I thought it was a responsible and more or less high-level studio.
While I went for hair removal, it seemed to be the case. I decided to go to mesotherapy. On Monday, I made an appointment for Thursday (3 full days difference!). The consultant named two drugs and when I asked in more detail, she said that the doctor would tell me everything.
So it turned out, the doctor kindly told me everything about the drug and when I decided on the choice (since I decided to read about the drugs myself before the procedure), I said, "oh, you know, but probably this drug will not be available, it must be ordered in advance."
It sounded like a joke.
After all, I did not pass by the center and did not decide to drop in for another procedure.
I made an appointment in advance. In 3 days.
What did the consultant mean by "the doctor will tell you everything"? Will he tell you that "this drug must be ordered in advance"?
Thank you, but could I say this on the phone, or did I have to be present in person and lose my time?
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Ольга
Level 9 Local Expert
September 22
Chief physician Shundrick M.G. performed a biorevitalization procedure, injuring a vessel in the near-orbital zone with the result in the form of a hematoma, which began to manifest itself immediately after the procedure. After the procedure, cold compression was not offered as a first aid for removing hematoma. 2 days after contacting the clinic for a severe hematoma, Shundrick M.G. performed phototherapy, which, as it turned out later, is contraindicated for the treatment of hematoma. During the phototherapy, the permissible dose was exceeded, as a result, a severe burn was caused with skin damage and crust formation. Shundrick M.G. absolved herself of responsibility, blaming me, as a patient, for all the consequences.
As a result, severe skin burn in the area around the eyes, subsequent prolonged tissue healing with scarring and scar formation, vascular damage.
The recovery was taken over by the chief physician of another ShineEst clinic, for which I am grateful to him, + in addition, I am undergoing treatment at the clinic in Moscow. The vessels are still injured and cannot recover more than 1 year after the interventions of Shundrick M.G., despite the use of various cosmetic procedures.
I highly recommend not contacting Shundrick M.G. This specialist disfigured my face.
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Мария Новик
Level 4 Local Expert
June 4
I have been to many centers and learned from personal experience that there is no better cosmetology doctor than Shundrick Marina Gennadievna. Besides the fact that she is a highly qualified specialist who is deeply versed not only in cosmetology, but also in many other related fields of medicine, she is also an excellent psychologist, and just a good person who never works according to a stereotypical pattern.
There is never any place for pain, uncertainty, fear, wasted efforts, time and money at her reception. But there is a place of joy - joy for yourself, for getting into good hands so in time, for being able to fully trust and not doubt anything.
Thank you very much, Marina Gennadievna!
The Shine Center is very lucky)
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Марина Грудинка
Level 7 Local Expert
November 14
Laser hair removal is one of the most effective in the city. Master Olga Zherdko is a goddess.
Another photo session is a cool procedure and a good price, discounts on the subscription
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Инна Якубович
Level 17 Local Expert
December 9
A good center, pleasant service, you can always sign up and the girls will always pick up a good time.
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Татьяна Ярошевич
Level 6 Local Expert
October 31
For 4 years, as a regular customer of this center, the service, the quality of services provided, the atmosphere - everything is always at the highest level!
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Николай Самосейко
Level 6 Local Expert
June 2
Specialists of a high category work. The prices are quite reasonable. Discounts are offered on the range of services. The only disadvantage is that the pre-registration is not earlier than one or two weeks in advance. However, as everywhere else
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XX
Level 10 Local Expert
October 2
I was in this clinic for the first time. The procedure was carried out successfully, thanks to Dr. Elizovetov P.A. and the nurse (I read the badge, but did not remember it).
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Лена
Level 8 Local Expert
December 1, 2023
A very good medical center. Friendly administrators, very good and attentive doctors. I always come back with pleasure.
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Snezhana Verabei
Level 5 Local Expert
February 17
The best cosmetologist I know works here, Natalia Zavirovich!!! She will never suggest, much less impose, procedures that are not suitable or will be ineffective. I recommend it to everyone.
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Юлия
Level 7 Local Expert
February 13
At the first consultation, they did not warn that the traces after laser resurfacing would take more than 1 month, they only talked about 10 days. The 2nd month is already ending and all the same pink stripes, the pool had to be canceled, I hope it will pass at least until the summer :(
And so the administrators and doctors are polite
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Svetlana Mazurkevich
Level 16 Local Expert
October 1, 2021
Great! And the location, and the services, and the staff. Always polite, friendly. They will find a suitable recording option, they will help you transfer it during force majeure. The equipment is of good quality, the result of the procedures performed was 100% satisfied! Moreover, the procedures they performed (because this is a network and I was in all salons) are much more effective than in other medical centers and salons: laser hair removal is the most effective, in other salons I threw away money, consider it.
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aleksey m.
Level 2 Local Expert
October 6, 2023
The first time I came to do laser hair removal, the doctor unintentionally but fired a laser into the eye, almost lost an eye, had to be treated abroad. I returned to them a year later to repeat the procedure, there was another doctor and did everything very badly, so the procedure will have to be repeated, very poor quality of service. I do not recommend anyone to visit this salon!!!
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Ксения Тимофеева
Level 12 Local Expert
July 11, 2022
The first impression was quite positive, but there are many flaws in the service from the administrator and managers. To sign up, you need to try harder... It is possible to record via a telegram bot, but the person who communicates there is not particularly able to correspond with clients. I specify what I want, the approximate day and other information, and everything is written to me for this. Well, how about offering other days?? No, you have to ask all this yourself, because the manager is not interested... In the studio itself, after the procedure, I was never offered to sign up for the next one, although these procedures must be completed by the course... The last time they told me at all, "well, when the device is finished, you get up there yourself, sign up and you can go," the service is 5 out of 5)). So maybe then I'll do the procedure for myself, and pay myself the money?)) In general, the first impression of the first and second doctor was pleasant, but even then there were these shoals with "sign up" for the next procedure, now I'm completely tired of running after them. I'll go one last time, and I'll look for another studio, since they're not interested.
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Крис
Level 5 Local Expert
December 30, 2023
Great center!
I have been going to Olga's laser hair removal for a year now, the result is very good.
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Дина М.
Level 6 Local Expert
July 30, 2022
I adore master Violetta in this center, she does everything very carefully and carefully, consults well, is sociable, smiling, you can chat, I am very glad that I found my own)
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Олег Резник
Level 9 Local Expert
February 27
I removed moles, everything is beautiful and painless! It's a pity they always have a tight record.
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Татьяна Петрова
Level 7 Local Expert
June 15, 2022
New equipment, modern interior design, pleasant atmosphere. I've been to the surgeon several times and once to the dermatologist, excellent specialists. There is only one thing... which annoys me. The form of address for "you". Violating the basics of etiquette, they make you feel uncomfortable.
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Алексей Журавков
Level 13 Local Expert
November 14, 2023
Lovely and very experienced staff. Wonderful, modern equipment
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Ольга
Level 8 Local Expert
December 8, 2023
I was at a trichologist's appointment. I am extremely outraged by the lack of informing the patient about the cost of services before its implementation. You received consent to perform a trichoscopy, but it was a shock to me that it costs 50 rubles to move the device over my head.
And how is an appointment with a trichologist possible without a trichoscopy? It's strange that you share these services. In any medical center, they warn you when you add. services and inform about the price. I only found out about it after leaving the office.
She was also registered with a dermatologist, but immediately canceled the appointment, since this format of working with patients is not acceptable. I will use the services of a center where they know that they need to tell the patient everything, and not conceal and keep silent.
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Надежда Козловская
Level 8 Local Expert
January 27
The best doctor, the procedure was quick and painless. The problem was solved in 1 visit!
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EugeneSon _
Level 6 Local Expert
March 29
I came for a consultation on scar removal. As a result, at the same time, they offered to inject a hormone into the scar to relieve hypertrophy. According to the doctor, it should have helped. After 2 weeks, everything returned to where it started: the scar swelled back ;) Thanks for the qualified help!
P/s, if a course was needed, then it was worth telling the doctor personally to me right away, and not writing it in the answers)
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Анна
Level 9 Local Expert
September 5, 2023
After explaining my situation and requesting the administrator, I was offered a window by an oncologist surgeon, when I came to the appointment it turned out that it was just a surgeon and I also had to see an oncologist (the cost of admission is already increasing, but the issue is not closed). Previously, the removal option was announced - they insisted very strongly on surgical (by drawing a large enough seam), they say, after laser removal, the scar will be much larger! (Surgically, of course, it is more expensive). I went to another doctor in another clinic for an alternative opinion, where they immediately gave a conclusion about the type of education and removed it with a laser (a 0.5 cm scar). After visiting this center, there was an unpleasant impression of imposing more expensive, rather than necessary
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Katya R.
Level 11 Local Expert
April 7
I'm doing laser hair removal there. To say that I am satisfied is to say nothing. Everything is 5+.
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Andrey Kard
Level 10 Local Expert
April 30, 2022
Topchik! The flight has been excellent for 2 years! The quality of services and Services remains at its best and unchanged throughout the entire period of my visits! Keep it up !
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Катя Апанович
Level 4 Local Expert
February 19
Friendly staff and fast service
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Кристиночка Рудович
Level 7 Local Expert
July 5, 2020
Wonderful and polite specialists. Beautiful and pleasant interior. Wardrobe, shoe covers, toilet. Very convenient location. If someone needs free Wi-Fi
, I decided to do laser hair removal here on the advice of my sister. And I don't regret it. Olga Sergeevna Kozhikhova with golden hands. Very considerate. He will explain everything, tell you.
I wish you success and prosperity. May you only have more customers.
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Артем Емельянов
Level 4 Local Expert
February 23, 2022
I was very pleased with my visit to the Shainest center! Friendly receptionist, professional surgeon! Everything is at the highest level! Thanks! If you need more, just come to you!!!
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Мари
Level 14 Local Expert
October 24, 2023
The pleasant staff and the professionalism of the specialists did not leave me indifferent 🤗
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Анна Лисенкова
Level 6 Local Expert
December 21, 2022
A super place! For the beauty of the body, it's there. The staff is very friendly. They record it at a convenient time for you. We have never failed in time
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Полина Кисель
Level 7 Local Expert
February 23, 2022
I was at an appointment with an oncologist surgeon. At first, I really liked the situation inside, I managed to examine it while I was waiting for an invitation to the doctor. The reception itself was informative and useful, the doctor explained everything and answered all my questions. The impressions of visiting the medical center are only positive).
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Леонид Ерефимов
Level 2 Local Expert
November 23, 2021
Great clinic! The staff is polite! I was given a suitable appointment time, and at the reception I was advised on the further course of treatment. Thanks to all the doctors and staff!
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Иван Кусттов
Level 7 Local Expert
July 11
Perfectly!
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Оксана Ти
Level 14 Local Expert
May 3, 2022
Friendly staff, excellent interior, doctors explaining the problem in an accessible way. I will contact you.
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Светлана Карпук
Level 2 Local Expert
October 22, 2020
Good afternoon. I go to you for laser hair removal procedures for a year. Everything used to be great, but lately the service has become just disgusting.
19.10. I was registered (via the website) for the procedure of laser hair removal of three zones. I came 10 minutes before the start of the procedure, I told the reception that I had come, everything was OK, I was waiting for the procedure. The procedure did not begin and did not begin. When 10 minutes had passed from the start of the procedure, I decided to approach the registrar to clarify how long we were staying. As a result, it turned out that the specialist had been free for a long time and he simply had not been informed about my visit.
Next, I went to the office for the procedure and then it turns out that I was recorded not for 3, but for 2 zones (although I indicated three zones when recording) and there is no time at all, and only 20 minutes were allotted for me, more than 10 of which have already passed, and in general "it is better not to use the site sign up." Now I have to go back to the salon to do another procedure.
It was a very unpleasant situation, the specialist apologized at the end of the procedure that the patch came out, and at the reception they preferred to pretend that nothing had happened.
I also visited a trichologist at the branch on Revolyutsionnaya Street a couple of weeks ago. The reception was delayed by half an hour. I didn't hear any apologies. It was as if this was the absolute norm.
Absolute disrespect for someone else's time.
I initially left a review on your site, but there was no reaction from you, so I'm writing here.
I used to advise all my friends to Shine, but now I won't do it.
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Ksenia
Level 2 Local Expert
March 27, 2021
I signed up for the procedure at the center. The day before, they called to clarify whether I would be at the reception. I confirmed it. Arriving at the center, the receptionist informed me that the doctor was delayed for 40 minutes and I had to wait. When asked why they didn't call and warn, the answer is that the doctor recently started a shift and the doctor thought he could catch up. Friends, you don't have a beauty salon! For the clinic, as you position yourself, this is a fiasco. Disappointed. I do not recommend it.
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Анна Гребень
Level 5 Local Expert
September 9, 2021
An excellent center, clean, cozy, high-quality services provided, but one of the receptionists communicates quite rudely.
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Наташа
Level 19 Local Expert
March 3, 2023
It's expensive, and the service is weak for 4. I couldn't get through for 2 days,
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Ксения Гжибовская
Level 6 Local Expert
March 27, 2021
A good center: friendly and professional staff, high-quality services))
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Анна С.
Level 3 Local Expert
September 17, 2021
Excellent service, highly qualified doctors.
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Александра Степанова
Level 13 Local Expert
February 19, 2022
Marina is the best cosmetologist for me
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Вячеслав Дрозд
Level 11 Local Expert
January 6, 2022
A great place, especially for cream.
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Dmitry Dimskis
Level 21 Local Expert
July 24, 2021
It's a good center, but they didn't give me a service contract.
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Alena Parhamovich
Level 8 Local Expert
May 7, 2020
I love all the Shainest centers and consider them the best in Minsk in their profile