We decided to relax in Baku, took the sheraton (Marriott), which was tested in other cities and countries, but we did not expect such a horror with rooms in any way!!!!
we had an Intourist room with a sea view from a balcony.
at first, they settled on the 2nd floor 240. the room is just a "dead" hygienic shower flowing, everything is dirty everywhere, old, the headboard is torn. It's not even 2 stars, it's a hangout!!!!We
had a fight.
the staff is, in principle, good and responsive. They gave me another room 2 floors above. The picture is a little better, but it's still very far from 5 stars!!! In general, apart from
the sea view and the staff, there is nothing like that. Either the manager is not working well, or the employees are not listening to him.
by the way, the breakfasts are also so-so. cheese and meat are smoked, juices from bags (there are no freshly squeezed ones)
24.10.24 I changed from 2 stars to 4, purely because of the guys at the reception, they are great. Finally, on the 4th day, they guessed to bring wine and fruit
And the cleaning has remained poor...
See original · Русский
1
3
Варламова Наталия
Level 5 Local Expert
November 10
Great hotel! Polite and pleasant staff, good rooms, cleanliness and comfort! Delicious breakfasts, convenient location. I recommend you to visit!!!
See original · Русский
Варя
Level 11 Local Expert
May 6
A great hotel by the sea. Delicious breakfasts. Close to the old town. Polite staff. She lived in a standard. Everything is in the room;))
See original · Русский
1
Марина Т.
Level 7 Local Expert
August 15, 2023
The hotel is super. Everything is excellent - service, rooms, location, restaurant, guests. Perfect snow-white linen and towels, cleanliness. We didn't find any disadvantages. We will stay here again
See original · Русский
Анастасия Г.
Level 5 Local Expert
September 6
Delicious breakfasts , good location, helpful staff
See original · Русский
老外
Level 8 Local Expert
October 3
The service is bad. The room was not cleaned for the first day. There was no shower gel, one toothbrush for two. There is no comb.
See original · Русский
Konstantin Petrenko
Level 20 Local Expert
October 8
The best hotel!
I really want to come back here again.
The view from the room is wonderful!
See original · Русский
Борис Растяженко
Level 7 Local Expert
May 12
Excellent hotel convenient location very friendly staff👍😍
See original · Русский
Татьяна Алистратенко
Level 9 Local Expert
August 16, 2023
When checking in in the evening - the room is not ready, the air conditioner is replaced after 2 days, the ironing board was not brought for an hour after 2 calls, even napkins are not put on the table in the restaurant (I ordered fish), another day in the evening they are escorted to the table and after 15 minutes they say that the kitchen is closed!!!! What kind of 5 - star Marriott service is this ???? The windows are dirty.
See original · Русский
1
2
Salifov
Level 8 Local Expert
May 26
They made a discount because I know how to persuade people. We agreed with the hotel manager to constantly advertise the Sheraton Intourist Baku
See original · Русский
Светлана Г.
Level 5 Local Expert
June 15, 2023
The hotel has very wonderful reception staff: friendly, sincere, ready to make guests' rest as comfortable as possible!
See original · Русский
Диана Н
Level 10 Local Expert
June 20, 2023
Wonderful hotel. Beautiful, delicious breakfasts, good service. Everything that should be in the room is a paste brush, cotton pads, etc.
See original · Русский
Li Ayu
Level 9 Local Expert
May 7, 2023
There are no "consumables" in the rooms. Often, after cleaning, they forgot to replenish water and tea / coffee. The staff is great.
See original · Русский
1
Rodger
Level 13 Local Expert
August 4, 2023
An excellent hotel.
The work of the staff is beyond praise!
See original · Русский
Elena K.
Level 7 Local Expert
March 19, 2019
The hotel was founded in 1934, very convenient location, near the embankment, the carpet museum, the alley of the Shahids, easy access to the center. There is a restaurant, a veranda, delicious European breakfasts, a buffet. The staff speaks Russian, the reception is open around the clock. The rooms are clean, there is a coffee machine in the room, very soft beds, beautiful room design, bathroom. 👌👌😎one minus there is no view, almost no windows. But maybe we had such a number.
See original · Русский
4
SkylanaR
Level 20 Local Expert
February 4, 2019
Lovely hotel.
Not all of its 4 stars.
Neat, cleaned well, a variety of breakfasts.
In the evening, dinner is also a very pleasant choice.
There is a gym, small, but everything you need is available.
See original · Русский
3
Вадим Меньшов
Level 6 Local Expert
March 24, 2020
Great location! Great rooms! And so on.....
But the main thing is super staff! Responsive, professional, sincere!
Thank you so much!!!!!
See original · Русский
Михаил Козодаев
Level 20 Local Expert
June 23, 2023
Very single breakfasts
See original · Русский
Damir Bulatov
Level 22 Local Expert
April 13, 2021
Nice hotel with a view of the Ferris wheel) It's a long walk to the center
See original · Русский
1
Сергей С.
Level 5 Local Expert
September 25, 2018
Stylish, cozy. Great bar.
Breakfast in the restaurant for every taste. Fast service. Stable wifi. Located some distance from the center.
See original · Русский
2
Михаил
Level 13 Local Expert
July 22, 2020
Интересные номера и отель очень красиво
Влад
Level 11 Local Expert
September 18, 2020
5 звезд так и есть
Георгий Т.
Level 4 Local Expert
July 7, 2019
A terrible place ! Everything is bad in the rooms everything is broken