The hotel is gorgeous. Excellent location. The staff is responsive and polite. The breakfasts are delicious. But, I will note 2 points:
1) as soon as I entered the room, the coffee machine did not work. But I called the reception and everything was fixed within 15 minutes. It's super
2) the swimming pool with Jacuzzi did not work for a week when I was staying at the hotel. It was because of the pool that I chose the Sheraton. And it's strange that the spa center is just down the hall. And you walk past conference rooms in a bathrobe with slippers, where big agashki decide something or information gypsies present something)
See original · Русский
Иса Агаев
Level 9 Local Expert
March 17
My stay at the Sheraton Hotel was just great! From the warm reception at check-in to the cozy rooms with beautiful views, every moment was filled with comfort and attention to detail. The service is so excellent that I felt at home. The incredibly polite and professional hotel staff did their best to make my stay unforgettable. The atmosphere at the hotel is just magical and I enjoyed every minute of my time there. I thank the Sheraton Hotel for the excellent experience, and I look forward to coming back again!
See original · Русский
Сергей
Level 5 Local Expert
March 28
A good hotel. A great breakfast. Not without flaws! Everything is nice and chic in the room, but the windows do not open and there are no rooms with opening windows. The SPA area is very remote, you need to overcome a bunch of corridors to find it, and in the SPA area itself there is a long transition from the sauna area to the pool and Jacuzzi, until you get there, you freeze. Well, to resolve issues at the reception, everything is refused. A simple example, I asked for a simple envelope, but it was refused.