Inexpensive, there is support in VK. Sometimes good, sometimes not so good.
When ordering a Safari, we were not warned that 7-8 local cars are used for the tour. Alas, we got seats "in the gallery" of Toyota Sequoia. Accordingly, it was shaking on the dunes, as if there was an excursion, and it was visible as if there was no excursion. The attempt to discuss the situation with the agency came to naught. They tried to explain to us that only we did not get the entire declared program, which we were not particularly interested in. Yes, there were no photos in national costumes, we bought the henna painting ourselves, but we didn't care. In general, the representative moved off the topic.
I don't recommend safari. If the safari is not paid for and you are seated in the third row at the hotel, feel free to refuse. In our experience, then it will not work to switch places for a while, the impression will be spoiled.
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1
Дарья Салата
Level 6 Local Expert
October 1, 2019
We bought a ticket to Dubai here in August!Just delighted with the rest and thanks to this company!The staff knows their job, quickly picked up the tour and pleased!!!A guide named Murat, generally an expert in his field, conducted very interesting excursions!!!By the way, we bought the tour for the promotion and it cost us a mere penny!!!A very convenient online service, here you can study all the tours in detail, but our eyes ran away and we had to ask for help from the manager to help with the choice!
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4
Сергей Сандыга
Level 6 Local Expert
March 30, 2020
We arrived in the UAE on a ticket from Anex Tour. We rested from 8/03 to 19/03. Time Ruby Hotel.
We met with our manager at the hotel the next day, she offered various options for excursions. I can't say anything bad, I told everything in detail and beautifully. We usually go on excursions, which we take from a travel agency, so it's calmer. But this time somehow it didn't go, or something. We went for a walk to the shops and saw the office of Shan Tours on the way, decided to stop by, ask what and how. We were met by Guzel's manager. She told me in detail about various excursions, showed photos, but most importantly, the price for the same excursions as Anex Tour was decently cheaper. We decided, probably for the first time in all the time we go on vacation, to take excursions not from a travel agency and did not lose.
Everything went at a high level, our guide Murat was great, special thanks to him. I also want to note that we did not get on some excursions due to the closure of a number of emirates due to coronavirus, although we paid for them in advance, there were no problems with the refund. Guzel was constantly in touch and the situation was under control. I want to express my gratitude to her for her professionalism in her field and as a pleasant and responsive girl. Many thanks to Shan Tours for the excellent work.