04.09.2024 I bought original candles for Volvo.
After a run of 30 km, one candle failed.
Having made an oral claim, he was refused.
After an official written request, I received consent for a refund, but within 14 days the company cannot find the necessary funds.
More than two months have passed since the first appeal and these are just candles.
It's a pity, of course, but the attitude towards customers is disgusting and I do not advise contacting them.
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Николай Волощук
Level 5 Local Expert
December 13, 2024
always available , there is a wide selection , affordable prices , consultants give comprehensive information about a particular problem!
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Витоша Г
Level 4 Local Expert
February 11
I applied for the first time. I called by phone, found out the availability and the manager offered to place an order by phone. Before I got there, I received an SMS. I just went to the checkout counter and paid for the spare parts in 1 minute. Well done. Keep it up. That's how professionals should work in their field.