It was the first time in Grodno that we wanted to visit an iconic place, a local realtor advised us to go to Sherwood, they say, a top place, great food, magnificent panorama of the river, etc. As a result, arriving at the place, you do not immediately get to the restaurant, first to the business center, then only to the restaurant, of the advantages they allowed with a small dog and then they did not offer water and the dog sat in his bag all the way, of the disadvantages there was no chair for children with a child! or they didn't offer it. According to the menu - for a top place, a full naked will go for the price! The waiter is not bad, he does not know the menu, he made a mistake in our order three times, he does not know what is on the stop list! We have ordered:
1. Chicken soup from the children's menu - it is not possible to eat - chicken in seasoning broth is not yellow as it should be, but orange as from pumpkin soup and pasta fuselli floated in it!! And this is on the children's menu! No photos were taken
2. A refrigerator with baked potatoes - a refrigerator for 2 out of 5 from series b in a salad bowl or in cornflowers, the order is better, potatoes from the series died yesterday fried in oil to horror - I forgot to take a photo
3. Pilaf sucks you can't eat chicken dry rice porridge - photo attached - for information, I returned it after eating a fork out of decency, I did not ask to be excluded from the bill
4. Beef tenderloin with potato medallions and wine sauce - it is not possible to eat - meat is like chewing gum with charcoal - for example, the dog did not even eat, the potatoes died three days ago and were just fried in oil to the point of decency! The wine sauce is not wine at all, it does not taste like jelly! The photo is attached! Then patience broke, the administrator was called - the dish was returned, they demanded to exclude it from the bill!!!
6. Fruit tea - it will go - sea buckthorn tea will also go, they gave raspberry jam and one bag of sugar and bagels! It should be a shame for sugar (apparently they regretted it)
7. They took dessert and soup with them - here, without comment, they managed to put in a soup that they put in an additional filling in it so that it would swell and could be thrown out (crackers)
They asked me to redo the soup with myself! Bottom line: the admin did a good job trying to pull the situation out, removed 1 dish from the bill, made a 10% discount, but also in a tricky way on the bar, etc. there is no discount only on the main menu! Well, okay! We are not sorry! We give her one star for trying to solve the problem! They also wanted to treat me with a compliment - they brought it to me and my wife - we politely refused - the kind of so-so sauce is generally scary to try and some more pieces were flawed cut in different ways, etc. And in conclusion - you can't really see the view of any river, on the other hand there is a view of the railway bridge, and the restaurant itself is on the outskirts - you can walk without a car, but not with a child and elderly people! The place is clearly overrated, the staff does not know how to behave in a critical situation, the chefs or the chef or the sous chef are crying for you to improve their skills! AND THE MOST IMPORTANT SHAME!!!!! A self-respecting place when serving food with itself will never count dishes and appliances on the customer's ACCOUNT! In our case, a can for soup, a lunch box for dessert, a disposable fork, a spoon, a knife and a package of about 3 rubles were calculated for sure! Apparently, to recapture the discount!!!! It's a SHAME for that!!!!!!! WE DO NOT ADVISE ANYONE!!!
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3
Алиса Дрокина
Level 2 Local Expert
July 25
We went to lunch with my husband. We sat down at the bar, we really liked the variety of lemonades and the courteous service of Alexey the bartender
In this heat, we tried all the lemonades there and were extremely satisfied
The lunch menu can be praised, the kitchen did everything quickly and tasty
We will definitely stop by again!