**Review of Shawarma Food SF at Sauran 34 in the Botanical Garden**
Our evening at Shawarma Food SF was ruined by a number of unpleasant moments. To begin with, the service leaves much to be desired. The waiters are clearly unprofessional: they served us slowly and brought orders with great delay. The quality of service was at a very low level.
Of the desserts, only the milk girl can be distinguished, which was more or less normal. All the other desserts, especially Whoopi pie, were terrible. I do not recommend ordering them.
The most disappointing thing is the burgers. We ordered three chicken cheeseburgers and one hamburger, and the wait took almost an hour. However, when the burgers finally arrived, they were cold and completely not appetizing. The chicken cheeseburgers turned out to be without cheese, and the cutlets did not look like chicken. The waiter we contacted with this question couldn't help us. He took the burger for inspection and returned, claiming that there was indeed cheese there, but we never felt it.
We asked to reheat the burgers, but the waiter said that they always serve it that way, and refused. It was only after an urgent request that he warmed the burgers, but this did not save the situation. The cutlets were overcooked, which completely spoiled the taste.
In general, we will never return to Shawarma Food SF again and we do not advise you. It was a terrible experience.
See original · Русский
2
Тимур Смаилов
Level 7 Local Expert
May 16
Lagmans are delicious, but they add little celery or radish or lajan. Sushi is medium in taste due to the low swell or low salinity of salmon in Philadelphia. Wasabi is appropriately from the store (that is, not from Japanese horseradish, but from another wasabi-flavored component), pickled ginger. As a quick snack, a family meal is perfect, but it's better for gourmets not to go to fast food. Keep in mind the service charge is 12 percent. In general, I consider any service surcharge unreasonable and existing only in the CIS. I have not seen this in Europe or Asia, since the cost of the dish already includes administrative costs and services.
See original · Русский
Марат
Level 13 Local Expert
September 28
Everything is fine, but the screeching of children, a long waiting time for your order is about 30 - 40 minutes. And so for the first time we liked it, although a serving of 1.5 shawarma with beef and branded sauce is nothing at all, an ordinary shawarma. We will come again, but there is a need for order and automation of the workflow.✊✊✊
See original · Русский
Салтанат К.
Level 3 Local Expert
January 25
I want to thank SF for the always delicious and fresh food. For your polite treatment and attention.
We had breakfast today.
The new playground for kids is generally super.
I always advise you to my family and friends. You are the best.
Many thanks to the staff and the management of this branch.
I wish you even more guests🤲
See original · Русский
2
Erema
Level 8 Local Expert
December 10
The outlets sat and had dinner with the family. Everything was delicious and satisfying) And the interior is good.
See original · Русский
Ерлан К.
Level 4 Local Expert
October 24
The kitchen is very tasteless. I ordered Lagman in a box, steaks and sushi. I didn't like any of the dishes. The quality has dropped. We need to work on the chefs
See original · Русский
1
1
Мирас Анарбеу
Level 2 Local Expert
January 5
A very cozy place, insanely delicious dishes.The waiters are very friendly guys.AND EVERYTHING!!! Good luck and prosperity)))
See original · Русский
2
Адик Адик
Level 3 Local Expert
January 5
For a very long time, the waiters do not respond to the call button, the food is so -so lagmans, I advise you not to take it as we ordered bread and did not bring pancakes, cheap chocolate is added, in general, it will go for 3
See original · Русский
Нян Кэт
Level 7 Local Expert
November 22
A very nice cafe, there is a playground for children
See original · Русский
МАК
Level 10 Local Expert
July 5, 2022
The staff is very polite and courteous, the atmosphere is pleasant and cozy, the food is also very tasty, especially the pilaf. The interior is pretty. The waiting time varies depending on the number of customers, you don't have to wait too long
See original · Русский
3
1
Каюша Каюша
Level 7 Local Expert
August 18
Choked on a doner bone last year. Only the cleaning lady helped. I'm giving her a star.
See original · Русский
1
skuratov.3
Level 6 Local Expert
September 5
Delicious, cheap, there is Wi-Fi and sockets
See original · Русский
Дмитрий Викторович
Level 7 Local Expert
August 27, 2022
It's a very nice place. Polite admins and waiters. Children's area. Pure killer. I advise you to eat here. There is a park with fresh air nearby. Administrator Lyubov is very professional.
See original · Русский
2
Justina George
Level 5 Local Expert
August 6, 2022
Good staff, delicious food, inexpensive menu, cozy and atmospheric. The delivery is fast, the food comes hot, there is no need to reheat. The waiters are polite, always trying to please the guests.
See original · Русский
Pasha B
Level 22 Local Expert
January 5
It's a good menu, it's the best from a long way.The prices are reasonable , the team is friendly
See original · Русский
3
Дмитрий Кононов
Level 5 Local Expert
August 19, 2022
It's a great place and the prices are affordable. It works around the clock, which is rare for Astana. They cook very tasty and fast. The service is excellent. I recommend
See original · Русский
2
Нуржан Мырзахметов
Level 6 Local Expert
June 21, 2022
A great place for a family vacation. The only disadvantage is that it is not possible to reserve a table earlier. The cuisine is good and varied. Interesting breakfast menu
See original · Русский
Дина Дина
Level 8 Local Expert
July 25
Buckwheat noodles are cooked for a very long time.
..
See original · Русский
1
Талгат Каирбек
Level 2 Local Expert
September 19
I've been waiting for a Doner for an hour now
The staff is unresponsive and rude
See original · Русский
1
1
Василий Акимов
Level 24 Local Expert
December 23, 2023
Everything is very tasty! I advise you, it's cozy and atmospheric!
See original · Русский
Alihan Kuanish
Level 3 Local Expert
October 24
Imba cafe ate sushi and doner
See original · Русский
1
Д К
Level 3 Local Expert
April 8
How did it happen that not delicious cuisine became popular in Astana
See original · Русский
1
1
DENIS K.
Level 5 Local Expert
August 26, 2023
A great place to visit with children, there are a lot of things, everything is delicious
See original · Русский
1
Show business's response
Умутхан Нифталиев
Level 4 Local Expert
May 24, 2023
The waiters do not have time, the tables are dirty, please fix the food quickly, thank you, but still take care of the guest service the waitress is in the studio
See original · Русский
1
Nuraly Askerbekov
Level 2 Local Expert
March 22, 2023
A wonderful restaurant with its own history. We return to this place every time because of its cuisine and beloved staff.
See original · Русский
Алмаз
Level 4 Local Expert
April 24, 2022
The food is delicious, but the service is very poor. One day I ordered and ate, at this time eating, the waiter came and asked me to pay the bill. In another case, I ordered a takeaway and was given an order number, I waited 27 minutes, it turns out that the order was ready for 5 minutes. the staff of the house, who to serve, does not have a normal queue, etc. Take the experience with KFC, everything is clear and the work process is visible there.
See original · Русский
3
3
Биржан Кыдыргали
Level 3 Local Expert
January 23, 2022
The place is great, the food is delicious, the service is good, even the animators are there. I would advise everyone a large space, a large selection of dishes, a separate place for children, a cool place
See original · Русский
3
Магжан Тлеугали
Level 6 Local Expert
November 29
Very tasty pizza
See original · Русский
1
Daulet
Level 6 Local Expert
August 26, 2023
The dishes are delicious, the interior is pleasant. It's a little stuffy inside. The waiters take a long time to react.
See original · Русский
Show business's response
Yernar Kaziyev
Level 6 Local Expert
November 15, 2022
It is delicious, but there are few waiters and (or) there are not enough people in the kitchen. During rush hours, it takes a long time to prepare and the waiters do not have time. And the service of 12% of the whole was unpleasantly surprised
See original · Русский
Show business's response
Галина Севостьянова
Level 5 Local Expert
August 11, 2022
It's very tasty, there are always some contests and gifts. You can relax with children or just an adult company.
See original · Русский
3
lastdragon
Level 3 Local Expert
December 25, 2021
The interior is pleasant, the food is delicious. One of the disadvantages is that the playground for children is located next to the tables because every scream was heard, the bill is not cheap, the service time is long
See original · Русский
3
Vladimir D.
Level 2 Local Expert
February 10
They cook great! Delicious and beautiful!
See original · Русский
1
1
Карлыгаш Г
Level 3 Local Expert
August 1, 2022
You can eat there, they cook quickly. But garbage food waste is carried in thin bags to common containers, because of this stink and puddles. In the middle of the left bank, near the Botanical Garden. Therefore, the impression is not very good.
See original · Русский
Болат Башеев
Level 12 Local Expert
February 19, 2023
The best ratio of assortment, price and quality. Delivery is better than in the hall.
See original · Русский
Асет Токтасин
Level 5 Local Expert
November 25, 2021
Delicious, fast!!! Made for people, there is a charging point on every table! The service is excellent, friendly!!! Not for long, everything is fresh!!!
See original · Русский
1
Steve Play
Level 2 Local Expert
December 19, 2023
They have a good shawarma and a delicious snack.
See original · Русский
3
1
Сайран Амиржанов
Level 9 Local Expert
January 31
We took shawarma and pizza, we liked everything
See original · Русский
AsikSemey
Level 7 Local Expert
May 5
Good afternoon, my wife liked it
See original · Русский
2
Айнура Колтаева
Level 12 Local Expert
January 20
It's always delicious. Pizza class
See original · Русский
Дима С.
Level 3 Local Expert
January 29, 2023
We constantly order shawarma at Shawarma Food. We think it's the most delicious there. They never let me down. Keep it up !
See original · Русский
3
Kuanysh Kadyrbekov
Level 7 Local Expert
September 2, 2023
A good place to quickly run in and eat
See original · Русский
Олжас
Level 13 Local Expert
December 18, 2022
A good institution in terms of price/quality ratio
Solyanka is generally wonderful 😍
See original · Русский
1
Feador777
Level 17 Local Expert
March 10, 2023
Delicious , satisfying , there is delivery ! 👍🏽👍🏽👍🏽
See original · Русский
Карина Апеисова
Level 4 Local Expert
November 21, 2021
The food is delicious, but it takes a long time to cook. And the staff is generally a separate topic, impolite, sluggish, give out food without gloves. And once the girl was wearing gloves, but she was picking her EARS, and then she gave people food 🙃
See original · Русский
3
Даулет Алмагамбетов
Level 3 Local Expert
March 24
Drinks are expensive kapets
See original · Русский
rogue.hero
Level 6 Local Expert
July 6, 2023
Everything is delicious, the staff is polite
See original · Русский
2
Show business's response
Тимур Табишев
Level 11 Local Expert
February 14, 2022
I don't come here anymore and I don't order delivery. The first time they made it out of a loaf that had mold on it. Then the son got poisoned. Everything has already been put on stream, and the quality has deteriorated.