The beginning was all OK, I bought the firmware for the car. Until the questions started, after roughly 10 months. Technically, who provides support is rude to Sergey (who sells) and breaks down into screams, tries to omit technically and when there are no arguments clings to terms... For example, they discussed it with their voices and corresponded mentioning the flash drive. In the end, he said that I was technically illiterate because the flash drive is a USB flash drive, and the SD card is not a flash drive, but an SD card... When I technically tried to explain that flash is a type of memory, and USB or SD (etc.) is an interface type, he replied that I was wrong and there was no such thing. He couldn't admit his mistake, even though we are all human beings. And when I hinted that if it is not clear what the client is talking about, and he is used to (but not technically correct), the USB flash drive for him is a card, his duty is to clarify, because he is a technical consultant \ seller, etc., and I am a client (although I was right on that side). I hope that he made a mistake as a person, and not a technician, otherwise he would not have bought the firmware. At the same time, he does not want to answer questions, but he demands to ask and demand answers. In the end, he replied that he did not want to answer questions and had the right to do so. But since I turned to a legal entity for a solution to the issue, plus I paid for the services, the warranty did not end, then no matter how I turn to a friend, but to a representative of the company. And I asked the question on the firmware, not to find out how his family is doing. The question was that Yandex navigator stopped working (to see the Internet), to explain why he stopped seeing the Internet, he first asked to do a bunch of actions, reinstall, etc. in the end, the flash card was to blame ... I.e. it worked for a year, was updated and saw, and here it is sharply incompatible ... In fact, during the use of the firmware. Android is old, modern applications are not installed, there is a small list of applications that can be installed, but again they work only limited, because android 2.3 ... That is, more or less applications start from android 4.3. To sum up, it is better to change the regular radio to modern android than to throw money on a semi-working firmware.

See original · Русский

Ринат

Level 9 Local Expert

Excellent technical support answer all questions by e-mail

See original

Show business's response

Shirokaya doroga

Add photo or video

Address

Contacts

Business hours

Directions

Features

Similar places nearby

2 reviews