a building is gorgeous with a children's playground, but the whole impression is spoiled.
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данил хомко
Level 11 Local Expert
February 19
I'll try briefly.
On the advice of friends, we came to SF. The family arrived at about 13.00 - ordered for everyone through the app.
The first part of the order was delivered 40 minutes later (although they say that they bring a portion of mantas and decanters with lemonade within 25/30 minutes). The mantas were not hot and dry. After another 15 minutes, we went to find out where the rest was. They said "in 5 minutes."
It took another 15-20 minutes , we went to find out - what we were answered: "haven't they brought it yet ? Eeeoo!".
5-7 minutes later, the second part of the order was brought Ramen and Doner (with dry, overcooked pita bread in places).
They ate it.
Let 's go find out where the rest is .
After a few more minutes, sushi arrived.
And in the end, one total amount came out for the order, and another amount was debited from the card balance. The administrator took pictures several times, sent them to those.support... She said, "I'll be right there." We waited another half hour... As a result, we thought that we didn't want to be here anymore and in order not to spoil the mood, we went home.
This is in short
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Бибигуль Майтанова
Level 3 Local Expert
August 22
The waiting time is very long, the service is zero, the waiters rarely approach, they do not get through, and so in general it is very cozy with children, we like the food delicious
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Гулим Алихан
Level 8 Local Expert
April 2
Fast food with a play area on 2 floors. In the month of Ramadan, there is now a free play area there. But the people won't get through). And so on ordinary days the play area is paid for 1 child 2,000 tenge unlimited if I'm not mistaken)
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Ержан
Level 3 Local Expert
July 14
In general, it's fine, the only thing is that it's sooo long to wait until the order is delivered. Tea was brought immediately with a flatbread while the rest was brought, the tea was cold and I would like to drink it hot with food. Therefore, it is better to submit the request then all together.
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Сергей Селиванов
Level 7 Local Expert
September 8
Poor food quality, pizza without taste, without sauce, cheap sausage and cheese, they couldn't eat a mountain of mayonnaise in Caesar salad, the soup is salty and empty, the meat is too salty! It's not boring to eat there, you can drink water and play with the children
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Айгуль
Level 14 Local Expert
June 3
Not bad, but you need to look for a long table, then you need to wait for it to be cleaned (you're looking for someone to clean it yourself), berry tea is terribly sweet, one syrup, honestly there is no bright taste of berries or mint, lemonade is also the same, French salad is very tasty, shawarma is not bad, lagman is average, average four.
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Мистер Монки
Level 6 Local Expert
May 12
A very big and nice place, as always good food. But the downside is that it's noisy here, there's nothing for teenagers. The service is not very good, but it will do
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Арлан Абдрахманов
Level 6 Local Expert
July 19
Dishes are constantly running out due to the lack of food, there are few waiters, and the wardrobe is always overflowing. The worst thing is the trash at the entrance, it seems that the area is large and there is a place behind the building, such a stench on the sidewalk and in general the view from this 🤮
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Аяна Естаева
Level 2 Local Expert
July 28
I didn't like the food. Warm, all cold. The answer to this is "we would have warmed you up", Which means it is not fresh. The staff does not know who took the order from whom 🤦♀️ Don't pay attention. Simply put, I'm not happy with the place
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Ирина Савченко
Level 8 Local Expert
January 15
In principle, I liked everything: the food that was ordered was delicious, the playground on 2 floors, the children played enough, satisfied. It's just cold in the elevator and on the landing, where children run between floors.
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Медеу М.
Level 4 Local Expert
September 1
Ordered at 5 a.m., before departure, 2 portions of Udon. They were brought to us for exactly 50 minutes. We were thinking of having a quick snack in front of the highway, but it turned out that they delayed us for an hour. Sorry. But it was delicious
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Айару Даулетбек
Level 6 Local Expert
July 10
They cook delicious food there, I liked everything 💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕
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Нургуль Куанова
Level 7 Local Expert
July 15
It's delicious, but it takes a very long time to cook, because there are a lot of people. The game is big 👍
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Артём Корпачев
Level 6 Local Expert
July 20
It's quite budget-friendly, but not all positions are delicious) for example, I took ramen for 1200t, it was just terrible one broth and instant noodles)
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Жомарт А.
Level 5 Local Expert
January 31
A good place, the food is delicious, there is not a large Playground. Only one thing I didn't like, we wanted to wrap food with us and asked for disposable dishes at the bar, said I would pay. I was directed to the cashier where one cashier and a lot of people, I turned to other employees about disposable tableware, everything is shown at the cashier. So I waited in line for 15 minutes. and I bought disposable dishes. Maybe add disposable dishes to the application, thereby you can unload a single cashier. Of course, see for yourself, this is my recommendation as a consumer, to speed up.
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Gelya I
Level 2 Local Expert
January 22
A very comfortable cafe, delicious food, a pleasant atmosphere, a very large children's area, this is the place where you can spend your time with your family
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Dilya Dima
Level 2 Local Expert
August 22
The staff is rude, the service is not very good. Nothing is delicious, and for a long time!!!I DO NOT RECOMMEND IT!!!! The price does not match the quality of the above.The service is very slow!The worst service!
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Альмира Кожагулова
Level 5 Local Expert
August 25
I went to have breakfast with the kids!
Rice porridge is terrible, as if the rice side dish was taken with milk diluted and warmed up…
The feed is very long, it is clear that because of the treacle of people, everything is limping
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Асыл Айсеитов
Level 3 Local Expert
June 24
Delicious food, fast cooking, good service. And by the way, they have a good promotion now, food for 900
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Текила Лайм
Level 8 Local Expert
March 2
It's very noisy, you're looking for a free table, the burger was delicious, the cheese sticks were rustic potatoes, But I didn't like the doner dry, the meat was small, and the fries were not French fries, but I won't take the grated doner there anymore! You can walk!
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Асқар Карпов
Level 11 Local Expert
July 5
I didn't like the service first, the kitchen wants to be the best, the atmosphere is very noisy
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Куаныш
Level 6 Local Expert
January 9
It's cool, there are always a lot of people, there's always a rush, there's a big building, there's a car wash, there's a playground!
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Нұрәділ Қабдығалиев
Level 4 Local Expert
July 27
The building is very good, the food is tasteless, whether it is crowded, the service is low for the customer
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kassym turlin
Level 6 Local Expert
February 23
The children are not tired of it yet... it's noisy for us (if you sit further away from the game room in the restaurant...that service does not correspond to the institution) except for Elnur, that guy surprised us with the speed
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НАЗГУЛ БАЙТУРСЫН
Level 9 Local Expert
January 8
The place has become an expectation reality,staff 2,children's play area 1 out of ten dirty mess stuffy adults small children together,the most amazing thing is the restroom is very clean,,,,,administrators by themselves
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Show business's response
Erik Muslimov
Level 12 Local Expert
March 20
Parking problems, someone stole the child's shoes, did not find them, left barefoot. They promised to figure it out, but in response, silence...
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А М
Level 6 Local Expert
January 31
It's a very big point, everything seems to be new, but it's uncomfortable, artificial. The menu is huge, the doner is not very good, salads with mayonnaise, nothing special. The nursery costs 2K tng. The service is long, and they also forget the order. Just for once
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Ерлан Назымбеков
Level 4 Local Expert
June 8
The place is good, but the waiters are terrible every time you have to run after them, they carry the order for a very long time, in general, it seems to be normal, but the service is 0
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Акылбек Молдабеков
Level 6 Local Expert
July 26
A very excellent cafe, both the dishes and the service are at the highest level
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Haxer Ima
Level 4 Local Expert
February 23
the game is normal, there are several playgrounds, the children liked it very much, but the service there is certainly terrible
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Anonymous review
January 1
It's terrible, they don't bring food for a long time, if they don't bring everything at once, in parts, it takes another hour until you come up and ask yourself, you stand at the checkout for a long time, since there are only 2-3 menus, and people are still choosing and ordering, there are no hand washing chairs for children, the height is not enough. I don't recommend it if you don't want to get on your nerves
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Show business's response
Екатерина Куратова
Level 3 Local Expert
March 20
The children and I didn't like the kitchen at all. The game room will go for once for a change