I found the waitresses to be overworked and tired. As a traveler, I have never tried this franchise, and frankly, I was upset with the service. They have some sort of Ipad on the table, but ours was dead, so we were given a menu.... only to be told 30min later we need to order on the machine.....the one that was not working. They did not speak English nor did they want to, and they definitely don't know what hot chocolate is. This hot chocolate was like drizzled chocolate that you put on a pancake. Now, let's talk about all the items that are not available on the menu why have it on the menu if you can't give it to your customers? Really disappointed by their service. However their prices are reasonable and portions are not too big or too small and their bubble tea is very tasty.

Raman Deep kaur

Level 2 Local Expert

Good

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Анастасия Сенюхина

Level 4 Local Expert

Очень люблю «Шоколадницу» за то, что она стала для меня отличным началом учебного дня. Часто перед парами забегаю сюда за любимым капучино — это всегда маленькая радость с утра🫶 Кофе здесь готовят прекрасный, что сразу просыпаешься и настраиваешься на продуктивный день💕 Особенно хочется отметить персонал) Ребята работают вежливо и с душой, всегда улыбнутся, спросят, как дела, быстро обслуживают. Видно, что сотрудникам не всё равно на настроение гостей. После такого тёплого приёма и бодрящего капучино и учиться легче, и на пары идёшь с хорошим настроением)

Шоколадница

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